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Plorkyeran
Mar 22, 2007

To Escape The Shackles Of The Old Forums, We Must Reject The Tribal Negativity He Endorsed

sb hermit posted:

Like, why does dumbass google sms messages need to ask for a review? It's the SMS app!

because that's required for the perf reviews of the team working on it.

often the things where the product is actively made worse so that they have a number to evaluate the quality of the product on aren't even motivated by "number must go up"; they're instead the simpler "we must have a number". you have the whole concept of "you can't manage what you can't measure" that inevitably results from the idea that managers don't need any domain knowledge about the thing they're managing and instead just need to have generic business management knowledge.

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Plorkyeran
Mar 22, 2007

To Escape The Shackles Of The Old Forums, We Must Reject The Tribal Negativity He Endorsed
i'm a big fan of the "look at our new features" tutorial on first launch of a new install. thanks i've never used your app before but i'm really excited to learn about the things you just added.

Plorkyeran
Mar 22, 2007

To Escape The Shackles Of The Old Forums, We Must Reject The Tribal Negativity He Endorsed
yeah i think it is a big mistake to think that the number which is going up is always the company's money. sometimes incentives are misaligned and money gets burned to make some unrelated number go up.

Plorkyeran
Mar 22, 2007

To Escape The Shackles Of The Old Forums, We Must Reject The Tribal Negativity He Endorsed
especially when the page forgets to give any indication that scrolling will do anything or that there's any more content than what's already visible

Plorkyeran
Mar 22, 2007

To Escape The Shackles Of The Old Forums, We Must Reject The Tribal Negativity He Endorsed
https://twitter.com/_saagarjha/status/1523150413171625986
https://twitter.com/_saagarjha/status/1523150414593421312
https://twitter.com/_saagarjha/status/1523150415855988739

engagement goes up = users love it

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