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22 Eargesplitten
Oct 10, 2010



Jesus Christ, you have the support address, you know you should be using it. But instead you're sending me requests when I'm in the middle of poo poo.

It might seem petty, but I'm ignoring them for a few hours before replying and recommending in the future they send tickets to the support address. This is the third one today.

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Thanks Ants
May 21, 2004

#essereFerrari


Yeah I think we are way past the point of open Wi-Fi networks being a good idea, even if it's just for guest access. There's lots of self-registration options available now if you don't have a way to give people WPA2 keys.

Tigren
Oct 3, 2003
poo poo pissing me off today:

Working with THREE (3) Project Managers on the same project and knowing their project requirements better than them. If this project is urgent and needs to be handled as quickly as possible, come to me with the proper requirements so I can get everything set up properly. I've worked on this application before and it required two separate network connections, one for the application and one for the DB. Yet, I was told to configure new hosts on one single VLAN. When I mentioned there were two last time, PM2 had the nerve to tell me I should know the networking requirements for their project. If that was the case, why would you have a job PM!?!

The Fool
Oct 16, 2003


Not pissing me off: O365 Audit Log Search

Communications director messages me freaking out about a file missing. Get the file name from her, drop it in the search box, and have a full access history of file. Pretty nice.

DigitalMocking
Jun 8, 2010

Wine is constant proof that God loves us and loves to see us happy.
Benjamin Franklin

Super Soaker Party! posted:

This is why I always set up "guest" wifi as an actual protected network, just with some easy password like "welcometocompany". It does of course mean more tickets initially, but then hopefully the people within the company can loving internalize it to tell guests, and people outside can't just join up. Still a bit rear end puckering having an open network since even if you can easily prove that the person downloading child porn was a random guest outside the building, that's not a conversation or process I want to be part of in any way. (I mean, yeah, someone could always break the security, especially with an easy password like that, but that just goes down the rabbit hole and you end up not having any guest network at all).

I wanted to do that, I was told having a password was too 'hard' for our visitors.

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.

The Fool posted:

Not pissing me off: O365 Audit Log Search

Communications director messages me freaking out about a file missing. Get the file name from her, drop it in the search box, and have a full access history of file. Pretty nice.

Was this someone's OneDrive storage?

The Fool
Oct 16, 2003


Dick Trauma posted:

Was this someone's OneDrive storage?

SPO team site. The guy responsible for the data reorganized the document library in preparation for the next quarter's board meetings.

The director would have likely been able to find the file if she did a basic search within the document library.

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.
Is it possible to set up Sharepoint to behave like a traditional network share folder? Vendors have shown me all sorts of whizbang stuff but all my people really want is to store their files and have decent versioning, easy recovery, that sort of thing. They can barely deal with basic file server use.

The Fool
Oct 16, 2003


You can map a document library as a WebDAV endpoint but that is janky as gently caress. The OneDrive NGSC added document library syncing this winter, and that works much better.

mllaneza
Apr 28, 2007

Veteran, Bermuda Triangle Expeditionary Force, 1993-1952




anthonypants posted:

What if there's some sort of hardware-based secure boot setup

Then Drive Savers is gonna want the laptop as well as the drive. I just sent them one today. Symantec HDE decrypted the drive into some weird state. Backups are technically enabled, but broke for some reason that we may have mentioned to Code42 previously.

milk milk lemonade
Jul 29, 2016

The Fool posted:

You can map a document library as a WebDAV endpoint but that is janky as gently caress. The OneDrive NGSC added document library syncing this winter, and that works much better.

Only thing I've ran into with this is the 20k hard limit for items. Any more and the library won't sync.

Weatherman
Jul 30, 2003

WARBLEKLONK
I'm a few pages behind but I'm not sure why you're all recommending Cock and Ball Torture for Dick Trauma. Hasn't he suffered enough? Aren't we supposed to be suggesting things that will help?

Samizdata
May 14, 2007

Weatherman posted:

I'm a few pages behind but I'm not sure why you're all recommending Cock and Ball Torture for Dick Trauma. Hasn't he suffered enough? Aren't we supposed to be suggesting things that will help?

Because we figure it is drat well good and fine he earns his nick.

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.

Samizdata posted:

Because we figure it is drat well good and fine he earns his nick.

Who says I haven't? :getin:

I am highly unlikely to touch Sharepoint with a pole of any length. So to speak. But the consultant is currently interested in iManage, both their cloud storage and document management. He thinks having documents available anywhere anytime on any device is the top priority, with at least basic version control, an email client plugin, etc. So alternatives to file storage and access is something I have to make recommendations for.

The Fool
Oct 16, 2003


I wouldn't wish on prem sharepoint on my worst enemy.

However, SPO and OneDrive for business are not terrible. Doing it well requires planning, and managing it is tedious. But the end goal of documents being easily available, on every device, all of the time, actually works.*






* See roughly a million edge cases, caveats, etc.

Thanks Ants
May 21, 2004

#essereFerrari


SharePoint is slowly going to get better:

https://blogs.office.com/en-us/2017...nd-share-files/

Steakandchips
Apr 30, 2009

Sharepoint is poo poo to the point of I go out of my way to not use it and slam it every turn whenever someone recommends it at work.

vanity slug
Jul 20, 2010

Steakandchips posted:

Sharepoint is poo poo to the point of I go out of my way to not use it and slam it every turn whenever someone recommends it at work.

You only use Sharepoint if it's either so simple you can use it out of the box, or if you have a team dedicated to manage it. There's no middle ground.

milk milk lemonade
Jul 29, 2016
SharePoint is absolute garbage. It is a lovely, frankensteined, wants-to-be-everything piece of half baked bullshit and there isn't a single good implementation of it anywhere on the planet.

milk milk lemonade
Jul 29, 2016
And if your title is SharePoint developer you might as well rename yourself George W Bush cause you're a loving war criminal

Super Slash
Feb 20, 2006

You rang ?

22 Eargesplitten posted:

Jesus Christ, you have the support address, you know you should be using it. But instead you're sending me requests when I'm in the middle of poo poo.

It might seem petty, but I'm ignoring them for a few hours before replying and recommending in the future they send tickets to the support address. This is the third one today.

Generally I make a point of forwarding their message to my support/autoticket address and copying them in which gives a 50% chance of being asked "What's this funny message I got about a support request?", or if I get some super vague crappy support request I sic our external helpdesk (which they should call in the first place!) to sort them out with one hundred questions.

Japanese Dating Sim
Nov 12, 2003

hehe
Lipstick Apathy
User is (reasonably!) unhappy because he cannot VNC into his office Mac Pro (we're a 95% Windows/AD environment) from his apartment while on our VPN.

In attempting to isolate the cause of the issue, I determined that it's in some way related to his apartment Internet connection, because, with him watching, I was able to VNC using VPN into it from a Starbucks WiFi connection down the street.

We got networking (completely separate org chart from me so it's not easy getting them invested when they have more pressing matters, which they do) involved and looking at the issue finally, at which point he elects to remove the desktop from the premises for a couple of months (I work at a wonderful place where things like this can happen). I was attempting to coordinate with networking, and when I notified them of this they reasonably asked me to just let them know when it returned so that they could continue troubleshooting the issue, since it's essentially limited to only his device and only traffic from his ISP.

He just sent me some email where he's acting like he's telling me that we're going to have a meeting tomorrow, as opposed to asking. Our team has no control over the infrastructure here (as he knows), and we had previously explained to him that no work could progress while the desktop was off-site, and that once it returned (not done yet) we'd coordinate with networking. While I will not be having this meeting, I'm kind of curious as to what he expects will result from it if it occurred.

:bang:

porktree
Mar 23, 2002

You just fucked with the wrong Mexican.

Dick Trauma posted:

I very badly want to stop caring so much about work. It has never served me well, probably because they were at best average jobs with disinterested bosses. It's cost me a lot and gained me nothing. I'm happy to care about other things but I'm weary of the intense emotion I feel when the people at work stick it to me. It's not useful or healthy. I suspect this place will give me more practice before I manage to escape.
Get help now. Self awareness is a great step, but you need more than that to get well. I have followed your travails and as an outside observer you expect (and need?) far more approval and appreciation than you're ever likely to receive. That can be palpable and further distance people. Creating the cycle.

This thread can only support you it cannot fix you. I can ramble about how unhealthy it is to tie your work and your self-worth together, but it's easy to hand out advice and much harder to take it. I have been there - you can be happy in life and have a lovely job because the job is just there so that you can have a happy life.

DigitalMocking
Jun 8, 2010

Wine is constant proof that God loves us and loves to see us happy.
Benjamin Franklin
Guilty confession: I like SPO and OneDrive.

We moved from on prem a few months back and I've found it fantastic for sharing files and information with users. For some reason the user base has been really accepting of it.

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.

porktree posted:

Get help now. Self awareness is a great step, but you need more than that to get well. I have followed your travails and as an outside observer you expect (and need?) far more approval and appreciation than you're ever likely to receive. That can be palpable and further distance people. Creating the cycle.

This thread can only support you it cannot fix you. I can ramble about how unhealthy it is to tie your work and your self-worth together, but it's easy to hand out advice and much harder to take it. I have been there - you can be happy in life and have a lovely job because the job is just there so that you can have a happy life.

I have a call in to a therapist. If I don't hear from her by tomorrow I'll start looking for alternatives in my part of town. I recognize that due to my empty life how I'm treated at work has taken on far too much importance.

I will say though that I don't think it's unreasonable to expect your boss to return your greeting instead of walking past mutely, eyes fixed forward. That's some bullshit right there.

The Fool
Oct 16, 2003


DigitalMocking posted:

Guilty confession: I like SPO and OneDrive.

We moved from on prem a few months back and I've found it fantastic for sharing files and information with users. For some reason the user base has been really accepting of it.

OneDrive and SPO team sites remove a lot of friction in small group or individual file sharing situations.

Maybe it's just because my new job is more bought into the ecosystem than any workplace I've had before, but it really feels like the Office365 experience has come together in a very compelling way in the last two years.


Dick Trauma posted:

I have a call in to a therapist. If I don't hear from her by tomorrow I'll start looking for alternatives in my part of town. I recognize that due to my empty life how I'm treated at work has taken on far too much importance.

I will say though that I don't think it's unreasonable to expect your boss to return your greeting instead of walking past mutely, eyes fixed forward. That's some bullshit right there.

Literally everyone greets everyone in the hallway in the office here. From CEO to accounting tech to receptionist.

Volguus
Mar 3, 2009
poo poo pissing me off: YAML

If I cannot use nano to edit a drat configuration file without FUBAR it, you're doing it wrong. INI, XML, JSON have their issues, yes, but holy cow I can use whatever drat editor I please, whatever tab spacing i want, however many spaces i choose, and the consuming program will be happy to oblige. gently caress off YAML and whoever insists on using you.

The Fool
Oct 16, 2003


Volguus posted:

poo poo pissing me off: YAML

If I cannot use nano to edit a drat configuration file without FUBAR it, you're doing it wrong. INI, XML, JSON have their issues, yes, but holy cow I can use whatever drat editor I please, whatever tab spacing i want, however many spaces i choose, and the consuming program will be happy to oblige. gently caress off YAML and whoever insists on using you.

I have had no issues using nano to edit yaml files, I don't know what your problem is.

stevewm
May 10, 2005
loving Spectrum/Charter again...

Now they are saying they can't service our new location until November. I ordered service in June. We open in September.

So I am going to have to bring in a different provider, CenturyLink. Strangely Centurylink lets you bring your own DSL modem. Never seen a DSL provider that allows that...

Volguus
Mar 3, 2009

The Fool posted:

I have had no issues using nano to edit yaml files, I don't know what your problem is.

Well ... I did. I do.
code:
property:
    <tab>subProperty: val
and the parser shits itself. with vim all is good.

The concept of "watch your spaces or we throw up" is simply insane in and of itself for a structured text format.

stevewm
May 10, 2005

Volguus posted:

Well ... I did. I do.
code:
property:
    <tab>subProperty: val
and the parser shits itself. with vim all is good.

The concept of "watch your spaces or we throw up" is simply insane in and of itself for a structured text format.

Officially YAML doesn't use tabs, it uses spaces. Some parsers do accept tabs, but it should be spaces for best compatibility.

yaml.org FAQ posted:

Structure is shown through indentation (one or more spaces). Sequence items are denoted by a dash, and key value pairs within a map are separated by a colon.

Why does YAML forbid tabs?
Tabs have been outlawed since they are treated differently by different editors and tools. And since indentation is so critical to proper interpretation of YAML, this issue is just too tricky to even attempt.


I've been messing with Home Assistant lately which uses YAML for everything. Spaces and new lines ONLY. Tabs anywhere will stop it dead in its tracks. Once I learned to stop with the TAB key, my problems went away.

Super Slash
Feb 20, 2006

You rang ?
Ah the rusty cogs of poor business practice ever croak forward, the retentions person and credit control manager wanted to speak we me about how deal with customer renewals and who's going to be responsible for them. Now I'll preface this by explaining that I'm the sole shmuck who gets lumped with creating new customer accounts and editing them along with managing the entirety of our IT infrastructure, I've tried on three occasions to pressure upper management to allow me to build automation to keep things chugging along... but no they want everything done manually.

Anyway we all gripe and pretty much agree that we need a customer service team composed of new bodies, not existing people in order to keep our customer data ship shape because its a loving mess of an unused CRM with out of date information and mystery spreadsheets. So we bundle into the finance manager's office to explain something needs to be done otherwise the business with our level of customers will be in a world of poo poo fairly soon unless some serious organising happens, but nope we're just simply told there won't be a budget for such a venture and I'm still to update things.

So I still remain helpdesk guy/solo system administrator guy/accounts management guy, and I've got to handle the business technology move/build out to another construction zone premises by October.
I was however contacted today with a job offer for an IT Engineer role for £5000 more than I get now :yotj:

Volguus
Mar 3, 2009

stevewm posted:

Officially YAML doesn't use tabs, it uses spaces. Some parsers do accept tabs, but it should be spaces for best compatibility.


I've been messing with Home Assistant lately which uses YAML for everything. Spaces and new lines ONLY. Tabs anywhere will stop it dead in its tracks. Once I learned to stop with the TAB key, my problems went away.

Exactly my point. Thank you.
Tabs vs spaces is a worthy debate for humans. Parsers should not have these kind of requirements/preferences. If they do, they're wrong.

Bunni-kat
May 25, 2010

Service Desk B-b-bunny...
How can-ca-caaaaan I
help-p-p-p you?

Super Slash posted:


I was however contacted today with a job offer for an IT Engineer role for £5000 more than I get now :yotj:

When do you start?

The Fool
Oct 16, 2003


Volguus posted:

Exactly my point. Thank you.
Tabs vs spaces is a worthy debate for humans. Parsers should not have these kind of requirements/preferences. If they do, they're wrong.

If a standard specifies spaces, just use spaces and move on.

Super Slash
Feb 20, 2006

You rang ?

Avenging_Mikon posted:

When do you start?

Considering my contract states only one week of notice is required, depends how much good will I have left.

Sirotan
Oct 17, 2006

Sirotan is a seal.


Was given approval to spend money on some network monitoring software. Someone just gave me a recommendation for LabTech, but their website graphics are so goddamn obnoxious I don't think I can actually take them seriously. Most pages are filled with smarmy tech bros, and also here is their mascot:

Wizard of the Deep
Sep 25, 2005

Another productive workday

Dick Trauma posted:

I have a call in to a therapist. If I don't hear from her by tomorrow I'll start looking for alternatives in my part of town. I recognize that due to my empty life how I'm treated at work has taken on far too much importance.

I will say though that I don't think it's unreasonable to expect your boss to return your greeting instead of walking past mutely, eyes fixed forward. That's some bullshit right there.

I'm neither here nor there, Dick, so I won't comment on the actions of your coworkers. However, I'll suggest that you don't put all your eggs in one therapist's basket: They may not be accepting new patients right now (regardless of what your insurance company's website says), or they may not be what you need. Get multiple threads running: Put out requests with multiple mental health providers. Just like every vendor won't be able to meet your requirements for, say, a teleconference room build-out, not every psychiatrist or psychologist will mesh with what you need.

Don't get discouraged if the first guy doesn't respond. Make a list of likely providers, and call/email all of them. And remember, you need to evaluate them and their methods as much as they're evaluating you and your situation. Find the right therapist for you.

The Fool
Oct 16, 2003


Sirotan posted:

Was given approval to spend money on some network monitoring software. Someone just gave me a recommendation for LabTech, but their website graphics are so goddamn obnoxious I don't think I can actually take them seriously. Most pages are filled with smarmy tech bros, and also here is their mascot:



Stay away from LabTech.

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Methylethylaldehyde
Oct 23, 2004

BAKA BAKA

Super Slash posted:

So I still remain helpdesk guy/solo system administrator guy/accounts management guy, and I've got to handle the business technology move/build out to another construction zone premises by October.
I was however contacted today with a job offer for an IT Engineer role for £5000 more than I get now :yotj:

The correct answer is to give your finance guy the two weeks notice, along with your consulting rate to implement a shiny new automated system for customer accounts. You really do need a new boat, and financing is expensive.

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