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couldcareless posted:Why do I have a feeling his method of "freeing up space" was sort by last modified date and decided that a week old is safe enough to trash? the best part its a virtual server attached to an array that has about 1tb unallocated space
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Oct 30, 2013 00:46
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So the guy whose laptop got stolen? Turns out he left his briefcase in his car in plain view while parked at night in a crappy neighborhood. Of course it got stolen. The replacement I worked so hard to get out to him immediately is the same model and hardware config. Today I get an email: "Do I have to use this laptop? It's much slower than my old one. I'd like a new one with the same hardware as my old one." 
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Oct 30, 2013 00:52
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I have a question: What are these high powered sales and other super important people actually USING their laptops for? Office and maybe a db program that is probably at least a few years old?
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Oct 30, 2013 01:10
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Laptops generally perform like poo poo unless they have an SSD in them. An otherwise high spec machine can be brought to its knees with a 5400 RPM spinning disk.
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Oct 30, 2013 01:17
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It is amazing how many laptops I see which have an I7 piles of RAM and a decent embedded Nvidia or Radeon graphics chip. Coupled with a cheap 5400 RPM. disk. People get these and complain about them being slow. Even springing a tiny bit more for a 7200 RPM disk will make a world of difference to these machines. Jumping to an SSD blows them away.
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Oct 30, 2013 01:24
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Dick Trauma posted:So the guy whose laptop got stolen? Turns out he left his briefcase in his car in plain view while parked at night in a crappy neighborhood. Of course it got stolen. No. If you want the same hardware as your old one, you're going to have to FIND your old one. [say this, please please please]
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Oct 30, 2013 01:24
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Varkk posted:It is amazing how many laptops I see which have an I7 piles of RAM and a decent embedded Nvidia or Radeon graphics chip. Coupled with a cheap 5400 RPM. disk. People get these and complain about them being slow. Even springing a tiny bit more for a 7200 RPM disk will make a world of difference to these machines. Jumping to an SSD blows them away. I love it more when they don't even have hybrid drives. It makes me smile. Put a early gen C2D or Atholon X2 with an SSD/Hybrid "Wow you made it so fast!"
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Oct 30, 2013 01:31
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Blue_monday posted:I have a question: What are these high powered sales and other super important people actually USING their laptops for? Office and maybe a db program that is probably at least a few years old? Where I'm at director and higher almost all just use outlook to email and have a calendar. Excel or visio or word will open sometimes to look at something someone else did. Their machines are the easiest to reimage or replace. They don't get anything high-powered normal people don't get though but they do have an option to get a small thinkpad x series where normal people don't if a 6 pound 14 incher is to heavy. (A bloobloo)
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Oct 30, 2013 02:26
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You should probably give him some dick trauma. Take that as you will.
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Oct 30, 2013 02:50
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teethgrinder posted:You should probably give him some dick trauma. Take that as you will. Your profile picture is perfect for this post.
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Oct 30, 2013 03:00
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Blue_monday posted:I have a question: What are these high powered sales and other super important people actually USING their laptops for? Office and maybe a db program that is probably at least a few years old? Yes. Either that or, sometimes, giving to their kids to play with.
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Oct 30, 2013 03:16
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Varkk posted:Don't pretty much all schools run some kind of internet content filtering which would have blocked most of the results of that nature? Content filters fight a losing battle. They're great for blocking people from accessing more popular sites, they're pretty crap for blocking incidental stuff. Most content filtering software won't block google image search thumbnails, even though you can't click through on them.
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Oct 30, 2013 03:36
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Blue_monday posted:I have a question: What are these high powered sales and other super important people actually USING their laptops for? Office and maybe a db program that is probably at least a few years old? For looking important; nothing says I have a big  like an Apple Laptop
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Oct 30, 2013 04:44
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Install Windows posted:Content filters fight a losing battle. They're great for blocking people from accessing more popular sites, they're pretty crap for blocking incidental stuff. We were able to wrangle our old webfilter into blocking google images, even the thumbnails. When we upgraded to a new filter, that didn't work as well, and if you search for something you'll get images if you click the image button, but you can't follow most of them. At least it wasn't like Bing which did a image search for whatever you looked for, and slid it inline to the normal page. Which is how we ended up with a screen full of boobs on a webkiosk.
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Oct 30, 2013 05:48
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nzspambot posted:For looking important; nothing says I have a big My work laptop is a 13" MBP... running Windows 7 only. 
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Oct 30, 2013 07:07
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coyo7e posted:Amusingly enough this is how most of my users feel and communicate what their desires are. And you know what? Just because you make minimum wage and "interface" with a computer that's tied to the network, doesn't mean that you get to just call the Network Manager because you got some pop-up on your web browser and he's the person who configures/maintains the place your files are kept. Point taken, and doesn't affect me much because my current role is un-sticking these sorts of things. but if my server engineer thinks the port is wrong, and Networks thinks it is right, you can be drat sure I want those 2 people to be talking. The PM can be looped on it, but the people doing the work need to talk.
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Oct 30, 2013 08:26
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BurgerQuest posted:My work laptop is a 13" MBP... running Windows 7 only. ..and running it worse than most cheaper PCs too. drat Apple and their shoddy drivers.
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Oct 30, 2013 10:46
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Its 4AM local time, still at work. Nothing like being forced to rush an upgrade that had issues. We couldn't wait to do this on Sunday where we had all day, oh no, upper management said we'd have this going by Friday.
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Oct 30, 2013 11:00
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A birthday came in!  Some of my coworkers even got me a card and gave it to me. Aww, how nice! They didn't have to do that! But upon further examination, what's this?  Oh.
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Oct 30, 2013 14:08
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Walter_Sobchak posted:A birthday came in! insert the change into his eye sockets.
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Oct 30, 2013 14:15
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Is it an American custom to include small change in greetings cards? That just seems... weird.
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Oct 30, 2013 14:58
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rolleyes posted:Is it an American custom to include small change in greetings cards? That just seems... weird. Nah, I just turned 21, hence the 21 cents.
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Oct 30, 2013 15:00
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rolleyes posted:Is it an American custom to include small change in greetings cards? That just seems... weird. That's his salary 
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Oct 30, 2013 15:15
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QuiteEasilyDone posted:Just because you're responsible for implementing our infrastructure doesn't mean you get to speak with an engineer... now away with you... Don't I know this. Me: "We are having backup problems. They occurred after an engineer did a clean install of 2k8 on a server to upgrade the backup software, then after upgrading, just copied over the folders with job settings." Bosses: "You must troubleshoot this yourself and prove why the engineer who did this should have the ticket escalated to him." Two weeks pass Bosses: "WHY ARE WE HAVING BACKUP PROBLEMS" Me: "I've been going through troubleshooting with HP to try to fix them and they're still working on it." Bosses: "WHY DIDN'T YOU ESCALATE THIS TO ENGINEERING" Escalation here only means the engineers sound off on the tickets and give ideas or solutions... we still have to do the schlepping, research, and fixing even when the ticket is in someone else's queue
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Oct 30, 2013 16:10
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Don't you love being on the only team where you work that is actually held accountable for anything? I'm in that boat currently, it's maddening.
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Oct 30, 2013 18:03
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TheFuzzyLumpkin posted:Don't you love being on the only team where you work that is actually held accountable for anything? I've been telling people that the best way to describe it is in a Cold War context. Our IT organization is like the Warsaw Pact before Andropov and Gorbachev. Engineering is the Soviet Union: they can do whatever they want and force us to do whatever they want us to do. The dirty work is farmed out. If we resist, we are crushed. We are not allowed a voice in our own matters, because their interests (unspoken or otherwise) trump ours. Nor are our voices considered in their hegemony. Applications is Hungary: a bevy of their own culture and industriousness, partially independent but forced within the Soviet sway should they stray off course. Dependent on the Soviets for success in their interests but squirming out from under the boot. Operations, Czechoslovakia: we have indigenous industry and are largely self-sufficient, but we fell under the domination of Engineering and can't seem to make it out. We have a limited degree of independence but everything we do is subject to USSR approval. Our CIO and CTO would be the Politburo, I guess. I dare not think about what nation or entity that the Help Desk would represent... Yugoslavia, maybe? Anyone who's far better versed in their Cold War history is more than welcome to correct me in this weird-rear end metaphor. I know I'm missing a lot of the nuances. I know it's like this in most places, but hopefully as I YOTJ I can ask about how project management goes, does ops/sysadmins/SMEs get some kind of voice in projects as opposed to "Oh by the way, you know how you're supposed to be in the loop on our backup system upgrade? The guys are coming tomorrow, can you rack the servers?"
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Oct 30, 2013 18:52
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MJP posted:I dare not think about what nation or entity that the Help Desk would represent... The gulag?
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Oct 30, 2013 19:06
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CitizenKain posted:Its 4AM local time, still at work. Nothing like being forced to rush an upgrade that had issues. We couldn't wait to do this on Sunday where we had all day, oh no, upper management said we'd have this going by Friday. Turns out everything was on fire and terrible. Actually, if things were literally on fire it would have been an improvement.
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Oct 30, 2013 19:32
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Paladine_PSoT posted:The gulag? The Congress of People's Deputies: existing solely to keep the masses in comfortable illusion of having rights while parroting the party line?
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Oct 30, 2013 20:04
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A ticket came in... Subject; violence of mouse Body; second request. Come help me or the mouse gets it. 
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Oct 30, 2013 20:12
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Judge Schnoopy posted:A ticket came in...
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Oct 30, 2013 20:20
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nexxai posted:WE DO NOT NEGOTIATE WITH TERRORISTS You'll change your tune once you get a usb plug wrapped in kleenex sent to your desk.
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Oct 30, 2013 20:22
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Don't worry, IT will save the day! 
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Oct 30, 2013 20:29
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CHLOE OPEN THE SOCKET!
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Oct 30, 2013 20:38
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GreenNight posted:DO THE NEEDFUL, CHLOE! Fixed.
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Oct 30, 2013 20:41
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BurgerQuest posted:My work laptop is a 13" MBP... running Windows 7 only. Out of 30+ 13" macbook pros that the oval office before me brought 95% are running Windows My 15" is running Windows 8.1 
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Oct 30, 2013 21:10
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BurgerQuest posted:My work laptop is a 13" MBP... running Windows 7 only. I have a MBP 17" that I swear I've tried to use OSX. I swear. I've installed Steam on it and tried to play games. I've browsed the internet and checked email with Outlook for Max (oh god that). I've edited photos with Photoshop Elements. For chrissakes I even turned it into a DAW and installed a trial copy of Steinberg's Cubase and recorded music on it. But gently caress it if Windows 7 on MBP hardware works so much better. I'm sorry Apple. I wanted to Think Different. I really did. edit for content to get off the MBP thing here: A ticket came in for a SQL Server VM. Part of the requirements were for shared storage on a NAS for misc images and other files that shouldn't go on a SQL Server (we only back up databases on SQL Servers. There is no file-level backup done per policy.) The business user is screaming that we need the NAS "mounted to the server so it can be accessed by everyone" by using a mapped drive. This would involve a bunch of different teams to accomplish (Windows Ops, Active Directory Ops, Storage Ops, etc) and is out of the purview of my team ("We just stand up servers, ma'am") so I respond with "Can't you just use the UNC of the share name in whatever process you are using?" "No! We need MAPPED DRIVES! MAPPED DRIVES are what we need!" Escalation incoming, folks. I see an email in my future. It contains CC's to a zillion managers and department heads pulled from our org chart. Good times... Agrikk fucked around with this message at 21:59 on Oct 30, 2013 |
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Oct 30, 2013 21:52
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I opened a ticket yesterday ... for a windows 2000 server designated as a Web server by its naming convention. Reason? 4GB c drive full. Our current provisioning for C drives is 60GB in comparison. So server ops looks like at the server, and guess what they find? I'll give you guys a few guesses as to what we found and separate guesses for what it runs. hint : one word & archaic things. End result is a server with incorrect info in the CMDB and /or none. It's pointing to both the wrong individual and has no identification of what is actually running on it nor what it is actually associated with. Bonus : all sorts of discussion asking what is on the server while not copying or even asking the webserver admins. I had to get him into the conversation loop because . My summary to my webserver admin buddy when I copied him (it's not a clue) : She uses the server to place "files"? is this a game of 21 questions? exactly what is being used when she said placing "files"? so vague This is like a special Olympics play by play 
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Oct 30, 2013 22:40
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notwithoutmyanus posted:I opened a ticket yesterday ... for a windows 2000 server designated as a Web server by its naming convention. Reason? 4GB c drive full. Our current provisioning for C drives is 60GB in comparison. Ohhh, what you found, based on the last paragraph...  ? Or  ?
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Oct 30, 2013 22:44
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My coworker got a call from someone who's leaving in two days and wants to delete their personal e-mails from the archive. He was diplomatic in telling her we can't do that instead of laughing in her face, but she still hung up on him because he gave her bad service. He didn't even tell her that since we're a government, her work e-mail is a matter of public record.
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Oct 30, 2013 22:45
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