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Problem description: I have a stable, non crashing PC with a single kit of GSKILL F4-3600C16D-16GTZR comprised of 2*8GB sticks of ram with Samsung B-die chips, which are able to run in XMP 3600 at 16-16-16-36. I wanted to upgrade to 32GB of ram, so I bought the same reference from a seller. I received the kit with the same reference (F4-3600C16D-16GTZR), but after installation, it seems they are now composed of Micron chips and the timings are different for XMP 3600 at 16-18-18-38 (my research finds its a common issue of manufacturers switching chips during runs of assembly?). After installing the second kit, I have begun experiencing crashes while watching youtube (chrome errors out) and with CP2077 (lol) and other non demanding games. MEMTEST86 shows over 10000 errors on a single pass, with XMP enabled. If I disable XMP, I get a single error, but it's still considered a failure/defective ram issue. MEMTEST86 shows 0 errors on my original kit running alone. Attempted fixes: Removed second ram kit. Issue seems resolved. Recent changes: Added a second kit of the same reference as the first kit I put in the PC when I built it (see problem description). Added an RTX3080 in lieu of my GTX1060. I have ample PSU power (750W 80+ Platinum seasonic). -- Operating system: WIN10 Ultimate System specs: Ryzen 5 3600 (AIO cooler), X570 Asrock Steel Legend, RTX3080, 750W 80+Platinum Seasonic PSU, 2*1TB PNY CS3030 NVME, 1*1TB Samsung 860EVO, 1*2TB Samsung 870QVO. Location: France I have Googled and read the FAQ: Yes, currently in the process of contacting seller and GSKILL about this issue but holidays so welp. TL;DR: The problem is "solved" as in I can get the PC to work without errors by removing the second ram kit, but is this a common issue/is it even possible/have I been sold a counterfeit kit? AFAIK it has GSKILL seals and foils on the box/kit. Thanks for any help/opinions on this very wierd issue.
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# ¿ Dec 23, 2020 20:21 |
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# ¿ May 16, 2024 00:12 |
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Well I now have the attention of GSKILL tech support, who are requesting a crap ton of pictures to find out what exactly is the problem. The reason I thought counterfeit at first is that the kit was shipped from China (I know, cliche, and they are literally manufactured there) and they came in a retail TridentZ RGB box that had absolutely no reference/UPC stickers on it. I still have the box for the original kit I had bought when I built the PC, and its backside is covered in stickers showing references, serial numbers, UPC codes, etc.
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# ¿ Dec 25, 2020 21:47 |
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Yeah I knew about the big 3 and when I researched for the best RAM I could find for my system, I emailed corsair reps about reliability of getting a kit known for using samsung ram chips. They told me the information was confidential and they could not confirm/deny that the kit I would order would absolutely have those ram chips. I emailed GSKILL about the issue, they replied to send CPUZ reports/pictures of the kit and determined that it is indeed counterfeit. I returned it to the seller.
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# ¿ Dec 30, 2020 18:47 |
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They were super responsive, especially considering the holidays (not sure how much that applies to Taiwan though).
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# ¿ Jan 7, 2021 19:16 |