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JohnnyCanuck posted:A ticket came in! FIX IT!!!
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# ? Feb 4, 2014 23:44 |
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# ? Jun 1, 2024 06:34 |
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A Resignation Came In Today.... It was my own. I haven't shared many of my stories but most of them would just be rehashes of all the bullshit it seems like we as techs deal with on a daily basis. Was in the ER over the weekend with a panic attack after being berated by the director of my department on a conference call for 1.5 hours. The reason for the 'disciplinary action' was that a co-worker patched all our exchange boxes in the middle of the day and said that i told him to do it. He had no proof or email chain, just simply said i told him to do it. Got a job makin pizzas for now ,and it'll pay the bills and might even be a nice reprieve from office life. So anyone in the midwest have any bones they wanna throw my way I've got a neat little resume.
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# ? Feb 5, 2014 00:07 |
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Loose Ifer posted:A Resignation Came In Today.... My job (I think) is looking for a windows server 2012 admin and also Hyper-V capable people, if you've got experience in either of those and don't mind moving/live near here already (not going to say exactly... but it's outside chicago) I can try to help you out. Also, sorry to hear that, sounds like a poo poo situation, but at least you recognized it and got out for your own health/sanity.
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# ? Feb 5, 2014 00:18 |
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Six years of Windows Server 2012 admin experience!
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# ? Feb 5, 2014 00:20 |
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Loose Ifer posted:So anyone in the midwest have any bones they wanna throw my way I've got a neat little resume. Where in the Midwest?
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# ? Feb 5, 2014 00:24 |
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GreenNight posted:Six years of Windows Server 2012 admin experience! LOL we are an MSP I would hope that my higher ups would have better postings than that! Unless you are one of the goons I work with loving around...
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# ? Feb 5, 2014 00:26 |
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Shouldn't have resigned. Instead you should have berated the director back and then seen how long it took them to fire you while you didn't give a gently caress and continued to do your normal duties competently. Thats just my opinion, whatever you do Just get happy.
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# ? Feb 5, 2014 00:31 |
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MF_James posted:LOL we are an MSP I would hope that my higher ups would have better postings than that! Unless you are one of the goons I work with loving around... Na, Madison WI here.
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# ? Feb 5, 2014 00:35 |
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KoRMaK posted:Shouldn't have resigned. Instead you should have berated the director back and then seen how long it took them to fire you while you didn't give a gently caress and continued to do your normal duties competently. If you're likely to have a panic attack just confronting the idea of going back in to work then it's probably best to resign.
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# ? Feb 5, 2014 00:59 |
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Caged posted:If you're likely to have a panic attack just confronting the idea of going back in to work then it's probably best to resign. You may be able to claim disability if you get your doctor to sign off on it.
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# ? Feb 5, 2014 01:22 |
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I meant vs the idea of going in to wind people up. But you're right, doctors are there for this sort of poo poo too.
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# ? Feb 5, 2014 01:52 |
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While I am a huge cheerleader for people not being doormats and telling clients, coworkers or bosses to gently caress off if you're having panic attacks the best course of action is just to not bother and gtfo as soon as humanly possible
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# ? Feb 5, 2014 01:56 |
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go3 posted:While I am a huge cheerleader for people not being doormats and telling clients, coworkers or bosses to gently caress off if you're having panic attacks the best course of action is just to not bother and gtfo as soon as humanly possible It's all about taking care of yourself because in this industry it seems unlikely that anybody else will. Sometimes that requires you pushing back at clients, sometimes that requires getting the hell out. No job is worth either your health or your self-respect.
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# ? Feb 5, 2014 02:07 |
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hackbunny posted:Our new QA guy talks and writes like an overexcited puppy. One day I'll make him read Q.A. Confidential What the hell did I just spend the last half hour reading
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# ? Feb 5, 2014 02:20 |
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Loose Ifer posted:A Resignation Came In Today.... I don't have any assistance to offer but I just wanted to chime in with a good for you for having the courage to leave a lovely situation. To be honest one of my favourite jobs was working as a delivery driver for a pizza chain so it will probably be a nice break for you as you mentioned. Hope you get back to what you want to do soon.
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# ? Feb 5, 2014 03:26 |
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hihifellow posted:Some days I look at the two big red buttons we have in our data center (main breaker and fire system discharge) and I get this sort of nervous paranoia that says "one of these would be the end of you, and the other will fill the room with oxygen destroying gas" and I suddenly don't really want to be in there anymore. In our last building, we had a big red button to open the doors from the inside to get out, if the magnetic locks didnt automatically disengage. We also had a big red button on the outside to let you into the building if there was a fire. Guess what happened. Constantly? (Let's not get into the poor design of this. It was awful. Basically, the elevators would take you up into a small area with no stairs to escape in case of a fire... so you needed an emergency button to get "into" the work area in case of a fire so you could get "out" again through the stairs.)
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# ? Feb 5, 2014 04:31 |
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Loose Ifer posted:A Resignation Came In Today.... Was this the same job as: Loose Ifer posted:- User If so, it was probably overdue
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# ? Feb 5, 2014 04:55 |
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Loose Ifer posted:So anyone in the midwest have any bones they wanna throw my way I've got a neat little resume.
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# ? Feb 5, 2014 06:57 |
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JohnnyCanuck posted:A ticket came in! The "majic" reports, duh. Your user is obviously a Djinn.
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# ? Feb 5, 2014 14:29 |
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Capture the user in a ring and sell the ring on ebay.
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# ? Feb 5, 2014 15:02 |
Source Element pointed me to this thread. Didn't know it existed! I get a lot of support tickets from our Moscow office, and some IT dude over there occasionally opens tickets with me. Rather than attaching an error log or a copy-paste of the terminal, he sends pictures. Not screenshots. Pictures. As in using a very bad camera phone at some weird janky angle (ie: super high/low and up close). Half of them are basically impossible to read. Given that this guy is entrusted with numerous IT duties in the office, I find it weird he'd do this sorta stuff. If he was some 60 year old dude with no computer experience? Sure. But that's not the case. This morning, I got a ticket and it has a photo which is completely impossible to read. No amount of zooming can help me decipher it. The only description aside from pic is "when parallel job crushes". Not sure why, but they always write crash as crush; I think it's charming I know what he means in the error, but there are dozens of things that could be going wrong. One phrase doesn't help. I respond saying that I just can't read the picture, and his problem is WAY too broad; it's impossible for me to make use of the photo and would like a screenshot instead. Within a few minutes, he responds! Rather odd, considering the time-zone differences in-play. His response? "what is screnshut"
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# ? Feb 5, 2014 15:55 |
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I wonder if he is expertly trolling you.
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# ? Feb 5, 2014 16:13 |
Geop posted:Source Element pointed me to this thread. Didn't know it existed! I work with a Russian guy. He is awesome but he has the same sort of spelling ticks. Shall is always spelled shell. Launch is spelled lunch. And so on. I do our technical documentation, including proofreading and approval of new knowledgebase articles, so I always have to fix those things. I find it sort of charming too, and don't have the heart to tell the guy that 'shall launch' and 'shell lunch' are completely different.
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# ? Feb 5, 2014 16:17 |
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It's because they use a completely different alphabet there and the phonemes don't match up.
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# ? Feb 5, 2014 16:21 |
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I hate excel. Hunted a bug where a certain (bigint) number could not be found in the database. Turned out the User opened the csv file in Excel and looked for the wrong numbers, because Excel turned the last digits into zeros. I want to be mad at the user for wasting our time but .csv automatically opens with Excel and how should the user expect that Excel ignores the data in the file and just displays whatever the gently caress it chooses? By now I almost always assume that it is an excel problem when a user reports an error with a data import. Yes, let's turn all those perfectly valid dates into the internal Excel number representing that date because I am sure all other programs understand the Excel format!
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# ? Feb 5, 2014 18:00 |
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BabyFur Denny posted:By now I almost always assume that it is an excel problem when a user reports an error with a data import. Yes, let's turn all those perfectly valid dates into the internal Excel number representing that date because I am sure all other programs understand the Excel format! Not exactly an IT guy, but I had to chime in here to say gently caress Excel for the way it zeroes out the last digit of a long number. I work with power companies and when people want to switch their supplier, they need to give them their meter number - which is 16 digits, all numbers, in the worst and not uncommon case. If that number goes through Excel at any point (which it will) and the guy doing so isn't on the ball and knows to format it as a string, you end up with the last digit set to zero. Ideally, that's a whole 'nother electricity meter at the same address. I get to clean that poo poo up every day. Why is this even the default behavior? If I put a number with that many digits into a spreadsheet, wouldn't it make sense to assume that this is the precision I want? On the flipside, if it does have to round, why leave the first fifteen digits alone and only zero out the last one? If it at least rounded off multiple digits, it would be easier to spot the error. It just boggles my mind.
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# ? Feb 5, 2014 18:13 |
That's due to double-precision limitation, right? As a work-around, would you be able to change the cell formatting from numbers to something alphanumeric? I mean, if it's a serial number, you might not really need the quirks that come with regular cells (which do math).
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# ? Feb 5, 2014 19:02 |
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evol262 posted:Where in the Midwest? I live downtown Milwaukee, WI. Might be moving a west, towards Madison if i can't find anything out this way. You guys can PM me or email me kylepantss@gmail.com so we don't poo poo up the thread with my cries of unemployment. But yeah, i'd been trying to step up to the higher ups here, but it's like talking to a wall most of the time. HR doesn't fight for either side, just really makes sure no laws are broken. Other than that, i don't think they give much of a gently caress. They haven't talked to me about training anyone on any of the stuff i know, and as much as it sucks for the guy who will have to replace me, I'm probably going to delete all of the documentation I've made over the past 3 years, because they've never given me a KB to put it all into, after about 10 requests to the SP team to spin me up a page.
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# ? Feb 5, 2014 19:14 |
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Okay, so it's not that it drops the last place. It's that it (well, the IEEE spec it's based on) specifically exists to gently caress with me. Good to know. And yeah, I can just format the serial number as a string, I learned about that pretty quick. The issue is with other people who don't know about it pasting those serial numbers into Excel and then using them from there. The entire process of supplier change in Germany is highly automated, so the good outcome is immediate failure, but the real headache is when it goes through, i.e. finding those little bastards when the customer finally notices his bill doesn't line up with how much power he's using, which can take a year...or two. I've seen that poo poo go back literally a decade across six different suppliers, guess how much fun it is to call them all and figure out how to fix it.
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# ? Feb 5, 2014 19:17 |
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Loose Ifer posted:A Resignation Came In Today.... gently caress yeah! Good for you! Any job that sends you to the ER is a lovely job that must be left ASAP. Sure, there were other ways you could have handled getting lambasted by the director on a conference call that would have saved you this job, but gently caress that. The job wasn't worth it and there will always be others. Like a manager of mine one said, "These things have a way of working themselves out."
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# ? Feb 5, 2014 19:32 |
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Excel straight up destroying my data is getting really old. I frequently deal with data from a database in the form of strings like '5-11', '5-12', '5-13' etc. Dammit Excel, those are strings, not dates! Wouldn't mind too much if it only presented them as dates, but nooo. Paste '5-11' in a default cell and excel changes it to '5.nov' (I'm in Europe) what excel actually stores is the int representing the number of days from 01.01.1900 untill nov 5th this year, i.e what you get when you change the formatting to text is '41948'. Thanks excel. Didn't want that data anyway.
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# ? Feb 5, 2014 19:44 |
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Loose Ifer posted:They haven't talked to me about training anyone on any of the stuff i know, and as much as it sucks for the guy who will have to replace me, I'm probably going to delete all of the documentation I've made over the past 3...
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# ? Feb 5, 2014 19:44 |
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Gatac posted:Okay, so it's not that it drops the last place. It's that it (well, the IEEE spec it's based on) specifically exists to gently caress with me. Good to know.
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# ? Feb 5, 2014 19:46 |
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Excel is a useful and versatile tool about 70% of the time, and a psychopath that hates you personally about 30% of the time. The insistence in business on using it for goddamn everything (it's a database! It's a presentation tool! It's an ice-cream maker!) doesn't really help, either.
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# ? Feb 5, 2014 19:56 |
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docbeard posted:Excel is a useful and versatile tool about 70% of the time, and a psychopath that hates you personally about 30% of the time. Don't forget using it as a Gantt chart. Updating someone's bastard Excel Gantt chart with a new task or adjusting deadlines of dependencies is a private little joy of mine.
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# ? Feb 5, 2014 20:13 |
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docbeard posted:The insistence in business on using it for goddamn everything (it's a database! It's a presentation tool! It's an ice-cream maker!) doesn't really help, either.
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# ? Feb 5, 2014 20:27 |
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Agrikk posted:Don't forget using it as a Gantt chart. Updating someone's bastard Excel Gantt chart with a new task or adjusting deadlines of dependencies is a private little joy of mine. This actually gives me the chills In other news, a termination came in... With an offer to sign back on as a 'project employee' with a time-limited contract. Not even sure about the legalities of that in the communist paradise that is Norway...
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# ? Feb 5, 2014 20:28 |
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Loose Ifer posted:
Please don't do this. If your old employer are as bad as you say, they could come after you. Besides, leaving them with a hunk of random information with no organization is so much better. Or let them delete it when they reimage your machine.
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# ? Feb 5, 2014 20:47 |
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# ? Jun 1, 2024 06:34 |
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SubjectVerbObject posted:Please don't do this. If your old employer are as bad as you say, they could come after you. Besides, leaving them with a hunk of random information with no organization is so much better. Or let them delete it when they reimage your machine. Don't delete it - that would possibly implicate you (no plausible deny-ability). File it. File it deep. File it away somewhere no one will ever find it, and is likely to be deleted before anyone looks. It's a PITA not to have e.g. your predecessor's docs, but the reason we don't is that our employers/managers are dicks. Once they stop being dicks, people will leave useful docs.
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# ? Feb 5, 2014 20:58 |