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Problem description: The system is pretty new, and had been operating fine for a couple months. Then, seeming randomly, it stopped booting. It would start the boot process, the bios screen would flash up, then it would power down. I was able to reset the PC (i.e, reinstall the OS) using the windows startup menu. It then worked fine for exactly one night. During that time, I was able update the OS, all drivers, download and play game software, etc. The next day, it again failed boot (just shut off). It is even worse this time--things that worked before do not work now. I'm still able to enter the Windows boot menu, but: - when trying to boot in safe mode, it blue screens with CRITICAL_PROCESS_DIED - when I try to "Reset this PC" (using any option), it fails immediately and goes back to the windows boot menu - Now the boot doesn't fail, it just blue screens every boot (with CRITICAL_PROCESS_DIED) Is this just a "reinstall windows and hope for the best" situation? Most searches seem to suggest this is most likely a software issue caused by an update of some sort. Attempted fixes: In addition to what I described above: - I ran the system file checker from the command line in the windows startup - I re-seated the RAM - I ran the windows memory diagnostics, it was fine - Went back to the oldest system restore point - I removed the only USB device other than keyboard and mouse (speakers) - chkdsk finds errors in the "uppercase file" but I cannot fix them because the disk is write-protected? Recent changes: None. -- Operating system: Windows 11 Home 64 Bit System specs: CyberPowerPC Gamer Master Gaming Desktop, AMD Ryzen 5 5500, 16GB, AMD Radeon RX 6700 10GB, 1TB SSD. I think this machine - https://www.walmart.com/ip/CyberPow...0WST/1593349367. Seems like it has a MSI motherboard of some sort. It is stock, I haven't added/changed anything. Location: US I have Googled and read the FAQ: Yes gvibes fucked around with this message at 22:08 on Feb 4, 2024 |
# ¿ Feb 4, 2024 22:01 |
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# ¿ May 12, 2024 01:40 |
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Thank youdown1nit posted:This is important. Did it actually power off? Or did it just reset? down1nit posted:And yeah this could so far be a lot of things, update, ssd, virus/rootkit/psu, ram, mb, cpu....
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# ¿ Feb 4, 2024 22:56 |