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Inspector_666
Oct 7, 2003

benny with the good hair

Caged posted:

I'm slightly guilty of that, I help a company of about 12 out with their IT stuff now and again and they have 3 VLANs, but that's for IP cameras, phones, and everything else, so I'm going to claim that it's justified.

It's also written down exactly how it works.

The half-dozen VLAN setup would be much less offensive to me if the VLANs were actually segregated beyond simply the inherent differences. Overbuilt and probably just bill padding for sure, but at least then it would serve a purpose.

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Alliterate Addict
Jul 10, 2012

dreaming of that face again

it's bright and blue and shimmering

grinning wide and comforting me with it's three warm and wild eyes

Comradephate posted:

I would like for you to know that I wore flip flops and an Against Me! shirt to work on Tuesday.

I just deployed a production server in my boxers.

ConfusedUs posted:

gently caress that. I work from home and I'm in my bath robe right now. And I'm more productive than any of my coworkers.

:colbert:

:cool::respek::cool:

Lum
Aug 13, 2003

Humbug Scoolbus posted:

My current dress code is t-shirt, blue jeans, and Bugs Bunny slippers. Telecommute 4 Lyfe.

Have to agree with this. My current dress code: Black satin nightie that barely reaches mid-thigh and gently caress all else, unless you count a pair of Sennheiser HD500s and a hair tie.

Also a fan behind me and the option to have a portable AC unit if it gets much hotter. Right now I can't be bothered to extract it from the other room.

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.
We now have staff in Seattle at four sites and I've been avoiding going up there but the time has come. I had them do a survey of their technology but there's too much info missing, and since it's clear they have a few PCs that are at least ten years old I need to go in person to make sure there aren't any other surprises waiting.

I don't mind Seattle but I hate flying and while I'm away it's hard to do my drat job.

Kyrosiris
May 24, 2006

You try to be happy when everyone is summoning you everywhere to "be their friend".



I was the only person at the data center that wore khakis and that's mostly because I don't like jeans. I'm weird.

Kyrosiris fucked around with this message at 20:33 on Aug 22, 2013

KweezNArt
Jul 30, 2007
Maybe we ought to do a "Telecommuters" megathread? Or is there one already?

Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.

KweezNArt posted:

Maybe we ought to do a "Telecommuters" megathread? Or is there one already?

Only if you want everyone else to cry.

Maybe it's too much sharing, but I had a lucky pair of boxers that I wore (and no pants) during my releases. I am a superstitions fucker.

Speaking of superstition, two of the most annoying things someone can say to me during a release is "How much longer?" and "How is it going?"

To name it is to destroy it, rear end in a top hat! If I answer "soon" or "fine" it will shortly be neither of those things.

And Lum: Pics or it didn't happen. ;) :letch:

SamDabbers
May 26, 2003



Kyrosiris posted:

whore khakis

These should be the dress code for every job, including telecommuting positions.

TWBalls
Apr 16, 2003
My medication never lies

Kyrosiris posted:

I was the only person at the data center that whore khakis and that's mostly because I don't like jeans. I'm weird.

I thought I was the only one like this. Currently, all of my pants are Dickies work pants. Not a fan of Jeans. The nicer looking ones are usually stiff and the ones that aren't stiff are usually the ugly, artificially "worn" types and usually have a high price tag. gently caress that. I'll buy what's comfortable, reasonably priced and last me years.

Really, the only requirement that seems to be enforced for us is that we have to have at least a Polo style or a button-up style shirt. Here again, I just buy what's comfortable, reasonably priced and will hopefully last. Not gonna buy expensive shirts that are going to get ruined by dirt/dust/sharp corners.

GargleBlaster
Mar 17, 2008

Stupid Narutard

nitrogen posted:

Jeez.

Do the needful bothers me so much, i'd love to move for it to become a probatable phrase.

Perhaps the mods could do the needful :D


For content, the new email sigs are in! And they're - well, see the height of the posting form here? Roughly twice that. Anyone with any self conscience will just delete it out and I can't say I'd blame them. Oh well that's one for next week, off til Tuesday now :toot:

Kyrosiris
May 24, 2006

You try to be happy when everyone is summoning you everywhere to "be their friend".



SamDabbers posted:

These should be the dress code for every job, including telecommuting positions.

I'm going to chalk that one up to having just processed a DMCA takedown for porn. :v:

SamDabbers
May 26, 2003




I especially like email sigs that include the sender's email address. Since it's not in the message headers or anything.

captkirk
Feb 5, 2010

SamDabbers posted:

I especially like email sigs that include the sender's email address. Since it's not in the message headers or anything.

What if they're reading the print out of the e-mail?

piss boner
May 17, 2003




SamDabbers posted:

I especially like email sigs that include the sender's email address. Since it's not in the message headers or anything.

It's a requirement here. Along with title, phone # and mailing address.

Also: gently caress oracle.

fluppet
Feb 10, 2009

SamDabbers posted:

I especially like email sigs that include the sender's email address. Since it's not in the message headers or anything.

That one gets even better when people just blindly copy a html signature and change the text but where the link points to.

drukqs
Oct 15, 2010

wank wank you're a pro vaper I'm not wooptiedoo...

drukqs posted:

Perhaps some of you will recall from the previous thread my discussion about a new work machine that the company approved for me.

Asus has lagged such major rear end shipping it... We've had four HP Haswell-equipped desktops arrive since I ordered it. It has been almost five weeks since the order date and now they've pushed back the ship date to the second or third of next month!!! Week before last it was "It'll arrive around the end of august" now they've pushed that back.

Unbelievable. To top it off, I've had horrendous experiences hassling with their warranty support department trying to get an Ultrabook fixed. Two motherboard swaps, two display swaps. Delays and hassle and pigeon english out the wazoo.

I'd love to sever all ties with their organization but they do make a badass monitor that is gaining popularity amongst the workers.

Oh man.

CDW account rep OF THE YEAR

:c00l:I should have the 1 I show in stock to allocate, but won’t know if it’s for someone else for sure until I swap it in the order for the other one… Should I do it before it goes by-by?

:shepface:YES GIMME

:c00l:Woo Hoo! You got it!

:bravo::bravo::bravo:

CommanderApaul
Aug 30, 2003

It's amazing their hands can support such awesome.
We are finally ripping the bandaid off of the domain issues we've had since we acquired a physicians group last April. We finally finished converting the last of their users to our Exchange environment this week, and Monday we're disabling CAS on their Exchange server. That should get us phone calls from anyone we missed, make sure that everyone knows and is using their new domain credentials, and will finally put the nail in the coffin of their horrible misuse of .PST files on network shares.

Then over labor day weekend, we're migrating all of their network shares from their two horribly managed file servers over to a freshly in production server for their department shares, and their home folders from an even more horribly managed schema to our company-wide home folder share. If their PC has already been migrated to our domain, GPO will map the drives for them. If their PC hasn't been migrated yet, we have a netlogon script that runs an executable that will prompt for their user/pass on our domain and map their drives for them. We're also modifying the MX records to point all their email to our exchange server so we can stop the forwarding we have going on now and shut it down for good.

This is what we've had to deal with over there:

Every department had their own desktop/application tech, and everyone one of them was a domain admin. 40 of them. After we took them over we centralized their desktop support to 8 guys, but they still had domain admin until 3 months ago when we found out that they were going back and loving up stuff that our admins had unfucked in prep for the domain migration.

80% of the shared drives are accessible by "Domain Users" and exist in \sys\ on the file servers from when they were still on Novell. Including the personal drives, which were usually just \username\ folders inside the department share. The other 20% were controlled by NWFS permissions instead of AD groups. This took one of our engineers about 5 months to sort out and fix.

Some of the home drives are double-digit GB in size due to using it for iTunes libraries. I made a semi-serious request to the engineer doing the scripting for the shared/home folder move to send anything with a music file extension to my desktop PC. :D

Some of the users were mapping, through netlogon scripts, as many as 15 network shares. Usually all on the same server, and most of the time it's just multiple subfolders inside the same folder.

Some of them are using two PCs in different domains, so they have duplicate actively used files on their old domain personal share and the new domain personal share, because one of the "helpful" desktop techs copied their stuff over for them instead of just mapping the old share on the new domain PC.

PST file issue. Oh man has this been a cluster. We use Outlook in Cached Exchange mode with .OSTs so we have as much control as possible over email (healthcare organization). We got burned a couple years ago for not having a decent retention policy, and as a result we still have our Novell tree and groupwise server running (that were replaced with exchange in 2008!) because of litigation holds on email. New policy is 18 months, 36 months for managers, noone has enough space on their home folder for a .PST file, we don't allow them on the department network shares, and it's a terminable offense to store anything on the C: drive that may contain patient information, including email archives. The physicians group only used .PST files, and at least 200 users had double-digit GB PSTs with email going back 7-8 years. They were told to import their PST back into their live mailbox, and when they got migrated, anything outside the retention policy would go bye-bye. I'm sure we have several savvy users (and not-so-savvy users that got help from the dumbass techs butthurt about losing domain admin rights) that reconnected their PSTs in a "I'll show IT" show of defiance.

The only saving grace of this whole clusterfuck is that the worst group of people to support, the actual doctors, are all faculty at the University so instead of the physician's group email, they have a college email, which we don't do fuckall with. This is all business people, nurses, medical assistants and secretaries.

Edit: Forgot about this one. They had about 2,000 enabled AD accounts when we took them over, but only about 700 active employees in their HR database. They had never once run any sort of cleanup on AD.

CommanderApaul fucked around with this message at 21:08 on Aug 22, 2013

Alliterate Addict
Jul 10, 2012

dreaming of that face again

it's bright and blue and shimmering

grinning wide and comforting me with it's three warm and wild eyes

Agrikk posted:


Speaking of superstition, two of the most annoying things someone can say to me during a release is "How much longer?" and "How is it going?"


Thankfully, everyone knows that when the name goes from "ua" to "ua[deploy]", you ping at risk of your health.

Sirotan
Oct 17, 2006

Sirotan is a seal.


Drove to one of our sites to replace the batteries in a rack-mounted UPS that had been beeping for a while. Pulled out the old, plugged in the new... *zap* goes the UPS taking down their network/phones.

Forgot my cell in my office so couldn't call my coworker to troubleshoot, so I ran around like a headless chicken looking for the circuit breakers and some spare power strips to daisy-chain the whole thing until we can replace it tomorrow.

Driving back to my office, I wanted to hit up a car wash and forgot about the horrendous construction at a nearby intersection, causing me to have to detour about 3 miles just to drive 100ft.

Car washed, got back to office and checked the weather to see a massive thunderstorm an hour away.

:smith:

blackswordca
Apr 25, 2010

Just 'cause you pour syrup on something doesn't make it pancakes!

Sirotan posted:

Drove to one of our sites to replace the batteries in a rack-mounted UPS that had been beeping for a while. Pulled out the old, plugged in the new... *zap* goes the UPS taking down their network/phones.

Forgot my cell in my office so couldn't call my coworker to troubleshoot, so I ran around like a headless chicken looking for the circuit breakers and some spare power strips to daisy-chain the whole thing until we can replace it tomorrow.

Driving back to my office, I wanted to hit up a car wash and forgot about the horrendous construction at a nearby intersection, causing me to have to detour about 3 miles just to drive 100ft.

Car washed, got back to office and checked the weather to see a massive thunderstorm an hour away.

:smith:

Id like to suggest Glenmorangie.. its a very nice scotch

Content:

Not sure what happened today.. replaced 5 network cables and 2 5-port gigabit switches. We haven't had any electrical storms or anything. They just all failed at the same time over lunch.

QuiteEasilyDone
Jul 2, 2010

Won't you play with me?
Check for transient power noise on the line. I got hosed recently at a new install killing nearly the entire telecom room and anything drawing off of PoE. COnsult your local electrician/electrical engineer.

notwithoutmyanus
Mar 17, 2009
Why is this response to a ticket that was a result of an outage "open more tickets"? When do people get to analyzing what actually happened in the first place? :negative:

Thanks Ants
May 21, 2004

#essereFerrari


I had an HDMI cable just up and die on me today, fortunately it was that and not what I first suspected which was a capture card breaking all the kit I was connecting to it.

No visible damage, worked well enough for both devices to see each other, just wouldn't pass a picture. No obvious physical damage. Go figure, I guess it's the day for cables to die.

Sab669
Sep 24, 2009

CLearly you should've sprung the extra thousand bucks for a Monster HDMI cable :colbert:

user on probation
Nov 1, 2012

removed
Anybody ever stacked switches with HDMI? We have a single very expensive switch in this office that does all the PoE for the phones VLAN and it's got an HDMI port in the back for stacking. Never seen it on anything anywhere else.

GargleBlaster
Mar 17, 2008

Stupid Narutard
I love power outages. Everyone comes in, with the lights off and everything else off, with the question "is the power off?"

No it's just the bloody weeping angels. Yes the power's off. Sod off, we're trying to safely shut down the servers before the UPS runs out.

Thanks Ants
May 21, 2004

#essereFerrari


tehloki posted:

Anybody ever stacked switches with HDMI? We have a single very expensive switch in this office that does all the PoE for the phones VLAN and it's got an HDMI port in the back for stacking. Never seen it on anything anywhere else.

Netgear?

user on probation
Nov 1, 2012

removed

Caged posted:

Netgear?

Yeah. GS something something 48TP something.

Sprechensiesexy
Dec 26, 2010

by Jeffrey of YOSPOS
I've been lurking this thread and the previous one but this ticket was a nice excuse to finally start posting:
Apparently my company has started taking terminations literally.

quote:

Hi Guys
Can you have this executive put to sleep as he has left the company
thanks

less than three
Aug 9, 2007



Fallen Rib

tehloki posted:

Anybody ever stacked switches with HDMI? We have a single very expensive switch in this office that does all the PoE for the phones VLAN and it's got an HDMI port in the back for stacking. Never seen it on anything anywhere else.

Alcatel uses HDMI for stacking as well.

couldcareless
Feb 8, 2009

Spheal used Swagger!

Sprechensiesexy posted:

I've been lurking this thread and the previous one but this ticket was a nice excuse to finally start posting:
Apparently my company has started taking terminations literally.

It's pretty bad when they are putting dogs in manager positions these days.

GreenNight
Feb 19, 2006
Turning the light on the darkest places, you and I know we got to face this now. We got to face this now.

Aw poo poo so I'm going over budgeting for 2014 with my boss and he put it into the budget to move the 50+ car batteries UPS's that are 2 feet from my desk into the actual server room after drat near 10 years.

:dance:

Motronic
Nov 6, 2009

Nativity In Black posted:

I was bitching a couple of weeks ago about a new DB system our cops are getting. And the more and more I (and they) work with it we are finding out that it just seems to be a series of cobbled together ideas with a poo poo UI.

Our court clerk is an older lady and as such doesn't have the best vision. We've gotten around this in the past by lowering the resolution on the monitor. I hate the way it looks but she likes it so whatever. I get a phone call one day telling me she needs a bigger monitor. Why? One of the screens she needs to use in this application has a fixed vertical resolution of 768, she has her monitor set at 800x600 so she can see. If we switch it to 1024x768 she has trouble. Clearly the solution to this problem is to buy a bigger monitor so she can see her icons at 1024x768 and not to make the goddamn window re-sizable and add a scroll bar. We're just loving made of money over here.

I've been working on setting up remote access so the cops can use it in the field. Today I grabbed one of the laptops, connected it to a VPN I set up and tried to load the app. It won't launch. Here's his explanation.

"You cannot run over just a vpn.

To big. The program is not designed to have a local copy of the EXE’s and then get data over vpn.

Rather run from server, which is why you need RDP as it is running inside the LAN"

gently caress everything about this.

Edit: I think I want to get out of IT work.

Are you stuck supporting Visual Alert too?

SyNack Sassimov
May 4, 2006

Let the robot win.
            --Captain James T. Vader


Ursine Asylum posted:

I just deployed a production server in my boxers.


Your boxers must be pretty big for an entire server to fit into them :v:

psydude
Apr 1, 2008

couldcareless posted:

It's pretty bad when they are putting dogs in manager positions these days.

But it would certainly explain data center puppy.

Varkk
Apr 17, 2004

GargleBlaster posted:

I love power outages. Everyone comes in, with the lights off and everything else off, with the question "is the power off?"

You forget the immediate follow up "When is it coming back?"

Last time this happened I was IT support for a small newspaper and the editor was asking me, never mind the fact at the same moment he had one reporter on the phone with the power company preparing a story about the outage and another reporter talking to a police spokesperson about the car which crashed in to a power transformer, nope better ask the IT guy keeping an eye on the servers/UPS to make sure it was all behaving as it should during a blackout, he is the one who will know all about the power situation in the wider area..

tjl
Aug 6, 2005
Welp, so much for hoping I would dodge any KB2859537 issues. Sounds like we got lucky though, no BSOD's or anything too horrific; just broken apps.

GargleBlaster
Mar 17, 2008

Stupid Narutard

Varkk posted:

You forget the immediate follow up "When is it coming back?"

Pfft, too true.

Along with the non-IT-specific
"Can I speak to soandso please"
"I'm sorry, he's not in today, he'll be back tomorrow"
"Not at all?"
Oh... gosh.. well maybe he's here in spirit, or maybe because you can't see for yourself whether he's here or not he's Schrodinger's Manager or something.

frogbert
Jun 2, 2007

Khisanth Magus posted:

Normally I wouldn't just because it wouldn't look awesome on my resume to only be here for 4 months, but given that email...

That's just bullcrap fed to you by managers to keep you chained to a desk in a lovely situation. No one will begrudge you for finding a better situation and jumping at the chance, and if they did have a problem with it do you really want to be working for them?

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Alliterate Addict
Jul 10, 2012

dreaming of that face again

it's bright and blue and shimmering

grinning wide and comforting me with it's three warm and wild eyes

Potato Alley posted:

Your boxers must be pretty big for an entire server to fit into them :v:

Well, I figure that if it's meant to keep you cool, we could just set up the server in them and save a fortune on fans! :v:

Sprechensiesexy posted:

I've been lurking this thread and the previous one but this ticket was a nice excuse to finally start posting:
Apparently my company has started taking terminations literally.

It's probably easier to kill the users with the passwords than it is to try and clean up all their accounts anyways.

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