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The only good Vista PC I ever used was a MBP. The CEO wants a minimal wire setup for his new office so I'm considering an iMac 27 running Windows and a ShoreTel DECT phone.
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Oct 30, 2013 22:46
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Zamboni Apocalypse posted:Ohhh, what you found, based on the last paragraph... That was web admins first guess as he doesn't manage this server. Nope. Keep guessing :-)
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Oct 30, 2013 22:47
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? Or 
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Porn? Always a safe guess.
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Oct 30, 2013 22:48
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notwithoutmyanus posted:I opened a ticket yesterday ... for a windows 2000 server designated as a Web server by its naming convention. Reason? 4GB c drive full. Our current provisioning for C drives is 60GB in comparison. a pentium, running a bbs with 2 characters endlessly scripting away in majormud?
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Oct 30, 2013 22:53
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Paladine_PSoT posted:a pentium, running a bbs with 2 characters endlessly scripting away in majormud? Ha. No, but about the same timeframe. I wish it had been hosting a crawl DCSS server. It had viruses running a botnet, and was being used for business sensitive reports done via COBOL for a system nobody uses anymore. We even got a "this is affecting production!!" message once they discovered it was taken offline due to viruses.
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Oct 30, 2013 22:57
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Varkk posted:It is amazing how many laptops I see which have an I7 piles of RAM and a decent embedded Nvidia or Radeon graphics chip. Coupled with a cheap 5400 RPM. disk. People get these and complain about them being slow. Even springing a tiny bit more for a 7200 RPM disk will make a world of difference to these machines. Jumping to an SSD blows them away. I loving hate this poo poo. All too often someone will ask what I think of a laptop they are thinking about purchasing with the intent to do nothing but run word/excel/outlook and it's exactly the type you described. I7, gobs of RAM, lovely hard drive. After dialing back the processor and RAM a bit and adding an SSD and sending that back as my recommendation, they always go  : BUT IT HAS LESS MEGAHERTZ *ignores recommendation, orders original laptop they linked, complains about slowness later*
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Oct 30, 2013 23:12
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This article feels kind of relevant to the thread, especially the partquote:Of course, lay people do not actually spend their time tryingt o invert massive hash values while rendering nine copies of the Avatar planet in 1080p.
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Oct 30, 2013 23:24
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That article is brilliant.quote:Modern software barely works when the hardware is correct, so relying on software to correct hardware errors is like asking Godzilla to prevent Mega-Godzilla from terrorizing Japan. THIS DOES NOT LEAD TO RISING PROPERTY VALUES IN TOKYO.
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Oct 30, 2013 23:33
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So a ticket came in When a user tries to print cheques from Quickbook, they get a thinprint error saying the client rejected the job. I did some troubleshooting, looks like Thinprint has issues printing things with EMF, looking online I couldn't find any real solutions, just techs from Thinprint asking people to send in raw spooler files. I had the customer print a report from quicbooks to make sure the application itself worked and it was only the EMF module and it printed fine. I IM my manager to escalate the ticket to Tier 2 so they can chase it down with Thinprint.  hey manager, I need to escalate this ticket, the issue is with thinprint and there isnt anything I can do to fix this ina short period of time.  hey blackswordca, what version of quickbooks are they running? uh.. 14 ah, that's the problem. One of the quickbooks techs told us to not upgrade because of issues. Well get them to downgrade to an earlier version of quickbooks. uh.. no its a thinprint problem with the EMF module.. a few people have reported it. Quickbooks itself prints fine. Have you tried adjusting the printer order in Thinprint? that can fix no printing issues. ...no because it prints fine.. its one module that's having issues. What should I do with this ticket? *Manager* has gone offline. nobody at the office is answering their desk phones or cell phones. Looks like I get to deal with this in the morning..
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Oct 30, 2013 23:56
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There's now a worse peripheral to support than printers or Blackberrys...  
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Oct 31, 2013 00:28
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Haha jesus gently caress. The USB arse is finally a reality.
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Oct 31, 2013 00:31
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I hope CDW carries lube. 
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Oct 31, 2013 00:41
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Dick Trauma posted:There's now a worse peripheral to support than printers or Blackberrys... Something about the fact that the peripheral goes into the screen makes me giggle uncontrollably. I feel like the only point of this being hooked up to a monitor is so the NPC can turn around and say "hey, watch it, would ya?  " as you wiggle your finger.
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Oct 31, 2013 00:45
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Is it washable?
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Oct 31, 2013 01:37
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Crowley posted:..and running it worse than most cheaper PCs too. drat Apple and their shoddy drivers. This. I can't wait till it dies, to be replaced with an ultrabook. All I use on it is Outlook/office and putty, so it's not terrible, and the trackpad does work pretty well in Windows.
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Oct 31, 2013 04:41
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Vin BioEthanol posted:Is it washable? All that's going in there is lube. Or so you'd hope.
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Oct 31, 2013 05:43
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SEKCobra posted:All that's going in there is lube. Or so you'd hope. I admire your optimism.
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Oct 31, 2013 08:53
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Dick Trauma posted:The only good Vista PC I ever used was a MBP. The CEO wants a minimal wire setup for his new office so I'm considering an iMac 27 running Windows and a ShoreTel DECT phone. Don't! Get a HP Z1 instead.
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Oct 31, 2013 11:21
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Yeah, don't run Windows on a Mac if you can avoid it, it makes fixing little issues that might be solved by firmware upgrades a complete pain in the arse. Either something like that HP above or a ThinkCentre M Series all-in-one.
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Oct 31, 2013 11:39
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I wish HP corporate desktops would come with SSD by default. The Elitebook line of laptops do by default, but if you want to add an SSD to a desktop it's like an extra $500. So now we just buy SSD from Newegg and have a stock of 500 gig SATA drives on a shelf.
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Oct 31, 2013 12:48
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In preparation for a true-up with MS, we just discovered that there are ~160 copies of office 2003 in production that were probably pirated(Or at the very least is not our volume key) by one of the previous sysadmins. We have a current volume license with software assurance. Currently, the only thing I can think to do is a mass uninstall of 2003 and an install of 2007/10 and just true up the license difference. Is there something I'm missing, or a better way to go about this?
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Oct 31, 2013 12:49
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Well, when you install the new Office, the old one is automatically uninstalled. You should create an admin install of Office and just automate 99% of it.
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Oct 31, 2013 12:54
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I didn't realize that. I've already got an admin install I can just push out to 90% of them(A few are 2000 machines, or production servers that I want to fiddle with manually.)
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Oct 31, 2013 12:56
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Office 2007 and 2010 doesn't work on Win2k machines, unfortunately. Check your admin install, because I'm pretty sure there is a setting you have to check to have it auto remove old installs of Office.
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Oct 31, 2013 13:02
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GreenNight posted:Office 2007 and 2010 doesn't work on Win2k machines, unfortunately. Check your admin install, because I'm pretty sure there is a setting you have to check to have it auto remove old installs of Office. Yeah, I knew those were going to take manual intervention. I'll check my 2007 install, I don't think anyone's touched that in a while.
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Oct 31, 2013 13:05
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Citizen Z posted:In preparation for a true-up with MS, we just discovered that there are ~160 copies of office 2003 in production that were probably pirated(Or at the very least is not our volume key) by one of the previous sysadmins. We have a current volume license with software assurance. True-up licenses are backwards compatible so there's no reason to uninstall the old copies. Just add them to your count.
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Oct 31, 2013 13:40
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Crowley posted:True-up licenses are backwards compatible so there's no reason to uninstall the old copies. Just add them to your count. The concern is that the 2003 keys are someone else's volume keys that were pirated. We're worried that we'll get dinged and have to pay penalties during the true up.
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Oct 31, 2013 14:25
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Engineer goes to a brand new client's site to perform a P2V of their only server. The mouse cable was trapped under the UPS. So the engineer yanks the cable, which knocks over the UPS *and the server* - Server is completely dead, 2 of the 3 drives had failed before the server was knocked over apparently. We have 1 backup with a 50/50 chance of being a successful restore. Currently calling anyone who had cached exchange mode on and exporting to PSTs. Fun!
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Oct 31, 2013 15:20
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SEKCobra posted:All that's going in there is lube. Or so you'd hope. Yeah, look. You're an IT guy, you know what people will stick into a CD drive given a chance. Now there's a peripheral in the office with an inviting love hole. If you have one of these in the office; someone is going to gently caress it. And they aren't going to clean up.
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Oct 31, 2013 17:22
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Rhymenoserous posted:Yeah, look. You're an IT guy, you know what people will stick into a CD drive given a chance. Now there's a peripheral in the office with an inviting love hole. If you have one of these in the office; someone is going to gently caress it. And they aren't going to clean up. Now if we could just get a fuser and a toner cartridge in there...
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Oct 31, 2013 18:47
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So a guys personal laptop died, hes pretty chill and Im always happy to help him, but I flat out lied and said we have no Vista images (he asked for a dvd but still) to reinstall. Am I a bad person for forcing him to buy 7 instead of keeping Vista? It felt right, but Im not sure anymore.
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Oct 31, 2013 18:49
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SEKCobra posted:So a guys personal laptop died, hes pretty chill and Im always happy to help him, but I flat out lied and said we have no Vista images (he asked for a dvd but still) to reinstall. Am I a bad person for forcing him to buy 7 instead of keeping Vista? It felt right, but Im not sure anymore. It's his personal laptop, as long as he's using his own key who gives a poo poo?
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Oct 31, 2013 18:50
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Rhymenoserous posted:Yeah, look. You're an IT guy, you know what people will stick into a CD drive given a chance. Now there's a peripheral in the office with an inviting love hole. If you have one of these in the office; someone is going to gently caress it. And they aren't going to clean up. I doubt its in an office, and usually you dont get a long time alone in active hospital rooms.
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Oct 31, 2013 18:50
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Vista is no harder to install than 7, so I'd have reinstalled Vista from an image if I was already far enough along the process to the point where I was doing this work anyway. XP is a completely different story.
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Oct 31, 2013 18:52
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Paladine_PSoT posted:Now if we could just get a fuser and a toner cartridge in there... A ticket came in: user was doing the needful but has been burned badly.
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Oct 31, 2013 19:02
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Caged posted:Vista is no harder to install than 7, so I'd have reinstalled Vista from an image if I was already far enough along the process to the point where I was doing this work anyway. Nah, I wouldn't have installed it, it was about providing an install disk.
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Oct 31, 2013 19:08
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SEKCobra posted:Nah, I wouldn't have installed it, it was about providing an install disk. Why do you care? Just give it to him.
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Oct 31, 2013 19:32
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A few computers where getting the wrong IP address this morning and were not able to connect to the network. The addresses they were pulling were something like 10.0.1.x and it felt like someone plugged in a personal wireless router or something. After scouring the building for an hour I came back to the office to get my water bottle and regroup. It turns out my freaking boss brought in an Airplay to play some classical Halloween music for us and it was handing out addresses on our network. 
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Oct 31, 2013 19:38
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An amazing thing just happened. So I work for a law firm, and we have an attorney who absolutely refuses to interact in any way, shape or form with IT. Her secretary calls on her behalf and handles all things IT related. This is a behavior that is not going away. The secretary will call helpdesk, refuse to troubleshoot and demand that the ticket be immediately escalated, which HD does because the lawyer in question is a rainmaker partner and she gets whatever she wants. So I picked up a couple of those tickets and resolved the issue, so the secretary decides that I'm her new first point of contact. I repeatedly send her our "stop doing this and freaking call helpdesk template" e-mails a few times. She continues to e-mail me, all the while I'm not contacting her back. I then leave for a 2 week vacation with an OoO on saying when I'll be back, confident that the OoO will finally force her to call helpdesk. She loving waits the two weeks I'm out, then replies to the pre-vacation e-mail chain and asks if I now have time to help her NOW. This is not the amazing part. The amazing part is, when I went to my boss to say "OH MY GOD THIS BITCH," he ACTUALLY WROTE HER AN E-MAIL THAT SLAPPED HER DOWN FOR DOING THIS. I taste tin. The world seems purple. Am I having a stroke? Am I dying?
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Oct 31, 2013 20:01
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Naramyth posted:A few computers where getting the wrong IP address this morning and were not able to connect to the network. The addresses they were pulling were something like 10.0.1.x and it felt like someone plugged in a personal wireless router or something. After scouring the building for an hour I came back to the office to get my water bottle and regroup. It turns out my freaking boss brought in an Airplay to play some classical Halloween music for us and it was handing out addresses on our network. And this is why DHCP snooping exists.
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Oct 31, 2013 20:08
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