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Caged posted:The bit about withholding information was a big part of my previous job. It's definitely not par for the course with IT, and a fair reason to Some people have their entire identity defined by the power, real or imaginary, they have over other people. They'll go out of their way to increase or retain it, and knowing something that others don't is a privilege of people in powerful positions. So it strokes their ego. My last boss was one such, though he needed to make sure everyone knew that he was powerful so something as passive as withholding information did not achieve his goal.
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Mar 13, 2014 23:15
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larchesdanrew posted:Does anyone else have supervisors that have intimate knowledge of everything that is going on, but refuse to let you in on the secret so you can do your loving job, then swoop in at the last minute to interfere with every single loving thing you end up working on and take all the credit? Do you first find out about every single project, big or small, three days after it's supposed to have been finished? Are your repeated inquiries related to how things are set up and operate completely ignored, only to have said reaction come back to bite you in the rear end? 
GWBBQ fucked around with this message at 16:40 on Mar 21, 2014 |
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Mar 14, 2014 01:01
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GWBBQ posted:You need to I wish that were an option. My wife and I just bought our first house and are expecting our first child in a few weeks. I live in an area where I'd likely have to move several states away to find an appreciable saturation of IT jobs to find employment. I lucked the hell out landing this position. Basically everything else around here is contract based and requires weeks of travel at a time. Long and short of it is I'm in absolutely no position to bitch about having a job, I just wish I could DO it.
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Mar 14, 2014 03:47
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ConfusedUs posted:Hey blackswordca! Wasn't that meeting of doom that may or may not be an exit interview supposed to happen this week? I gotta know, man. Pretty sure that was today. Get in here blacksword!
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Mar 14, 2014 04:51
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iRend posted:I'm SSHing from an remote desktop session from a citrix session from a firefox in another citrix session from a win7 virtual machine on a 2 year old laptop running Red Hat and..... hey it's actually working quite well. Sooooo this is over. Kind of. The SQL database was backed up every 3 days locally, and never backed up in any other way because the storage team exclude all database files, because they might be in use. Oh and whoever set the stuff to be purged after 30 days, also set the audit logs to be purged after 14. On a client which has a 1 year audit retention policy. Tickets were ignored, heads stayed attached, poo poo is about 5cm from the fan.
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Mar 14, 2014 07:49
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WHERE MY HAT IS AT posted:Pretty sure that was today. Get in here blacksword! I still have hope he came out alive 
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Mar 14, 2014 07:59
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I love overtime, and any chance to get some I will grab it with both hands and maybe milk the time I spend on site - though one of the agreed perks I have is that I get paid from door to door, i.e. from the second I step out of my flat I'm on the clock until I step back in through the door. Anyway, last night we had arranged a change at 8pm to do a cache battery replacement and memory replacement, and the timetable that was laid out for me claimed, not unreasonably mind you, that I would start at around 8:10pm and be done by around 8:25pm. I duly walk into the data center at 8pm, locate the server in the enclosure, slowly withdraw it from the enclosure, pop the lid and.... what can only be described as a blind panic overcame me. The cache battery I had in my hands in no way, shape or form resembled the one which was currently in the machine. The one I had was a covered D shaped battery with a small circuit board at one end in order to connect it to the server; the one in the machine was 2 AA batteries taped up with a four point connector attaching it to the machine. After much removal of parts and chasing of cables, I deduced that the part that I had been given was in fact the wrong one. It was now 8:25pm. Still, there was a duff memory DIMM which needed replacing, surely that couldn't be that hard, no? Well, in this server there were 16 populated DIMMs. My notes said "Replace DIMM 7". The notes on our problem/job logging application said "Replace DIMM 7". There were four DIMMs in slots marked 7. If there was a wild sense of panic before, it escalated slowly. So I did what any decent but inexperienced engineer does. I replaced the DIMM in the first slot seven, put the server back together, placed it back in its enclosure, powered it on and... nothing. I did this three more times until the machine final decided that it was going to actually boot itself up. There was no memory test either, which is worrying me, plus at one point it seemed like the server fancied rebuilding itself from one of our deployment servers. By now it was 10:00pm, so as soon as it hit the Windows login screen, I called one of the guys in Infrastructure and called it a night.
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Mar 14, 2014 08:34
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Stuff like that reminds me of the time when after power maintenance(They had had a few blips earlier that day) a company's BUSINESS CRITICAL server's 5-disk RAID-5 suddenly decided it was degraded, one of the disks refused to come back up. Power maintenance was in the evening and I was on-site to make sure everythin was powered down and up properly, so I could instantly diagnose and get the server back up and running with a degraded array. No UPS of course because this was a small company server, and budget did not have any room for that(Hell, the two server racks were in the maintenance basement right next to a huge metal water tank, no air conditioning and a decent amount of dust) Called server manufacturer, they were in a bankrupcy phase and could not send out any replacement parts as a result. Called supplier, who after a bit of back and forth sent out a new disk, which arrived two days later. Meanwhile, the BUSINESS CRITICAL server(it ran an instance of Navision for the accounting department) was kept up and running with a disabled alarm and extra paranoia on the backups(at least those were good) The server itself helpfully stated which disk was dead, identifying it on-screen with its disk number. But the chassis had no such thing as convenient disk number labeling or anything. No way to figure it out either from the management utility, until I rebooted it and noticed the drives switched on and lit up their tiny LED light in a specific order as the controller identified each disk. Pulled the suspected dead drive praying it was the right one, plugged in the new one, booted the server, checked everything was OK in the utility, started the array rebuild to run overnight and the day was saved. Of course, I had to do this during closing hours because BUSINESS CRITICAL. The whole process took four days and thankfully nothing was lost. And could have been prevented entirely with a decent UPS.
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Mar 14, 2014 13:07
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Most of these tickets are all bad news, but how about some good news for a change. Sat in a meeting yesterday where it was decided to upgrade our 10mbps pipe to 100mbps ($900/mo to $1200/mo) then start backing up everything offsite auto - no tapes anymore!  Also we're going to Office 356 which I'm not sure how I feel about yet.
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Mar 14, 2014 13:11
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GreenNight posted:
9 days off a year? Better than some goons, it seems like. Vvvv: 365/356. Bad joke CaptainJuan fucked around with this message at 13:28 on Mar 14, 2014 |
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Mar 14, 2014 13:20
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CaptainJuan posted:9 days off a year? Better than some goons, it seems like. Is that the average amount of time that 365 is down? That'll be fun. Our email server hasn't been down for more than 10 minutes in ~ a decade.
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Mar 14, 2014 13:21
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Did Blackswordca die or something. I need him to come back and update 
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Mar 14, 2014 13:37
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My boss asked me to look at a computer. Not only is it a personal computer, it isn't even his -- it's his neighbor's. Motherfucker, my family doesn't get to bring me any computers that don't belong to a relative. I have a no personal work policy at work, it's a nightmare and not worth it. I refer them to a trusted local guy. But whatever, my boss is a good guy who's always done right by me. I'll do him a solid and take a look. Turns out that not only does he not know what's wrong with it -- his neighbor told him, and I quote, "It's hosed up" -- but it has exactly one account and we don't have the password. Also, this last discovery tells me that my boss has not attempted troubleshooting before bringing it to me, or even so much as turned it on.
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Mar 14, 2014 14:07
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Veskit posted:Did Blackswordca die or something. I need him to come back and update He updated us in IRC but I won't go and spoil all the fun... it's coming.
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Mar 14, 2014 14:29
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Ia Ia Blackswordfthagn?
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Mar 14, 2014 14:31
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dox posted:He updated us in IRC but I won't go and spoil all the fun... it's coming. 
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Mar 14, 2014 14:56
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dox posted:He updated us in IRC but I won't go and spoil all the fun... it's coming. Where is this channel?
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Mar 14, 2014 15:12
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guppy posted:but it has exactly one account and we don't have the password. Memory stick, CHNTPW iso (or Hiren's), YUMI to make it bootable, blank pw, done.
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Mar 14, 2014 15:16
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sfwarlock posted:Memory stick, CHNTPW iso (or Hiren's), YUMI to make it bootable, blank pw, done.
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Mar 14, 2014 15:26
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Yeah, I think I am less willing to do that than just wait for my boss to call this idiot,
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Mar 14, 2014 16:34
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So an email came in. One of the remote sites had a server hard drive die on them a while ago, so my company sold them a new "rodc" ( a lenovo thinkpad ). The server originally onsite was an HP Prolient. So the server was brought back to our office and then supposed to be brought to the client site. Instead it was brought back to the office and looks like it was recycled. 
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Mar 14, 2014 16:42
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blackswordca posted:So an email came in. Should we take this to mean that your "sure thing" new job with the "one last chance" guy fell through?
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Mar 14, 2014 16:44
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Volmarias posted:Should we take this to mean that your "sure thing" new job with the "one last chance" guy fell through? I havent heard from them, but I did have another phone interview on Monday with a different place. Hoping to hear back today.
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Mar 14, 2014 16:45
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I just had a client think I was making fun of their computer for referring to a "mickey mouse plug".
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Mar 14, 2014 16:55
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dox posted:He updated us in IRC but I won't go and spoil all the fun... it's coming. *taps foot impatiently* Also one of the projects me and my boss pushed through last year was a Exchange 2003 -> 2010 upgrade, followed by enabled online archiving and then importing all 600 PST files into Online archiving. I did this all myself but it's so worth it - goodbye PST files FOREVER you fucks also exchange 2010 actually rules and is a huge improvement over 2003
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Mar 14, 2014 16:59
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Entropic posted:I just had a client think I was making fun of their computer for referring to a "mickey mouse plug". I call it The Triangle Thing 
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Mar 14, 2014 17:05
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Alctel posted:
so loving true
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Mar 14, 2014 17:10
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Entropic posted:I just had a client think I was making fun of their computer for referring to a "mickey mouse plug". Mickey Mouse?! It ain't even Donald Duck!
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Mar 14, 2014 17:17
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So the results of ominous meeting invite.. What a giant waste of time. It ended up being a 2 hour one on one meeting with my manager and most of the time it was a giant cheer session for the company im at. Turns out that reviews from this manager don't have any effect on raises/bonus's/ benefits. So this place now has two or three independent employee review processes. blackswordca fucked around with this message at 17:28 on Mar 14, 2014 |
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Mar 14, 2014 17:24
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GreenNight posted:Most of these tickets are all bad news, but how about some good news for a change. Sat in a meeting yesterday where it was decided to upgrade our 10mbps pipe to 100mbps ($900/mo to $1200/mo) then start backing up everything offsite auto - no tapes anymore! How is it that a 100Mbps connection only costs $1200/month? That's ridiculous pricing from what I have available.
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Mar 14, 2014 17:36
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Downtown Madison WI. We have a major fiber trunk under our sidewalks.
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Mar 14, 2014 17:41
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Jadus posted:How is it that a 100Mbps connection only costs $1200/month? That's ridiculous pricing from what I have available. On the other end of the spectrum... "only"??? Where are you guys? Nowhere, Idaho? Seattle's got two or three 1Gbps providers, and none of them charge much over a tenth of that ($120/mo), whether you're a business or just some dude who really loves the internet. e: Madison? They have real internet there, no way it should cost that much. What kind of guarantees are you getting on that? Ten 9s of uptime?
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Mar 14, 2014 17:54
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^^ Five 9's but we haven't been able to get any better pricing. We're currently with Quest and they priced us like 4x as much for the same. Not every place is like Seattle unfortunately.
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Mar 14, 2014 17:56
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SolTerrasa posted:On the other end of the spectrum... "only"??? Where are you guys? Nowhere, Idaho? Seattle's got two or three 1Gbps providers, and none of them charge much over a tenth of that ($120/mo), whether you're a business or just some dude who really loves the internet. Usually those paying over $1k a month for internet are also buying Service Level Agreements, priority, etc. for "business class" type connections. In my area, I have 50Mb at home for like $80 a month, but at my old job from the same provider we were paying hundreds just for 10mb, because of SLAs, a static IP, and being "allowed to host outward facing services (web sites)"
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Mar 14, 2014 18:07
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blackswordca posted:So the results of ominous meeting invite.. ...That's it?
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Mar 14, 2014 18:24
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blackswordca posted:So the results of ominous meeting invite.. Out of all the possible things that could have came out of that meeting going from your previous stories, that's quite possibly the one that didn't surprise me at all. :|
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Mar 14, 2014 18:26
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blackswordca posted:So the results of ominous meeting invite.. At least give us some choice quotes, man.
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Mar 14, 2014 18:33
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Inspector_666 posted:At least give us some choice quotes, man. Sounds like you have been drinking the blackswordca posts a little to long there Inspector_666. You need to lay off the juice!
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Mar 14, 2014 18:36
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Inspector_666 posted:At least give us some choice quotes, man. "The way we're growing, in a year or so we will be the next Earthlink MSP" "If you get your MCSE-SA and your VMware certs, one day you may be able to get out of the Jr position" "We've hired 10 new phone techs, we're just waiting for them to graduate collage."
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Mar 14, 2014 18:53
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blackswordca posted:"The way we're growing, in a year or so we will be the next Earthlink MSP" They paying for those certs?
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