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Happy new year all you computer touchers, sincerely, your clients/coworkers. Also my monitor's been acting up and sometimes it doesn't turn on????????????????????????????
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Jan 1, 2023 17:59
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Ayyy first 'ticket' of the year. A note, I am not an IT professional, but a reporter. My boss frequently has issues where he misplaced the edges of his windows or Adobe Audition goes into different modes and each time he calls me first before going to actual IT. Today it was "Adobe's different again, what do I do" I don't mind, it's just amazing that I'm the 0-th line tech support around here.
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Jan 3, 2023 15:58
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I think I told this story before byt at my old radio job, one day we came into the office and none of the phones or internet worked, which was an issue because that's how radio works these days, even in the 2010s. It turns out GTE/Frontier sold off our entire bank of numbers without realizing they were actually connected to accounts that had been there for 60 years. Telecoms, man
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Jun 25, 2023 00:32
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It came from the other side of the ticket: Helpdesk has spent two weeks and three laptops figuring out why I couldn't run Adobe Audition or get it installed after my old WFH laptop had a wifi failure As it turns out we may have discovered an unreported conflict between Adobe CC and our brand new Enterprise Level Antimalware Program
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Sep 27, 2023 19:06
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