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QuiteEasilyDone posted:At one of my companies clients, it was hot the last few days so they left the windows open over the course of the weekend because the building would not start the AC, similarly the main network equipment room has no cooling so that door was too left open. tocks get socks, ticks get chicks 
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Apr 14, 2014 15:28
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QuiteEasilyDone posted:At one of my companies clients, it was hot the last few days so they left the windows open over the course of the weekend because the building would not start the AC, similarly the main network equipment room has no cooling so that door was too left open. Arrived onsite and verified issue as described. Installed several bird deterrents in office near server closet. Issue resolved; closed ticket.
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Apr 14, 2014 15:28
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QuiteEasilyDone posted:At one of my companies clients, it was hot the last few days so they left the windows open over the course of the weekend because the building would not start the AC, similarly the main network equipment room has no cooling so that door was too left open. This is affecting (egg) production!
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Apr 14, 2014 15:50
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If there was ever a time to post cat pics in a ticket, that is it.
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Apr 14, 2014 17:23
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xtothez posted:I have to flatten and re-install all new computers as 32-bit Win7, and we can't upgrade the terminal servers past Server 2008. Virtual machines? I mean, depends on how confused/inconvenienced the masses would be...
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Apr 14, 2014 18:03
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Sonic Dude posted:Arrived onsite and verified issue as described. Need approved vendor and PO for shotgun, bird loads, and calls.
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Apr 14, 2014 18:20
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sfwarlock posted:Virtual machines? I mean, depends on how confused/inconvenienced the masses would be... Yeah or dosbox even...
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Apr 14, 2014 18:26
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One of our printers started throwing an error code so we put a sign on it while we figured it out. Someone made a wonderful addition. 
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Apr 14, 2014 20:09
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So... the coffee machine in the IT department broke this morning. It lasted about 5 minutes before some smartarse stuck this to it That person lasted about 3 minutes longer than the image! This is one of those days when I almost felt sorry for the users.
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Apr 14, 2014 21:02
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WhoNeedsAName posted:That person lasted about 3 minutes longer than the image! What? 
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Apr 14, 2014 21:24
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QuiteEasilyDone posted:What? Yeah I'm wondering too. Be a real lovely way to get let go. "You posted a meme on the coffee machine, pack your things"
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Apr 14, 2014 21:27
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pr0digal posted:Yeah I'm wondering too. Be a real lovely way to get let go. I am hoping that this person had a long history of being a turd or this IT dept is the most sensitive bunch of babies ever.
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Apr 14, 2014 21:36
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pr0digal posted:Yeah I'm wondering too. Be a real lovely way to get let go.
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Apr 14, 2014 21:40
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pr0digal posted:Yeah I'm wondering too. Be a real lovely way to get let go. Hey man that's a lot of wasted black ink!
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Apr 14, 2014 21:43
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Yeah, lovely sentence structure, sorry. We sent him out on a coffee run and replaced the SATA data cables in his PC with ones that were broken. It took him 3 hours to figure it out. He actually did more work today than I've ever seen him do. Too bad it was on his own PC and not actually clearing any of the tickets that have piled up over the past week or so. Sickening posted:I am hoping that this person had a long history of being a turd or this IT dept is the most sensitive bunch of babies ever. We aren't allowed to sack him yet but he is completely useless. He's the other first-line tech who got hired because I spend most of the time dealing with the network and holy gently caress I want rid of him. Apparently blatantly not doing the job and pinning cat memes everywhere is not enough for dismissal. Needless to say he won't be getting through probation. I'm also not discounting the fact that myself and the database engineer are complete infants if we miss out hourly intake of caffeine.
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Apr 14, 2014 22:17
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WhoNeedsAName posted:Yeah, lovely sentence structure, sorry. We sent him out on a coffee run and replaced the SATA data cables in his PC with ones that were broken. It took him 3 hours to figure it out. He actually did more work today than I've ever seen him do. Did you serious just purposefully break his computer and then criticize him for not working his tickets?  Not saying that this guy might be useless, but you guys aren't sounding like you are loving joys work with either.
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Apr 14, 2014 22:22
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Man gently caress that, replacing the sata drives of someone in first line, depending on what they support (if its hardware, fair enough) is really lovely. I wouldn't expect most of the first line guys I work with to know what would have gone wrong there. Although to be fair, i'm first line. Its kinda one of the reasons I was so pissed about being put here during the support restructure, I should be second line dammit!
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Apr 14, 2014 22:26
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Yeah, gently caress, I would replace the drives before I replaced the cables.
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Apr 14, 2014 22:31
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If all my SATA devices just stopped being detected I'd be raising a ticket with Dell to get a new board. I'm not sure how you expected someone to narrow down all the devices failing at once = all the cables being bad at the same time.
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Apr 14, 2014 22:35
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Another fun prank is removing commas and semicolons from a bunch of lines of code.
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Apr 14, 2014 22:38
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Pranks that actually involve loving up somebody else's hardware/software are all idiot high school poo poo and are/probably should be fireable offenses
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Apr 14, 2014 22:39
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tehloki posted:Pranks that actually involve loving up somebody else's hardware/software are all idiot high school poo poo and are/probably should be fireable offenses
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Apr 14, 2014 22:41
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WhoNeedsAName posted:Yeah, lovely sentence structure, sorry. We sent him out on a coffee run and replaced the SATA data cables in his PC with ones that were broken. It took him 3 hours to figure it out. He actually did more work today than I've ever seen him do. Honestly, it sounds like you're the one who needs to be let go, and this dude needs to get coworkers that don't suck.
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Apr 14, 2014 22:49
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He should steal your house key and replace it with a similar looking but differently cut copy as a ~*~hilarious prank~*~ and see how long it takes you to figure it out.
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Apr 14, 2014 23:00
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We have an on call rota and last weekend was my turn. I call came in ... all printers won't print, not a site I've ever worked at before. Check the usual stuff, restart print spool, which restarted fine... cleared the spool files and restarted spool.. still no joy. Try to log on to the printer, not working... no ping, ok try another one, weird no ping either... Called site back, hey user - what does the LED screen say on the printer? 5/6 and it's just stuck (it's part of the HP 'printer boot' if you haven't used HP before) - ok user go find another printer what does that say? the same! ok a third just to be sure? the same. Weird. So I ping the canon photocopier - works fine. Site is 300 miles away so I call the local manager to advise I have shared their photo copier to allow them urgent printing (there is nothing urgent on a sunday really) and he should check it out first thing tomorrow (i.e. today) We had a call this afternoon so I asked what the problem was - apparently a hard drive failed in the RAID and when he replaced it everything went back to normal. I kind of want to say driver on the dead drive but they have several brands of HP printers - perhaps a particular shared file among the drivers? I'm not sure... weird one anyway!
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Apr 14, 2014 23:00
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tehloki posted:Pranks that actually involve loving up somebody else's hardware/software are all idiot high school poo poo and are/probably should be fireable offenses
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Apr 14, 2014 23:01
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WhoNeedsAName posted:Yeah, lovely sentence structure, sorry. We sent him out on a coffee run and replaced the SATA data cables in his PC with ones that were broken. It took him 3 hours to figure it out. He actually did more work today than I've ever seen him do. Have you considered talking to him like a person, finding out if he needs help/why he's slacking, and not being a really lovely co-worker? angry armadillo posted:
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Apr 14, 2014 23:09
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I've had a hosed up computer kill a whole network because it was spamming the network at max rate or something. While that computer was plugged in nothing else could use the network.
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Apr 14, 2014 23:19
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Collateral Damage posted:I yanked a few components from my coworker's sound card (this was back in the late 90s before every motherboard had built in audio) because he wouldn't stop playing loving smooth jazz all the time. He never figured out why his sound suddenly stopped working. If we're all confessing to poo poo, once I put a small device that occasionally, irregularly, softly beeped inside a coworker's desk network switch. It was hilarious. It didn't stop him from working, I was eventually repranked at some point, and it wasn't done because we all hated him. The sata cable thing is a dick move, though.
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Apr 14, 2014 23:21
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WhatsAName's "prank" is a good example of what we were talking about over april fools day. Not really a prank, just causes tedious confusion for a couple hours. And it falls into another category that makes pranks unfunny, basically bullying.
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Apr 14, 2014 23:24
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DrAlexanderTobacco posted:Depending on how the printers were set up, it could have just been a lazy tech installing the Generic HP PCL6 driver or whatever.
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Apr 14, 2014 23:28
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angry armadillo posted:I have never heard of this and would bet it was the cause - what is the problem with this practice? Not always compatible, can fail in weird ways, sometimes missing features specific to model of printer.
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Apr 14, 2014 23:30
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KoRMaK posted:WhatsAName's "prank" is a good example of what we were talking about over april fools day. Not really a prank, just causes tedious confusion for a couple hours. And it falls into another category that makes pranks unfunny, basically bullying. I just people like him funny sometimes. They are such total shitlords yet they are oblivious to it in every way. Sickening fucked around with this message at 23:34 on Apr 14, 2014 |
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Apr 14, 2014 23:31
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KoRMaK posted:WhatsAName's "prank" is a good example of what we were talking about over april fools day. Not really a prank, just causes tedious confusion for a couple hours. And it falls into another category that makes pranks unfunny, basically bullying. Most of the people at the office do the same "prank". If you leave your cell phone(personal one mind you) or computer unlocked you will find goatse or another shock site as your desktop background. Occasionally you will also have your desktop rotated as well.
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Apr 14, 2014 23:34
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pr0digal posted:One of our printers started throwing an error code so we put a sign on it while we figured it out. When the espresso machine broke at the coffee bar, the baristas put up a picture of a cup of coffee crying coffee out of its eyes into a puddle it was sitting in. I swear it looked like the cup was crying blood 
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Apr 14, 2014 23:37
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Volmarias posted:When the espresso machine broke at the coffee bar, the baristas put up a picture of a cup of coffee crying coffee out of its eyes into a puddle it was sitting in. In a sense it kind of was.
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Apr 14, 2014 23:38
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angry armadillo posted:I have never heard of this and would bet it was the cause - what is the problem with this practice? Well, I'm just building on your theory - that a disk in the array was responsible for the driver. If the technician thought "Eh, I'll just install these printers on the print server with the same driver to save time", as soon as the disk went, poof. (Please note, I'm really bad at anything past first-line support level. I'm sorry if what I've said appears really stupid because it probably is.)
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Apr 14, 2014 23:39
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blackswordca posted:Most of the people at the office do the same "prank". If you leave your cell phone(personal one mind you) or computer unlocked you will find goatse or another shock site as your desktop background. Occasionally you will also have your desktop rotated as well.
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Apr 14, 2014 23:39
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A ticket came in. ESXi on one of our appliances apparently lost most networking capability on both members of an HA pair at the same time on machines that host border firewalls. This is obviously not good. VMWare, of course, can't be convinced to give us support, and I have no idea what to do with ESXi beyond "reboot it", which isn't helping.
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Apr 14, 2014 23:47
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DrAlexanderTobacco posted:Well, I'm just building on your theory - that a disk in the array was responsible for the driver. If the technician thought "Eh, I'll just install these printers on the print server with the same driver to save time", as soon as the disk went, poof. DrAlexanderTobacco posted:Well, I'm just building on your theory - that a disk in the array was responsible for the driver. If the technician thought "Eh, I'll just install these printers on the print server with the same driver to save time", as soon as the disk went, poof. Ha no DrAlexanderTobacco posted:Well, I'm just building on your theory - that a disk in the array was responsible for the driver. If the technician thought "Eh, I'll just install these printers on the print server with the same driver to save time", as soon as the disk went, poof. Heh, no not at all, it's my fault I mis-read the generic driver part. I think my brain unconsciously thought 'surely no one is that dumb' I thought you meant using the appropriate PCL6 driver was bad and we should be using PCL5 or PS or something! My boss told me about a prank where he would remotely increase the double click delay to something massive so the user would click, see something not load, that's strange... Try again... Wtf... Click click click... 30 seconds later a load of program's appear. I never checked to see if that's possible or if it was just a story
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Apr 14, 2014 23:55
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