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Bizarro Kanyon
Jan 3, 2007

Something Awful, so easy even a spaceman can do it!


My mom has a Google pixel. My sister sent her a text message with a link to an article that came as a Facebook link. Now my mom cannot text my sister. If my mom tries to respond to my sister’s texts, her phone tells her that messages have stopped working and makes her close the message app. If my Mom tries create a new message for my sister, it will not let her even create the message. My sister says that she sends messages to my mom but they never go through.

My mom can send messages to everyone else (including me) and receive messages without issue.

Any ideas? I have had her restart her phone and her phone is up to date (just updated yesterday).

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Bizarro Kanyon
Jan 3, 2007

Something Awful, so easy even a spaceman can do it!


Branch Nvidian posted:

Delete the existing message thread and try to start a new one?

This worked! Thank you so much. Do you know why this would have happened? I cannot figure out why a link (to an actual news article) would do this.

Bizarro Kanyon
Jan 3, 2007

Something Awful, so easy even a spaceman can do it!


CaptainSarcastic posted:

Edit: Or Facebook is assuming the Facebook app is installed and choking if it isn't, maybe?

That may have been. My mom said that she does not have Facebook on her phone, just her tablet.

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