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Would you goons please stop enabling Benny's self sabotage by telling him he's either going to kick rear end on the first day at his first retail job ever or "sales just isn't for you"?
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Apr 29, 2013 15:09
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Shark Attack! posted:* Approach the customer from the front (don't sneak up behind them) A lot of this advice is wrong. You don't break the ice by complimenting someone's clothes. You let the person know that you're available if needed but otherwise stay in the background, and if you see them picking clothes off the shelves you offer to start a fitting room (deters shoplifting too). Be honest in your critiques -- if something doesn't look good, don't say it does. Don't leave the store. Buckle is a store that sells cheap clothes to teens. You job isn't to upsell the clothing, it's to hang around and help where needed. You don't need to convince people to buy things, most people who come in with the intent to buy will buy, while people who are just browsing are just going to browse.
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Apr 29, 2013 17:19
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Seven Hundred Bee posted:A lot of this advice is wrong. Actually, some of their clothing can be a bit pricey. And even though you shouldn't chase the customer out of the store by hounding them to buy something, you are a salesperson. Every time I've gone in there, the person working there has been aggressive with the sale. Also, this person is correct. NEVER LEAVE THE STORE.
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Apr 29, 2013 20:00
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Seven Hundred Bee posted:A lot of this advice is wrong. Spoken by the guy at the bottom of the sales chart
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Apr 29, 2013 20:06
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Shark Attack! posted:Spoken by the guy at the bottom of the sales chart I've worked in high end retail and low end retail, and at no point is 'hounding the customer into buying clothes' ever good advice. It's a mall store, it's not the set of Glengarry Glen Ross. Be available, be friendly, and be honest. Don't push clothing on people, and don't give empty fake compliments (it's really easy to tell when someone is saying 'nice shoes' as a segue to push something you don't want to buy on you.)
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Apr 29, 2013 20:53
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Seven Hundred Bee posted:I've worked in high end retail and low end retail, and at no point is 'hounding the customer into buying clothes' ever good advice. It's a mall store, it's not the set of Glengarry Glen Ross. Be available, be friendly, and be honest. Don't push clothing on people, and don't give empty fake compliments (it's really easy to tell when someone is saying 'nice shoes' as a segue to push something you don't want to buy on you.) Yeah, pretty much this. If they hire you, they will train you on the techniques that they expect you to use when you work with customers. I've browsed around in a Buckle store before, and it's not a used car lot. They do the standard "Hi, can I help you find anything" greeting, and then they keep an eye on you while you shop and offer to open a change room if you start picking up items. They answer questions about the merchandise if you have any, they check for different sizes if you request them, etc. This should not be a radically different experience than working at a Hollister or an American Eagle would be.
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Apr 29, 2013 21:00
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Seven Hundred Bee posted:it's not the set of Glengarry Glen Ross Speaking of which, maybe the OP should get pumped up by watching this great motivational speech.
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Apr 29, 2013 21:08
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A lot of the advice for retail carries over into job fairs and interviews too. It's all about social interaction and gauging other people's reactions, which Benny unfortunately, doesn't seem to be too good at. There's still hope though, I've seen incredibly awkward people turn into monsters on the sales floor. It's all about finding the approach that works for you, Benny and I don't think you've found it yet. Here's some advice that should work anywhere: Never say "yes" or "no" to a question, and never ask a question that could end in either of those two answers (in a sales environment like an interview, not a loving kitchen, I shouldn't have to say this but goddamn) The goal is always to get the other person interested in what you are selling. If you can't segue from a question about job responsibilities or waist sizes into something else (that the other person is interested in), you hosed up. A straight yes or no kills the conversation right there. Edit: I'm honestly not sure if the OP is desperate enough to really make a change yet. Something dramatic like his mom burning all his comics might do the trick. Fruits of the sea fucked around with this message at 21:42 on Apr 29, 2013 |
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Apr 29, 2013 21:25
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Shark Attack! posted:Spoken by the guy at the bottom of the sales chart Making one high-pressure sale is not worth a customer that goes to a different store next time. It it exactly that mentality that drives companies as Bestbuy (I think that was them) into the cliffs. It looks great on paper for the short time.
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Apr 29, 2013 22:02
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I just had my interview at Buckles today. I did good today. I expect to hear from them by Wednesday. Even better, I have a phone interview with target tomorrow and an interview for a customer service position at a realtor on Wednesday! I am on a roll!
Benny the Snake fucked around with this message at 23:58 on Apr 29, 2013 |
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Apr 29, 2013 23:55
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Good for you. Push hard for the real estate position - as long as it isn't commission based cold calls.
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Apr 30, 2013 00:04
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Seven Hundred Bee posted:Good for you. Push hard for the real estate position - as long as it isn't commission based cold calls.
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Apr 30, 2013 00:05
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Benny the Snake posted:drat, I should've asked that. A good question to ask in an interview is a 'day in the life' question, like, "can you please describe to me what my typical day would be like?" That should give you a decent idea of that person's vision for the position.
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Apr 30, 2013 00:27
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It ill become immediately apparent during the interview if that's what the position entails.
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Apr 30, 2013 00:30
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Benny the Snake posted:drat, I should've asked that. How did you not ask about what the job entails and what the daily expectations were? 
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Apr 30, 2013 02:13
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Morby posted:How did you not ask about what the job entails and what the daily expectations were? http://youtu.be/CyDvg4oRAbM?t=58s Pretty much that.
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Apr 30, 2013 02:37
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ThatCguy posted:http://youtu.be/CyDvg4oRAbM?t=58s I really think he takes after this more.
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Apr 30, 2013 04:43
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So good news. I got the job at Target. I'm going to be a cart attendant which means I'm going to be pushing carts, cleaning bathrooms, and handling the register every so often. I know I got it because they had me take a drug test. I'm cautiously optomistic: I won't be celebrating until I get hours after my first week. On another note: I found out what kind of office I'm scheduled for an interview on Wednesday. It's a collection agency.
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Apr 30, 2013 20:15
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Benny the Snake posted:So good news. I got the job at Target. I'm going to be a cart attendant which means I'm going to be pushing carts, cleaning bathrooms, and handling the register every so often. I know I got it because they had me take a drug test. I'm cautiously optomistic: I won't be celebrating until I get hours after my first week. Yikes. Go do the target job, it sounds more up your alley than making high pressure calls to people.
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Apr 30, 2013 20:22
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ClemenSalad posted:Yikes. Go do the target job, it sounds more up your alley than making high pressure calls to people.
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Apr 30, 2013 20:24
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Way to go, man. My experience is that once you've worked somewhere for a bit, it gets easier to get subsequent interviews.
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Apr 30, 2013 20:29
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Good work Benny. Get that job, save your money, and work your way out of your parents house. You can do it.
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Apr 30, 2013 20:35
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Benny the Snake posted:Obviously. Definitely still do the interview though! I'd consider taking it and showing up if you can get hours that don't conflict with target, may as well try things.
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Apr 30, 2013 20:41
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Benny the Snake posted:So good news. I got the job at Target. I'm going to be a cart attendant which means I'm going to be pushing carts, cleaning bathrooms, and handling the register every so often. I know I got it because they had me take a drug test. I'm cautiously optomistic: I won't be celebrating until I get hours after my first week. Good work Benny, what about the Buckles job, is that still up in the air?
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Apr 30, 2013 21:28
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Benny the Snake posted:I know I got it because they had me take a drug test. I'm cautiously optomistic: I won't be celebrating until I get hours after my first week. Not to be a stick in the mud, but I had more than one company back in the day that had you get a drug test as part of the application process, and not a "we'll hire you if you pass the drug test" thing. Don't slack off on the apps until you've got a paycheck in your hand.
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Apr 30, 2013 22:02
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Scapegoat posted:Good work Benny, what about the Buckles job, is that still up in the air? Ursine Asylum posted:Not to be a stick in the mud, but I had more than one company back in the day that had you get a drug test as part of the application process, and not a "we'll hire you if you pass the drug test" thing. Don't slack off on the apps until you've got a paycheck in your hand. Benny the Snake fucked around with this message at 22:15 on Apr 30, 2013 |
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Apr 30, 2013 22:09
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It seems like most of the people around here that are employed to push shopping carts have Down's Syndrome ... so I guess you're in good company! I think I might pay to change your avatar to Bubbles. https://www.youtube.com/watch?v=bD77ln7vZJU
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Apr 30, 2013 23:49
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Good job Benny, you navigated the abuse of the thread and found yourself a job. Now just don't run those carts into an ambulance or hearse or something.
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May 1, 2013 01:55
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Good work, Benny!
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May 1, 2013 02:03
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Why is everyone so happy? He's gotten this far before and hosed up.
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May 1, 2013 02:06
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Jizznastics posted:Why is everyone so happy? He's gotten this far before and hosed up. Positive thinking.
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May 1, 2013 02:31
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Jizznastics posted:Why is everyone so happy? He's gotten this far before and hosed up. 3rd times the charm and hes actually pushed carts before and presumably wasn't immediately fired.
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May 1, 2013 02:32
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Benny if this job works out just get the cheapest place you possibly can, make it month to month and then plan a move to a big city where relying on public transport won't be so limiting and there will be office jobs you can get with your degree. I believe strongly that you will be better at relatively slow-paced office or reception work in a city than you're going to be working under your capacity (let's be generous here) pushing carts at target.
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May 1, 2013 02:44
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Shark Attack! posted:It seems like most of the people around here that are employed to push shopping carts have Down's Syndrome ... so I guess you're in good company! I'm pretty sure you aren't allowed to make retarded people wander acres of sticky black asphalt when it's 110 in the shade.
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May 1, 2013 02:44
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Besides, whatever his character flaws, a lot of people would have given up in despair by now.Covered In Bees posted:I'm pretty sure you aren't allowed to make retarded people wander acres of sticky black asphalt when it's 110 in the shade. You say that like the U.S. has labor laws or something.
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May 1, 2013 02:46
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It's not 40 pages yet, 3 jobs, and all the help SA has, but man. I gotsa know how a guy can get a 4 year degree anywhere, and still find pushing a shopping cart into a coral is step up. Benny, youre moving forward but I think you need more help than you think, or I'm disappointed in your degree/college/uni. But STAY with the job, it seems it suits your ability for now. You will grow.
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May 1, 2013 02:48
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Benny the Snake posted:So good news. I got the job at Target. I'm going to be a cart attendant which means I'm going to be pushing carts, cleaning bathrooms, and handling the register every so often. I know I got it because they had me take a drug test. I'm cautiously optomistic: I won't be celebrating until I get hours after my first week. I was not expecting this. Go Benny and don't forget to check back in when you get fired on your first day.
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May 1, 2013 03:18
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Shark Attack! posted:It seems like most of the people around here that are employed to push shopping carts have Down's Syndrome ... so I guess you're in good company! Almost worth platinum to report this oval office.
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May 1, 2013 03:19
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english muffin posted:Almost worth platinum to report this oval office. I feel triggered by gendered insults. Reported.
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May 1, 2013 03:36
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Good for you, Benny. Good luck at your new job!
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May 1, 2013 04:19
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