Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
 
  • Post
  • Reply
gudetama
Apr 1, 2021
At this point? Jeffrey should reinvest some of the money into hiring someone who does community management as a professional. Either as an actual paid position or as a consultant to bring in and help them figure out a system that works. Everything seems incredibly hosed and no one on the mod team seems to have the skills needed to fix it and the userbase as a whole isn't going to have an answer. Bring in a professional because again, none of these are new problems and lots of other communities have solved them.

In short, asking the people complaining on how to fix it is part of how we get into these messes. None of us know how to fix it, if we did it would of been done a long time ago. The admin team needs to reach out and try to find the answers themselves, preferably from an expert.

Adbot
ADBOT LOVES YOU

triple sulk
Sep 17, 2014



trump

Admiral Ray
May 17, 2014

Proud Musk and Dogecoin fanboy
Jeff should hire McKinsey or Bain or, if he's feeling cheap, Deloitte to come in and consult on this matter.

Janitor Ludwich IV
Jan 25, 2019

by vyelkin
i am available as a professional community manager and shoe shiner

Impkins Patootie
Apr 20, 2017





better here than on the street corner the courts would agree

Ytlaya
Nov 13, 2005

gudetama posted:

At this point? Jeffrey should reinvest some of the money into hiring someone who does community management as a professional. Either as an actual paid position or as a consultant to bring in and help them figure out a system that works. Everything seems incredibly hosed and no one on the mod team seems to have the skills needed to fix it and the userbase as a whole isn't going to have an answer. Bring in a professional because again, none of these are new problems and lots of other communities have solved them.

In short, asking the people complaining on how to fix it is part of how we get into these messes. None of us know how to fix it, if we did it would of been done a long time ago. The admin team needs to reach out and try to find the answers themselves, preferably from an expert.

Is there even really a problem that needs fixing? Some people being upset is inevitable with such a large group of people, but as far as I can tell nothing is happening that threatens the actual existence of the website.

Admiral Ray
May 17, 2014

Proud Musk and Dogecoin fanboy
Imagine getting hired to manage this place, as your job. That's hosed up.

BrutalistMcDonalds
Oct 4, 2012


Lipstick Apathy

gudetama posted:

community management as a professional

BrutalistMcDonalds
Oct 4, 2012


Lipstick Apathy
gas

Good soup!
Nov 2, 2010

shut the gently caress up

Victory Position
Mar 16, 2004

hire 👏 more 👏 forum 👏 prison 👏 guards

Fried Watermelon
Dec 29, 2008


on a scale of jared to epstein how professional are we talking about

Admiral Ray
May 17, 2014

Proud Musk and Dogecoin fanboy
What if Jeff instead gave out a dividend to posters that have >10 posts a week and don't get probated instead

Good soup!
Nov 2, 2010

what exactly needs to be "fixed"??? people saying "you post bad"?????

Archduke Frantz Fanon
Sep 7, 2004

skewetoo
Mar 30, 2003

Listen to the op Jeff.

Or don't.

I'm not a mod

anime was right
Jun 27, 2008

death is certain
keep yr cool

gudetama posted:

At this point? Jeffrey should reinvest some of the money into hiring someone who does community management as a professional. Either as an actual paid position or as a consultant to bring in and help them figure out a system that works. Everything seems incredibly hosed and no one on the mod team seems to have the skills needed to fix it and the userbase as a whole isn't going to have an answer. Bring in a professional because again, none of these are new problems and lots of other communities have solved them.

In short, asking the people complaining on how to fix it is part of how we get into these messes. None of us know how to fix it, if we did it would of been done a long time ago. The admin team needs to reach out and try to find the answers themselves, preferably from an expert.

what problem needs solving exactly

baw
Nov 5, 2008

RESIDENT: LAISSEZ FAIR-SNEZHNEVSKY INSTITUTE FOR FORENSIC PSYCHIATRY
what a great opportunity, community organizing is a path to the presidency

Quotey
Aug 16, 2006

We went out for lunch and then we stopped for some bubble tea.
I'm applying. I'll reconcile our relationship with Steak-Umms, participate in Amazon brand chats, make a SomethingAwful NFT, like pornography on twitter, etc

a few DRUNK BONERS
Mar 25, 2016

gudetama posted:

At this point? Jeffrey should reinvest some of the money into hiring someone who does community management as a professional. Either as an actual paid position or as a consultant to bring in and help them figure out a system that works. Everything seems incredibly hosed and no one on the mod team seems to have the skills needed to fix it and the userbase as a whole isn't going to have an answer. Bring in a professional because again, none of these are new problems and lots of other communities have solved them.

In short, asking the people complaining on how to fix it is part of how we get into these messes. None of us know how to fix it, if we did it would of been done a long time ago. The admin team needs to reach out and try to find the answers themselves, preferably from an expert.

post your resume I'll get it to him this week

Quotey
Aug 16, 2006

We went out for lunch and then we stopped for some bubble tea.
okay okay okay this thread has gotten to me i said it wasn't hard but apparently it is

so here is what you need to do

the first loving thing is jeff or whoever is going to be in charge needs to decide what kind of site this is going to be? what i mean is: is this going to be old somethingawful where people can drop slurs and say terrible things to each other as long as it's funny? will it be that attempt at making it quasi-leftbook? what's verboten and what isn't? figure all that out philosophically because the mods are all saying they don't know what the gently caress is going on and--oh god i am going to out myself here but--the values you set up are the values people fall back on. if this is going to be a safe space then the mods know when the admins aren't around and they're all by their lonesome, moderate like it's a safe space. if they know it's a free fire zone, leave it up. again, i don't much care and i'm not picking or arguing for a direction, but you have to have one.

"b-b-b-but then people who don't like it will leave." good that's the whole loving point.

from there set up your rules. they should be simple as hell and easy to enforce. if you want no slurs, say it. if you want to make exceptions if someone drops a particularly funny burn, write in "we may make exceptions if you make a particularly funny burn however you will get punished severely if you roll the dice and come up snake eyes." also there should MAYBE be ten. make it easy. have a general "don't be a dickhead" rule. never define what a dickhead is because people will absolutely dance up to the line and "not touching you not touching you not touching you."

if there need to be forum-specific exceptions, then sure, fine, whatever. like if fyad is a free-fire zone, say that. if there are words we can't say in DnD, write them down, none of this "oh there are words and you know what they are and we know what they are but we won't say it because then you'll find new words."

for every ban or probation or punishment or whatever the person who made it should be able to point to a specific rule that person broke (or if it's a comedy or joke ban or whatever, say that).

none of this "b-b-b-ut if i write it down then my posting enemies will get around it." gently caress your posting enemies no one cares why do you even have posting enemies. also if they go around it ban them under the "stop being a dickhead" rule. smart people will figure it out. dickheads won't. that's the point of the rule. it's a filter.

to address the poster complaints

there needs to be a clear channel of communication to the moderators when you need to talk something over and they need to actually loving use it. maybe it's a discord. maybe it's an irc. maybe it's an inbox. i don't loving know you figure it out. but part of the problem is yall go "JUST CONTACT A MOD! JUST DM JEFF!" and then the mods ignore their DMs and Jeff disappears for a month. if it's through the report system, fine. if it's through DMs, fine, but actually check it you dumb fucks.

there needs to be a clear path of escalation when an IK or mod is doing a lovely job or makes a decision you disagree with and you want to talk it over. the reason the "mods frantically ignore the rabble until the castle gets stormed" keeps happening is a mod does something bad, y'all circle the wagons, and it continues until it turns into an actual thing you can't ignore. you get more of the behavior you incentivize.

there needs to be someone that is where the buck stops. like the supreme court or whatever. you don't like the ruling tough poo poo the final word has been given.

b-b-but then people will get mad and leave! friendos that has already happened.

when y'all "go discuss something" commit to a loving time when you will get back to the rabble with an answer. part of the problem is you "go discuss something" and then seem to hope it never comes up again. say "yeah jeff is on his island with his 10/10 gf but i will have an answer for you in a week with what we've figured out by then." that'll defuse a lot of the hostility!

to address some of the mod and admin complaints:

there needs to be god help me some kind of code of conduct or something for how you behave that is simple and enforceable. now maybe there needs to be forum specific addenda like the c-spam and dnd mods can't get involved in the debates because they just love making lifelong posting enemies in actual arguments while the, i dunno, coupons mod can do whatever he wants. call it the "we have to have these rules because you dipshits can't loving stop" section.

there also needs to be something resembling a disciplinary process even if it's "if you cause any headaches you're gone because we don't need this poo poo."

i know everyone loving hates them but there need to be MEETINGS or something where everyone gets together and talks about what the gently caress is going on because clearly nobody knows what the gently caress is going on

there also needs to be a Discord or IRC or AOL chat room or something where everyone hangs out when they're on shift. it's important they be able to talk to each other and get to know each other. you don't need to be best posting pals or anything but, you know, it's 3am and i need a second pair of eyes, i know this guy has me even if he's the coupons guy or whatever because we've shot the poo poo sometimes.

maybe there needs to be a structure with senior mods who have been around a while and can make a call if the 1.5 guys who actually can make a call are off in shitposting paradise or whatever? so the regular mods and IKs have SOME support? idk!

"b-b-b-but the queue!" okay first off, i remember reading there's a limit of 12 reports a day otherwise people sit and spam reports on every post in a thread they don't like. but people hit that 12 reports a day limit all the time.

the problem, you dumbasses, is the people who do nothing but sit and spam reports all day. they are the ones making your lives difficult. not the people posting in the thread.

okay fine there's a couple solutions:
the easy way: you get one report per day. there, done. why does anyone need to report more than 1 post per day? if it's a bad chunk of thread make them say "it's a bad chunk of thread starting here."

the more SA way: have a little checkbox on each report that says "Bad Report?" and if it's a dumb report, the mod checks the box and the poster is probated or banned or something for making a bad report. figure out the scale of escalating discipline, eventually you get permaed. "b-b-b-ut they'll just rereg" yeah great that's for being a pain in the rear end.

poo poo if you want to monetize them playing forums cop you get 1 report a day free and have to pay an escalating charge for every report you make after that so if they WANT to sit and report every post in a thread they can but they also pay $100 or whatever for being a pain in the rear end.

skewetoo
Mar 30, 2003

I am the expert that is mentioned by op. My advice is to close down cspam in 24 hours. My fees are payable in steam credit, doge, AMC or GameStop shares direct into my account thank you

Admiral Ray
May 17, 2014

Proud Musk and Dogecoin fanboy
still wild to me that this was one of the things hit upon in one of those recent QCS threads

Fortaleza
Feb 21, 2008

AnimeIsTrash
Jun 30, 2018


Good soup! posted:

shut the gently caress up

Victory Position
Mar 16, 2004

Marzzle
Dec 1, 2004

Bursting with flavor

if the mod to poster ratio falls under 1:10 CSPAM loses its accreditation

frankenfreak
Feb 16, 2007

I SCORED 85% ON A QUIZ ABOUT MONDAY NIGHT RAW AND ALL I GOT WAS THIS LOUSY TEXT

#bastionboogerbrigade

Marzzle posted:

if the mod to poster ratio falls under 1:10 CSPAM loses its accreditation
Oh, is that why I still have buttons despite not hanging out in CSPAM all that much lately?

Quotey
Aug 16, 2006

We went out for lunch and then we stopped for some bubble tea.

frankenfreak posted:

Oh, is that why I still have buttons despite not hanging out in CSPAM all that much lately?

you're not meeting your sixer obligations

Business Gorillas
Mar 11, 2009

:harambe:



paul_soccer12
Jan 5, 2020

by Fluffdaddy

Quotey posted:

okay okay okay this thread has gotten to me i said it wasn't hard but apparently it is

so here is what you need to do

the first loving thing is jeff or whoever is going to be in charge needs to decide what kind of site this is going to be? what i mean is: is this going to be old somethingawful where people can drop slurs and say terrible things to each other as long as it's funny? will it be that attempt at making it quasi-leftbook? what's verboten and what isn't? figure all that out philosophically because the mods are all saying they don't know what the gently caress is going on and--oh god i am going to out myself here but--the values you set up are the values people fall back on. if this is going to be a safe space then the mods know when the admins aren't around and they're all by their lonesome, moderate like it's a safe space. if they know it's a free fire zone, leave it up. again, i don't much care and i'm not picking or arguing for a direction, but you have to have one.

"b-b-b-but then people who don't like it will leave." good that's the whole loving point.

from there set up your rules. they should be simple as hell and easy to enforce. if you want no slurs, say it. if you want to make exceptions if someone drops a particularly funny burn, write in "we may make exceptions if you make a particularly funny burn however you will get punished severely if you roll the dice and come up snake eyes." also there should MAYBE be ten. make it easy. have a general "don't be a dickhead" rule. never define what a dickhead is because people will absolutely dance up to the line and "not touching you not touching you not touching you."

if there need to be forum-specific exceptions, then sure, fine, whatever. like if fyad is a free-fire zone, say that. if there are words we can't say in DnD, write them down, none of this "oh there are words and you know what they are and we know what they are but we won't say it because then you'll find new words."

for every ban or probation or punishment or whatever the person who made it should be able to point to a specific rule that person broke (or if it's a comedy or joke ban or whatever, say that).

none of this "b-b-b-ut if i write it down then my posting enemies will get around it." gently caress your posting enemies no one cares why do you even have posting enemies. also if they go around it ban them under the "stop being a dickhead" rule. smart people will figure it out. dickheads won't. that's the point of the rule. it's a filter.

to address the poster complaints

there needs to be a clear channel of communication to the moderators when you need to talk something over and they need to actually loving use it. maybe it's a discord. maybe it's an irc. maybe it's an inbox. i don't loving know you figure it out. but part of the problem is yall go "JUST CONTACT A MOD! JUST DM JEFF!" and then the mods ignore their DMs and Jeff disappears for a month. if it's through the report system, fine. if it's through DMs, fine, but actually check it you dumb fucks.

there needs to be a clear path of escalation when an IK or mod is doing a lovely job or makes a decision you disagree with and you want to talk it over. the reason the "mods frantically ignore the rabble until the castle gets stormed" keeps happening is a mod does something bad, y'all circle the wagons, and it continues until it turns into an actual thing you can't ignore. you get more of the behavior you incentivize.

there needs to be someone that is where the buck stops. like the supreme court or whatever. you don't like the ruling tough poo poo the final word has been given.

b-b-but then people will get mad and leave! friendos that has already happened.

when y'all "go discuss something" commit to a loving time when you will get back to the rabble with an answer. part of the problem is you "go discuss something" and then seem to hope it never comes up again. say "yeah jeff is on his island with his 10/10 gf but i will have an answer for you in a week with what we've figured out by then." that'll defuse a lot of the hostility!

to address some of the mod and admin complaints:

there needs to be god help me some kind of code of conduct or something for how you behave that is simple and enforceable. now maybe there needs to be forum specific addenda like the c-spam and dnd mods can't get involved in the debates because they just love making lifelong posting enemies in actual arguments while the, i dunno, coupons mod can do whatever he wants. call it the "we have to have these rules because you dipshits can't loving stop" section.

there also needs to be something resembling a disciplinary process even if it's "if you cause any headaches you're gone because we don't need this poo poo."

i know everyone loving hates them but there need to be MEETINGS or something where everyone gets together and talks about what the gently caress is going on because clearly nobody knows what the gently caress is going on

there also needs to be a Discord or IRC or AOL chat room or something where everyone hangs out when they're on shift. it's important they be able to talk to each other and get to know each other. you don't need to be best posting pals or anything but, you know, it's 3am and i need a second pair of eyes, i know this guy has me even if he's the coupons guy or whatever because we've shot the poo poo sometimes.

maybe there needs to be a structure with senior mods who have been around a while and can make a call if the 1.5 guys who actually can make a call are off in shitposting paradise or whatever? so the regular mods and IKs have SOME support? idk!

"b-b-b-but the queue!" okay first off, i remember reading there's a limit of 12 reports a day otherwise people sit and spam reports on every post in a thread they don't like. but people hit that 12 reports a day limit all the time.

the problem, you dumbasses, is the people who do nothing but sit and spam reports all day. they are the ones making your lives difficult. not the people posting in the thread.

okay fine there's a couple solutions:
the easy way: you get one report per day. there, done. why does anyone need to report more than 1 post per day? if it's a bad chunk of thread make them say "it's a bad chunk of thread starting here."

the more SA way: have a little checkbox on each report that says "Bad Report?" and if it's a dumb report, the mod checks the box and the poster is probated or banned or something for making a bad report. figure out the scale of escalating discipline, eventually you get permaed. "b-b-b-ut they'll just rereg" yeah great that's for being a pain in the rear end.

poo poo if you want to monetize them playing forums cop you get 1 report a day free and have to pay an escalating charge for every report you make after that so if they WANT to sit and report every post in a thread they can but they also pay $100 or whatever for being a pain in the rear end.

wtf

VideoKid
Jul 28, 2006

Avatar War

Quotey posted:

okay okay okay this thread has gotten to me i said it wasn't hard but apparently it is

so here is what you need to do

the first loving thing is jeff or whoever is going to be in charge needs to decide what kind of site this is going to be? what i mean is: is this going to be old somethingawful where people can drop slurs and say terrible things to each other as long as it's funny? will it be that attempt at making it quasi-leftbook? what's verboten and what isn't? figure all that out philosophically because the mods are all saying they don't know what the gently caress is going on and--oh god i am going to out myself here but--the values you set up are the values people fall back on. if this is going to be a safe space then the mods know when the admins aren't around and they're all by their lonesome, moderate like it's a safe space. if they know it's a free fire zone, leave it up. again, i don't much care and i'm not picking or arguing for a direction, but you have to have one.

"b-b-b-but then people who don't like it will leave." good that's the whole loving point.

from there set up your rules. they should be simple as hell and easy to enforce. if you want no slurs, say it. if you want to make exceptions if someone drops a particularly funny burn, write in "we may make exceptions if you make a particularly funny burn however you will get punished severely if you roll the dice and come up snake eyes." also there should MAYBE be ten. make it easy. have a general "don't be a dickhead" rule. never define what a dickhead is because people will absolutely dance up to the line and "not touching you not touching you not touching you."

if there need to be forum-specific exceptions, then sure, fine, whatever. like if fyad is a free-fire zone, say that. if there are words we can't say in DnD, write them down, none of this "oh there are words and you know what they are and we know what they are but we won't say it because then you'll find new words."

for every ban or probation or punishment or whatever the person who made it should be able to point to a specific rule that person broke (or if it's a comedy or joke ban or whatever, say that).

none of this "b-b-b-ut if i write it down then my posting enemies will get around it." gently caress your posting enemies no one cares why do you even have posting enemies. also if they go around it ban them under the "stop being a dickhead" rule. smart people will figure it out. dickheads won't. that's the point of the rule. it's a filter.

to address the poster complaints

there needs to be a clear channel of communication to the moderators when you need to talk something over and they need to actually loving use it. maybe it's a discord. maybe it's an irc. maybe it's an inbox. i don't loving know you figure it out. but part of the problem is yall go "JUST CONTACT A MOD! JUST DM JEFF!" and then the mods ignore their DMs and Jeff disappears for a month. if it's through the report system, fine. if it's through DMs, fine, but actually check it you dumb fucks.

there needs to be a clear path of escalation when an IK or mod is doing a lovely job or makes a decision you disagree with and you want to talk it over. the reason the "mods frantically ignore the rabble until the castle gets stormed" keeps happening is a mod does something bad, y'all circle the wagons, and it continues until it turns into an actual thing you can't ignore. you get more of the behavior you incentivize.

there needs to be someone that is where the buck stops. like the supreme court or whatever. you don't like the ruling tough poo poo the final word has been given.

b-b-but then people will get mad and leave! friendos that has already happened.

when y'all "go discuss something" commit to a loving time when you will get back to the rabble with an answer. part of the problem is you "go discuss something" and then seem to hope it never comes up again. say "yeah jeff is on his island with his 10/10 gf but i will have an answer for you in a week with what we've figured out by then." that'll defuse a lot of the hostility!

to address some of the mod and admin complaints:

there needs to be god help me some kind of code of conduct or something for how you behave that is simple and enforceable. now maybe there needs to be forum specific addenda like the c-spam and dnd mods can't get involved in the debates because they just love making lifelong posting enemies in actual arguments while the, i dunno, coupons mod can do whatever he wants. call it the "we have to have these rules because you dipshits can't loving stop" section.

there also needs to be something resembling a disciplinary process even if it's "if you cause any headaches you're gone because we don't need this poo poo."

i know everyone loving hates them but there need to be MEETINGS or something where everyone gets together and talks about what the gently caress is going on because clearly nobody knows what the gently caress is going on

there also needs to be a Discord or IRC or AOL chat room or something where everyone hangs out when they're on shift. it's important they be able to talk to each other and get to know each other. you don't need to be best posting pals or anything but, you know, it's 3am and i need a second pair of eyes, i know this guy has me even if he's the coupons guy or whatever because we've shot the poo poo sometimes.

maybe there needs to be a structure with senior mods who have been around a while and can make a call if the 1.5 guys who actually can make a call are off in shitposting paradise or whatever? so the regular mods and IKs have SOME support? idk!

"b-b-b-but the queue!" okay first off, i remember reading there's a limit of 12 reports a day otherwise people sit and spam reports on every post in a thread they don't like. but people hit that 12 reports a day limit all the time.

the problem, you dumbasses, is the people who do nothing but sit and spam reports all day. they are the ones making your lives difficult. not the people posting in the thread.

okay fine there's a couple solutions:
the easy way: you get one report per day. there, done. why does anyone need to report more than 1 post per day? if it's a bad chunk of thread make them say "it's a bad chunk of thread starting here."

the more SA way: have a little checkbox on each report that says "Bad Report?" and if it's a dumb report, the mod checks the box and the poster is probated or banned or something for making a bad report. figure out the scale of escalating discipline, eventually you get permaed. "b-b-b-ut they'll just rereg" yeah great that's for being a pain in the rear end.

poo poo if you want to monetize them playing forums cop you get 1 report a day free and have to pay an escalating charge for every report you make after that so if they WANT to sit and report every post in a thread they can but they also pay $100 or whatever for being a pain in the rear end.

I’m not reading all that
I’m really happy for you
Or sorry that happened

Marzzle
Dec 1, 2004

Bursting with flavor

frankenfreak posted:

Oh, is that why I still have buttons despite not hanging out in CSPAM all that much lately?

if you don't want to be a mod you should resign so there's not an embarrassingly huge number of moderators at the top of the forum

go for a stroll
Sep 10, 2003

you'll never make it out alive







Pillbug
it's fine, there are like 5 people that are even aware of any of this and logging off for a month or so would solve most of their problems

Marzzle
Dec 1, 2004

Bursting with flavor

marvel at the mod efficiency of games where mods are somehow 300% more effective than the slovenly jackbooted cspam mods

Shakespearean Beef
Jul 12, 2008

Ask me all about how I proudly marched alongside literal NEO-NAZIS to protest against the GOVERNMENT taking away our FREEDOMS because of nothing mote that the common FLU!!! I'm holding aloft the TORCH of FREEDOM!!

Quotey posted:

okay okay okay this thread has gotten to me i said it wasn't hard but apparently it is

so here is what you need to do

the first loving thing is jeff or whoever is going to be in charge needs to decide what kind of site this is going to be? what i mean is: is this going to be old somethingawful where people can drop slurs and say terrible things to each other as long as it's funny? will it be that attempt at making it quasi-leftbook? what's verboten and what isn't? figure all that out philosophically because the mods are all saying they don't know what the gently caress is going on and--oh god i am going to out myself here but--the values you set up are the values people fall back on. if this is going to be a safe space then the mods know when the admins aren't around and they're all by their lonesome, moderate like it's a safe space. if they know it's a free fire zone, leave it up. again, i don't much care and i'm not picking or arguing for a direction, but you have to have one.

"b-b-b-but then people who don't like it will leave." good that's the whole loving point.

from there set up your rules. they should be simple as hell and easy to enforce. if you want no slurs, say it. if you want to make exceptions if someone drops a particularly funny burn, write in "we may make exceptions if you make a particularly funny burn however you will get punished severely if you roll the dice and come up snake eyes." also there should MAYBE be ten. make it easy. have a general "don't be a dickhead" rule. never define what a dickhead is because people will absolutely dance up to the line and "not touching you not touching you not touching you."

if there need to be forum-specific exceptions, then sure, fine, whatever. like if fyad is a free-fire zone, say that. if there are words we can't say in DnD, write them down, none of this "oh there are words and you know what they are and we know what they are but we won't say it because then you'll find new words."

for every ban or probation or punishment or whatever the person who made it should be able to point to a specific rule that person broke (or if it's a comedy or joke ban or whatever, say that).

none of this "b-b-b-ut if i write it down then my posting enemies will get around it." gently caress your posting enemies no one cares why do you even have posting enemies. also if they go around it ban them under the "stop being a dickhead" rule. smart people will figure it out. dickheads won't. that's the point of the rule. it's a filter.

to address the poster complaints

there needs to be a clear channel of communication to the moderators when you need to talk something over and they need to actually loving use it. maybe it's a discord. maybe it's an irc. maybe it's an inbox. i don't loving know you figure it out. but part of the problem is yall go "JUST CONTACT A MOD! JUST DM JEFF!" and then the mods ignore their DMs and Jeff disappears for a month. if it's through the report system, fine. if it's through DMs, fine, but actually check it you dumb fucks.

there needs to be a clear path of escalation when an IK or mod is doing a lovely job or makes a decision you disagree with and you want to talk it over. the reason the "mods frantically ignore the rabble until the castle gets stormed" keeps happening is a mod does something bad, y'all circle the wagons, and it continues until it turns into an actual thing you can't ignore. you get more of the behavior you incentivize.

there needs to be someone that is where the buck stops. like the supreme court or whatever. you don't like the ruling tough poo poo the final word has been given.

b-b-but then people will get mad and leave! friendos that has already happened.

when y'all "go discuss something" commit to a loving time when you will get back to the rabble with an answer. part of the problem is you "go discuss something" and then seem to hope it never comes up again. say "yeah jeff is on his island with his 10/10 gf but i will have an answer for you in a week with what we've figured out by then." that'll defuse a lot of the hostility!

to address some of the mod and admin complaints:

there needs to be god help me some kind of code of conduct or something for how you behave that is simple and enforceable. now maybe there needs to be forum specific addenda like the c-spam and dnd mods can't get involved in the debates because they just love making lifelong posting enemies in actual arguments while the, i dunno, coupons mod can do whatever he wants. call it the "we have to have these rules because you dipshits can't loving stop" section.

there also needs to be something resembling a disciplinary process even if it's "if you cause any headaches you're gone because we don't need this poo poo."

i know everyone loving hates them but there need to be MEETINGS or something where everyone gets together and talks about what the gently caress is going on because clearly nobody knows what the gently caress is going on

there also needs to be a Discord or IRC or AOL chat room or something where everyone hangs out when they're on shift. it's important they be able to talk to each other and get to know each other. you don't need to be best posting pals or anything but, you know, it's 3am and i need a second pair of eyes, i know this guy has me even if he's the coupons guy or whatever because we've shot the poo poo sometimes.

maybe there needs to be a structure with senior mods who have been around a while and can make a call if the 1.5 guys who actually can make a call are off in shitposting paradise or whatever? so the regular mods and IKs have SOME support? idk!

"b-b-b-but the queue!" okay first off, i remember reading there's a limit of 12 reports a day otherwise people sit and spam reports on every post in a thread they don't like. but people hit that 12 reports a day limit all the time.

the problem, you dumbasses, is the people who do nothing but sit and spam reports all day. they are the ones making your lives difficult. not the people posting in the thread.

okay fine there's a couple solutions:
the easy way: you get one report per day. there, done. why does anyone need to report more than 1 post per day? if it's a bad chunk of thread make them say "it's a bad chunk of thread starting here."

the more SA way: have a little checkbox on each report that says "Bad Report?" and if it's a dumb report, the mod checks the box and the poster is probated or banned or something for making a bad report. figure out the scale of escalating discipline, eventually you get permaed. "b-b-b-ut they'll just rereg" yeah great that's for being a pain in the rear end.

poo poo if you want to monetize them playing forums cop you get 1 report a day free and have to pay an escalating charge for every report you make after that so if they WANT to sit and report every post in a thread they can but they also pay $100 or whatever for being a pain in the rear end.

Burn Zone
May 22, 2004



Chef Boyardeez Nuts
Sep 9, 2011

The more you kick against the pricks, the more you suffer.

Quotey posted:

okay okay okay this thread has gotten to me i said it wasn't hard but apparently it is

so here is what you need to do

the first loving thing is jeff or whoever is going to be in charge needs to decide what kind of site this is going to be? what i mean is: is this going to be old somethingawful where people can drop slurs and say terrible things to each other as long as it's funny? will it be that attempt at making it quasi-leftbook? what's verboten and what isn't? figure all that out philosophically because the mods are all saying they don't know what the gently caress is going on and--oh god i am going to out myself here but--the values you set up are the values people fall back on. if this is going to be a safe space then the mods know when the admins aren't around and they're all by their lonesome, moderate like it's a safe space. if they know it's a free fire zone, leave it up. again, i don't much care and i'm not picking or arguing for a direction, but you have to have one.

"b-b-b-but then people who don't like it will leave." good that's the whole loving point.

from there set up your rules. they should be simple as hell and easy to enforce. if you want no slurs, say it. if you want to make exceptions if someone drops a particularly funny burn, write in "we may make exceptions if you make a particularly funny burn however you will get punished severely if you roll the dice and come up snake eyes." also there should MAYBE be ten. make it easy. have a general "don't be a dickhead" rule. never define what a dickhead is because people will absolutely dance up to the line and "not touching you not touching you not touching you."

if there need to be forum-specific exceptions, then sure, fine, whatever. like if fyad is a free-fire zone, say that. if there are words we can't say in DnD, write them down, none of this "oh there are words and you know what they are and we know what they are but we won't say it because then you'll find new words."

for every ban or probation or punishment or whatever the person who made it should be able to point to a specific rule that person broke (or if it's a comedy or joke ban or whatever, say that).

none of this "b-b-b-ut if i write it down then my posting enemies will get around it." gently caress your posting enemies no one cares why do you even have posting enemies. also if they go around it ban them under the "stop being a dickhead" rule. smart people will figure it out. dickheads won't. that's the point of the rule. it's a filter.

to address the poster complaints

there needs to be a clear channel of communication to the moderators when you need to talk something over and they need to actually loving use it. maybe it's a discord. maybe it's an irc. maybe it's an inbox. i don't loving know you figure it out. but part of the problem is yall go "JUST CONTACT A MOD! JUST DM JEFF!" and then the mods ignore their DMs and Jeff disappears for a month. if it's through the report system, fine. if it's through DMs, fine, but actually check it you dumb fucks.

there needs to be a clear path of escalation when an IK or mod is doing a lovely job or makes a decision you disagree with and you want to talk it over. the reason the "mods frantically ignore the rabble until the castle gets stormed" keeps happening is a mod does something bad, y'all circle the wagons, and it continues until it turns into an actual thing you can't ignore. you get more of the behavior you incentivize.

there needs to be someone that is where the buck stops. like the supreme court or whatever. you don't like the ruling tough poo poo the final word has been given.

b-b-but then people will get mad and leave! friendos that has already happened.

when y'all "go discuss something" commit to a loving time when you will get back to the rabble with an answer. part of the problem is you "go discuss something" and then seem to hope it never comes up again. say "yeah jeff is on his island with his 10/10 gf but i will have an answer for you in a week with what we've figured out by then." that'll defuse a lot of the hostility!

to address some of the mod and admin complaints:

there needs to be god help me some kind of code of conduct or something for how you behave that is simple and enforceable. now maybe there needs to be forum specific addenda like the c-spam and dnd mods can't get involved in the debates because they just love making lifelong posting enemies in actual arguments while the, i dunno, coupons mod can do whatever he wants. call it the "we have to have these rules because you dipshits can't loving stop" section.

there also needs to be something resembling a disciplinary process even if it's "if you cause any headaches you're gone because we don't need this poo poo."

i know everyone loving hates them but there need to be MEETINGS or something where everyone gets together and talks about what the gently caress is going on because clearly nobody knows what the gently caress is going on

there also needs to be a Discord or IRC or AOL chat room or something where everyone hangs out when they're on shift. it's important they be able to talk to each other and get to know each other. you don't need to be best posting pals or anything but, you know, it's 3am and i need a second pair of eyes, i know this guy has me even if he's the coupons guy or whatever because we've shot the poo poo sometimes.

maybe there needs to be a structure with senior mods who have been around a while and can make a call if the 1.5 guys who actually can make a call are off in shitposting paradise or whatever? so the regular mods and IKs have SOME support? idk!

"b-b-b-but the queue!" okay first off, i remember reading there's a limit of 12 reports a day otherwise people sit and spam reports on every post in a thread they don't like. but people hit that 12 reports a day limit all the time.

the problem, you dumbasses, is the people who do nothing but sit and spam reports all day. they are the ones making your lives difficult. not the people posting in the thread.

okay fine there's a couple solutions:
the easy way: you get one report per day. there, done. why does anyone need to report more than 1 post per day? if it's a bad chunk of thread make them say "it's a bad chunk of thread starting here."

the more SA way: have a little checkbox on each report that says "Bad Report?" and if it's a dumb report, the mod checks the box and the poster is probated or banned or something for making a bad report. figure out the scale of escalating discipline, eventually you get permaed. "b-b-b-ut they'll just rereg" yeah great that's for being a pain in the rear end.

poo poo if you want to monetize them playing forums cop you get 1 report a day free and have to pay an escalating charge for every report you make after that so if they WANT to sit and report every post in a thread they can but they also pay $100 or whatever for being a pain in the rear end.
i dont think your a McMillan man

Joey Steel
Jul 24, 2019

BrutalistMcDonalds posted:

gas thread, ban op

Adbot
ADBOT LOVES YOU

Good soup!
Nov 2, 2010

Quotey posted:

okay okay okay this thread has gotten to me i said it wasn't hard but apparently it is

so here is what you need to do

the first loving thing is jeff or whoever is going to be in charge needs to decide what kind of site this is going to be? what i mean is: is this going to be old somethingawful where people can drop slurs and say terrible things to each other as long as it's funny? will it be that attempt at making it quasi-leftbook? what's verboten and what isn't? figure all that out philosophically because the mods are all saying they don't know what the gently caress is going on and--oh god i am going to out myself here but--the values you set up are the values people fall back on. if this is going to be a safe space then the mods know when the admins aren't around and they're all by their lonesome, moderate like it's a safe space. if they know it's a free fire zone, leave it up. again, i don't much care and i'm not picking or arguing for a direction, but you have to have one.

"b-b-b-but then people who don't like it will leave." good that's the whole loving point.

from there set up your rules. they should be simple as hell and easy to enforce. if you want no slurs, say it. if you want to make exceptions if someone drops a particularly funny burn, write in "we may make exceptions if you make a particularly funny burn however you will get punished severely if you roll the dice and come up snake eyes." also there should MAYBE be ten. make it easy. have a general "don't be a dickhead" rule. never define what a dickhead is because people will absolutely dance up to the line and "not touching you not touching you not touching you."

if there need to be forum-specific exceptions, then sure, fine, whatever. like if fyad is a free-fire zone, say that. if there are words we can't say in DnD, write them down, none of this "oh there are words and you know what they are and we know what they are but we won't say it because then you'll find new words."

for every ban or probation or punishment or whatever the person who made it should be able to point to a specific rule that person broke (or if it's a comedy or joke ban or whatever, say that).

none of this "b-b-b-ut if i write it down then my posting enemies will get around it." gently caress your posting enemies no one cares why do you even have posting enemies. also if they go around it ban them under the "stop being a dickhead" rule. smart people will figure it out. dickheads won't. that's the point of the rule. it's a filter.

to address the poster complaints

there needs to be a clear channel of communication to the moderators when you need to talk something over and they need to actually loving use it. maybe it's a discord. maybe it's an irc. maybe it's an inbox. i don't loving know you figure it out. but part of the problem is yall go "JUST CONTACT A MOD! JUST DM JEFF!" and then the mods ignore their DMs and Jeff disappears for a month. if it's through the report system, fine. if it's through DMs, fine, but actually check it you dumb fucks.

there needs to be a clear path of escalation when an IK or mod is doing a lovely job or makes a decision you disagree with and you want to talk it over. the reason the "mods frantically ignore the rabble until the castle gets stormed" keeps happening is a mod does something bad, y'all circle the wagons, and it continues until it turns into an actual thing you can't ignore. you get more of the behavior you incentivize.

there needs to be someone that is where the buck stops. like the supreme court or whatever. you don't like the ruling tough poo poo the final word has been given.

b-b-but then people will get mad and leave! friendos that has already happened.

when y'all "go discuss something" commit to a loving time when you will get back to the rabble with an answer. part of the problem is you "go discuss something" and then seem to hope it never comes up again. say "yeah jeff is on his island with his 10/10 gf but i will have an answer for you in a week with what we've figured out by then." that'll defuse a lot of the hostility!

to address some of the mod and admin complaints:

there needs to be god help me some kind of code of conduct or something for how you behave that is simple and enforceable. now maybe there needs to be forum specific addenda like the c-spam and dnd mods can't get involved in the debates because they just love making lifelong posting enemies in actual arguments while the, i dunno, coupons mod can do whatever he wants. call it the "we have to have these rules because you dipshits can't loving stop" section.

there also needs to be something resembling a disciplinary process even if it's "if you cause any headaches you're gone because we don't need this poo poo."

i know everyone loving hates them but there need to be MEETINGS or something where everyone gets together and talks about what the gently caress is going on because clearly nobody knows what the gently caress is going on

there also needs to be a Discord or IRC or AOL chat room or something where everyone hangs out when they're on shift. it's important they be able to talk to each other and get to know each other. you don't need to be best posting pals or anything but, you know, it's 3am and i need a second pair of eyes, i know this guy has me even if he's the coupons guy or whatever because we've shot the poo poo sometimes.

maybe there needs to be a structure with senior mods who have been around a while and can make a call if the 1.5 guys who actually can make a call are off in shitposting paradise or whatever? so the regular mods and IKs have SOME support? idk!

"b-b-b-but the queue!" okay first off, i remember reading there's a limit of 12 reports a day otherwise people sit and spam reports on every post in a thread they don't like. but people hit that 12 reports a day limit all the time.

the problem, you dumbasses, is the people who do nothing but sit and spam reports all day. they are the ones making your lives difficult. not the people posting in the thread.

okay fine there's a couple solutions:
the easy way: you get one report per day. there, done. why does anyone need to report more than 1 post per day? if it's a bad chunk of thread make them say "it's a bad chunk of thread starting here."

the more SA way: have a little checkbox on each report that says "Bad Report?" and if it's a dumb report, the mod checks the box and the poster is probated or banned or something for making a bad report. figure out the scale of escalating discipline, eventually you get permaed. "b-b-b-ut they'll just rereg" yeah great that's for being a pain in the rear end.

poo poo if you want to monetize them playing forums cop you get 1 report a day free and have to pay an escalating charge for every report you make after that so if they WANT to sit and report every post in a thread they can but they also pay $100 or whatever for being a pain in the rear end.

where was this originally posted

  • 1
  • 2
  • 3
  • 4
  • 5
  • Post
  • Reply