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Martytoof posted:Do the new plans "happen" to cost $7 more?
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May 16, 2013 19:53
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Martytoof posted:Do the new plans "happen" to cost $7 more? Given that they never do anything that might harm their precious ARPU, I'm gonna wager yes 
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May 16, 2013 20:43
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$5 more, actually. They did the same thing when the system access fee was eliminated. In some cases it's still cheaper to pay for call display if your plan is good. But on the upside, Nova Scotia is now among the few provinces (including Newfoundland, Manitoba, and I think Ontario) where you no longer need to give 30 days notice to cancel your account. The wheel of competition continues to turn! (note: the wheel is square and pulled by a dead mule)
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May 17, 2013 00:56
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Mobilicity's debtholders have approved the sale: http://www.cbc.ca/news/business/story/2013/05/23/business-mobilicity-debtholder-approval.html Still needs regulatory approval but this was the first step (Industry Canada/Competition Bureau/Ontario Superior Court still to go).
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May 24, 2013 00:27
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So uh, I don't remember ever increasing my data limit from 500MB, but I fired up the Rogers account iPhone app today and it says I have 109mb out of a 2GB quota. Is Rogers in the business of just bumping up quotas these days or what? I will obviously call to confirm later when I feel like talking to a human being again, but I'm just curious if this could be a fault of the app or what?
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May 25, 2013 02:16
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Martytoof posted:So uh, I don't remember ever increasing my data limit from 500MB, but I fired up the Rogers account iPhone app today and it says I have 109mb out of a 2GB quota. Is Rogers in the business of just bumping up quotas these days or what? The only place the iPhone is listed on this page is under the 2GB plan, maybe your old plan no longer supported your device so they upgraded you. This has happened to a few of the people I switched to iPhones at work on Telus, except they went from (iirc) 500mb plans to 6gb plans and cost us a bunch of money. Here's hoping your upgrade is free since it's mandatory.
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May 25, 2013 05:56
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Here's hoping my upgrade is free because they never notified me otherwise 
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May 25, 2013 06:00
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Martytoof posted:So uh, I don't remember ever increasing my data limit from 500MB, but I fired up the Rogers account iPhone app today and it says I have 109mb out of a 2GB quota. Is Rogers in the business of just bumping up quotas these days or what? No, this doesn't really make any sense. Maybe just a glitch in the app. Are you on a family/sharing plan? Maybe someone else on your account changed your plan?
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May 25, 2013 19:49
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I am on a family plan but nobody else is technically savvy enough to make a call to customer service, let alone ask for more data. e: Okay, according to Rogers.com I am on a 2GB plan. Going to have to call in to see when that was done. some kinda jackal fucked around with this message at 20:00 on May 25, 2013 |
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May 25, 2013 19:54
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It's rogers, so there was probably a notice in super fine font on an obscure section on the site, and since you didn't fax and mail in your complaint through registered mail, you've been renewed for another 3 year term
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May 26, 2013 07:41
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Apparently on Thursday, the Amazon App Store became available in Canada. Your phone has to be able to install third party apps, if any still block that. https://www.amazon.ca/gp/feature.html?ie=UTF8&docId=1001119741&ref_=sa_menu_gs_adr_app I doubt the prices are any better, but it does have the free app of the day.
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May 26, 2013 18:59
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Aphrodite posted:Apparently on Thursday, the Amazon App Store became available in Canada. Your phone has to be able to install third party apps, if any still block that. Sweet. I take back some of the nasty things I said about you for being a Bruins' fan.
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May 27, 2013 00:22
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The install button wont work for me 
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May 27, 2013 01:09
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Does anyone use that Rogers One Number thing? I'm hesitant to even try it, if their billing system is any indication of their general web app competence.... but I could see aspects of it being useful.
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May 29, 2013 15:43
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Lexicon posted:Does anyone use that Rogers One Number thing? I'm hesitant to even try it, if their billing system is any indication of their general web app competence.... but I could see aspects of it being useful. The most useful feature I found on it was that I could download and replay voicemail messages on my computer. There were times when I had to re-enter information because they didn't "take" (maybe server was busy or something). I think Rogers farmed out the implementation of Rogers One Number to a third party as well. A couple of months ago there was a call-forwarding problem with Rogers One Number where you couldn't change its settings. Unfortunately my phone was set to call forwarding when that happened and was stuck in call forwarding mode for about half a week. I think you can ungregister yourself from Rogers One Number if you end up not liking it, but the changes might not take effect right away. Anyway, I switched to Virgin Mobile at the beginning of the month and I don't really miss Rogers One Number that much.
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May 29, 2013 15:56
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^ Your entire post was very persuasive for me to just stay the gently caress away from it. Thanks I guess!
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May 29, 2013 16:05
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When I was on Rogers I was always wary of taking advantage of 'value add' services like that for fear of their unreliability, bad customer service, and the possibility that they might just be trialing it with customers with the intention of turning it into a paid service (that's most likely too expensive for what is offered).
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May 29, 2013 16:39
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DarkJC posted:When I was on Rogers I was always wary of taking advantage of 'value add' services like that for fear of their unreliability, bad customer service, and the possibility that they might just be trialing it with customers with the intention of turning it into a paid service (that's most likely too expensive for what is offered). Yeah, that had occurred to me also. It was a litany of silliness getting a second sim card provisioned for data-sharing on my iPad with them. It took three attempts at mailing out packages before they sent the correct sim card size (nano) despite very clear instructions, not to mention several phone calls to set it up in the first place.
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May 29, 2013 18:22
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I've heard rumours that one may switch to Fido from Rogers for a cut-down ETF of $100, regardless of what one's balance outstanding is. Can anyone confirm or deny this?
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May 30, 2013 15:29
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I can confirm that it definitely used to be a thing, I haven't been with Rogers for a year but I'm sure it still is since they're essentially still getting your money if you switch.
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May 30, 2013 15:37
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Canadians would be willing to pay more for cellular services, study says hahahahahahahahahahahahhahahahahahahahaahahahahahahahahahahahaha I'd like to know who paid for this propaganda Migishu fucked around with this message at 02:55 on Jun 3, 2013 |
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Jun 3, 2013 02:41
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Who the hell did they survey? Did they talk to any Canadians?
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Jun 3, 2013 02:55
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This..quote:That is a key finding of a new study set to be released Monday by telecom consultancy Nordicity and the Canadian Wireless Telecommunications Association, the main lobby group for the $19-billion industry. is all you need to read in that article.
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Jun 3, 2013 02:58
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1. If every carrier suddenly jacked their prices up by $20/month, would you: a) Immediately toss your phone into the lake and move into the woods b) Be willing to pay more for cell phone service
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Jun 3, 2013 03:01
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DarkJC posted:This.. Even thought they funded it, who the gently caress did they actually ask? Their own employees? I am so mindboggled by this.
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Jun 3, 2013 03:23
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Which of the following two phrases best describes Canadian Cellular Service: I would be willing to pay more monthly, or magic picture that if you stare at it long enough, you see something?
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Jun 3, 2013 03:41
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tehloki posted:1. If every carrier suddenly jacked their prices up by $20/month, would you: I'd turn into a loving luddite and satisfy myself with nothing but the bare minimal Internet connection. Then they'll come after my Teksavvy/Distributel/etc... 
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Jun 3, 2013 03:52
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Given how apathetic most people are about carrier pricing and three-year contracts. I'm not surprised at all if they'd be willing to just suck it up if their bills went from $60-$70 a month to $80-$90. People love their phones to the point, where demand for mobile service is pretty inelastic. The new entrant carriers haven't made much of a dent on the market even with unlimited everything at bargain basement pricing. Cause it seems the thing people care about the most are: 1. Network quality and having reception everywhere, even if they are only in the boonies like 1% of the time. 2. Getting the latest shiny phone for a cheap upfront cost. Whether they're getting gouged relative to the rest of the world is not high on their care list.
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Jun 3, 2013 14:04
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MoxSquad posted:Given how apathetic most people are about carrier pricing and three-year contracts. I'm not surprised at all if they'd be willing to just suck it up if their bills went from $60-$70 a month to $80-$90. About those three year contracts. CRTC posted:Today, the Canadian Radio-television and Telecommunications Commission (CRTC) issued a wireless code that will make it easier for Canadians to understand their contracts and sets out their basic rights. The code will apply to new contracts for cellphones and other personal mobile devices starting on December 2, 2013. It will also apply to contracts that are amended or extended after that date. I haven't had time to read all the details, but this looks at first glance like a decent start.
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Jun 3, 2013 14:24
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Dallan Invictus posted:About those three year contracts. The Big 3 can easily maneuver around this, they'll just switch to a tab system and get rid of fixed-term contracts. Fido for example has already done this.
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Jun 3, 2013 14:59
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MoxSquad posted:The Big 3 can easily maneuver around this, they'll just switch to a tab system and get rid of fixed-term contracts. Fido for example has already done this. True enough (which is why I thought the focus on three-year contracts as a bugbear during the public debate was...counterproductive) but either way things improve.
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Jun 3, 2013 15:09
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tehloki posted:1. If every carrier suddenly jacked their prices up by $20/month, would you: Honestly, even the $30/m I'm paying for my current service seems like a complete ripoff. I'm only paying for it because I started needing to use more. If they upped the price of my plan, I'd be more than happy to cancel my contract and go back to a pre-paid SIM. I did it for 2 years, didn't cost me anywhere near what I'm paying now, I can easily do it again.
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Jun 3, 2013 15:57
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MoxSquad posted:The Big 3 can easily maneuver around this, they'll just switch to a tab system and get rid of fixed-term contracts. Fido for example has already done this. What exactly is the tab system anyway? It looks like a phone loan of sorts, and I'm guessing these loans will now be extended to three years if I'm reading you right.
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Jun 3, 2013 18:19
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Lobok posted:What exactly is the tab system anyway? It looks like a phone loan of sorts, and I'm guessing these loans will now be extended to three years if I'm reading you right. It's basically the same as the Quebec early cancellation fee law/Rogers hardware upgrade policy. The phone's cost is reduced by (Subsidized price of phone divided by months in contract) each month, and you can pay off that balance at any team to upgrade or leave.
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Jun 3, 2013 18:27
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Awesome, I'm glad that the CRTC is standing up for m.... quote:It will apply to new contracts starting on December 2, 2013. It will also apply to contracts that are amended or extended after that date. Never mind, I'm still hosed for the next year and a half or so of my contract.
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Jun 3, 2013 18:44
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Lobok posted:What exactly is the tab system anyway? It looks like a phone loan of sorts, and I'm guessing these loans will now be extended to three years if I'm reading you right. They give you a phone and x% of your monthly bill (usually 10%) goes toward paying off the value of the phone. So if your bill is $60 then every month your tab is decreased by $6 until the phone is paid off. You aren't technically locked into a contract because if you leave then you don't pay a set cancellation fee, you just have to pay off the remainder of your tab.
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Jun 3, 2013 18:47
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Squibbles posted:They give you a phone and x% of your monthly bill (usually 10%) goes toward paying off the value of the phone. So if your bill is $60 then every month your tab is decreased by $6 until the phone is paid off. You aren't technically locked into a contract because if you leave then you don't pay a set cancellation fee, you just have to pay off the remainder of your tab. Oh, really? That's way worse than what Rogers has.
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Jun 3, 2013 18:51
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Aphrodite posted:Oh, really? That's way worse than what Rogers has. Really? I'd gladly take that. With Rogers, I'd have to pay a ridiculous cancellation fee to leave my contract that is many times more than what the remaining value of my phone would be. I think it's completely fair and good to have a system where the phone's value is actually a loan you pay back, and leaving your contract means you pay off your subsidized phone (instead of an arbitrary $500 fee).
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Jun 3, 2013 18:59
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You just pay the remaining value of your subsidy on a Rogers flextab. Except your cost is reduced by a 36th of that subsidy every month, instead of 10%.
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Jun 3, 2013 19:01
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Oh and most providers with a tab system such as Koodo allow you to build up your tab if you don't currently have one. Koodo lets you build up to $150 in positive tab credit so next time you go to buy a phone your tab hit won't be as bad if you end up leaving early.
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Jun 3, 2013 19:02
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