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Can any Verizon employee confirm what I read in other forums: If you have a lovely connection (we're talking one or two bars, constant dropped calls), Verizon will work with you and discount the cost of their network extender? Someone on another forum said they got the new $250 3G extender for $50. Not that I'm expecting such a discount but any amount off an item that's quickly becoming a necessity would be great. What kind of language or things should I say that would persuade them? Any special programs to mention?
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Oct 24, 2011 03:56
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I got the older 2G only network extender for free a year ago. The house I moved into is basically a deadzone. Even on the 4G map, the little section of road I live on is "extended 4G" surrounded by "kickass 4G." I basically called from a lnadline and explained how frequently audio cuts out, calls drop (three times within 5 mins), how it'll say I have 3G but then drop to 0 bars of 1X when I try to load things (yet friend on Sprint can stream youtube videos just fine inside my house). I ended up reading off the signal strength to the guy off of my phone and he was all, "wow, that is really bad." He followed up by saying they'd take $100 off the price immediately, and then they'd have a $150 credit put on within 30 days. They followed through and I got my network extender and didn't pay a dime.
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Oct 24, 2011 04:06
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I called up asking about my EFT and saying my signal sucked after moving to a new apartment. They dropped $100 off the cost the the extender and gave me a discount for 6 months which effectively covered the remaining $150. They also gave me a bunch of free minutes. If you need one definitely call and ask/complain.
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Oct 24, 2011 04:16
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I have a grandfathered unlimited dataplan. I live in the middle of Chicago where I'm assuming I can get a good 4G signal at my house. Would dropping my home internet and using tethering on a 4G phone be a bad idea or does 4G = go to town? Basically, if I use 30+ gigs like that screenshot every month will they get pissed, or if it's all 4G will they not care?
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Oct 24, 2011 06:01
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There was one story of someone who used 60GB of 4G in 13 days and got throttled during peak hours as a result, but that seems to be an isolated case. http://www.droid-life.com/2011/10/0...-were-affected/
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Oct 24, 2011 06:28
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THF13 posted:There was one story of someone who used 60GB of 4G in 13 days and got throttled during peak hours as a result, but that seems to be an isolated case. They also have a guy who did 120gb in 10 days but didn't get throttled. 
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Oct 24, 2011 07:46
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Is it me or has the 4G network been very flakey as if late. I'm in 4G saturated area and in the past it seems like there would be outages once a month, now they seem weekly.
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Oct 24, 2011 08:26
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bull3964 posted:Right now, at this very moment, it's probably the Bionic with an extended battery with 4G turned off. This. Even with 4G turned on, my bionic with the extended battery lasts about 16 hours with fairly heavy usage.
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Oct 24, 2011 18:05
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If this is to believed, it makes my decision to get the Galaxy Nexus that much easier. Is it too much to ask for a cell carrier that's just a dumb pipe? I'd even swallow tiered data if it were priced sanely.
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Oct 24, 2011 20:48
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cptn oblivious posted:If this is to believed, it makes my decision to get the Galaxy Nexus that much easier. Yea we are discussing it a bit in the other thread. Our early conclusion: gently caress Verizon.
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Oct 24, 2011 20:53
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What other thread? I'm totally with you on the sentiment. The trouble is, its not just Verizon. This is the standard operating procedure of all the major US cell carriers. Which means if you want the latest hot and sexy phone that you can actually use on the highway you have to put up with this poo poo.
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Oct 24, 2011 20:57
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Other than the fact that traditionally nexuses have had unlocked bootloaders, do we have any reason to believe Verizon won't do the same to their version of the Samsung nexus? It feels like it should be a foregone conclusion, but given Verizon's track record and the lack of any confirmation that Verizon won't do it again, I'm left slightly concerned.
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Oct 24, 2011 21:42
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^^^^^^^ I tend to not trust Verizon to do anything right. cptn oblivious posted:What other thread? Android OS thread. Also I don't think T-Mobile and Sprint are this crazy about it. I really don't know though.
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Oct 24, 2011 21:48
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http://www.wired.com/epicenter/2011/02/verizon-4g-iphone-block/all/1 The article talks about the rules affecting a future LTE iPhone, but doesn't the open access condition on the LTE spectrum Verizon uses pretty much mean the devices can't have locked bootloaders? quote:“The interpretation that the rules would ensure all handsets sold by the licensee would be unlocked was the clear intent from Chairman Martin at the time,” Markham said, referring to Kevin Martin, the Republican who headed the FCC at the time the auction rules were set.
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Oct 24, 2011 23:04
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The thing is though, I'm not sure if "replacing the operating system" falls under the standard of "any app." Verizon currently does allow you to run any app as they do not lock out the ability to side load. Is the OS an app? It's hard to say.
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Oct 24, 2011 23:35
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bull3964 posted:The thing is though, I'm not sure if "replacing the operating system" falls under the standard of "any app." No, the OS is not an app. Do we call Windows a program? Or Linux?
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Oct 25, 2011 00:02
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FCC-07-132A1.pdf posted:222. Scope of the requirement for open platforms for devices and applications. And, earlier: FCC-07-132A1.pdf posted:Accordingly, consistent with the broadband principles set out above, we will require only C Block licensees to allow customers, device manufacturers, third-party application developers, and others to use or develop the devices and applications of their choosing in C Block networks, so long as they meet all applicable regulatory requirements and comply with reasonable conditions related to management of the wireless network (i.e., do not cause harm to the network). So locking bootloaders on 4G devices is not allowed but, of course, Verizon is ignoring the requirements. And beyond the scope of the ruling, the idea that you can sell a computer which is permanently locked to a specific operating system the company provides is bizarre and I can't believe it's gone on as long as it has.
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Oct 25, 2011 01:43
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If anyone work works at Verizon or has done this before let me know: I currently have an individual plan and am eligible for an upgrade. My Dad has a family plan that I want to be on because it will be cheaper. I want to keep my phone number. So I get the upgrade with the 2 year contract, then call Verizon to transfer the plan? Is that the best way to do it?
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Oct 25, 2011 01:43
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I don't work for them, but that's how we did it when we moved a family member onto our plan, and the retail guy made sure we did it that way -- that is, get your upgrade first, then switch the line to another plan.
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Oct 25, 2011 02:12
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PorkFat posted:Can any Verizon employee confirm what I read in other forums: If you have a lovely connection (we're talking one or two bars, constant dropped calls), Verizon will work with you and discount the cost of their network extender? Someone on another forum said they got the new $250 3G extender for $50. Not that I'm expecting such a discount but any amount off an item that's quickly becoming a necessity would be great. If you really play hardball with them and threaten to cancel your service you can get it for free, I got one for my parents this way. Just mention that you've been paying for a service that you don't really get (service in your home) and that you've been a loyal customer for X years but you'll go somewhere else if they don't hook you up with a free network extender. If they say 'we don't do that', let them know that you've done your research and know that they have done it before. Don't accept a discount, either. Keep threatening to cancel your account.
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Oct 25, 2011 05:19
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"vote_no" posted:
Iphones do this, so I doubt the concept is going away (unfortunately).
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Oct 25, 2011 06:10
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helium muppet posted:If anyone work works at Verizon or has done this before let me know: No, you will lose the warranty on your new phone. You transfer to the family plan, then upgrade.
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Oct 25, 2011 13:14
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Avian Pneumonia posted:If you really play hardball with them and threaten to cancel your service you can get it for free, I got one for my parents this way. Just mention that you've been paying for a service that you don't really get (service in your home) and that you've been a loyal customer for X years but you'll go somewhere else if they don't hook you up with a free network extender. If they say 'we don't do that', let them know that you've done your research and know that they have done it before. Don't accept a discount, either. Keep threatening to cancel your account. I got a Network extender for my dad it was really easy. I called up and asked for retentions. Fully intent on leaving if it came to it. You really have to be willing to follow through. It helped that dad was out of contract. When I got them on the line I said, Me: "Well I don't actually want to cancel but I don't get service in my house and I know AT&T works and they offered me the same deal I have with you guys to go with them. I'm actually plenty happy with the Verizon service outside my home but I'm going to start working from home and having working cell service is a requirement." Verizon: "We have a device we can sell you that gives you service in your home." Me: "Oh, well, I'm not really open to paying for something. AT&T isn't going to make me pay additional money to use my phones at home and to be completely honest I'm not very good with gadgets so I'm nervous I couldn't even use it but I appreciate the offer." Verizon: "Hold on sir, there might be something we can do to get you that device. If you'll just hold a few minutes I can find out more information for you." Got device for free, two new phones for free and an additional $50 credit on the next bill just because. I find it's best to pretend to be naive but really friendly.
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Oct 25, 2011 21:14
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Is there a "trick" to getting a competent sales person at a Verizon store? Like "can I talk to someone who knows about Android?" I went in today because my Bionic stopped connecting to 3g -- 4g and wifi worked fine just not 3g. I went in and the rep did all the things I has tried (cycling airplane mode, battery pull, etc) then said we needed to factory reset the phone. I was wary of this and suggested swapping the SIM card as I had read that was a problem with the Bionic. The rep looked confused and asked a very stressed looking woman (who was helping 3 people at once) if that would work and was told it was something that has worked in other cases. Long story short, the new SIM worked but I am glad that I had read that (here?) else I would have a wiped phone and probably the same problem.
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Oct 25, 2011 21:22
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Nostalgia4Infinity posted:Is there a "trick" to getting a competent sales person at a Verizon store? Like "can I talk to someone who knows about Android?" I went in today because my Bionic stopped connecting to 3g -- 4g and wifi worked fine just not 3g. I went in and the rep did all the things I has tried (cycling airplane mode, battery pull, etc) then said we needed to factory reset the phone. I was wary of this and suggested swapping the SIM card as I had read that was a problem with the Bionic. The rep looked confused and asked a very stressed looking woman (who was helping 3 people at once) if that would work and was told it was something that has worked in other cases. Finding a competent person at any retail store is luck of the draw.
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Oct 25, 2011 21:23
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Nostalgia4Infinity posted:Is there a "trick" to getting a competent sales person at a Verizon store? Like "can I talk to someone who knows about Android?" I went in today because my Bionic stopped connecting to 3g -- 4g and wifi worked fine just not 3g. I went in and the rep did all the things I has tried (cycling airplane mode, battery pull, etc) then said we needed to factory reset the phone. I was wary of this and suggested swapping the SIM card as I had read that was a problem with the Bionic. The rep looked confused and asked a very stressed looking woman (who was helping 3 people at once) if that would work and was told it was something that has worked in other cases. The best way is to always research your problem first, and then go in to the store and tell them what you want done and have them do the legwork. If you let them, they will turn your phone off, pull the battery out, put it back in, turn the phone on, and stare at the 'About Phone' screen for an inordinate amount of time and then repeat 30 times before they ask someone else.
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Oct 25, 2011 23:53
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So I am having some weird battery issues with my stock Bionic. Today after 7 hours I was at 10% battery. I had not been on my phone for more then 20 min all day. The Battery breakdown said: Cell Standby 45% Phone Idle 42% Display 5% Calls 4% Facebook 2% Android System 2%. My running processes were: Settings, Facebook, Airmail, Battery Widget, Google +, Data Manager Service, Weather, Fancy Widget, Backup Assistant, Maps, Google services, Bluetooth dn (?), IM, Sync Service, Preset, and Swiftkeyboard. Any ideas on what is going on here? Seems a bit extreme?
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Oct 26, 2011 21:39
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Did you try restarting the phone? I had a weird issue the other day where the battery meter was stuck at 20% and wouldn't budge even when charging. I restarted the phone and it said fully charged afterwards.
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Oct 26, 2011 21:41
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If it actually IS that low, how's the signal where you were? Having a very weak signal will drain a battery fast as well.
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Oct 26, 2011 22:01
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Did not start a restart, so that could have been it. It said I had no time without a signal, so I don't think that was it. Boo.
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Oct 27, 2011 00:50
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http://smartphones.verizonwireless.com/nexus/ Going to freak out now... (Yeah its just an info signup page but its even more official  )
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Oct 27, 2011 03:16
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I am buying a Blackberry Tour off Craigslist tomorrow to replace my lost Palm Pixi. To activate this new phone I simply go online, go to the 'Activate or Switch Device', and enter the ESN? Nothing else? At the moment that strikes me as way too simple. For what it's worth the seller provided me with the ESN and it was approved per checkesnfree.com.
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Oct 27, 2011 08:02
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Abel Wingnut posted:I am buying a Blackberry Tour off Craigslist tomorrow to replace my lost Palm Pixi. To activate this new phone I simply go online, go to the 'Activate or Switch Device', and enter the ESN? Nothing else? or you can *228 option 1 and enter your phone number then the account security code/last four of SSN#.
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Oct 27, 2011 08:10
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Abel Wingnut posted:For what it's worth the seller provided me with the ESN and it was approved per checkesnfree.com. Call Verizon to check the ESN. It doesn't cost you anything and they're far more trustworthy than a random website. Although a Palm Pixi should only cost $20 so it's not to big a loss.
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Oct 27, 2011 13:11
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How are people selling the HTC Trophy brand new for so low on ebay? I've seen several go for $200 and I got mine for $250. One of the sellers mentioned getting one as a door prize but having AT&T so he's selling it. Are people selling the free ones when signing up for a new account and buying their own phone outright? So far it's a pretty drat cool phone. I thought I was fine with the Pre+ but wow is the soft keyboard on this way better than the lovely hardware one on the Pre. It's even smoother than my overclocked and patched/hacked Pre. I just don't like that I have to go into all these settings to modify gps, push/download schedule. Half of the programs want location. And WP7 really needs a dominoes game. Bad. ForkPat fucked around with this message at 16:26 on Oct 27, 2011 |
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Oct 27, 2011 16:04
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Whenever I go into my local Verizon store I ask one of the guys there if they've sold any Trophys recently, and the answer is always no  They actively convinced my mom to get android instead of the Trophy.
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Oct 27, 2011 16:38
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Droid 4 should be everything anyone wants for a keyboard phone coming up. http://www.droid-life.com/2011/10/27/exclusive-first-pictures-of-the-droid4-by-motorola/ Think 4" screen Razr with a keyboard. That's pretty much the device.
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Oct 27, 2011 16:58
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Watch it come out in May with 2.3.5. edit: a Droid slider coming out in a month that isn't in the summer? 
moon demon fucked around with this message at 17:03 on Oct 27, 2011 |
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Oct 27, 2011 17:01
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chupacabraTERROR posted:Watch it come out in May with 2.3.5. It looks waaaay too close to being done to sit on for the next 6 months. Not to mention I would expect them to ride the Razr marketing into a Razr with keyboard.
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Oct 27, 2011 17:11
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bull3964 posted:Droid 4 should be everything anyone wants for a keyboard phone coming up.  Finally, a phone I'd legit drop my upgrade for!
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Oct 27, 2011 18:10
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