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Sickening posted:They paying for those certs? Nope... I have to pay for the tests, and I lose the pay for time missed writing the exams. They used to pay for them, but with so many new people, that's a benefit they stopped.
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Mar 14, 2014 18:58
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blackswordca posted:Nope... I have to pay for the tests, and I lose the pay for time missed writing the exams. wow
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Mar 14, 2014 18:59
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Sickening posted:They paying for those certs?
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Mar 14, 2014 18:59
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And then you get another meeting about you not being a team player.
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Mar 14, 2014 18:59
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blackswordca posted:Nope... I have to pay for the tests, and I lose the pay for time missed writing the exams. What a douche. The vmware certs themselves are going to cost you 3k unless you get lucky with a local community college. The microsoft ones close to a grand for the tests. Not only would the promotion still not happen, I would bet the pay wouldn't even reimburse you after the first year.
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Mar 14, 2014 19:01
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blackswordca posted:"The way we're growing, in a year or so we will be the next Earthlink MSP" I want to say thank you, but that seems like it would betray a flippant disregard to how insane the place you work is. I especially love that last one.
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Mar 14, 2014 19:12
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SolTerrasa posted:On the other end of the spectrum... "only"??? Where are you guys? Nowhere, Idaho? Seattle's got two or three 1Gbps providers, and none of them charge much over a tenth of that ($120/mo), whether you're a business or just some dude who really loves the internet. I've got a 30Mb link in Edmonton Alberta for $2400/mo, but that's with multiple static IPs and an SLA in place. Our Calgary office has a 15Mb link for about $1k with similar SLA, despite being downtown in one of the most business-dense cities in Canada.
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Mar 14, 2014 19:59
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Jadus posted:I've got a 30Mb link in Edmonton Alberta for $2400/mo, but that's with multiple static IPs and an SLA in place. Our Calgary office has a 15Mb link for about $1k with similar SLA, despite being downtown in one of the most business-dense cities in Canada. Man, that's nuts. For curiosity's sake I fired off an email to sales for the most well-known provider and asked for their pricing on that. I wonder what they'll say. Maybe they don't offer that at all?
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Mar 14, 2014 20:38
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It's not quite  because I'm staying with the same company, but the prez wants me to transition to Helldesk Manager from my current consultant position. He wants me to take over as "team lead" during the transition period, and they've drawn up a new letter of offer/contract - but only for the team lead position. Actual factual management comes later, apparently. I'm having someone who knows Canadian contract law take a look at the new employment contract, and then I'm gonna go negotiate my salary, and also ask for some additional vacation time. Wish me luck, guys!
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Mar 15, 2014 00:28
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A ticket went out. Our imaging server was recently "upgraded". A brand spanking new image was put out. Its got the latest version of all standard software, patches, and lets us select between 32bit Win7 (some of our ancient apps wont run on x64) and the 64 bit version without needing to keep multiple images up to date. Great idea, except it doesn't work. The login always throws back a bad password or invalid network path error. Argh. I'm in the middle of putting out fires for our Win7 deployment so I don't have time to mess with it Tuesday. I assumed maybe I was doing it wrong, it was an entirely new system and not part of our older IBM deployment process. Wednesday comes around. I go through all the documentation and no, I'm not doing it wrong. Its broken. I alert our team lead. He says he'll check it, disappears off messenger, and I don't hear back till Thursday. Im starting to get nervous at this point because I still had 12 more PCs at the time and I have 3 more that need a reimage due to errors during the Win7 deploy. On-site management for our client is starting to get annoyed that we arent taking care of this. I put in a ticket, detail how its not working, and get a response from the guy who manages these servers. He says he'll check it. He disappears off messenger and I don't hear anything till Friday (today). The ticket is closed, saying the server is working and I'll need to make a new boot disk. Cool. I make a new one, try it out, still broken. The guy who "fixed" it is offline so I call up team lead. He says its working, that hes using it, yay. I try again. Nothing. Team lead goes offline, stops answering his phone. gently caress. I try the old image. Doesnt work so I check the path. Its been deleted from our server as well as those at the other sites. I look for the backup. These servers aren't backed up. 
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Mar 15, 2014 01:01
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Great Beer posted:A ticket went out. Our imaging server was recently "upgraded". A brand spanking new image was put out. Its got the latest version of all standard software, patches, and lets us select between 32bit Win7 (some of our ancient apps wont run on x64) and the 64 bit version without needing to keep multiple images up to date. Great idea, except it doesn't work. The login always throws back a bad password or invalid network path error. Argh. Are you able to check the permissions on the image group or the images themselves? I'm assuming you're using WDS.
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Mar 15, 2014 01:33
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dox posted:He updated us in IRC but I won't go and spoil all the fun... it's coming. Last page, but is this a thread/SA IRC or just some personal one out somewhere?
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Mar 15, 2014 02:07
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Pendent posted:Are you able to check the permissions on the image group or the images themselves? I'm assuming you're using WDS. No I can't and no we arent. "Thinkvantage System builder" or something like that.
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Mar 15, 2014 02:54
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Great Beer posted:No I can't and no we arent. "Thinkvantage System builder" or something like that. If your lead has broken things thoroughly enough it may not be a bad time to suggest switching to WDS over what appears to be some sort of strange Lenovo product(?). If you're on 2008r2 or higher it has some amazing driver management tools and more importantly it is incredibly simple to configure and maintain. I'm the only one at my organization that has any interest or knowledge about using images for workstation deployment and it has been an absolute lifesaver. The school district in our area uses some sort of black magic and P2P file sharing for their WDS deployments and they work terrifyingly well.
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Mar 15, 2014 03:06
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Pendent posted:If your lead has broken things thoroughly enough it may not be a bad time to suggest switching to WDS over what appears to be some sort of strange Lenovo product(?). If you're on 2008r2 or higher it has some amazing driver management tools and more importantly it is incredibly simple to configure and maintain. I'm the only one at my organization that has any interest or knowledge about using images for workstation deployment and it has been an absolute lifesaver. The school district in our area uses some sort of black magic and P2P file sharing for their WDS deployments and they work terrifyingly well. I work for people who seem entirely incapable of admitting theyve made a bad choice. If you point the mistake out to them, they say that they have their reasons and that this is the system they're going to use. I think they just don't want to put the effort in and I don't have the clout to convince them otherwise.
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Mar 15, 2014 06:00
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ShaneMacGowansTeeth posted:I love overtime, and any chance to get some I will grab it with both hands and maybe milk the time I spend on site - though one of the agreed perks I have is that I get paid from door to door, i.e. from the second I step out of my flat I'm on the clock until I step back in through the door. Anyway, last night we had arranged a change at 8pm to do a cache battery replacement and memory replacement, and the timetable that was laid out for me claimed, not unreasonably mind you, that I would start at around 8:10pm and be done by around 8:25pm. I duly walk into the data center at 8pm, locate the server in the enclosure, slowly withdraw it from the enclosure, pop the lid and.... what can only be described as a blind panic overcame me. Ha, I had something similar happen with a UPS that had a bad battery. We had a client a couple months back that kept having weird power glitches, and we traced it to a bad UPS that a switch and one of their servers was connected to. I got the make/model of the UPS, took a picture of the battery inside, and got our sales rep to order a new one since it was still under warranty. Apparently, the company that makes said UPS makes several styles of UPS that have very similar model numbers. The battery pack for the bad one was basically 2 batteries side by side, with a connection in the middle tying them together. The one that got sent to us was 4 small batteries in a weird grid connection that wouldn't even come close to fitting into the bad unit. It got sent back and after a couple days we got a new one, but drat...what idiot at this UPS manufacturer thought it was a good idea to give the same model number to like 7 different products in their lineup? 
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Mar 15, 2014 07:02
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Ozz81 posted:...what idiot at this UPS manufacturer thought it was a good idea to give the same model number to like 7 different products in their lineup? I remember the wireless networking world used to be the same way, but Linux pretty much supports all wireless chipsets flawlessly now so I haven't had to pay attention. Of course this remains the reigning champion of useless model numbers: http://en.wikipedia.org/wiki/Linksys_WRT54G_series
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Mar 15, 2014 10:29
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AT&T's automated messages are worthless. They give you the status of the repair: "we're in the process of resolving the event" Wow, thanks! Super useful information.
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Mar 15, 2014 14:27
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myron cope posted:AT&T's automated messages are worthless. They give you the status of the repair: "we're in the process of resolving the event" That's all you'll ever get from any major company's support line. Those messages are just to keep people from trying to get through to an actual support guy so they can keep staffing costs low. They'll never say what the issue is because that would just confuse 95% of their customer base and then people would call up to ask what the hell it means, and the 5% who actually understand the technobabble would call and demand answers about how they could let this problem happen and what's being done to make sure it never happens ever again (and the real answer of "nothing, because it would cost us more money to implement preventative measures than we lose due to outages like this" would just piss them off more). They'll also never give an ETR, because if it's wrong they'd get a flood of support calls at the provided time from angry customers demanding to know why it's not up yet and requesting refunds.
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Mar 15, 2014 15:30
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Not an IT person here, but this is pretty related. I work in a hospital Histotechnology lab on the night shift. When we get our specimens in, we have someone take a picture of all the plastic blocks that they come in. This is so that if we can't find one of the blocks later, we can look at the picture and make sure we actually have it in our lab. Sometimes they don't send them to us but still enter into the computer system that they did send them, so it's an extra level of covering our asses. Well, it just so happened that we were missing a block that the system says we should have and when the lab assistants went to look at the picture, they found out that the person that took the picture stood too far back from the blocks when taking it, and as such all the identifying labels were blurry and couldn't be read. This is the night shift, so there's noone around in the IT department. So they come to me with this, as the lab's resident "computer person." They want me to "figure out how to clear up" the blurry block labels in the picture so they can read them. They helpfully show me that zooming in on the labels just makes the labels look worse. They insist that I find a way to fix this. I tell them I'm pretty sure there's nothing I can do to fix it. An hour later they come back with the night shift manager. She says it's very important that they know whether or not the block is present, and that I should work on trying to figure out how to make the picture readable. She's not mad about it or anything, she understands that this is not my job, she just wants me to try and simply does not comprehend that this particular task is (as far as I know) nigh impossible. After insisting a bunch of times that there's nothing I can do, she drops it and leaves instructions for the assistants to take the problem down to IT right at 8:00 AM and "get it cleared up ASAP, tell them they need to drop everything and do it because the doctor is going to call at 8:30 when he doesn't have his results and he is going to be pissed off if we don't have an answer for him." I was seriously considering waiting around 2 hours after my shift just to follow them down there and see what IT's response to this particular crisis was going to be when they all went down there and dumped it on them right as they're walking in the door.
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Mar 15, 2014 22:34
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That is the result of loving CSI and similar shows. People believe you have some kind of magical "enhance" filter you can apply.
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Mar 15, 2014 22:45
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guppy posted:That is the result of loving CSI and similar shows. People believe you have some kind of magical "enhance" filter you can apply. MSPaint. 
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Mar 15, 2014 22:58
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guppy posted:That is the result of loving CSI and similar shows. People believe you have some kind of magical "enhance" filter you can apply. Should have told them this.
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Mar 15, 2014 23:11
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spankmeister posted:Should have told them this. Actually, since they work in a hospital, you could have even been like "hey you know how you watch House and you laugh your rear end off at how ridiculous its portrayal of hospitals and medical procedures is? OK now apply that exact model to CSI and IT technicians".
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Mar 15, 2014 23:50
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Potato Alley posted:Actually, since they work in a hospital, you could have even been like "hey you know how you watch House and you laugh your rear end off at how ridiculous its portrayal of hospitals and medical procedures is? OK now apply that exact model to CSI and IT technicians". One episode of House went way over the line even for the layperson, and almost made me watch no more. Maybe people know what I mean already? ... The one where they use a machine to literally loving see what someone is thinking. I don't even want to think about it.
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Mar 16, 2014 00:08
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HalloKitty posted:One episode of House went way over the line even for the layperson, and almost made me watch no more. Fortunately, if you do, they'll know.
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Mar 16, 2014 02:04
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HalloKitty posted:One episode of House went way over the line even for the layperson, and almost made me watch no more. I dont remember seeing this, ever.
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Mar 16, 2014 13:11
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SEKCobra posted:I dont remember seeing this, ever. Me neither. The closest I can think of is a paralyzed patient using a computer to communicate (which actually happens, you know?) or maybe them looking at a brain and identifying emotions, anxiety or something like recognition, which isn't all that fictional either. Then again, it's been years since I saw that show.
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Mar 16, 2014 13:30
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Taeke posted:Me neither. The closest I can think of is a paralyzed patient using a computer to communicate (which actually happens, you know?) or maybe them looking at a brain and identifying emotions, anxiety or something like recognition, which isn't all that fictional either. Then again, it's been years since I saw that show. Yeah the blinkibg guy was my first thought as well.
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Mar 16, 2014 13:46
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SEKCobra posted:I dont remember seeing this, ever.  Season 6 Episode 16 "Black Hole" This shot is from 31:11. Dialogue at this moment? "Is that her dad? He died when she was 8". Yes, they are viewing memories in a visual way. Literally able to see an image of thoughts, not just brain patterns. HalloKitty fucked around with this message at 14:14 on Mar 16, 2014 |
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Mar 16, 2014 14:02
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HalloKitty posted:
Well I did see some research where they showed people images and you could see the elephant in the image they produced afterwards, somewhat.
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Mar 16, 2014 15:01
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SEKCobra posted:Well I did see some research where they showed people images and you could see the elephant in the image they produced afterwards, somewhat. http://www.npr.org/templates/story/story.php?storyId=124581153 Still, pretty far from /that/.
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Mar 16, 2014 17:40
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There are people pushing fMRI as a new method of lie detection. Pretty scary really.
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Mar 16, 2014 22:56
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KennyTheFish posted:There are people pushing fMRI as a new method of lie detection. Pretty scary really. Not to derail this too much, but I'd rather have an fMRI than the known-to-be-inaccurate-and-beatable polygraph, if the accuracy level is what's been so wildly promised*. If I AM a suspect in some kind of case ('Mr. Clark had filed regular complaints about his desktop printer not working and was mysteriously strangled with a keyboard cable'), and I know I'm innocent, I'd rather take a test that if it shows me telling the truth is a much stronger argument for my defense and can counter any circumstantial evidence like "Potato Alley is missing a keyboard from his own personal stash" and "Potato Alley was found feeding the decedent's desktop printer into one of those 'Will it shred?' industrial shredders". Basically, I don't trust cops at all and I'd rather all tests and tools they used were as scientifically sound as possible. Look at how many people DNA evidence has exonerated (and I'm sure has put away too, it's definitely both sides of the coin), people who 20 years ago were basically convicted on circumstantial evidence and the willingness of the cops/judicial system to put away someone who looked like the best candidate, sometimes twisting the existing evidence and eyewitness reports to make it fit. *that said I keep hearing that the polygraph is not as beatable as claimed, but if the choice is between 99.8% and 99.9%, I'll take the latter.
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Mar 17, 2014 01:49
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Potato Alley posted:Not to derail this too much, but I'd rather have an fMRI than the known-to-be-inaccurate-and-beatable polygraph, if the accuracy level is what's been so wildly promised*. If I AM a suspect in some kind of case ('Mr. Clark had filed regular complaints about his desktop printer not working and was mysteriously strangled with a keyboard cable'), and I know I'm innocent, I'd rather take a test that if it shows me telling the truth is a much stronger argument for my defense and can counter any circumstantial evidence like "Potato Alley is missing a keyboard from his own personal stash" and "Potato Alley was found feeding the decedent's desktop printer into one of those 'Will it shred?' industrial shredders". Early DNA evidence was literally done by the techs eyeballing the results and saying "Yeah, that looks pretty close" then declaring them as perfect matches. The point is, always be careful of "perfectly accurate and dispassionate" evidence.
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Mar 17, 2014 02:26
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Polygraphs are bullshit, they're not atvall about being able to tell when you're lying. It's about the interrogation techniques used by the person administering the test. fMRI, I dunno I don't trust it enough yet to submit to one. Maybe in 20 years.
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Mar 17, 2014 09:01
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evol262 posted:Where is this channel? This wasn't answered yet? #sysadmin on SynIRC
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Mar 17, 2014 09:50
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Potato Alley posted:Not to derail this too much, but I'd rather have an fMRI than the known-to-be-inaccurate-and-beatable polygraph, if the accuracy level is what's been so wildly promised*. If I AM a suspect in some kind of case ('Mr. Clark had filed regular complaints about his desktop printer not working and was mysteriously strangled with a keyboard cable'), and I know I'm innocent, I'd rather take a test that if it shows me telling the truth is a much stronger argument for my defense and can counter any circumstantial evidence like "Potato Alley is missing a keyboard from his own personal stash" and "Potato Alley was found feeding the decedent's desktop printer into one of those 'Will it shred?' industrial shredders". The problem is that the interrogator has a lot of power deciding how the result will go. If he wants you to fail, he can do so by acting in a threatening manner and ask questions in an ambigous way. If he wants you to pass, he can be friendly and throw you a bunch of softball questions followed by a friendly break whenever he notices you getting nervous.
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Mar 17, 2014 10:48
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Xequecal posted:
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Mar 17, 2014 12:58
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45 tickets came in. I was on vacation for 2 weeks. As far as I can tell, no one looked at the queue the entire time I was gone. There's tickets in here that were assigned the day I left that are now a week+ overdue before they even get looked at. There's 7 people on the team. I know we have projects, but seriously assholes, I shouldn't be the only one looking at these things.
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Mar 17, 2014 17:03
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