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Wasn't sure if I should post this here or in SH/SC but I'll give it a whirl. A family member owns a few restaurants in Toronto, one of them has been getting irate Rogers customers who can't get a signal inside. Rogers used to have a nearby tower but lost it due to some beef with a condo board or something. Outside people get a weak but usable signal, inside little to nothing. Normally this would be Rogers problem but of course customers are short sighted and blame the local businesses instead. Someone asked me about getting a signal booster for the place but I have no first hand experience or knowledge of them. Is this even worth looking into or are they just SOL?
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Oct 22, 2013 18:26
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Direct customers to call Rogers and complain. Make sure they actually do. The companies really do take that poo poo seriously. They'll rush a new site through the pipeline.
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Oct 23, 2013 05:07
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plotskee posted:Is 7-11 Speakout the cheapest carrier for an emergency phone that will at most send a few texts a month? I'm looking for something I can top up and leave for a year, without losing a ton of cash in monthly fees/balance expiry. I'd be interested if there was something similar using the Telus network with the better coverage. Koodo uses the Telus network and has pay-as-you-go. When I was researching it, Koodo and Virgin were the best prepaid providers. That was in January, though.
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Oct 23, 2013 05:28
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Speak out is the cheapest because they have 365 day expiry.
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Oct 23, 2013 05:42
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Crossposting from the Canadian internet thread on Bell and Virgin's new "privacy" policies. Bell: http://support.bell.ca/billing-and-accounts/security_and_privacy/how_does_bell_respect_my_privacy?step=4 Virgin: http://www.virginmobile.ca/en/support/relevant-ads.html And opt-out links: Bell: http://mobilebrowser.bwanet.ca/optout/v2/bell-en.jsp Virgin: http://www.virginmobile.ca/en/support/preferences/relevantAds.html
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Oct 23, 2013 18:05
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ZShakespeare posted:Crossposting from the Canadian internet thread on Bell and Virgin's new "privacy" policies. Thanks. FYI, the opt-out "captcha" security code from Virgin only loaded for me in Internet Explorer. Chrome, Firefox, Safari didn't work. Fuckers.
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Oct 23, 2013 19:26
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Jesus, so not only are these motherfuckers gouging the populace on network connectivity, and building media and content empires.... now they want into the targeted ads game...
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Oct 23, 2013 19:44
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That captcha is ridiculous. Took me 6 different captchas before I finally got one that works. I was positively entering the proper letters each time but it kept denying me. Scumbags.
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Oct 23, 2013 21:12
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Is there any grounds here to argue something like breach of contract and get out of the data cancelling fee? I'm looking to jump back to a dumb phone but I also don't want to pay $400 to do it.
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Oct 23, 2013 22:23
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ZShakespeare posted:Crossposting from the Canadian internet thread on Bell and Virgin's new "privacy" policies. The best part is the opt out is only to the targeted ads. They are still going to collect your data. Wonder what cancelling whats left of my contract is going to cost me. Any other carriers have decent deals on right now? In Calgary and I mostly care about unlimited texting.
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Oct 23, 2013 22:37
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Geektox posted:Is there any grounds here to argue something like breach of contract and get out of the data cancelling fee? I'm looking to jump back to a dumb phone but I also don't want to pay $400 to do it. I'm curious about this too.. my 3 year Bell plan doesn't end until May, and i've been looking to cancel pretty much after my first year with them.
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Oct 23, 2013 22:42
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Choose the types of ads you'd prefer to receive. Relevant targeted ads Unfiltered random ads (opt-out) Oh great, so either way, I'm still going to get ads? gently caress!
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Oct 24, 2013 05:09
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Browsing MobileSyrup just now, anyone heard of this? http://www.knowroaming.com/ Anyone think this is legit? Would be a nice way to say "gently caress you" to the big 3 when roaming outside of Canada.
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Oct 26, 2013 19:36
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Migishu posted:Browsing MobileSyrup just now, anyone heard of this? http://www.knowroaming.com/ That looks sketchy as gently caress.
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Oct 26, 2013 19:48
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Migishu posted:Browsing MobileSyrup just now, anyone heard of this? http://www.knowroaming.com/
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Oct 26, 2013 21:08
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Yeah, it's really light on the technical details. I'd want some reviews from sources i trust. (Also roam Mobile user)
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Oct 26, 2013 23:12
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Finally told Rogers to shove it after getting on my employer's new corporate plan. That 30 day cancellation notice is kind of a bullshit unabashed moneygrab though. I'm sure it wouldn't take them 30 days to shut off my line if I, say, stopped paying them. Oh well. I should have known to cancel earlier anyway, no big thing.
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Oct 27, 2013 20:14
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Martytoof posted:Finally told Rogers to shove it after getting on my employer's new corporate plan. That 30 day cancellation notice is kind of a bullshit unabashed moneygrab though. I'm sure it wouldn't take them 30 days to shut off my line if I, say, stopped paying them. The 30 day cancellation thing is pretty much just one of those things that is there because everyone does it, there's no real reason for it at all.
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Oct 27, 2013 20:48
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DariusLikewise posted:The 30 day cancellation thing is pretty much just one of those things that is there because everyone does it, there's no real reason for it at all. There's a way around paying if you request the cancelation with notice and then formally complain to the CRTC or some such. I've seen a few blog posts with details.
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Oct 27, 2013 20:51
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Yeah, I recently had to pay the extra 30 days with shaw. Here is some video evidence of my experience. It's typical across the board. https://www.youtube.com/watch?v=D6G-wNyIxzM
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Oct 27, 2013 21:14
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I know the new wireless code requires carriers to allow same day cancellation but I don't think it is retroactive to old accounts. I guess I should be pissed but honestly I can't get that worked up about it. I should have expected this and cancelled sooner so really it's kind of my fault anyway. If I've got some free time maybe I'll look into ways around it but for now I guess I'll just pay the $190 or whatever for the extra month of service on the three lines I cancelled. Wow, when I think about it that's actually quite a bit of money on the table 
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Oct 27, 2013 21:15
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My dad is looking into a new phone contract. He's on mobilicity, and there is no reception in many places (including home and work) Can someone explain how this whole koodo or fido tab system works? I'm not entirely sure I understand how it works. Let's say it's a cheap "smartphone lite" or whatever they're calling it now (the cheap budget old phones). Assuming said phone is "worth" $400 (using the galaxy s4 mini on koodo as an example), is this correct: - $45 per month for the plan and tab for 2 years - Of that $45 per month, part of it is the tab, which goes towards paying off the phone - $100 for the phone (koodo's example) Then, at the end of the 24 month However, if you decide to leave, then your ETF is the balance left on the phone
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Oct 28, 2013 09:46
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It's great but sad and funny that Mobilicity's US roaming rates on T-Mobile/ATT are cheaper (10c per outgoing text/call minute, gently caress data) than T-Mobile's own prepaid rates.
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Oct 28, 2013 13:19
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Martytoof posted:I'm sure it wouldn't take them 30 days to shut off my line if I, say, stopped paying them.
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Oct 28, 2013 13:44
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Wild EEPROM posted:My dad is looking into a new phone contract. He's on mobilicity, and there is no reception in many places (including home and work) I have an iPhone 4 with koodo that I got last year. The buy outright cost if the phone was 250. Without contract, just with a plan the phone was 100* and then -150 was added to my tab. Every month a value equal to 10% of my bill is added to the tab. So typical monthly bill of 40 makes the tab go up 4, if I go to the states than the bill is about 50 and the tab grows by 5. The tab itself can grow to +150 and can be used for hardware upgrades. If I leave the carrier i'd have to pay out any amount owed on tab. *pay 100 and then immediately get a 100 gift card, so it's a "free" phone
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Oct 28, 2013 13:46
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eXXon posted:It's great but sad and funny that Mobilicity's US roaming rates on T-Mobile/ATT are cheaper (10c per outgoing text/call minute, gently caress data) than T-Mobile's own prepaid rates. I guess, but I couldn't be happier with T-Mobile's $3 a day plan for unlimited calling/texting and data (the first 200MB or so of which are HSPA, then it switches to Edge).
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Oct 28, 2013 14:04
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Martytoof posted:I know the new wireless code requires carriers to allow same day cancellation but I don't think it is retroactive to old accounts. It's not, and I don't think it's required in all provinces. It's available in Nova Scotia, and I want to say Ontario, Quebec, Newfoundland and maybe others but I can't remember.
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Oct 28, 2013 14:30
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Lexicon posted:I guess, but I couldn't be happier with T-Mobile's $3 a day plan for unlimited calling/texting and data (the first 200MB or so of which are HSPA, then it switches to Edge). That sounds like it could be useful. Can you sign up for it each day through your phone and pay through your existing prepaid credit? Speaking of which, I needed another cheap AWS phone and picked up a Lumia 521 in the US ($99 at Best Buy). There have been mixed reports of success with getting it unlocked through cellunlocker.net, and it's not cheap anyways ($35). Are there any sketchy cell stores in the GTA that could offer a better deal. The other alternative I have is to meet T-Mobile's requirements, which are basically to put $50.01 in credit on it. I don't go to the US that often and the 90 day expiry on minutes is annoying but I guess for $10 every 3 months to prevent expiry that's not so terrible...
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Oct 29, 2013 00:19
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I'm in Canada, and I need to call my bank in Australia. They said they'd accept the charges but apparently dialing "0" to reach the operator to make a collect call doesn't work on a cell phone. Makes sense, I've just never thought about it. So I called Bell to see how to make a collect call from a cell phone, but apparently that's impossible. That seems strange to me... hasn't this come up before? Isn't this a gaping, obvious flaw that cell phones need to fix? They've been around for a while now, this should have been resolved by now. The guy at Bell said he'd been there for 5 years and it's never come up. Am I in the Twilight Zone? I'm using an iPhone so now I'm looking at VOIP apps, but apparently they're all terrible. They all have terrible reviews. What do people use? Skype? What's my best course of action here? I just need to make one phonecall and that's it, so buying a bunch of Skype credit or whatever is kind of a waste. Just find a payphone so I can call the operator?
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Oct 29, 2013 05:10
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Finding a payphone is probably the easiest free option. Skype credit would probably be like 3 bucks. The Google Hangouts app for iOS does free phone calls too (maybe just in the US and Canada?).
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Oct 29, 2013 05:20
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See if google dialler inside gmail website on a computer will work for you. I use it as a free alternative for customer service type calls during daytime.
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Oct 29, 2013 05:25
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stratdax posted:I'm in Canada, and I need to call my bank in Australia. They said they'd accept the charges but apparently dialing "0" to reach the operator to make a collect call doesn't work on a cell phone. Makes sense, I've just never thought about it. I'm sorry I can't help you with your issue, but this made me want to hear more. With old phones pressing 0 just made a certain tone that the other side interprets as 0. This is called dual tone multi frequency signalling. How does it make sense that cellphones can't do that? Is it common to not be able to use automated menus with cell phones? I haven't ran into that yet, although the only menus I can remember going through are from the bank or telus.
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Oct 29, 2013 05:53
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DrBox posted:I'm sorry I can't help you with your issue, but this made me want to hear more. With old phones pressing 0 just made a certain tone that the other side interprets as 0. This is called dual tone multi frequency signalling. How does it make sense that cellphones can't do that? Is it common to not be able to use automated menus with cell phones? I haven't ran into that yet, although the only menus I can remember going through are from the bank or telus. There's no operator for cell phones. There's just the carrier. Thanks for above suggestions. I looked into the Google Voice Dialer thing but I would have to put 10 bucks on the account up front, just like Skype. I'll see if I can find a payphone to call the operator from - I can pretend I'm in The Wire or something.
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Oct 29, 2013 05:57
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stratdax posted:There's no operator for cell phones. There's just the carrier. Ahh, thanks!
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Oct 29, 2013 06:07
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Back before I had a smart phone I noticed that Rogers had really expanded 411 into more than just a yellowpages type service. Try giving that a call and see if you can speak to an operator there.
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Oct 29, 2013 06:33
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I'm getting a Nexus 5, upgrading from a Galaxy Nexus. Is there anything I need to do to enable LTE on my Rogers account? I have the 6GB/$30 plan from years ago.
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Oct 31, 2013 20:31
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CLAM DOWN posted:I'm getting a Nexus 5, upgrading from a Galaxy Nexus. Is there anything I need to do to enable LTE on my Rogers account? I have the 6GB/$30 plan from years ago. You have to call them and get them to switch it over to an "LTE Ready" plan, last I checked. Shouldn't cost anything or otherwise impact your account.
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Oct 31, 2013 20:34
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Lexicon posted:You have to call them and get them to switch it over to an "LTE Ready" plan, last I checked. Shouldn't cost anything or otherwise impact your account. Great, thanks. If they try and take away my super data plan I will kill someone.
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Oct 31, 2013 20:36
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CLAM DOWN posted:Great, thanks. If they try and take away my super data plan I will kill someone. One thing you'll notice: moving from a 3G to an LTE device - you'll use waayyyyyy more of that 6GB bucket. I bet they regret offering that, much as AT&T/Verizon came to regret offering unlimited data.
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Oct 31, 2013 20:42
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Lexicon posted:You have to call them and get them to switch it over to an "LTE Ready" plan, last I checked. Shouldn't cost anything or otherwise impact your account. Not anymore. All plans (post-paid anyway) will give you LTE now. I've never come across a grandfathered plan that couldn't access LTE, even old BIS and BES plans.
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Oct 31, 2013 21:21
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