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Hyrax Attack! posted:they also make a podcast only for our dept (not even all of the corporate office) that has listeners in the low double digits. I’m amazed it’s that high, who would want to listen to a podcast about work?
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# ¿ Apr 15, 2021 16:09 |
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# ¿ May 21, 2024 15:35 |
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Back when I worked in the lab, I was browsing SA and checked out the innocuous sounding “keyboard goop” thread
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# ¿ Apr 26, 2021 23:06 |
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Gin_Rummy posted:I work......... with a guy........ who writes......... all his emails............ like this......... I work with someone who cannot communicate anything without writing a novella length email: it takes a good five minutes to read even the simplest requests, and often it could be summed up as “let’s offer customer x this price, can you approve?”
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# ¿ Apr 28, 2021 17:09 |
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thathonkey posted:needs more agile I only recently experienced working on an “agile” project. I have come to the conclusion that the name was given by someone with a heightened sense of irony.
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# ¿ Apr 29, 2021 22:59 |
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Elephant Ambush posted:What you described is not Agile. Is a 500 line Excel sheet with cells filled with paragraphs of UAT criteria agile? Because it really sucks.
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# ¿ Apr 30, 2021 20:26 |
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Atopian posted:Why don't more companies try to restructure their bonus/commission structure to make Sales less... Sales? Because regardless of the bonus structure, employees will instantly find the quickest and easiest way to game the system and get the most out of it for the least work. Which is, in fact, the correct ethical approach. So you have to make it so that the sales commission broadly aligns with the company goals, otherwise the sales team will achieve their targets to the detriment of the wider company. We have a couple of glaring issues with our bonus structure, and the people higher up in the business seem completely puzzled as to why the sales teams are hitting their targets, but the directors (who are targeted differently) are not.
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# ¿ May 3, 2021 08:47 |
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SubnormalityStairs posted:That is an absolute sack of lies sold to you by management. I've found that, as long as I trust my team and let them do their jobs without looking over their shoulders, my volume of work is typically lower than it was when I was an individual contributor. I agree with this. Although I have less control over my diary, because I am involved in a lot of multi-function calls, my actual workload has decreased since moving into management. I generally trust my team to do their jobs, and they generally do them without too much intervention. The main "work" I now have to do is nudging team members in the right direction, escalating things where they are stuck, and push the high performers towards opportunities for development and promotion. Most of my time is actually spent on calls with other functions in the business, explaining to them why the sales team already does too much work, and that we need to employ more customer services types to take care of the boring bits that don't require any skill, just time and resource.
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# ¿ May 6, 2021 14:47 |
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I love VBA, mostly because I used it to automate large parts of my job so that I could spend more time at home with my kids. Edit: and when I’ve got drunk enough at work things to talk about it, I’ve then taught it to people who have the balls to ask me
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# ¿ May 7, 2021 22:53 |
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I quite like my commute to work, but that’s because it is a peaceful time for me to read my book on the train, when I can’t get emails or be bothered by my kids.
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# ¿ May 26, 2021 18:43 |
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I mainly miss my commute because it's part of my working day, and I get paid to do it. In the before times, I worked from home some days, went to customer site on other days, often on a train, which meant I got paid to sit and read if there were no emails coming in.
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# ¿ May 27, 2021 13:34 |
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I don't really understand why any business would want to have people working in an office. Surely keeping a fancy office is a massive expense? Wouldn't it be better to have a smaller office that people can book for meetings etc. but then let them work from home the rest of the time? I generally trust my team to do their jobs, and I have very clear and obvious metrics that would show if they weren't. I'm guessing that the concern is that people will slack off without having someone over their shoulder the entire time, but I don't care if they achieve what they need to in a few hours and spend the rest of their day playing video games or looking after their kids or whatever, as far as I'm concerned, they're paid for the results they get, not the hours they do to achieve those results.
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# ¿ May 27, 2021 20:04 |
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VileLL posted:what the gently caress is salesforce It’s waaaaaay better than the Excel spreadsheet I used to keep all my customer/supplier contacts on, and makes it a lot easier to check that you have enough coming in to hit your target.
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# ¿ May 28, 2021 20:40 |
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boar guy posted:a thousand business cards in the most obnoxious design possible, for me, an employee that works off site, doesn't attend trade shows, and doesn't meet vendors or clients Are those ... square business cards?
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# ¿ May 30, 2021 00:15 |
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Imagined posted:The worst voicemail of all time is "Just checking if you got my email." We should be allowed one free pass per lifetime to murder someone who sent a voicemail like that. What, that free pass doesn’t exist? This is very concerning.
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# ¿ Jun 2, 2021 14:09 |
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Darkest Auer posted:I have never heard of anyone ever using or listening to voicemail, isn't that like asking someone to send a fax? I literally never return calls from anyone who isn't my boss unless they leave a voicemail. 90% of the time, they've found someone else who can solve their problem by the time I get to my phone, and if they don't leave me a voicemail, I assume it wasn't a problem only I could solve and they have the brains to find someone who isn't busy.
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# ¿ Jun 2, 2021 16:27 |
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old bean factory posted:I get an email when there's free breakfast rolls in the lunch room. That's definitely high priority. I get emails from the canteen in the head office, telling me what the specials are for the day. I work from home, my region is 200 miles from head office, I really don’t care what soup they’re having.
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# ¿ Jun 2, 2021 22:42 |
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boar guy posted:where in the hell has a canteen any more, anyway? do you work remote IT at the department store from are you being served? We make deliveries around the clock, if there weren’t a canteen our warehouse staff would probably all quit for any of the many other hub delivery sites in the midlands.
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# ¿ Jun 3, 2021 06:58 |
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If someone doesn’t leave a voicemail, the call wasn’t important enough to warrant me talking to them. I can listen to my voicemail while doing other things: usually churning through emails and approvals. If someone does leave a voicemail, if they don’t give me any details bar “call me back” and they’re not my boss, I’ll wait until they send me an email with the details, because I can’t be sure that calling them back is a productive use of my time. If someone leaves a voicemail that outlines the problem they need my help with, I can spend five minutes before I call them back putting together the solution and making sure that no-one’s time is wasted. I have loads of demands on my time, if I did all the things that I was asked to do by the various people who want my input, I’d never actually get my job done.
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# ¿ Jun 3, 2021 19:29 |
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I run my team “nimble”. What this means is that every so often I throw them into a pit with a tiger in it, and they have to come up with a novel sales solution before I’ll lower a rope. It’s remarkably productive.
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# ¿ Jun 3, 2021 21:48 |
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Zarin posted:I just hate that I WANT to help people, but I pretty much HAVE to balance helping others against "well if I help them then I'm not gonna get my poo poo done" and you end up with this weird dichotomy where the people who help others are probably more valuable to the enterprise as a whole, but the people who DON'T help others and just focus on their own metrics are the ones that get promoted. I’m not sure it’s as simple as that: I want to help people who genuinely need my help, but if I tried to do every single thing that people ask me to do (many of which are not my job, could be better and more easily done by someone else, or could even be solved by that person themselves if they took the initiative) I wouldn’t have time to solve the problems that really need my input. By putting a small barrier to entry on getting me to pay attention to a problem, it weeds out the people who are just too lazy to look up who the right person to call is. There’s definitely a balance, because the people who aren’t helpful and only focus on their own KPIs don’t get very far (at least not in my organisation) because everyone knows they’re not focused on anything but themselves, which is completely toxic for a team.
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# ¿ Jun 4, 2021 07:44 |
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When I lived in America, I got 15 days paid leave a year, and the expectation was that I wouldn’t take it all. My boss got very cross with me for taking a whole week over Christmas.
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# ¿ Jun 4, 2021 21:11 |
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I don’t understand why American businesses are so opposed to time off. All the evidence shows that people are more productive when they take holiday time, not less. Part of me thinks it’s to create a culture where employees are so cowed and oppressed by their employers that they develop Stockholm syndrome.
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# ¿ Jun 5, 2021 08:51 |
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Domus posted:At least at my company, there is no backup whatsoever for many tasks. If someone calls off sick or takes vacation, the work just doesn’t get done. They can’t afford that. Aaaah, you’re talking about lean. Employing exactly the right number of people to do the job as it is right now. When anyone going on holiday, being ill, or leaving for any reason means you suddenly become woefully understaffed. When an unexpected small surge in demand means every single customer doesn’t get what they want because you don’t have the staff to cope with anything outside the exact average workload.
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# ¿ Jun 5, 2021 23:33 |
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honda whisperer posted:I've sat in on a few interviews at work and "I don't know i would research it on the internet" was a straight to the top of the pile answer. Knowledge is great but being able to teach yourself is gold. We have a similar one when I’m interviewing people: “How would you find out about your customer’s research area?” People say a whole range of things, like they’d Google it, read research papers, check out LinkedIn etc. I always say there are no right and wrong answers, but in this case there is. Hardly anyone ever says “I’d ask the customer”
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# ¿ Jun 11, 2021 07:50 |
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Ugly In The Morning posted:In the past three weeks, I have had to put terminations and final written warnings in for a ton of people because of poo poo like this, the site I’ve been at really is a total mess. The Aristocrats!
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# ¿ Jun 20, 2021 18:44 |
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goatsestretchgoals posted:I work at a machine shop and our company says normal corrective eye glasses count as eye protection. I am not entirely convinced because I took a droplet of coolant in the eye today while air gunning the chuck in between parts. That could have easily been a metal chip. I think I am going to invest in some wraparound goggles for days that I’m not wearing contacts/real safety glasses. You can get prescription safety specs, and depending on where you work, your employer might pay for them.
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# ¿ Jun 25, 2021 07:22 |
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Shen Long posted:How else are these managers going to live out their lovely authoritarian fantasy? But I don’t understand why managers give a gently caress? Don’t they realise that they are also a cog in an uncaring machine, and that as long as the tasks are accomplished, it doesn’t matter how long it takes or where it is done?
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# ¿ Jul 3, 2021 19:04 |
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If anything, we’ve had the opposite. The training used to be “yeah, yeah, your manager will sort something out”, whereas now we have a whole suite of virtual training calls and we make sure people actually know what our company does before we unleash them on the unsuspecting public.
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# ¿ Jul 3, 2021 21:16 |
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fisting by many posted:power off his computer without quitting or saving, relying on Office's emergency backups to preserve his work. What the actual gently caress. I don’t know anyone who doesn’t obsessively hit ctrl+s every five minutes to avoid losing work, this guy has obviously never worked on anything that was personally important to him.
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# ¿ Jul 5, 2021 08:22 |
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I had one that was even simpler than that: we now require two factor identification for most things on our network, which is fine for the most part, but when I had a new hire, he couldn’t access his work emails for a week because IT kept sending the authorisation code he needed to his work email
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# ¿ Jul 12, 2021 14:28 |
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Is that a situation for “pinging” an email?
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# ¿ Jul 12, 2021 17:42 |
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There was a rumour a while ago that IT were going to take admin rights away from the sales team, and the thing that stopped it was the overwhelming negative feedback that people said they would consider going to a competitor if they did it. I can’t imagine not having admin rights to my work laptop, it would genuinely make my working day unbearable.
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# ¿ Jul 13, 2021 08:39 |
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I am not a computer toucher by trade, but it depends what you're using it for. That spec looks like it would be "good" for me, in that all I need is to be able to read emails, do lots of Excel calculations and video conferencing. To be completely honest, the thing I like most about my current laptop is that I can take the keyboard off and use it as a tablet.
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# ¿ Jul 13, 2021 17:46 |
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“What are you concerned about WHEN returning to the office?” definitely sounds like a consultation and not a fait accompli
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# ¿ Jul 13, 2021 22:20 |
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Elephant Ambush posted:Scrum Master or Product Owner or Agile Coach Do you remember when words were used to communicate meaning, instead of to baffle people into thinking that you were doing something special and different?
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# ¿ Jul 14, 2021 15:44 |
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Scrum masters are hookers IT IS A RUGBY JOKE
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# ¿ Jul 14, 2021 18:21 |
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Samuel L. Hacksaw posted:
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# ¿ Jul 15, 2021 13:24 |
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SubnormalityStairs posted:Kanban specifically was from Toyota, and it's the only "agile" approach I've implemented. It was really needed at the time and helped a lot, but then I dropped it like a hot potato when that particular project was done. Kanban predates Agile by several decades, and you can tell, because it's actually useful and used where it should be, as opposed to Agile which is currently trendy and being used in places that it shouldn't. I don't disagree that an Agile process might work in some places, but it is currently being used completely inappropriately because it is fashionable. I am on an "Agile" project at the moment, and it is stultifyingly slow and cripplingly bureacratic, because the project we are working on is not just a pure IT problem, and is being managed by salespeople who don't really understand what Agile is supposed to look like.
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# ¿ Jul 15, 2021 14:24 |
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Super Waffle posted:Boy do I have a book recommendation for you You can also read his essay for free at STRIKE! https://www.strike.coop/bullshit-jobs/
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# ¿ Jul 15, 2021 15:53 |
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# ¿ May 21, 2024 15:35 |
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Imagined posted:It's all well and good except for the part where you project this attitude that you feel superior to other people who don't do what you consider "actual work". Who the hell are you to decide whether other people do "actual work"? You sound like a very secure and well adjusted person.
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# ¿ Jul 16, 2021 14:59 |