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Hey manager, please stop pretending you don't see my "can't work on x day" notes. I submit them well in advance, and I even make a supervisor witness me submitting it. I know you think I'll just roll over and not say anything about it, but that never happens. Customers! Stop working as a team to be the stupidest idiots you can ever possibly be! I cannot believe we can get sued because one of you spilled water in a place we can't see, twenty of you walked by it without saying anything to us, and another of you walked through it when an employee finally did notice for himself and was trying to keep people from walking through it while we waited for a mop! Then as soon as this guy (who just said 'eh' and walked out of the store after that) slips the rest of the store turns into a screaming group of poo poo flinging monkeys demanding to see a manager and how could we be so ignorant and such. Are all of you hoping to get in on that sweet lawsuit action?
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May 23, 2012 21:07
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For those of you who don't read the front page: http://www.somethingawful.com/d/news/dear-target-employee.php . So which one of you guys here wrote that article? I may be projecting, but it screams bitter Target veteran all over it.
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May 24, 2012 10:59
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Cobalt Chloride posted:Hey manager, please stop pretending you don't see my "can't work on x day" notes. I submit them well in advance, and I even make a supervisor witness me submitting it. I know you think I'll just roll over and not say anything about it, but that never happens. One of my coworkers actually bought, and brought in, a metal lockbox to use as our new thing to put scheduling requests into (previously it was just an envelope) since she was utterly convinced other people were for some reason stealing her requests  Normally I'd be like "wow it's lovely that people drove her to that", but she's the closest thing to a drama queen my department has, so with her general personality it's more likely that she forgets to submit requests and blames others.
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May 24, 2012 16:13
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Since starting just about 6 months ago, it's literally obliterated my mental health. It's apparently gotten visibly terrible to the point where my roommate has urged me to quit and offered to pick up the slack while I finish my GED testing. However, I'd rather not subject him to pulling my weight (even harder than he already is), and I don't feel like some child who's given up. Does anyone have tips to make cashiering any more tolerable?
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May 24, 2012 18:33
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Dalton posted:Since starting just about 6 months ago, it's literally obliterated my mental health. It's apparently gotten visibly terrible to the point where my roommate has urged me to quit and offered to pick up the slack while I finish my GED testing. However, I'd rather not subject him to pulling my weight (even harder than he already is), and I don't feel like some child who's given up. Does anyone have tips to make cashiering any more tolerable? Jack, Jim, or Jóse. I guess you can try to be friendly and hope your customers return the favor. Or you have assholes like my store. Yes teen mom beat the poo poo out of your 3 year old daughter like she was a grown woman and then cry that your being discriminated against.
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May 24, 2012 19:22
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Natalya Fartz posted:Jack, Jim, or Jóse. I guess you can try to be friendly and hope your customers return the favor. Or you have assholes like my store. Yes teen mom beat the poo poo out of your 3 year old daughter like she was a grown woman and then cry that your being discriminated against. I'm already much more friendly and conversational that I have any reason to be. The problem isn't with the people; it's with the job itself. I just can't stand doing the same exact thing all day, with nothing to break up the same three questions and the swipe-and-bag motion. Recently I've realized that I've just ended up recycling the same conversations with every customer, as well. I'm usually secretly hoping someone gets mad for whatever reason, just to keep it interesting.
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May 24, 2012 19:30
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Natalya Fartz posted:Jack, Jim, or Jóse. I guess you can try to be friendly and hope your customers return the favor. Or you have assholes like my store. Yes teen mom beat the poo poo out of your 3 year old daughter like she was a grown woman and then cry that your being discriminated against. You can never escape the assholes. The assholes are eternal. I want a desk job so badly. 
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May 24, 2012 19:33
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Dalton posted:Since starting just about 6 months ago, it's literally obliterated my mental health. It's apparently gotten visibly terrible to the point where my roommate has urged me to quit and offered to pick up the slack while I finish my GED testing. However, I'd rather not subject him to pulling my weight (even harder than he already is), and I don't feel like some child who's given up. Does anyone have tips to make cashiering any more tolerable? Do you have other bored people standing near you? I used to play Battleship using the cash register buttons with the person next to me when I cashiered.
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May 24, 2012 20:45
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Dalton posted:I'm already much more friendly and conversational that I have any reason to be. The problem isn't with the people; it's with the job itself. I just can't stand doing the same exact thing all day, with nothing to break up the same three questions and the swipe-and-bag motion. Recently I've realized that I've just ended up recycling the same conversations with every customer, as well. I'm usually secretly hoping someone gets mad for whatever reason, just to keep it interesting. Have you tried asking if you can transfer to a different position? I loving loathe cashiering for the same reasons, and my first order of business in both the retail jobs I've had was getting the hell off the register any way I could. Volunteer for anything that needs doing on the sales floor and then bust your rear end doing it. If you can make them see that you can get more poo poo done off the register, and quickly, it helps.
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May 24, 2012 22:42
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McPantserton posted:Do you have other bored people standing near you? I used to play Battleship using the cash register buttons with the person next to me when I cashiered.
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May 25, 2012 02:14
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Ever stood in the middle of a field full of cows? The first thing they do is scramble away to a safe distance and stare at you to make sure you're not about to eat them, then they slowly, slowly sidle up until you're totally hemmed in and they all lick you and sniff you and almost step on you and it's kind of freaky but you must hold very very still because if you make a sudden move they STAMPEDE away in all directions, mooing bloody murder and kicking cow pies on you. I swear to God, that is also how my customers behave. It's uncanny. I'll be alone at the CS desk, and there are customers skulking all over the place but despite my cheerful, general offers of help, they don't say anything or even acknowledge that I'm there beyond occasional, furtive eye contact. There I will be, bored to tears because my work has all the fun sites blocked on our terminals, and then the phone will ring. WOW! THE PHONE RANG! LOOK! IT'S HELPING SOMEONE! ON THE PHONE! And all those customers are all of a sudden leaning over the desk, a throng of them, staring at me. NOW they decide they want help. And of course it's a really involved call, so they loving multiply, leaning, leaning, glaring, making exasperated little noises. And stomp away in a collective huff 2 seconds before I wrap up the call. IF YOU NEED HELP ASK FOR loving HELP YOU DO NOT NEED PERMISSION COW-PEOPLE.
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May 25, 2012 02:59
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How is it the people I try to be a smart rear end to never say anything while the people I try and be polite to report me for being rude. So far the passed 7 days. 1. I told the new am "your the am! You should know where the lids are!" apparently this was so amazingly rude that a costumer that overheard had to report it to the owner personally. Now this person apparently use to cut the owners hair when they were kids. She was so upset over my horrible inhumane actions that she could not sleep that night. 2. A ex marine got so up set that I jokingly told him that he buys to many smokes. (three packs a day) so up set he refused to come in for almost 4 days and of course reported me. I saw him today and was told that he use to be a manager and if he saw one of his people do that they would be sent home for three days. 3. Another regular that I always talk to on a first name basis joke around etc. reported and still no idea what the hell I said to him that upset him. What the hell is with these people they act like I slapped their kid and rapped their dead Jewish mother in a white power rally.
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May 25, 2012 03:29
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You were not trying to be polite in example # 1 and without any context it sounds like a rude thing to say, and in example # 2 you should mind your own business, I'm not surprised a person got pissed at you for telling him that.
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May 25, 2012 03:50
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I got yelled at by an old lady tonight because she didn't understand one of our sale signs. We had a sale that ended yesterday-- 20% off of some stupid shirts without your store card, but 25% off WITH the card. It even had a helpful little guide on there to loving SHOW you what the price was with or without the card. Another sale that started today had the same deal-- 20% without the card, 25% with it. Well, she INSISTED that it was an EXTRA 25% off AFTER the 20%. No, it wasn't-- same deal as yesterday. I told that to her, the apparel person told that to her, and we even brought the sign over and loving SHOWED it to her 600-year-old shriveled rear end. Her response? "Well, that's very misleading!" Ah, one of the common customer phrases whenever they're wrong. Claim misleading and/or false advertising because you're too loving stupid to understand clearly marked store signs.
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May 25, 2012 03:57
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SCUBADOOBADOO posted:You were not trying to be polite in example # 1 and without any context it sounds like a rude thing to say, and in example # 2 you should mind your own business, I'm not surprised a person got pissed at you for telling him that. Yeah I kind of agree the customer was right in #2, but in #1 I don't think it's really a customer's business if employees are being rude to each other (within reason).
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May 25, 2012 04:04
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I've worked for the same game store company for five years. I still remember the moment I realized I didn't want to loving try anymore at the job, two years ago. We got orders from our district manager to field destroy a bunch of old video game magazines. At the time I was doing a project with the local battered women's shelter for my other job. Unfortunately there were many kids there. Looking through the old magazines, which we sell MAYBE one of every month, I say to my DM (as he was in town) "Mind if I just donate these to the battered women's shelter? There's lots of kids there and they'd probably love looking at them, even if they're a little old. They're always looking for donations of toys or books for the kids." He loving laughs at me. Then he tells me how no, throw them away because if we give them away like that, they'll just start to expect it. loving seriously?! He thinks the kids in the god drat shelter are going to start expecting poo poo? Heaven forbid the kids who are in an emergency shelter because their fathers are insane, abusive alcoholics get a free magazine. These are kids who have been through more at 10 years old than I ever hope to go through in my life. But no, put it in the garbage where it belongs. I've never been so intensely mad in my life. My manager is a great guy but I hate head office so much, I can't be bothered to try to sell warranties or anything because the whole company can sink and I couldn't care less at this point. I realize every big company field destroys items but the way he laughed at that suggestion really left me angry even still. 54 40 or fuck fucked around with this message at 05:30 on May 25, 2012 |
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May 25, 2012 05:24
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spixxor posted:Have you tried asking if you can transfer to a different position? I loving loathe cashiering for the same reasons, and my first order of business in both the retail jobs I've had was getting the hell off the register any way I could. Volunteer for anything that needs doing on the sales floor and then bust your rear end doing it. If you can make them see that you can get more poo poo done off the register, and quickly, it helps. Funny you should mention that! I was originally hired as a seasonal team member to help with the holiday rush. Specifically, I was supposed to be a cashier for Black Friday, and then sales floor from then on out. Because, you know, that was the position I applied for and all. Over the past six months I've been repeatedly asking for cross-training—to several different people, mind you—and they've been promising it forever, with no actual delivery. Funny enough, they asked me to fill in for electronics the other day (the position they knew I wanted the most!), and despite doing "a fantastic job"—and the fact that someone had quit over there recently, leaving some hours available—they haven't put me over there since, despite numerous requests.
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May 25, 2012 05:50
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Toriori posted:I've worked for the same game store company for five years. I still remember the moment I realized I didn't want to loving try anymore at the job, two years ago. Sadly this is every where. Hastings I saw a ton of magazines, old movies and even books since this was a book store destroyed no chance of donation. Wal mart the company that's suppose to not only be family friendly but also going green? At my little store alone I saw hundreds to thousands of dollars I'd food merch destroyed then trashed. Thousands of dollars of out of season products just broken and trashed not even recycled just thrown away. It honestly made me sick I can not even begin to imagine much less want to know what happens at a super center or a food mart. Also clothing hundreds of pounds of clothing just torn and thrown away also some times bleach poured over them.
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May 25, 2012 06:50
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So it turns out that, when I could in travel expenses and the time my rear end spends in a bus, my decent union wage of 7,89€/hour actually comes down to 5,617€/hour. Which is less that I made at loving Burger King. Not to mention the whole "Home at midnight, up at 7am, go to work at 12:30" thing I have going. 
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May 25, 2012 07:49
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Darth Freddy posted:How is it the people I try to be a smart rear end to never say anything while the people I try and be polite to report me for being rude. So far the passed 7 days. You were definitely being rude in 1 and 2, so I'm going to assume you were rude in 3 as well.
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May 25, 2012 13:39
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Darth Freddy posted:Sadly this is every where. Hastings I saw a ton of magazines, old movies and even books since this was a book store destroyed no chance of donation. Wal mart the company that's suppose to not only be family friendly but also going green? At my little store alone I saw hundreds to thousands of dollars I'd food merch destroyed then trashed. Thousands of dollars of out of season products just broken and trashed not even recycled just thrown away. It honestly made me sick I can not even begin to imagine much less want to know what happens at a super center or a food mart. Also clothing hundreds of pounds of clothing just torn and thrown away also some times bleach poured over them. Yeah, but you know you can't donate because then the rotten, filthy poor people will just expect it.
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May 25, 2012 13:59
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Wow. It's amazing how much...easier it is to work when the air is cleared. I've been bitching a lot about one of the assistant managers at DT in this thread lately. On Sunday, I talked to the full-time AM about it (chain of command and all). On Wednesday, the store was pretty much dead and we had myself and another cashier working, so the store manager told me to start stocking paper. Couple of U-boats later, I go in the back and there's a helium delivery and the SM is back there with the AM I've been bitching about. And he initiated conversation between the two of us and while I felt like a piece of poo poo for actually telling her to her face, I told her that she has a real problem with motivation. Two other cashiers and two of the stockers have a problem with her as well, and it's because she's...terse when asking us to do stuff. The SM and full-time AM ASK us to do things, and it works. The AM in question TELLS us, and it doesn't motivate us to do things. Yesterday, though, she was entirely off my rear end, and I actually didn't mind going in, instead of the entire bike ride there being "gently caress this, I don't want to work today, S is going to be there." We talked a little more and found out she's having some problems at home, which is why she's been such a bitch lately. Seems so much easier to go to work now.  Also, the SM told me yesterday that if I just eliminate standing around doing nothing (I don't know how it works at places like Publix or Walmart, but if a cashier doesn't have a customer at DT, they're supposed to be doing something: blowing up balloons, stocking candy, recovering the front, cleaning, something to not be standing around doing gently caress-all), he has no doubt I'm ready for part-time management. And talking to S about it yesterday, she agrees with him, and she implied that the reason she's constantly on my rear end is because she knows what I'm capable of and doesn't think I'm living up to it.
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May 25, 2012 14:33
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Retail Slave posted:I got yelled at by an old lady tonight because she didn't understand one of our sale signs. I had a customer do this same thing to me when he swore up and down that a coupon that is always for wine said vodka on it. And it didn't. I should have asked him WHERE it said vodka. Then he definitely couldnt claim it was "misleading".
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May 25, 2012 15:45
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Toriori posted:"Mind if I just donate these to the battered women's shelter? There's lots of kids there and they'd probably love looking at them, even if they're a little old. They're always looking for donations of toys or books for the kids." Darth Freddy posted:At my little store alone I saw hundreds to thousands of dollars I'd food merch destroyed then trashed. Thousands of dollars of out of season products just broken and trashed not even recycled just thrown away. I realize you guys 'value' your rewarding retail jobs, but have you considered doing things like just setting them in the dumpster intact and packaged and then just dropping them off at the charity of your choice? Maybe making an arrangement with the shelter's manager to keep it underground. Or just finding your favorite bunch of bums and vagrants and telling them that every X days, you throw out a bunch of food and they should come by at night. Obviously, try to hide your identity as much as possible. Still, listening to your descriptions sound like some morally reprehensible bullshit going on. Pretty much why I don't shop at Wal-Mart or Sam's Club anymore. I don't understand why these managers would not appreciate the PR of donating old or expired goods to shelters and the like. It's a win-win situation: disposed of product, a tax writeoff, and good PR.
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May 25, 2012 19:23
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Rick_Hunter posted:I realize you guys 'value' your rewarding retail jobs, but have you considered doing things like just setting them in the dumpster intact and packaged and then just dropping them off at the charity of your choice? Maybe making an arrangement with the shelter's manager to keep it underground. Or just finding your favorite bunch of bums and vagrants and telling them that every X days, you throw out a bunch of food and they should come by at night. Obviously, try to hide your identity as much as possible. This is basically what we do with product markdowns that are for stupid poo poo like a package being open and therefore unsellable. We put them out by the dumpster, and sometimes give ourselves first pick. We had to pull and destroy our whole stock of alcohol cleaning wipes a few days ago and we divided them up amongst ourselves, where they'd usually go to waste.
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May 25, 2012 19:46
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Rick_Hunter posted:I realize you guys 'value' your rewarding retail jobs, but have you considered doing things like just setting them in the dumpster intact and packaged and then just dropping them off at the charity of your choice? Maybe making an arrangement with the shelter's manager to keep it underground. Or just finding your favorite bunch of bums and vagrants and telling them that every X days, you throw out a bunch of food and they should come by at night. Obviously, try to hide your identity as much as possible. Thing is its not "us" it's the lifers or management that does this. When it is us we are watched like a hawk as in this stuff has to be done right under a camera and everything documented. As for why I have no idea I'm with you on the good pr thing. But you know wal mart they gota have their credits and don't want people stealing.
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May 25, 2012 20:56
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Rick_Hunter posted:I realize you guys 'value' your rewarding retail jobs, but have you considered doing things like just setting them in the dumpster intact and packaged and then just dropping them off at the charity of your choice? Maybe making an arrangement with the shelter's manager to keep it underground. Or just finding your favorite bunch of bums and vagrants and telling them that every X days, you throw out a bunch of food and they should come by at night. Obviously, try to hide your identity as much as possible. You don't realize that retail workers are considered by management and corporate to be the biggest thieves of all, moreso than any customer. It may not be the case, but that's how management thinks: Everyone who works for us is a potential crook and must be watched AT ALL TIMES!!! Ever notice that there is a camera pointed directly at every register in a store? That's not to watch the customers-- it's to watch the employee running the register at that time.
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May 25, 2012 21:04
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Rick_Hunter posted:I don't understand why these managers would not appreciate the PR of donating old or expired goods to shelters and the like. It's a win-win situation: disposed of product, a tax writeoff, and good PR. The concern might not be completely unjustified. I remember in an earlier version of this thread that there were some upset charity workers who did not receive their weekly food overages and how dare the store not provide them with free food this week !!!
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May 25, 2012 22:03
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Clearly nobody should give anything at all to charities because then they might expect you to do it again.
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May 25, 2012 22:10
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Cross_ posted:The concern might not be completely unjustified. I remember in an earlier version of this thread that there were some upset charity workers who did not receive their weekly food overages and how dare the store not provide them with free food this week !!! I hate to say it but that is the number one reason. We throw away a ton of food and pretty much can't donate it due to the organizations wanting guarantees about how much they get a what time they can pick it up. It is understandable but frustrating. I have to hear it fifty times a night about what a shame it is and how evil I am for throwing all those donuts and bagels away. Of course those same people also demand I give it to them. Ugh.
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May 25, 2012 22:26
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Retail Slave posted:You don't realize that retail workers are considered by management and corporate to be the biggest thieves of all, moreso than any customer. It may not be the case, but that's how management thinks: Everyone who works for us is a potential crook and must be watched AT ALL TIMES!!! We don't have cameras at my store, unfortunately. And oddly, enough, according to S, L thinks I steal. (L being the full-time AM). Think I'm stealing, ya bitch? Take it up with the SM and do bag checks on all associates when they're leaving. A) poo poo's a dollar. B) I don't bite the hand that feeds me.
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May 25, 2012 22:54
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Not to mention that non-perishable items could potentially be returned fraudulently for money/credit. When I have to throw something away, it either goes into the store's compactor and crushed into a 40yd2 lump or has to be destroyed beyond function. Yeah, it sucks, but the rigmarole involved in charity donations, as well as the extreme potential for internal and external abuse, makes it something best left not dealt with.
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May 25, 2012 22:56
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D34THROW posted:bag checks Ah, I remember bag checks. My old store had a serious shrink problem, so all employees had to be bag checked upon entering and leaving. I always hated it because it made me feel like a criminal and I really don't like other people going through my things. My manager made sure to open every zipper on my bag and dig around inside. I'm expecting it at my new job too.
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May 25, 2012 23:17
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Darth Freddy posted:Wal mart the company that's suppose to not only be family friendly but also going green? At my little store alone I saw hundreds to thousands of dollars I'd food merch destroyed then trashed. Thousands of dollars of out of season products just broken and trashed not even recycled just thrown away. It honestly made me sick I can not even begin to imagine much less want to know what happens at a super center or a food mart. Also clothing hundreds of pounds of clothing just torn and thrown away also some times bleach poured over them. I'm an hourly supervisor at a supercenter and we donate out thousands of dollars of food every week to three different local food charities. Your grocery claims crew is lazy and/or incompetent. Edit: To expand on this, Wal-Mart's current food donation program grants a store full credit for any eligible donated items. Eligible items are products that are going to expire within 3 days, but haven't yet expired. We also donate out any large overstocks of food that we know we aren't going to be able to sell through, particularly things like excess hams from holidays, or major backstocks of frozen items that we'll never be able to move. By full credit, I mean the store treats it as a sold item and receives money from corporate rather than from a customer. This is good for employee bonuses and good for management's number games. There are also the obvious moral benefits from helping the needy. Oh, and the backroom stinks less when we aren't throwing gallons and gallons of milk and hams into a big metal bin to sit in intense heat for hours or days. Basically, there are a wide variety of reasons to follow the donation program and just about zero good reasons to not do it. litany of gulps fucked around with this message at 23:52 on May 25, 2012 |
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May 25, 2012 23:31
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Nessa posted:Ah, I remember bag checks. My old store had a serious shrink problem, so all employees had to be bag checked upon entering and leaving. I always hated it because it made me feel like a criminal and I really don't like other people going through my things. My manager made sure to open every zipper on my bag and dig around inside. Goddamn. My store has a company-wide policy that everyone gets bag checked by an MOD before leaving, and the MODs have to get checked by the next-up at closing. Whomever is checking your bag can ask you to move things or take things out, but they cannot ask you to open objects or pouches.
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May 25, 2012 23:31
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Man, I know that bag checks and poo poo suck when you aren't doing anything, but we have a new employee in my department who literally everybody hates, and I'd put up with some searches to get rid of her. She's terrible at her job, moody, wanders off to ??? outside of break times, eats right over her work (she's a cake decorator), pretty much through her whole shift, and never cleans up after herself. Since she's started working, various things have started going missing - knives, spatulas, box cutters, people's personal belongings left unattended...and one of my coworkers found out that she was fired from her last two jobs for stealing poo poo. So, we have this employee even the manager dislikes (I'm not exaggerating when I say literally nobody likes her), we have pretty strong (albeit circumstantial) evidence that she's stealing, which is a totally good reason to let her go (along with lying on her application I suppose - she claimed to have left her previous jobs by her own choice), but we don't because who the gently caress knows, maybe they're waiting for more proof or something 
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May 26, 2012 00:04
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Pornographic Memory posted:Clearly nobody should give anything at all to charities because then they might expect you to do it again. I have ceased helping everybody at work because on the nights where I am actually incredibly busy and have zero time to help, what do I get? Nasty comments, sarcasm and general assholery. So gently caress everybody, it's not worth it. It's the same for pretty much everything. You help and help, and when you legit can't, you just get poo poo on. It's just not worth the headaches.
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May 26, 2012 00:27
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Nessa posted:I'm expecting it at my new job too.
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May 26, 2012 00:45
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In terms of bag checks, at my store, it's a quick "Open your bag, flash the insides, and you're off." Half the time, they're done at 20 paces while I'm walking out the door. They can't touch anything except the outside, either.
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May 26, 2012 00:52
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| # ? May 19, 2024 09:43 |
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The General posted:I have ceased helping everybody at work because on the nights where I am actually incredibly busy and have zero time to help, what do I get? Nasty comments, sarcasm and general assholery. So gently caress everybody, it's not worth it. I get bugged to do stupid poo poo all the time at work but the minute I ask for something small I get my head ripped the gently caress off and management involved.
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May 26, 2012 01:23
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