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Sickening
Jul 16, 2007

Black summer was the best summer.

Agrikk posted:

Never burn bridges, act professional in the face of adversity, etc.

What ev'.

When I'm quit of these guys they'll be a collection of half-remembered names and faeces that occasionally float up from the bottomless pool of forgotten memories that is my head.

About time. Good job.

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Agrikk
Oct 17, 2003

Take care with that! We have not fully ascertained its function, and the ticking is accelerating.

The Electronaut posted:

He's not lying, it is a pants on head retarded company. Twice a year there is performance metrics bullshit that means nothing. Total Whose Line Is It Anyway, where the points are made up and they don't matter anyway.

One of my favorite bits that came out of this shitshow is the four page PDF that is a glossary of acronyms in common use around the company. Pedestrian stuff like FYI and ASAP is in there but then you get into things like PFA (please find attached) and down into my all time favorite:

PDTN

I poo poo you not.

Volmarias
Dec 31, 2002

EMAIL... THE INTERNET... SEARCH ENGINES...

Agrikk posted:

One of my favorite bits that came out of this shitshow is the four page PDF that is a glossary of acronyms in common use around the company. Pedestrian stuff like FYI and ASAP is in there but then you get into things like PFA (please find attached) and down into my all time favorite:

PDTN

I poo poo you not.

Disturbingly close to PTSD!

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

PDTN can certainly cause PTSD PDQ

Baby Town Frolics
Mar 21, 2008

It's like we've got each other's backs.

Agrikk posted:

One of my favorite bits that came out of this shitshow is the four page PDF that is a glossary of acronyms in common use around the company. Pedestrian stuff like FYI and ASAP is in there but then you get into things like PFA (please find attached) and down into my all time favorite:

PDTN

I poo poo you not.

I have PDTN on my whiteboard at work as a joke. My all time favorite line is "Please treat this with the urge" (They meant please consider this urgent. It wasn't urgent.)

Yes I work in IT, how did you guess?

Westie
May 30, 2013



Baboon Simulator

Baby Town Frolics posted:

"Please treat this with the urge"

I take it they don't mind if you have the urge to throw them out of windows?

Thanks Ants
May 21, 2004

#essereFerrari


I'm about to have some sort of moment that involves unplugging all low end networking equipment and throwing it into a loving fire. I've been fighting dhcp-relay on one of the Ubiquiti Vyatta-based routers for two evenings now, and it performs inconsistently at best, acts nothing like the sparse documentation says it should, and is happy to gently caress with DHCP traffic on interfaces that haven't even been configured for it to operate on.

Due to the pants-on-head retarded way that it works contrary to every other IP helper implementation I've ever seen, it wants the destination interface configured along with the source interfaces (working this out from the IP addresses is too hard I guess), with no way to say to it "hey, these are some source interfaces, this one here is a destination", so it's perfectly happy to relay DHCP packets off a subnet that actually has the DHCP server, and poo poo them all over a subnet that would otherwise need these packets relaying. Of course then this subnet sees a DHCP packet and forwards it back to the original subnet, and now we have a nice loop.

There are config settings for not forwarding packets that have already been forwarded, but like everything else, they don't loving do anything.

I think typing this out has made my mind up for me, it's going in the bin.

poo poo that's not pissing me off: At least Wireshark lets me see what's going on rather than poking around in the dark. What an awesome piece of software.

Thanks Ants fucked around with this message at 23:33 on Mar 9, 2014

UFOTacoMan
Sep 22, 2005

Thanks easter bunny!
bok bok!

Until now I didn't realize I had a favorite acronym. I'm in love.

dogstile
May 1, 2012

fucking clocks
how do they work?

Potato Alley posted:

Yeah the fact that someone would even ask the question would set off alarm bells - people who are secure with themselves don't need to ask, and people who are socially capable should already know who likes them and who doesn't, generally speaking, and be OK with that.

Just giving a quick update on this. I was CC'd into the reply back. My boss told her i'd been working here 3 months less than I have (which I don't know if that's him covering up or if he genuinely doesn't realise how long i've been here) and that next time she should speak to a main contact or wait.

Her complaints? The people working on her site were all busy with other calls (database work) and she thought that because I went and dug up information by grabbing it from them, that they weren't busy and could therefore talk to her.

She then complained that as she was going to be promoted to one of her colleagues positions, we should treat her with the same respect we do her colleague. We do, but her colleague has the final say on matters until she gets promoted in a couple of months.

Third complaint was that "Your employees are naive and shouldn't have answered the question of if I was liked or not". Well gently caress you, you shouldn't have asked the question. She even cherry picked the phrase that made her look like she was in the right, even then she had to twist what I actually said to fit her loving stupid agenda.

TL:DR? Someone who wants more power in her company than she has, has crippling self esteem issues and is pissing on everyone else because of it. Also, this wonderful loving phrase.

"regardless of my gender or my younger appearance I possess the same experience, seniority and expertise as he". Yeah, nobody gives a poo poo about your age or that you're a loving woman. Get over yourself.

Sir_Substance
Dec 13, 2013

evol262 posted:

What's the actual problem? I can almost certainly recommend an OSS solution.

I've never really understood the purpose of sharepoint, but doesn't alfresco do the same thing?

Rhymenoserous
May 23, 2008

mllaneza posted:

Dear Network Solutions,

How is that I have been removed from an account owned by an old employer, but you still have my loving Amex on file and charged it for that account ?

Gonna go with "That's your own drat fault".

Because it is.

MC Fruit Stripe
Nov 26, 2002

around and around we go
Having something on file does not constitute permission to charge it if the employee is no longer with the company (I'm a little lost as to why a personal credit card is on file, but them's the breaks.)

slightpirate
Dec 26, 2006
i am the dance commander
Two weeks ago we get a splash of emails from "British Airways" that was known to have some Z.Bot Trojan action going on. I write up a report and CC our director, my super and a few others who I knew would be in a position to notify the company - "heads up, if you get this email delete it, or if you've already clicked every link and attachment, please contact the support desk ASAP" You know, something reasonably preventative.

4 days later support gets a call about a PC in accounting with Cryptolocker. No big deal, Windows Defender Offline can take care of it.. but whats this, this person had 5 network shares available. Oh, they point to root directories for the majority of the corporate server.

Guess who got to pull the tapes and start restoring files ad-hoc until a proper restore could be scheduled.

Alereon
Feb 6, 2004

Dehumanize yourself and face to Trumpshed
College Slice

MC Fruit Stripe posted:

Having something on file does not constitute permission to charge it if the employee is no longer with the company (I'm a little lost as to why a personal credit card is on file, but them's the breaks.)
Presumably he authorized them to charge it when he added it to the account, even if he forgot doing so or didn't intend to there was probably fine print saying he was authorizing them to charge the card if other billing failed. Since he never removed the card from the account they can't magically know it's a former employee's personal card. But yeah, never use a personal card for work, if they care enough to bill it to a card they care enough to provide a company card to use. If it's an emergency, a company principal can use their personal card.

Phrosphor
Feb 25, 2007

Urbanisation

DrAlexanderTobacco posted:

Out of all the possible users, I think that lawyers are actually the worst. Worse than doctors, C-levels etc. - Even the most basic, just-passed-the-bar lawyer is extremely demanding and expects everything to be done instantly with the minimal possible level of access to his computer. Drives me insane.

There are exceptions. I sit next to 2 partners in an open plan office with a director, partners, solicitors and lawyers. Everyone is really chill and nice as long as stuff gets fixed/they know what is going on.

Fake Edit: Holy poo poo do these guys print a lot of stuff :staredog:

EAT THE EGGS RICOLA
May 29, 2008

Phrosphor posted:

There are exceptions. I sit next to 2 partners in an open plan office with a director, partners, solicitors and lawyers. Everyone is really chill and nice as long as stuff gets fixed/they know what is going on.

Fake Edit: Holy poo poo do these guys print a lot of stuff :staredog:

I'm very close to moving on to a new position doing development, but I've worked for law firms the entire time I've been employed in a professional capacity and it's generally okay but the VIP lawyers are basically the worst people in the entire world to deal with. It is absolutely impossible to manage their expectations about anything.

TheFuzzyLumpkin
Sep 15, 2003

But you are a person, and I can't say I'm awfully fond of that.
In my experience you can get quite a lot of cash out of lawyers if you're aggressive in initial hire negotiations (which you should be because your raises will always be crap and the only promotional opportunity you're going to get is "get a new job.")

My experience is all mid-size to large firms, though. There's always a couple of prima donnas but I think that's just generally true in all jobs.

Ynglaur
Oct 9, 2013

The Malta Conference, anyone?
Pissing me off: the combination of Juniper and Citrix. Seriously, gently caress them both. Please try to run on a browser released in the past 2 years, or on a version of Java released in the last 2 years.

Maybe it's just this organization's setup, but holy poo poo.

Gumball Gumption
Jan 7, 2012

Being cold called for a phone screen kind of sucks. You guys can't give me a heads up? Schedule a time with me? Ok, call me in the middle of the work day but don't get annoyed whenI tell you I need to call you back.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Ynglaur posted:

Pissing me off: the combination of Juniper and Citrix. Seriously, gently caress them both. Please try to run on a browser released in the past 2 years, or on a version of Java released in the last 2 years.

Maybe it's just this organization's setup, but holy poo poo.

We have the combination of Adtran and Netgear.

Thanks Ants
May 21, 2004

#essereFerrari


Bob Morales posted:

We have the combination of Adtran and Netgear.

I had no idea people actually used Netgear stuff.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Boss and a helpdesk guy are bitching about the way Windows handles wireless networks and giving their opinions on how it should work, and how stupid Microsoft is for not building all this stuff into Windows.

Then they said "When did Microsoft FINALLY put a built-in VPN client into Windows? Vista? Hah!"

I was going to peek over my cube wall and say "Look bitches I was setting up VPNs in the Windows 95/98 days, it was built-in back then. Shut the gently caress up and get back to work."

Over ISDN, too. Yay 3Com OfficeConnect. I doubt either of those fuckers ever used those either :smug:

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Caged posted:

I had no idea people actually used Netgear stuff.



They get mostly used for 'cube switches' but we have a 48-port over here because it was the cheapest 48-port gigabit switch with SFP, so it's what my boss ordered.

Crowley
Mar 13, 2003

Bob Morales posted:



They get mostly used for 'cube switches' but we have a 48-port over here because it was the cheapest 48-port gigabit switch with SFP, so it's what my boss ordered.

drat. I thought Netgear only made consumer stuff.

Then again, I'll probably never give the company a thought if I were to start over somewhere and for some reason couldn't buy Procurve or Cisco.

SEKCobra
Feb 28, 2011

Hi
:saddowns: Don't look at my site :saddowns:
Netgear unmanaged switches are my favorite. They just work and have a sturdy design. Never want to see them at work again tho.

EAT THE EGGS RICOLA
May 29, 2008

Someone mentioned a hospital-person tracking system that tracked exactly where all patients/doctors/nurses were at all times a while ago either in here or in the ticket came in thread. Does anyone know what this thing is called/who makes it?

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Crowley posted:

drat. I thought Netgear only made consumer stuff.

Their GUI is all goofy too.

BaseballPCHiker
Jan 16, 2006

SEKCobra posted:

Netgear unmanaged switches are my favorite. They just work and have a sturdy design. Never want to see them at work again tho.

The little 5 port switches are pretty rock solid. To bad those things dont have an uptime counter built in. I swear I've seen some of those where the frame has been replaced by fortified spider webs and the thing was still running 5+ years continuously.

AlternateAccount
Apr 25, 2005
FYGM

Crowley posted:

drat. I thought Netgear only made consumer stuff.

Still pretty accurate :V

Sirotan
Oct 17, 2006

Sirotan is a seal.


I don't think a day has gone by in the last month that I haven't had to deal with a problem with our KACE device, either because I'm submitting/updating a ticket, on the phone with a technician, or fuming because I'm waiting for a technician to get back to me. My latest problem is that when KACE runs an inventory check, on SOME computers (not all, and seems to be limited to x64 machines), empty folders get created on root with names like 'ad0dbbd6d21dd2cc09887b8aa15b' and '95758d21a5e5398270087dd6e817'. Clearly some kind of hash/checksum. These folders are created every two hour. KACE agents are set to run every two hours. Here's what it looks like:



Now CLEARLY the every-two-hour creation and the fact that I can actually create them on-demand if I run a manual KACE inventory check is a coincidence right? Well at least, that's what the KACE techs tell me, after this ticket has been open for four days:

quote:

Sirotan,

Talking to several of my co-workers this is not coming from the K1. Please see the following link and see if this helps.

http://social.technet.microsoft.com/Forums/windows/en-US/7b861402-aadc-4f33-933f-e5adc67bf707/guidnamed-files-in-root-directory


Thanks

No it didn't help and they aren't even GUIDs!

I've been on the phone with two different escalation specialists in the last two weeks. I've put hundreds of hours into learning and maintaining these things but I'm getting to the point where I'm ready to throw in the towel and switch to something else. I don't think I've ever had to deal with something quite so frustrating as KACE support.

:siren:DO NOT BUY A KACE DEVICE:siren:

Sirotan fucked around with this message at 20:48 on Mar 10, 2014

mattfl
Aug 27, 2004

EAT THE EGGS RICOLA posted:

Someone mentioned a hospital-person tracking system that tracked exactly where all patients/doctors/nurses were at all times a while ago either in here or in the ticket came in thread. Does anyone know what this thing is called/who makes it?

We use AeroScout. http://www.aeroscout.com/.

Which I guess is now owned by Stanley. http://www.stanleyhealthcare.com/

EAT THE EGGS RICOLA
May 29, 2008

mattfl posted:

We use AeroScout. http://www.aeroscout.com/.

Which I guess is now owned by Stanley. http://www.stanleyhealthcare.com/

Thank you!

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Good luck with products recently purchased by stanley.

Veskit
Mar 2, 2005

I love capitalism!! DM me for the best investing advice!
Is there like, an IT solutions thread? I keep having all these issues pop up and no idea how to figure out this poo poo.

Thanks Ants
May 21, 2004

#essereFerrari


Bob Morales posted:

'cube switches'

:gonk:

Bob Morales posted:

Their GUI is all goofy too.



I looked at a Netgear switch a few months back and it turned out that the management of it was even lighter than a web-managed switch - it used some horrible Windows application that probably involved Java at some point. To manage a network switch.

I ran so far away from that.

Thanks Ants fucked around with this message at 21:52 on Mar 10, 2014

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

Caged posted:

:gonk:


I looked at a Netgear switch a few months back and it turned out that the management of it was even lighter than a web-managed switch - it used some horrible Windows application that probably involved Java at some point. To manage a network switch.

I ran so far away from that.

My boss uses that. He also thinks the 'T' stands for trunk.

Inspector_666
Oct 7, 2003

benny with the good hair

Bob Morales posted:

My boss uses that. He also thinks the 'T' stands for trunk.

The way that the Negears handle/display VLAN info is absurd and totally backwards from how it should be.

blogo
Oct 1, 2004
When I got my current job the whole QA infrastructure ran on various "business class" netgear switches. I remember turning off one of them to move it to a different rack - it never turned back on again. The others we have slowly been replacing with cisco switches as they randomly stops working and require a manual reboot.

the spyder
Feb 18, 2011
Our entire $20mil company was ran off them when I started. I can't even remember how many of them I removed. They were terrible. Someone had tried to setup 1/2 a dozen vlans and QOS. It makes me cringe even thinking about how unstable the network was. Even worse someone in R+D/Eng would randomly forget they had a DHCP server running on one of their laptops/workstations and take down the entire network for half an hour until it was found. Thankfully everything is now HP/Cisco and this no longer happens :).

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nzspambot
Mar 26, 2010

Inspector_666 posted:

The way that the Negears handle/display VLAN info is absurd and totally backwards from how it should be.

Sounds like a Procurve switch :downs:

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