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SeaborneClink posted:They sun-setted that app like last summer You can still get it on iPhone. And it's funny because they still tell us to tell every customer about it here. But it isn't available on android. Also, some people sent me discount requests. I am working on them. I was in a digital life meeting all yesterday. Turns out we aren't selling enough. SHOCKER!
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Jan 8, 2014 13:14
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Oh hey, I no longer work for AT&T! Now I feel like I can actually post here.SeaborneClink posted:They sun-setted that app like last summer They did release a new version of it "for iOS 7" recently, though it's terrible and doesn't follow Apple's UX standards particularly well. And last I checked (I knew a few people who worked in the iOS apps area in the company), it was still under development.
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Jan 8, 2014 16:53
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Picked up an HTC One a couple days ago, and from what I gathered there is an android update that came out a few months ago. Mine has done 2 updates from the AT&T section (a 20mb followed by ~215mb), but nothing from the actual android update check. Am I running into a series of sequential updates I'm having to do before it'll show the update to 4.3, and it's just taking a while cause of the 24 hour wait between each check, or did they already stop pushing it and I need to use the HTC sync program?
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Jan 12, 2014 09:13
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DKWildz posted:Picked up an HTC One a couple days ago, and from what I gathered there is an android update that came out a few months ago. Mine has done 2 updates from the AT&T section (a 20mb followed by ~215mb), but nothing from the actual android update check. It's possible. When in doubt, update with the computer.
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Jan 12, 2014 16:43
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Beefstorm posted:It's possible. When in doubt, update with the computer. I was prepared for this, but didn't end up using the HTC updater program (blaming it on work, but also general apathy). As an update, in case anyone else picks up a new HTC One like me, it went through 3 AT&T updates and I am now on android 4.3. So it turns out that they do have it set up as sequential updates, even though the first two don't seem android related. Annoying as someone grabbing one late and trying to catch up, but likely unnoticeable to all of you that have had them for a while now 
DKWildz fucked around with this message at 15:54 on Jan 14, 2014 |
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Jan 14, 2014 15:43
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How does tethering work, billing-wise? Do you need a special plan? My phone has a tethering option but I've never tried it. I want to know what happens if I touch that button but I don't want to be charged a bunch of money. I have the old unlimited data plan.
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Jan 14, 2014 23:48
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GoodBee posted:How does tethering work, billing-wise? Do you need a special plan? I'm not an ATT rep or anything but it looks like tethering is verboten on the old unlimited plans and if you're caught you'll get bounced to a non-unlimited data plan. Tethering is included with the new mobile share plans, though.
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Jan 15, 2014 00:02
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nimper posted:I'm not an ATT rep or anything but it looks like tethering is verboten on the old unlimited plans and if you're caught you'll get bounced to a non-unlimited data plan. I though about that. If I'm still using under 2-3 gb, is there anyway ATT would know or care? I probably don't need the unlimited since I haven't gone over 1.5 gb in the past couple of months. I don't need to tether anything, I just don't want to get screwed if play around with it.
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Jan 15, 2014 01:17
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GoodBee posted:I though about that. If I'm still using under 2-3 gb, is there anyway ATT would know or care? Well you can't get unlimited just FYI, and tethering through the official app will just say something to the effects of this won't work, please contact your carrier. It won't screw you really, it just won't work. If you have a family plan a mobile share plan might make sense, if on an individual plan it's a bit tougher. Check the OP to see the plans. Mobile share plans allow tethering at no extra cost. Beefstorm I saw an email on your store selling a digital life and if want you to know I was really disappointed that it wasn't your name.
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Jan 15, 2014 02:33
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Duckman2008 posted:Well you can't get unlimited just FYI, and tethering through the official app will just say something to the effects of this won't work, please contact your carrier. It won't screw you really, it just won't work. Especially since I'm the ambassador... She was on maternity leave and the FIRST DAY she is back, she sells one. What a scam.
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Jan 15, 2014 16:20
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I have a go phone plan with 250 minutes. I just got disconnected on a call because it said I ran out. Then I got a message saying that I ran out of minutes, and any more minutes I use will be charged at the normal rate. However I'm not able to make calls at all (I get the message saying I have none left), so I'm confused - shouldn't it let me call at a by the minute rate for now, just like it says?
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Jan 16, 2014 23:28
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Beefstorm posted:Especially since I'm the ambassador... Maybe she sold it while on maternity and had to wait to come back to make it official.
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Jan 16, 2014 23:32
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actionjackson posted:I have a go phone plan with 250 minutes. I just got disconnected on a call because it said I ran out. Then I got a message saying that I ran out of minutes, and any more minutes I use will be charged at the normal rate. However I'm not able to make calls at all (I get the message saying I have none left), so I'm confused - shouldn't it let me call at a by the minute rate for now, just like it says?
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Jan 16, 2014 23:45
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SeaborneClink posted:No, because you have no balance and they have no way to bill you in arrears. You can add money to the account and be charged the $0.10/min Okay, thanks. I'll just stick with texting for the next week.
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Jan 16, 2014 23:50
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OP updated with new plan recommendations and upgrade acceleration. Two year goons take notice!
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Jan 19, 2014 18:48
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Beefstorm posted:OP updated with new plan recommendations and upgrade acceleration. DEAR GOD, AT&T might have found a way to get me on Next 
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Jan 20, 2014 06:59
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Maneki Neko posted:DEAR GOD, AT&T might have found a way to get me on Next The only plans that tend to still really be less than the new Share Value plus Next plans are older individual plans, and 4-5 line plans that use 4-6GB of data a month. Otherwise I would say most of the plans give many people an incentive to switch over. I saw this yesterday and I'm waiting for the storm. I can't think of a time that any company made this many people simultaneously eligible to upgrade. Thanks T-Mobile.
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Jan 20, 2014 14:20
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Duckman2008 posted:The only plans that tend to still really be less than the new Share Value plus Next plans are older individual plans, and 4-5 line plans that use 4-6GB of data a month. Otherwise I would say most of the plans give many people an incentive to switch over. I'm all excited! So many people are gonna be eligible. So much volume pushed.
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Jan 20, 2014 14:26
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Beefstorm posted:I'm all excited! So many people are gonna be eligible. So much volume pushed. I'm waiting for it to be everyone buys a new phone in the next few months, then come summertime it'll be like "where did everyone go?"
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Jan 20, 2014 16:43
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Duckman2008 posted:I'm waiting for it to be everyone buys a new phone in the next few months, then come summertime it'll be like "where did everyone go?" Good point. But I'll reap the benefits for now.
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Jan 20, 2014 18:28
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Beefstorm posted:I'm all excited! So many people are gonna be eligible. So much volume pushed. I understood this as a clear grab at getting people on to NEXT four when the new iPhone comes out.
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Jan 20, 2014 18:33
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Can a rep tell me if I'm understanding this correctly, or if I'm a moron; My wife and I are thinking about maybe switching to ATT. If we take the 4GB mobile share, plus two already owned smartphones(two N5s), it works out $122.50 a month(before taxes and whatnot) with my Premier discount from work(25%). Am I missing anything painfully obvious here?
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Jan 20, 2014 21:26
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Dradien posted:Can a rep tell me if I'm understanding this correctly, or if I'm a moron; Why wouldn't you do Mobile Share Value? I'm coming up with $102.50 before tax.
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Jan 20, 2014 22:23
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We have old, non-mobile-share plans for two smartphones, one has the 2GB/$20 data plan while my phone still has the legacy "unlimited" plan at $30. We pay overall about $110/mo. The problem is, I don't actually use anymore than about 1.3gb in any particular month, and there had been a push around here to get me to drop down to something cheaper since we're spending $120 more a year on my phone and not actually getting anything we use for it. Now I see in the OP that 2GB/$20 was dropped even before the old plans were dropped for Mobile Share. Mobile Share doesn't make any sense for us since it would cost $135-155, and we don't text (I've transitioned to Google Voice for the rare person who insists on communicating like a teenager) and we'd maybe use tether once a year, so that's a no-go. I guess my only question is if we called a Customer Service tech could we get my phone moved to the same 2/$20 plan we already have active on another phone on the account? We're trying to find some way to cut our bill a little but it looks like any change would just make it larger.
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Jan 21, 2014 01:55
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Craptacular! posted:
I'd be shocked if this happened. I would just say no way, you're already seeing a savings so ATT has no incentive to cut it even if they could. It's not even a call and try type question, once Grandfathered plans are gone they are gone. Only thing you could do is drop to 550 minutes if you aren't using all of the 700 plan. That is $10 a month less. Keep in mind you lose your rollover minutes unless the rep is nice.
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Jan 21, 2014 02:22
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Duckman2008 posted:I'd be shocked if this happened. I would just say no way, you're already seeing a savings so ATT has no incentive to cut it even if they could. It's not even a call and try type question, once Grandfathered plans are gone they are gone.
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Jan 21, 2014 03:24
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Whelp, just made the jump, from ST to ATT. Slightly more data, with the option to stream crap on the go. Question though. I ported two numbers, I assume my current service will be fine until I get the other SIMs and activate them, correct?
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Jan 21, 2014 04:00
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Craptacular! posted:We have old, non-mobile-share plans for two smartphones, one has the 2GB/$20 data plan while my phone still has the legacy "unlimited" plan at $30. We pay overall about $110/mo. Are in contract? Would it just be easier for you to go to go phone? $60 a month for unlimited talk, text and 2gb?
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Jan 21, 2014 04:24
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I just got an email from AT&T about the in-contract Next offer Beefstorm mentioned. Neither the email nor the AT&T site answer my main question: What happens to my existing contract if I take them up on that? Is this just a Next installment plan (on top of my grandfathered subsidy plan), or is this also fulfilling my service commitment like the old early upgrade offers?
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Jan 21, 2014 19:50
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Molten Llama posted:I just got an email from AT&T about the in-contract Next offer Beefstorm mentioned. The existing contract is kaput. So if you keep whatever plan you like and get a phone on an installment plan. If you keep your Grandfathered plan it tends to not be worth it, if you go to a mobile share value plan you start seeing the monthly discount with Next.
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Jan 21, 2014 19:59
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Awesome, thanks. Sounds like it's time to jump onto a value plan.
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Jan 21, 2014 20:57
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Quick question... AT&T is offering me two choices for unlimited family messaging: (SMS/MMS) Family Messaging Unlimited and Family Messaging Unlimited with Mobile to Any Mobile Calling Both of the plans are $30.00/month (will either be discounted by our employment group?), but the second plan also has unlimited Mobile to Any Mobile Calling. Is there any reason NOT to choose the second plan?
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Jan 21, 2014 21:50
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Vinlaen posted:Quick question... Nope. Take the AM2M
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Jan 21, 2014 22:03
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Vinlaen posted:Quick question... You won't see a discount on any texting plans, and the first, not as good plan is simply an old SOC code.
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Jan 21, 2014 23:35
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Thanks for the help!
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Jan 22, 2014 00:24
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This is kind of a long question, or at least it takes a lot of explaining. I'm looking at a Mobile Share Plan to see if I can save some money. My wife and I have a plan as such:
$9.99 for another line $30.00 for my wife's 3GB data (Galaxy S3) $30.00 for my grandfathered unlimited data (Nexus 5) $30.00 for unlimited texting $6.99 for mobile insurance on my wife's line $2.99 for roadside assistance on my wife's line $30.00 for 3GB data plan for my tablet (Nexus 7) $30.00 for 3GB data plan for my wife's tablet (Nexus 7) ----------- $229.96 before taxes and regulatory fees
$40.00 for my wife's phone line (still under contract) $25.00 for my phone (off-contract) $10.00 for my tablet $10.00 for my wife's tablet $6.99 for mobile insurance $2.99 for roadside assistance ----------- $224.98 before taxes and regulatory fees. Is my math right? It doesn't look like Mobile Share has much to offer me, especially since I have the grandfathered unlimited plan, which I am reluctant to give up.
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Jan 22, 2014 00:25
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Is AT&T doing any kind of price matching at this point to compete with T-Mobile? I am very tempted to use the Tmo ETF program and switch, because I'll be money ahead in less than one year. However, with even a $10 drop on my monthly bill from AT&T they kill my temptation. Are reps able to do that at this point?
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Jan 22, 2014 02:10
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adorai posted:Is AT&T doing any kind of price matching at this point to compete with T-Mobile? I am very tempted to use the Tmo ETF program and switch, because I'll be money ahead in less than one year. However, with even a $10 drop on my monthly bill from AT&T they kill my temptation. Are reps able to do that at this point? Well what does your plan look like now? What kind of phone are you using? Looking to get a new one? Tell us what you're using/what you're looking to use and maybe we can help you break it down.
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Jan 22, 2014 04:44
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adorai posted:Is AT&T doing any kind of price matching at this point to compete with T-Mobile? I am very tempted to use the Tmo ETF program and switch, because I'll be money ahead in less than one year. However, with even a $10 drop on my monthly bill from AT&T they kill my temptation. Are reps able to do that at this point? No, but look at the new mobile share plans to see if they can save you anything. ATT is matching by offering anyone in contract the ability to get another new phone via Next. Hell, if you were in contract and wanted to get out to have a lower plan, you can get a phone via next, sell it, then use that to pay off the phone. It would be full price, so I'm not sure of the iPhone would be the best way to try that. smilingfish posted:This is kind of a long question, or at least it takes a lot of explaining. Do you use that much data? The mobile share 10GB is $30 less and would be more comparable price wise. Otherwise some of it depends on when her line goes out of contract. Also, do you have a discount? Discounts will go off of the voice and unlimited data plan on your old plan, goes off of the $130 with the mobile share. Where did the feature phone in the old plan go with the mobile share? FYI feature phones are $20 a month on mobile share, not $10. Duckman2008 fucked around with this message at 13:39 on Jan 22, 2014 |
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Jan 22, 2014 13:33
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Hey all, my wife and I are on GoPhone right now with the $60 plan ($54/month with no tax through callingmart.com) and my coworker just informed me that they reworked the mobile share plans and that our corporate discount even applies to the whole bill rather than just the base cost piece. Can someone confirm that this is true or not? The economics for switching to the no-contract mobile share plan would dramatically shift it were true and would be slightly more expensive ($53 + taxes with 20% discount) to go to the mobile share but I'd get tethering for my iPad which is a nice perk. We'd be looking at the 4GB plan to replicate our current 2GBs each.
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