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Prosthetic_Mind posted:Today for april fools we had some rear end in a top hat put goldfish in one of the toilets, (saved by our receptionist) and our resident slimy salesdouche put a tarantula in our facility manager's headphone case before leaving for a flight out, with a camera set up to record his reaction. Yeah, you see, people don't understand April Fools at all. Both those things are just "being a dick".
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Apr 2, 2014 00:17
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Someone did the ketchup packet on the toilet seat bit here.
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Apr 2, 2014 00:21
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Caged posted:Yeah, you see, people don't understand April Fools at all. Both those things are just "being a dick". Personally I'd call it animal abuse. I'm just glad that the tarantula was unharmed, he's a cute little guy.
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Apr 2, 2014 00:42
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It's not like it's a dog or a cat. Totally cool if I just put this harmless animal in a situation where it could end up dying for no reason, right?
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Apr 2, 2014 00:52
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Cojawfee posted:It's not like it's a dog or a cat. Totally cool if I just put this harmless animal in a situation where it could end up dying for no reason, right? Not sure I would call a tarantula a harmless creature 
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Apr 2, 2014 01:03
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I don't know arachnids but the guy who took the tarantula in did, it is a pretty common variety found in pet stores, not venomous or poisonous at all. I had never held one before but I let it walk across my hands for over 5 minutes and it didn't seem harmful. One of my coworkers moved in a little too fast and touched it when it didn't expect it and it raised its front legs up like it was trying to shield itself, covered its eyes with its pedipalps, and stopped moving, almost like it was cowering.
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Apr 2, 2014 01:13
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Prosthetic_Mind posted:I don't know arachnids but the guy who took the tarantula in did, it is a pretty common variety found in pet stores, not venomous or poisonous at all. I had never held one before but I let it walk across my hands for over 5 minutes and it didn't seem harmful. My brief encounter with Wikipedia tells me that it was taking the "I will cut you, back off" stance.
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Apr 2, 2014 01:24
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Tarantulas are awesome and generally very sweet and calm. That guy deserves to be fired way more for his animal abuse than the "el oh el I'll spam people's mailboxes!" dude. Jesus christ what is wrong with people. April Fools Day sucks. On a positive note I'll share the whole one April Fools thing I got a chuckle out of today: http://www.thinkgeek.com/product/1ba2/
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Apr 2, 2014 01:56
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Sirotan posted:Tarantulas are awesome and generally very sweet and calm. That guy deserves to be fired way more for his animal abuse than the "el oh el I'll spam people's mailboxes!" dude. Jesus christ what is wrong with people. April Fools Day sucks. It really should just be retired at this point. Any time anything out of the ordinary happens you just check the date and "Oh, well that's not very funny I guess?"
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Apr 2, 2014 02:00
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Inspector_666 posted:It really should just be retired at this point. Any time anything out of the ordinary happens you just check the date and "Oh, well that's not very funny I guess?" Not this year though. But last year we had a bunch of cool internet stuff going on. When you get down to your local office you find more people that can't discern comedy from being an rear end in a top hat. You know the kind. They do stuff that's more bullying and ego boosting, like they are elevating themselves above the person that was pranked.
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Apr 2, 2014 04:11
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Inspector_666 posted:It really should just be retired at this point. Any time anything out of the ordinary happens you just check the date and "Oh, well that's not very funny I guess?" Morons are going to be morons no matter what the day is. If anything, this day can serve as a honeypot so they can out themselves earlier than they otherwise might have. Beyond that, there's some really creative people that give everyone a few laughs, and it's usually fun to read about all the pranks and hoaxes, especially when they aren't the mean-spirited kind. The Rosetta Stone one is a good example.
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Apr 2, 2014 05:25
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KoRMaK posted:Nah some good fun stuff comes out of it. Indeed, yesterday when people left their PC unlocked I installed an extension on chrome that replaced every image with a different picture of Nicholas Cage. Funny poo poo, takes 2 seconds to fix.
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Apr 2, 2014 08:05
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KoRMaK posted:Nah some good fun stuff comes out of it. Yep. "iexplore.exe -k http://bit.ly/19jX1V8"
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Apr 2, 2014 08:11
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A phone call went out from me to a vendor in Spain. I called our usual support contact because there is a problem with some license files for the planning program we're using. So far I've had the pleasure to listen to him swearing in five different languages - including Danish and Finnish. It's actually quite refreshing to speak with someone who knows what he's doing, is passionate about it, and act like the slightly anarchistic German he is.
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Apr 2, 2014 12:02
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A user emailed me yesterday to ask that I install a network printer in the next room while her printer is being serviced. This printer has been a problem in the recent past and they made the same request, so I went to do it and found it was already installed. So I replied and told her it was already there and she just had to select it. She replied that it's "not on there anymore." Taking bets now about what I'll find when I check it out. Not only is there no good reason to have uninstalled the device, I don't think it's likely she even knows how.
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Apr 2, 2014 12:02
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An E-Mail came in yesterday. Opsware disabled everyone's root privileges across hundreds of servers. I was really hoping it was a not very funny April Fool's joke. It was not 
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Apr 2, 2014 12:26
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It's telling you not to use opsware. 
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Apr 2, 2014 13:14
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My biggest April fools joke yesterday came from Mother Nature. I went to leave for work and stepped outside to check how warm it was. Hey its 50 degrees I think I will just wear my light jacket today. By the end of the day it was down to near 30. drat Michigan!
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Apr 2, 2014 14:14
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Trastion posted:My biggest April fools joke yesterday came from Mother Nature. I went to leave for work and stepped outside to check how warm it was. Hey its 50 degrees I think I will just wear my light jacket today. By the end of the day it was down to near 30. drat Michigan! We hit 60 by lunch time (also MI), but were in the low 40s by the time I got home from work. Mid 50s today, though. Hopefully things will start stabilizing, because gently caress this winter right in the rear end.
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Apr 2, 2014 14:20
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We have a program that runs on for everyone on login, and stamps their desktop with the company logo plus some useful technical details such as IP and login time. Yesterday I changed this to our main competitor's logo. Quite a few people liked it, surprisingly including the boss. Probably better than my original idea of swapping everyone to left-handed mice via group policy.
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Apr 2, 2014 14:28
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xtothez posted:We have a program that runs on for everyone on login, and stamps their desktop with the company logo plus some useful technical details such as IP and login time. Yesterday I changed this to our main competitor's logo. Quite a few people liked it, surprisingly including the boss. BGInfo!?
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Apr 2, 2014 14:33
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xtothez posted:We have a program that runs on for everyone on login, and stamps their desktop with the company logo plus some useful technical details such as IP and login time. Yesterday I changed this to our main competitor's logo. Quite a few people liked it, surprisingly including the boss. Your boss must have graduated from an IT position somewhere in his career. Hints of a sense of humor AND doesn't have a knee-jerk panic reaction over "hacking" when someone abuses (strictly speaking) their level of access to do something harmless and easily reversible? I think that combination of traits gets you expelled from business school.
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Apr 2, 2014 14:48
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Day 2. Pranks still going. Phone software occasionally playing leekspin in the background (harmless, it ran for around 2 hours before i noticed). My colleague has a keyfinder hidden on the inside of his case that goes off when someone whistles or in his case, when he laughs. I also stuck a label to the bottom of the sysadmins mouse. Looks like the whole office is bored, we're all doing tiny pranks to eachother. We usually do it anyway, but the rate has gone up massively since april fools. Luckily we're all in the same room and all find it funny. dogstile fucked around with this message at 15:45 on Apr 2, 2014 |
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Apr 2, 2014 15:23
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dogstile posted:I also stuck a label to the bottom of the sysadmins mouse. I love this one. It's the oldest trick in the book, and when people realize someone's done it to them you just can't help but laugh at the absurdity of it.
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Apr 2, 2014 15:30
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Renegret posted:I love this one. I like to do it with a picture of Nick Cage.
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Apr 2, 2014 16:09
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dogstile posted:Day 2. Pranks still going. Phone software occasionally playing leekspin in the background (harmless, it ran for around 2 hours before i noticed). My colleague has a keyfinder hidden on the inside of his case that goes off when someone whistles or in his case, when he laughs. Whoever did that should have their ringtone replaced with the DJ Sharpnel version. Today's ticket: Background: Many years ago, while working for my previous employer, we sold the customer a scanner for a highly specific and fiddly as gently caress to get right scanning job. This was after months of testing of various models and settings (including quite a lot of on-site testing) until we found a setup that worked. I now work for a different company, and we do software support only for this system. "Oh hey, we've replaced that old scanner with a new one, can you tell us what settings to use" How do you tell a customer "bugger about with it until it works, that's all I'm going to do" in a polite manner?
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Apr 2, 2014 16:19
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Lum posted:How do you tell a customer "bugger about with it until it works, that's all I'm going to do" in a polite manner? "I'll be happy to help you with this. I'll have our sales department contact you in order to open a purchase order for time and materials at a rate of £XXX per hour."
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Apr 2, 2014 17:26
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nitrogen posted:"I'll be happy to help you with this. I'll have our sales department contact you in order to open a purchase order for time and materials at a rate of £XXX per hour." This. Maybe throw in a fancy explanation like "That issue is not in our currently agreed upon scope of support, however...etc."
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Apr 2, 2014 17:30
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scroogle nmaps posted:Oh users. If you were audited and received some certification regulations won't prevent anyone from sending you logs. If its still a problem talk to the managers about it. If they can't get proper support its a waste of everyone's time.
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Apr 2, 2014 21:40
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Nerdrock posted:This. Maybe throw in a fancy explanation like "That issue is not in our currently agreed upon scope of support, however...etc." Or even point them back to the original vendor for that particular product since you are no longer with them and don't have access to their current resources etc. This assumes your previous employer still exists and handles those things for them.
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Apr 2, 2014 21:41
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Lum posted:Whoever did that should have their ringtone replaced with the DJ Sharpnel version. I was wondering what the leekspin song was, thanks!
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Apr 2, 2014 23:08
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dogstile posted:I was wondering what the leekspin song was, thanks! Sharpnel's version is a remix of Loituma's 1996 version of Ievan Polkka (which is from the 30s). Leekspin uses Loituma's version also. Lum fucked around with this message at 23:23 on Apr 2, 2014 |
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Apr 2, 2014 23:19
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Lum posted:Leekspin uses Loituma's version also. It is really weird to see that an offhand punny name a friend and I attached to a website managed to stick around in common use for ten years after the fact.
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Apr 2, 2014 23:36
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A chewing-out came in... My director told me off today for messing up a member of staff's mailbox after the person left; I was instructed to forward the mail onto two mailboxes; one from Gmail (The contact's personal email) and another mailbox within the company. So from what I was taught before I joined this company, I set up a distribution group that the original mailbox would send to. Within that group were the Gmail and Exchange mailboxes (With Gmail set up as a contact). My director had a meeting with the company and found out that the system was not working and the employee's replacement was not receiving the emails correctly. (Is this considered best practice? It's the only way I could see it working.) Thankfully I did test the system on the day I set it up - I have an email from the new employee confirming that she has received the test email. So, short of having ESP, I'm not sure what I could do to detect that the mail wasn't being routed correctly after that. Not to mention the fact that for the past month they didn't report it, just let it sit until the meeting. It could have been fixed within 5 minutes. I was also told the account wasn't disabled, which it most definitely was. Things I've learned: - End users can be even lazier than I, and this can compound to cause a big problem. - I need to cover my arse 100%, even if this means screenshotting AD to show that the account has been disabled.
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Apr 3, 2014 09:41
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Lum posted:Sharpnel's version is a remix of Loituma's 1996 version of Ievan Polkka (which is from the 30s). 
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Apr 3, 2014 10:13
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DrAlexanderTobacco posted:A chewing-out came in... The account being disabled should be logged, as should the reactivation(as well as who did it) Be careful that you are not accused of entrapment for pointing out logs tho!
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Apr 3, 2014 13:48
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Just had my first "Have you tried turning it off and on again" phone call. User called with error "Microsoft Word has stopped working".
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Apr 3, 2014 14:46
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Fiendish Dr. Wu posted:Just had my first "Have you tried turning it off and on again" phone call. If this isn't your first day on the job, you're doing it wrong.
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Apr 3, 2014 14:49
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Nerdrock posted:If this isn't your first day on the job, you're doing it wrong. Well, day 4.
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Apr 3, 2014 14:49
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A ticket(ing system) came in. I just  ed to a $20k/yr raise at a small two man shop that has been picking up work providing lighting controls, service, and support to schools/churches/etc. Which is a fantastic job, but for the fact that our current method of handling service calls is scribbled notes on scraps of paper, voicemails, and long email chains, and inevitably things get missed.I've been looking at setting up Spiceworks because it includes both ticketing and inventory management - which is another thing that is lacking - but I also need something that can be set up on a public-facing server since most of our freelancers never set foot inside the office. Would Spiceworks be any good, or would I be better off setting up osTicket and a separate inventory system? The budget for this is, of course, "what is out there for free."
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Apr 3, 2014 15:39
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