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Walk into my wife's work to pick up my kids and she greets me. Hey Mr IT guy I need your help! We have this new Epson printer and- Don't say another word. I have no follow up to that. Don't say anything else. Bye.
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Apr 4, 2024 21:45
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Renegret posted:Walk into my wife's work to pick up my kids and she greets me. 
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Apr 4, 2024 21:50
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Renegret posted:Walk into my wife's work to pick up my kids and she greets me. 
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Apr 4, 2024 21:57
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Her boss, the owner of the company, is an ex IT guy and is the very embodiment of lazy IT people that make up the bane of my existence. They have this giant Konica printer that goes unused because none of the iPads can print to it. He's blamed the ISP. He's blamed the manufacturer. He's blamed everybody but himself but never actually bothered to look. His solution was to buy them a cheap Epson inkjet which doesn't support air print so it doesn't help at all. I finally took a look today after refusing to for months. 10 minutes and I'm pretty sure air print is just turned off but nobody knows the admin code to get into the settings to turn it on. Probably gonna end up installing a print server on her PC and seeing if I can get away with billing him $300. This is not a plea for help. I don't want your stinky help. e: I'm a network guy so my experience ends with making sure that the iPads can ping the printer. But hey it's just a printer HOW HARD CAN IT BE 
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Apr 4, 2024 22:00
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Renegret posted:Her boss, the owner of the company, is an ex IT guy and is the very embodiment of lazy IT people that make up the bane of my existence. They have this giant Konica printer that goes unused because none of the iPads can print to it. He's blamed the ISP. He's blamed the manufacturer. He's blamed everybody but himself but never actually bothered to look. His solution was to buy them a cheap Epson inkjet which doesn't support air print so it doesn't help at all. 12345678 or 87654321 is the admin password
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Apr 4, 2024 22:14
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Unless they changed it, the code could be printed on the back near the power plug, as well.
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Apr 4, 2024 22:16
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AlexDeGruven posted:Unless they changed it, the code could be printed on the back near the power plug, as well. Or just figure out the process to factory reset the drat thing using a hardware button or whatever and then i'll be whatever is on that label. Also $300 isn't enough for dealing with printer bullshit.
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Apr 4, 2024 22:19
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Branch Nvidian posted:$300 isn't enough for dealing with printer bullshit. Not emptyquoting
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Apr 4, 2024 22:20
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MF_James posted:12345678 or 87654321 is the admin password I tried AlexDeGruven posted:Unless they changed it, the code could be printed on the back near the power plug, as well. I checked I also took the instruction manual and shook it out for hidden post it's I've been defeated by the most basic of security measures. I did not try googling for the default admin password
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Apr 4, 2024 22:20
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Factory reset it and walk away slowly
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Apr 4, 2024 23:25
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MFPs are the worst kind of printers because the companies that make them feel the need to only let authorised service techs have access to things like firmware, so you're reliant on whoever comes to service the thing to actually do the software updates (which they never do).
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Apr 4, 2024 23:27
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Renegret posted:help! We have this printer and-
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Apr 4, 2024 23:57
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Look at all these cynical buttholes...
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Apr 5, 2024 00:51
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Branch Nvidian posted:$300 isn't enough for dealing with printer bullshit. i literally read it initially as $3000. even then it's a dicey proposition.
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Apr 5, 2024 04:12
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For that kind of money just throw away the one that isn’t working and get one that is, repeat until it’s no longer a problem or you run out of money
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Apr 5, 2024 04:38
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MF_James posted:12345678 or 87654321 is the admin password Found a manual that has it as 1234567812345678, for the Bizhub C3320i, so might be worth checking the exact model. Factory reset may also do it
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Apr 5, 2024 10:32
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Dog Faced JoJo posted:Look at all these cynical buttholes... You clearly have not had to work with printers, much less *someone else's* printer.
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Apr 5, 2024 19:59
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Branch Nvidian posted:Or just figure out the process to factory reset the drat thing using a hardware button or whatever and then i'll be whatever is on that label. Also $300 isn't enough for dealing with printer bullshit. Or just walk away. bury it in the desert. Never think about it ever again.
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Apr 5, 2024 21:22
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It's a printer. Initiate the Office Space protocol.
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Apr 5, 2024 22:15
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some day i want to take a big mfp to a bomb range, fill its guts with an entire brick of legally acquired C4, and then blow it to smithereens.
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Apr 5, 2024 22:40
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gently caress that, those things are a nightmare to move between locations. Just blow it up in place.
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Apr 5, 2024 22:42
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I used to think it was just old people who like to print everything out to read it or store it. I eventually learned that it's all kinds of people who seem to be afraid that they will lose things inside the magic computer box unless they make sure the information is smeared onto dead trees. I'll admit that I've had good luck finding critical information that's more than a few years old in physical file folders but that has more to do with nobody being responsible for keeping digital files over time or doing proper backups in small offices/home offices.
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Apr 5, 2024 22:53
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dragonshardz posted:some day i want to take a big mfp to a bomb range, fill its guts with an entire brick of legally acquired C4, and then blow it to smithereens. Tannerite inside a computer case works just fine for the job, so I imagine an MFP would be even better. https://youtu.be/j9PL0KH_zfs?si=p6jn27bOsj5FITXY
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Apr 5, 2024 23:00
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Rexxed posted:that has more to do with nobody being responsible for keeping digital files over time or doing proper backups in small offices/home offices. Or nobody understanding how to properly use (let alone configure) a digital filing system so materials are possible to find again.
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Apr 6, 2024 11:53
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devmd01 posted:Tannerite inside a computer case works just fine for the job, so I imagine an MFP would be even better. Just remember the first rule of explosions: if you can see it, it can kill you. (Note that the negation is not necessarily true; if you can't see it, it still might kill you.)
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Apr 6, 2024 20:44
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Renegret posted:Walk into my wife's work to pick up my kids and she greets me. i TOLD you to just holler at them to buy the brother printer that's just a printer
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Apr 7, 2024 03:15
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brother is trapped like 40 years in the past of printer design and still just makes printers that use toner to put thing onto paper and don't even know DRM is a thing and NO ONE TELL THEM THIS I'LL loving KILL YOU IF YOU TELL THEM THIS
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Apr 7, 2024 03:17
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Speaking of printers! I've got a personal brother laser that's got an inch wide stripe on the right that is grayer than it should be. I've tried cleaning the corona wire. Should I buy a new drum? $80 is a lot for what was a free printer
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Apr 7, 2024 03:49
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$80 is also a good price for a working printer, just saying. But there is a Printer thread you can trying asking about the fix in.
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Apr 7, 2024 05:12
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Happiness Commando posted:Speaking of printers! I've got a personal brother laser that's got an inch wide stripe on the right that is grayer than it should be. I've tried cleaning the corona wire. Should I buy a new drum? $80 is a lot for what was a free printer It's probably the drum but I bet you can get it cheaper than $80 at https://suppliesoutlet.com/. Used to buy a million non-OEM Brother toners and drums from this place back when supporting printers was part of my job description and they were always bulletproof.
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Apr 7, 2024 12:05
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Sirotan posted:supporting printers was part of my job description 
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Apr 7, 2024 12:12
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I mean I was basically a solo admin for years at that place so I supported everything, but yeah we had so many loving printers. Ricohs with service contacts so I just had to put in phone calls for those, but also anywhere from 3 to 20 little Brother MFPs and also a handful of lovely label printers, multiplied by 23 different offices spread throughout the entire state. Some places had a Brother like 3ft from the Ricoh because staff didn't want to walk that far to get their print jobs. The fusers for the Brothers were almost the same price as a brand new printer so when those went we just threw them away and bought a new one. And I had to manage the print servers that ran them all too. The word printer no longer exists on my resume and I will disavow all knowledge of them if asked.
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Apr 7, 2024 12:22
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Sirotan posted:The word printer no longer exists on my resume and I will disavow all knowledge of them if asked. 
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Apr 7, 2024 14:57
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I worked at a copier dealership that got bought out, and we were allowed to smash up an old medium sized MFD. This turned out to be a mistake because toner dust got everywhere. We had removed the toner cartridges, but other parts had enough dust remaining to still be a problem.
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Apr 7, 2024 16:06
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remembering that time the managed service provider of a large office printer somehow statically set it with a public IP address causing bizarre problems printers: not even once
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Apr 7, 2024 16:16
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My (large state university) workplace had all the printers with public IPs for a long time as well, until they started getting sent malware executables which would print huge reams of ascii.
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Apr 7, 2024 16:29
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At one job I managed to catch that the MFD was on a public IP and had a firewall rule allowing public access. Someone complained about having to connect to the VPN to print from offsite and I just laughed at him until he went away.
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Apr 7, 2024 20:03
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I emailed a US college about two Brother label printers they had that were appearing in Google search results for that firmware version, and could have print jobs submitted to them. No reply, I think they're still there.
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Apr 7, 2024 20:15
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Cool Dad posted:My (large state university) workplace had all the printers with public IPs for a long time as well, until they started getting sent malware executables which would print huge reams of ascii. In college I used that utility that can set the lcd text on HP printers on a lot of the printers on campus. Nothing offensive, just silly stuff like “feed me,” etc. The printer admin lost his poo poo “because we were being hacked” and started working on locking the printers down so they would only receive jobs from the print server. Thankfully I was a student IT worker, heard about it, and fessed up so he wouldn’t go through all that work.
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Apr 7, 2024 20:59
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Thanks Ants posted:I emailed a US college about two Brother label printers they had that were appearing in Google search results for that firmware version, and could have print jobs submitted to them. No reply, I think they're still there. Start printing out "Please remove this printer from the public internet" repeatedly until it disappears. That should eventually fix it.
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Apr 7, 2024 21:07
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