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Wreath challenge accepted!
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# ? Dec 3, 2013 09:07 |
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# ? Jun 5, 2024 08:02 |
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Volmarias posted:I think the point is to let them be seen during the fire inspection, so that they can be labeled fire hazards, so that you have justification in removing them. Ding ding ding. See if you can get an inspection scheduled while that facilities dude is on vacation or something. The problem will solve itself.
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# ? Dec 3, 2013 09:09 |
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chia posted:
Don't think I haven't thought about it. I need to pick up a few more years of experience first to be worth hiring all the way out from the US, then I need to make up my mind which Nordic state I actually want to live in. Last time I looked at it I was leaning Norway. My current job is pretty nice though, I get 4 weeks of vacation a year, and the project I'm working on seems like it's set to be a smash hit. If they don't give me a promotion soon I'll probably start looking elsewhere though, I'm due for one in the next couple months.
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# ? Dec 3, 2013 10:17 |
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[quote=""evobatman"" post=""422673895""] Wreath challenge accepted! [/quote] Woah is that cardboard? Do you know how expensive that is?
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# ? Dec 3, 2013 12:39 |
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GreenNight posted:Yeah, I have a zip up sweater at work for when I'm cold. We have Dell-sponsored duvet vests in a variety of sizes. I don't know when we got them, but they're a life saver when working in the server rooms or late at night when the HVAC is in "night mode".
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# ? Dec 3, 2013 13:45 |
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Is it normal for second/third line issue to work their way up the chain but somehow get back to first-line support again? My manager said (Heavily paraphrased!) "Hi Alex, here's this problem you should know about and one that's gone on for months, please fix this in the next 2 hours. I know that none of the senior engineers including myself have fixed this but we have a meeting with the client today so this needs to be done." Thank goodness for YOTJ. DrAlexanderTobacco fucked around with this message at 16:33 on Dec 3, 2013 |
# ? Dec 3, 2013 16:13 |
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Do these people even read what they type? How can he possibly expect you to solve that?
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# ? Dec 3, 2013 16:32 |
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Kachunkachunk posted:Do these people even read what they type? How can he possibly expect you to solve that? I have edited my post to reflect the hyperbole. He actually said "We need to show that we're responding to this and not just as if we're performing firstline diagnosis", buuut if you give a problem like that to a first-line engineer I'm not too sure what I can do
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# ? Dec 3, 2013 16:34 |
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They can say it's still being worked on and blame it on DrAlexanderTobacco. The management way of problem solving.
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# ? Dec 3, 2013 16:36 |
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Hey DrAlexanderTobacco what's going on this ticket? I see you touched it once, therefore it's your ticket and you should know everything about it. Why yes I see that all you did was re-assign the ticket to the proper group since it was sent to you in error, so what's the update?
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# ? Dec 3, 2013 16:40 |
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ExtraFox posted:Amazon is here to rescue you: http://www.amazon.com/Smoko-Toast-USB-Handwarmers/dp/B006FYRMM4 Fantastic. And yeah, I'd rather have the sleepy-face toast anyways.
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# ? Dec 3, 2013 17:01 |
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It's a really lovely issue as well. Satellite office (Managed premises, Regus etc.) with a third-party internet connection we do not have access to, who are working over the internet connecting onto Terminal Servers. Every so often the connection slows to a crawl, they can type a sentence into MSWord and it'll take 5 seconds or so to actually appear on the screen. Problem is that every time we get a call about it, it's resolved itself. We only have access to the client PCs, but not the router/firewall. So, I can run basic checks, traceroutes etc but apart from that I can't really suggest anything. What I've done today is give them my mobile number (eep) and asked them to call me, bypassing our helpdesk, so I can log onto their PCs instantly.
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# ? Dec 3, 2013 17:08 |
DrAlexanderTobacco posted:What I've done today is give them my mobile number (eep) and asked them to call me, bypassing our helpdesk, so I can log onto their PCs instantly. You poor, dumb bastard.
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# ? Dec 3, 2013 17:16 |
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DrAlexanderTobacco posted:What I've done today is give them my mobile number (eep) and asked them to call me, bypassing our helpdesk, so I can log onto their PCs instantly. Well, I guess everyone has to make that mistake once.
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# ? Dec 3, 2013 17:27 |
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tehloki posted:Why does every woman in my office have a space heater? Do they not make any women's clothing that is warm enough to wear in a 70 degree environment that is acceptable in a "business casual" workplace? Do women lose body heat faster than men? I'm totally against space heaters but gently caress it, if the COO thinks it's more important to get an IR sensor installed in the ceiling to stop one door from going off when he walks through it without pressing a button to turn off the alarm, I don't give a gently caress if the place burns to the ground because I left my heater on all weekend.. GreenNight posted:Yeah, I have a zip up sweater at work for when I'm cold. coyo7e fucked around with this message at 17:36 on Dec 3, 2013 |
# ? Dec 3, 2013 17:29 |
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quote:"You fool why would you give them your mob number" Yeah, I know On the bright side I'm only at my company for another 8 days. Then I'm off to a company that has a proper ticketing system in place with a proper first-second-third line queue, so if I get a problem on first-line I can escalate and it goes into a pool where every second line engineer sees it, everyone pitches in etc. At my current company, it's a case of forcing calls onto people, they either don't have the time or say stuff like "Check the config of the ASA and amend as needed", and it's like great, I have no experience with Firewall configs but thanks for the heads up!
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# ? Dec 3, 2013 17:35 |
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DrAlexanderTobacco posted:
Thank god for YOTJ.
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# ? Dec 3, 2013 17:36 |
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People aren't going to stop calling you just because you left the company, especially if the helpdesk is poo poo.
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# ? Dec 3, 2013 17:37 |
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Caged posted:People aren't going to stop calling you just because you left the company, especially if the helpdesk is poo poo. ding ding ding, we have a winner! At least try to charge them exorbitant consultant fees when they call.
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# ? Dec 3, 2013 17:38 |
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DrAlexanderTobacco posted:At my current company, it's a case of forcing calls onto people, they either don't have the time or say stuff like "Check the config of the ASA and amend as needed", and it's like great, I have no experience with Firewall configs but thanks for the heads up! I loving hate when things I "escalate" get bounced back down like this. If I knew how to do that, I wouldn't have bumped it up to you in the first place!
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# ? Dec 3, 2013 17:39 |
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Ya'll need to get a Google Voice number that you give to clients so you can easily block them if needed.
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# ? Dec 3, 2013 17:44 |
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GreenNight posted:Ya'll need to get a Google Voice number that you give to clients so you can easily block them if needed. I think I got the last (xxx)-gently caress-YOU number for reasons similar.
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# ? Dec 3, 2013 17:51 |
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Caged posted:People aren't going to stop calling you just because you left the company, especially if the helpdesk is poo poo. I had to leave my first job over 2 years ago to finish school. I got a call last week from one of the managers who apparently still thinks I work there. Hey, larchesdanrew, I need you to come over and look at my computer. Um... why? Cause it's messed up. Why, are you busy? I'm... not... there anymore? Oh, well [old supervisor] told me to call you and have you come over and fix it. You know I don't work there anymore, right? .....Yes you do. No, I don't. If I fix it, it'll be a $50 consultation fee and $150 per hour for labor. Why should I have to pay you to do this? It's your job! Stop jerking me off and fix my loving computer! *click* For laughs, I called my old supervisor and asked why he would tell this guy to call me, which of course, he knew nothing about.
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# ? Dec 3, 2013 17:53 |
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Did he actually tell you to stop jerking him off or did he say jerking him around? Because the former is a lot funnier.
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# ? Dec 3, 2013 17:57 |
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The obvious explanation is that larchesdanrew left his old job to be a phone sex operator. His old manager found this out and decided to combine the two.
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# ? Dec 3, 2013 18:05 |
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"Stop jerking me off and fix my loving computer" should be on a T-shirt, or something.
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# ? Dec 3, 2013 19:56 |
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Kachunkachunk posted:"Stop jerking me off and fix my loving computer" should be on a T-shirt, or something. This would have been perfect for the bottle opener USB drives
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# ? Dec 3, 2013 20:30 |
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Kachunkachunk posted:"Stop jerking me off and fix my loving computer" should be on a T-shirt, or something. coyo7e fucked around with this message at 20:50 on Dec 3, 2013 |
# ? Dec 3, 2013 20:47 |
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coyo7e posted:If someone from a former place of employment called me up and got rude trying to get me to come fix their poo poo, I'd probably tell THEM to jerk ME off before I might (yeah, right I wouldn't show up anyway,) show up. And make sure to tell them to put it into a ticket. I think the funniest part is that someone thought that he was lying when he said "I don't work here anymore." That'd be a hell of an excuse if you DID still work there.
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# ? Dec 3, 2013 20:53 |
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You should send him a faux bill for wasting your time. Make sure to put on some sweet letterhead.
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# ? Dec 3, 2013 21:05 |
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Caged posted:Did he actually tell you to stop jerking him off or did he say jerking him around? Because the former is a lot funnier. Yes, he did. Kachunkachunk posted:"Stop jerking me off and fix my loving computer" should be on a T-shirt, or something.
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# ? Dec 3, 2013 21:56 |
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GreenNight posted:You should send him a faux bill for wasting your time. Make sure to put on some sweet letterhead. This. At six times the price you quoted him. Watermark it with 5% opacity AWCII goatse as well.
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# ? Dec 3, 2013 22:22 |
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So I got an email from the head of engineering saying he wants to purchase TeamViewer for his team to share desktops with engineers in India. This is the same as LogMeInRescue right? Why do I get the feeling this is a terrible idea.
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# ? Dec 3, 2013 22:29 |
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GreenNight posted:So I got an email from the head of engineering saying he wants to purchase TeamViewer for his team to share desktops with engineers in India. This is the same as LogMeInRescue right? Why do I get the feeling this is a terrible idea. Ill be honest, Teamviewer seems to work a lot better than logmein.
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# ? Dec 3, 2013 22:30 |
Teamviewer is alright.
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# ? Dec 3, 2013 22:33 |
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Caged posted:Did he actually tell you to stop jerking him off or did he say jerking him around? Because the former is a lot funnier. I think my response would have been something like. "umm no, jerking you off would be more like $200 an hour, and illegal anyway"
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# ? Dec 3, 2013 22:41 |
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So I put a ticket in, Exchange Management Console just started acting up again, giving a 'Exception calling GetSteppablePipeline with 1 Arguments' error. This occurs about once a week or so. The bandaid fix is to adjust a registry entry and then it works properly again until a week or so later when it breaks again. I haven't been able to find a permanent solution, my googlefu has failed. So I created a ticket for it and assigned the team lead to it, mostly because he got his shiny new 70-662 certification just before his Cuba trip. It took him all of 10 minutes to kick it back to me with "You figured out the short term fix, you can figure out the long term fix. Don't assign me tickets without my permission again or you will be written up" I want to try it next time something comes up to see what I get written up for..
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# ? Dec 3, 2013 22:47 |
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blackswordca posted:So I put a ticket in, What a pure toxic environment that must be.
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# ? Dec 3, 2013 22:51 |
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blackswordca posted:So I put a ticket in, What the hell do the senior people at your place actually do? Aside from kick every ticket back down to you, that is.
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# ? Dec 3, 2013 23:02 |
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# ? Jun 5, 2024 08:02 |
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Inspector_666 posted:What the hell do the senior people at your place actually do? Aside from kick every ticket back down to you, that is. Blacksword works primarily remotely, I'm assuming the main office is banana planet.
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# ? Dec 3, 2013 23:21 |