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To be fair, she's an EDI developer, and all she needs is the EDI application. But still, you'd think that at least allowing her to use her own master desktop image for her own use would be doable in VDI as I know it.
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Apr 18, 2014 16:35
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Paladine_PSoT posted:Oh, one size fits all policies... You will never get old. Eesh. To be fair I would have found that really tempting as well.
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Apr 18, 2014 16:47
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rolleyes posted:There's a bit of a difference between "you don't get local admin rights" and "no right clicking for you!" though, isn't there. Context menus are kind of important in any serious IDE. EAT THE EGGS RICOLA posted:There's certainly no harm in locking lots of stuff down, even for devs, but preventing them from installing packages and right-clicking is beyond ridiculous.
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Apr 18, 2014 17:13
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As a developer, I need to adjust so many things on my computer (handy tools, wierd bugs, hosts file, etc) that not being local admin would cause significant work slow down. However, I came up as an IT Janitor/Programmer at the same time starting in high school so apparently that makes me special.
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Apr 18, 2014 17:24
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DrAlexanderTobacco posted:Eesh. To be fair I would have found that really tempting as well. Most of those systems are automatic now. Old job created a username angelass.
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Apr 18, 2014 17:40
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AlexDeGruven posted:Most of those systems are automatic now. Gah, that's awful. And here I thought I was unfortunate. I had "nm". "nm" sounds all right, but the company used IRC for internal communication, and I'm sure you can see where this is going. I got pinged, my phone buzzed, and I got a big distracting notification every time someone didn't want to spell out "never mind".
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Apr 18, 2014 17:48
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A ticket came in from someone in the military, who literally just used "Nancy" instead of "November" for the phonetic alphabet. Archer is real.
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Apr 18, 2014 18:02
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scroogle nmaps posted:A ticket came in from someone in the military, who literally just used "Nancy" instead of "November" for the phonetic alphabet. I intentionally use "M as in Mancy" with my friends now. I may also be guilty of forgetting my NATO alphabet from time to time and using "Nancy" instead when sharing PSKs.
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Apr 18, 2014 18:19
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Dragyn posted:I intentionally use "M as in Mancy" with my friends now. We were at one time explicitly prohibited from making our own phonetic alphabet because "some people" were using it passive aggressively while on the phone with clients.
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Apr 18, 2014 19:53
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Dragyn posted:I may also be guilty of forgetting my NATO alphabet from time to time and using "Nancy" instead when sharing PSKs. Back when I had my 70 mi commute, I made a game of reading back the letters on license plates I saw in the NATO alphabet in order to keep it fresh in my memory. My drive is much shorter now, but I still do it every now and then to keep from forgetting.
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Apr 18, 2014 20:04
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Your password is p@ssword3 P as in Phone At symbol S as in Seashore S as in Seashore W as in Wrench O as in One R as in Right D as in Djibouti And then the number three.
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Apr 18, 2014 20:07
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I had clients regularly who didn't know what an ampersand was.
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Apr 18, 2014 20:09
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Dr. Arbitrary posted:Your password is p@ssword3 You're the worst kind of person.
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Apr 18, 2014 20:17
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anthonypants posted:I'm like 90% sure they just meant right-clicking inside of the start menu. No, the way we do programs for the VDI is that there's a few folders that share shortcuts to the programs themselves, installed on the master image. If the user doesn't have shortcuts, they have zero means of launching. Users have no means of launching any executables - locked down via GPO. The Run window exists but nothing launches from it other than shortcuts they see. All right-click functionality is disabled on the user's desktop. I dropped RDP shortcuts in the dev's home folder so she can at least RDP to what she needs, and right-clicking is enabled there. If we need to change the resolution on the monitor/both monitors, we have to edit ini files for the MAC ID of the thin client terminal in question. But yeah, this is a fairly good environment if nothing ever needs to change on the fly and if your user groups are fairly uniform, which ours are.
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Apr 18, 2014 20:18
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Widestancer posted:I had clients regularly who didn't know what an ampersand was. How about tilde? 
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Apr 18, 2014 20:19
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"...and then a backslash, that's the one above the enter key. No, that's a forward slash, the backslash is above the enter key. No, that's a dash, a slash is the up and down one. It's right above the enter key. Yes, that's it." And yes I know on some keyboards backslash is somewhere weird, but not on any of the ones in our enviroment, and these people aren't exactly the kind to sneak in a special keyboard from home.
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Apr 18, 2014 20:30
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ratbert90 posted:How about tilde? Even more exotic, the pipe |
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Apr 18, 2014 20:33
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Widestancer posted:I had clients regularly who didn't know what an ampersand was.
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Apr 18, 2014 20:52
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Knormal posted:"...and then a backslash, that's the one above the enter key. No, that's a forward slash, the backslash is above the enter key. No, that's a dash, a slash is the up and down one. It's right above the enter key. Yes, that's it." We provide keyboards in every language that was out there, German, French, Hindi, Ukrainian, Thai, you name it, we had it (We still do). When I was on the helpdesk I had great fun googling every keyboard layout under the sun so I could point out where the backslash was  anthonypants posted:I bet they don't know what an octothorpe is, either. As someone who pretty much exclusively works with VoIP stuff I must add this to my professional vocabulary.
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Apr 18, 2014 20:54
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Dragyn posted:Even more exotic, the pipe | quote:It may be called by various other names including the polon, pipe, Sheffer stroke, verti-bar, vbar, stick, vertical line, vertical slash, or bar, glidus, think colon, poley, or divider line. 
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Apr 18, 2014 21:00
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I thought the "think colon" was something I do on the toilet.
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Apr 18, 2014 21:06
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Knormal posted:"...and then a backslash, that's the one above the enter key. No, that's a forward slash, the backslash is above the enter key. No, that's a dash, a slash is the up and down one. It's right above the enter key. Yes, that's it." Phone tech support teaches you to describe everything as carefully and detailed as possible. Anytime I ask someone to type a slash I immediately follow it up with "The diagonal line that goes from bottom left to top right" along with telling them the exact key it's on("Same key as the question mark") I also describe network, power and HDMI cables in overly detailed ways(Color, shape and size), as well as various status LEDs. People still get it wrong occasionally. Sometimes you really feel like you're talking to a toddler that can barely comprehend basic shapes. Then you remember that these are the same people who will ask for a technician to come over because they're "not technical enough" to unplug and replug a power cable, or flip a power switch. Even if said tech can only come over several days later and costs money. Of course, this is nearly always followed with "But does that mean I can't watch TV for x days?" They also don't seem to be able to recognize the universal power symbol. I'm glad I don't have to take calls that often. Instead I'm telling coworkers to do this, and often it turns out that they weren't descriptive enough. As for the NATO stuff, our company's intranet has a page listing the NATO alphabet. Every time I hear someone getting creative with letters I send them a link to it. So far it's working.
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Apr 18, 2014 21:23
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AlexDeGruven posted:Most of those systems are automatic now. Ours spit out the username madcock for a student named M. Adcock. She went through three years of law school without ever requesting a change, so...whelp!
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Apr 18, 2014 21:37
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Balzac Jones posted:Ours spit out the username madcock for a student named M. Adcock. She went through three years of law school without ever requesting a change, so...whelp! I'm just immature enough that if I had a name that could be made into a silly username like that, I would embrace the hell out of it. I would call attention to it and probably have trouble keeping a straight face every time.
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Apr 18, 2014 22:58
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Dr. Arbitrary posted:Your password is p@ssword3 If a coworker is nearby, I'll invent brand new words for the phonetic alphabet just to watch him twitch. I'll have to remember Djibouti.
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Apr 18, 2014 22:59
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Another one today, on a similar call: "Colon, the one with two dots?" "There's another one?"
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Apr 18, 2014 23:14
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A call came in. Had a user who didn't know that you had to be connected to the Internet to use the VPN. She also didn't know what her home WiFi password was. 
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Apr 19, 2014 00:10
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Priss In Plate posted:A call came in. Did you tell her to jam a paperclip into the little hole in the back of her router? I'm sure nothing bad would happen if you did.
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Apr 19, 2014 00:51
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KoRMaK posted:As a developer, I need to adjust so many things on my computer (handy tools, wierd bugs, hosts file, etc) that not being local admin would cause significant work slow down. At my company this extends as far as adding your computer to the company DNS manually (!!!), installing everything from browsers to company specific tools that have zero install instructions and configuring the company mandated drive encryption. It's normal for a new developer to spend 2 weeks getting to the point where they have a working dev environment. IT also shot down a move to Boxen because they didn't understand it, they even got it banned rather than letting dev teams create and maintain their own scripts.
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Apr 19, 2014 01:08
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Che Delilas posted:Did you tell her to jam a paperclip into the little hole in the back of her router? I'm sure nothing bad would happen if you did. Said she'd call back later when her husband got home.  Nearly wanted to, though.
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Apr 19, 2014 01:08
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My favorite policy-username was a guy named Richard Tate getting tater. Hell yes he kept it. Also resulting in the nickname "Dick Tater".
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Apr 19, 2014 01:55
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My favorite alternate name for a punctuation mark is "Nathan Hale" for *. "I regret that I only have one asterisk for my country!"
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Apr 19, 2014 02:17
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pr0digal posted:I wonder how this monstrosity started out "Internet goes out when we make coffee and toast at the same time. This is affecting breakfast!" But seriously I don't see a ups and it appears they're plugged into the kitchen circuit. Have they not had frequent unexpected shutdowns?
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Apr 19, 2014 02:51
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door.jar posted:At my company this extends as far as adding your computer to the company DNS manually (!!!), installing everything from browsers to company specific tools that have zero install instructions and configuring the company mandated drive encryption. It's normal for a new developer to spend 2 weeks getting to the point where they have a working dev environment. I just... don't get why a place would do what you said.
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Apr 19, 2014 03:23
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anthonypants posted:I thought the "think colon" was something I do on the toilet. It's from Lenovo's new range of medical implants.
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Apr 19, 2014 04:32
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KoRMaK posted:I just... don't get why a place would do what you said. Neither do I. A better starting point for the Mac Book Pros that we hand out would save at least a week for every new start at a time when we have ~10 new starts per month due to growth.
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Apr 19, 2014 08:21
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Priss In Plate posted:A call came in. I get this almost every time I issue a laptop/vpn token, I always put an patch cable in the bag. Once I get them connected via copper I tell them I don't support their wifi and at least they have solution, often to complaints of the fact they are sat in the porch or some difficult location It's only really senior management who get laptops so I enjoy making fun of them because they can't connect to their own wifi.
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Apr 19, 2014 09:17
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Sweet lord.  I have always called it the pipe because I have used Linux since I was 10.  cat ${SOME_DOC} |grep ${SOME_WORD} You PIPE the output of cat ${SOME_DOC} to grep and search for instances of ${SOME_WORD}
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Apr 20, 2014 20:46
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ratbert90 posted:Sweet lord. code: I had a boss that chastised anyone who used cat where it wasn't needed.
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Apr 20, 2014 20:54
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Guy Axlerod posted:
I use that syntax, I was just using a example of pipe.  I am well aware of UUOC problems.
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Apr 20, 2014 20:54
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