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Dilbert As FUCK
Sep 8, 2007

by Cowcaster
Pillbug
DB's who don't truncate their logs, just WHY.

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MC Fruit Stripe
Nov 26, 2002

around and around we go
What a terrible person I am to be annoyed by someone because they are too friendly and too talkative.

But at the same time, get to the point then shut the gently caress up.

nitrogen
May 21, 2004

Oh, what's a 217°C difference between friends?

Dilbert As gently caress posted:

DB's who don't truncate their logs, just WHY.

Because their backups are broken or nonexistant?

For content: Asigra is one of the worst vendors ever. They refuse to even answer questions if packages in rhel 6.5 are supported. "Only the exact packages listed in the prereq script will work." Fuuuuuck.

nitrogen fucked around with this message at 22:20 on Apr 30, 2014

dennyk
Jan 2, 2005

Cheese-Buyer's Remorse

nitrogen posted:

Because their backups are broken or nonexistant?

For content: Asigra is one of the worst vendors ever. They refuse to even answer questions if packages in rhel 6.5 are supported. "Only the exact packages listed in the prereq script will work." Fuuuuuck.

Unless things have changed in the past few years, Asigra is loving terrible for backing up Unix servers anyway. Our local Asigra system always took several times as long to restore files and even to browse the backup set for Unix backup targets as it did for Windows targets, for some reason; restoring an entire Unix server was usually a multi-day operation, while Windows systems would be done in a few hours. Granted, at the time we bought Asigra, their target audience was smaller offices who needed a hosted backup solution for workstations and maybe that old Windows 2000 server sitting in a closet that no one remembers; it wasn't really meant to be used the way we did, which was to deploy the Asigra server component on a rack or two of backup servers and try to use it to back up an entire data center.

Fellatio del Toro
Mar 21, 2009

So in an effort to improve our morale the powers that be have decided to hold a 'competition' where we score points based on metrics, positive surveys received, ticket close times, losing points for tickets open more than a day, etc. At the end of the month the top scorers get to go home 2 hours early!

I think I'm going to just start printing and handing out Schrute Bucks:



:suicide:

Dilbert As FUCK
Sep 8, 2007

by Cowcaster
Pillbug

nitrogen posted:

Because their backups are broken or nonexistant?

No for some reason it's best to have 50GB+ worth of temp logs that don't cycle the old out or tunk.


BECAUSE: REASONS!

Powerful Two-Hander
Mar 10, 2004

Mods please change my name to "Tooter Skeleton" TIA.


nitrogen posted:

Because their backups are broken or nonexistant?



Our dbas once let us know that not only was the backup on one server taking so long it never actually finished because the job restarted before it was done, but they'd actually been backing up the disaster recovery server for 6 months instead of prod. Lol.

Actual content; as part of a continuing crackdown on anyone in IT ever being allowed near a computer, one of our dev servers is going to be "firewalled off from the production network". One problem, nobody knew we had a production network, who has access to it or how anyone gets access to it. Even network ops don't know what it is.

This should be interesting!

mewse
May 2, 2006

Fellatio del Toro posted:

So in an effort to improve our morale the powers that be have decided to hold a 'competition' where we score points based on metrics, positive surveys received, ticket close times, losing points for tickets open more than a day, etc. At the end of the month the top scorers get to go home 2 hours early!

:ughh:

Che Delilas
Nov 23, 2009
FREE TIBET WEED

Fellatio del Toro posted:

So in an effort to improve our morale the powers that be have decided to hold a 'competition' where we score points based on metrics, positive surveys received, ticket close times, losing points for tickets open more than a day, etc. At the end of the month the top scorers get to go home 2 hours early!

My last job did something even better. Managers and directors could give out little "excellence" cards any time they saw an employee doing something above and beyond or just for doing a great job on a thing (no hard and fast guidelines). The employee would then have to take those cards to HR (which was in a separate building) and HR would give your team a point. Teams consisted of random departments grouped together (IT was in a team with Custodial) because a department itself is too logical a grouping I guess.

Anyway, there were like three or four point milestones a team could get. The first was that everyone in the team would get a bag of Jerky (it was Jerky that the company made and it was actually pretty tasty), worth $3.50 I think. The second was one free meal in the employee dining room. This was a cafeteria, with the same quality of food you'd come to expect from your average school cafeteria: meat burned to death, vegetables cooked to mush and served out of chafing dishes a quarter full of oil, and grainy potatoes. An average meal there was TWO DOLLARS.

I don't remember the last milestone(s) but I know it had nothing to do with time off and I'm pretty sure it was as much of a no-prize as the two I mentioned. The competition ran until one team got the final milestone, which took about 4 months.

you ate my cat
Jul 1, 2007

Fellatio del Toro posted:

So in an effort to improve our morale the powers that be have decided to hold a 'competition' where we score points based on metrics, positive surveys received, ticket close times, losing points for tickets open more than a day, etc. At the end of the month the top scorers get to go home 2 hours early!

The tech support call center I work in has started having "Pat O'Mannequin" come around and stare at the teams who have the lowest after-call survey score for the week. Yes, that's right. We bought a loving mannequin, dressed it up, and we drag it around the building to encourage... something. gently caress if I know what.

The best part is that we have two work locations, so we bought two of the fuckers.

I'm putting googly eyes on it.

Ynglaur
Oct 9, 2013

The Malta Conference, anyone?
Somebody needs to dress it in drag.

Dick Trauma
Nov 30, 2007

God damn it, you've got to be kind.

Fellatio del Toro posted:

So in an effort to improve our morale the powers that be have decided to hold a 'competition' where we score points based on metrics, positive surveys received, ticket close times, losing points for tickets open more than a day, etc. At the end of the month the top scorers get to go home 2 hours early!

I think I'm going to just start printing and handing out Schrute Bucks:

:suicide:

Maybe if you're lucky next Friday will be Hawaiian shirt day.

SubjectVerbObject
Jul 27, 2009
At my first helpdesk job, they would write your average call time on a helium balloon that they tied to your desk.

Now at my current job they were sending out emails daily with TOP PERFORMERS, the people who closed the most cases the previous day. They stopped after they realized that most of the people on the list of top performers were on performance improvement plans and were cherry picking cases to improve their stats, and that the rest of us who do real work set up rules to trash the emails.

Dr. Arbitrary
Mar 15, 2006

Bleak Gremlin

SubjectVerbObject posted:

Now at my current job they were sending out emails daily with TOP PERFORMERS, the people who closed the most cases the previous day. They stopped after they realized that most of the people on the list of top performers were on performance improvement plans and were cherry picking cases to improve their stats, and that the rest of us who do real work set up rules to trash the emails.

At least they realized something was up.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

SubjectVerbObject posted:

At my first helpdesk job, they would write your average call time on a helium balloon that they tied to your desk.

This is right out with today's helium prices.

Lum
Aug 13, 2003

Che Delilas posted:

My last job did something even better. Managers and directors could give out little "excellence" cards any time they saw an employee doing something above and beyond or just for doing a great job on a thing (no hard and fast guidelines). The employee would then have to take those cards to HR (which was in a separate building) and HR would give your team a point. Teams consisted of random departments grouped together (IT was in a team with Custodial) because a department itself is too logical a grouping I guess.

All I can think at this point is "3 points to Griffindor!"

(Bearing in mind it's 5AM and the only reason I'm still awake is my girlfriend got called out to work, so I'll need to be around to help with wheelchair transfers when she finally gets home. I am so hosed tomorrow.

captaingimpy
Aug 3, 2004

I luv me some pirate booty, and I'm not talkin' about the gold!
Fun Shoe
We had dunce caps and cones of shame for when you screwed up (losing a user's data, pushing the CS image out to the sales team because of drag and drop in Altiris, or having an email flame war and thinking you're adding a Shaun to it, but instead add a Shelia with the word SLUT in the biggest, reddest font available in Outlook).

I only got to wear the dunce cap once. We were planning out our brand new Oracle deployment in a conference room that had the paint on the walls you could write on with dry erase markers. I picked up a large sharpie to do all of my white boarding. I was good until I started using well known and vulgar nicknames of certain developers as temporary server names.

The caps and cones got taken away when we got a real HR department. I miss my first IT job sometimes.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

My last assignment had a mullet wig that was generally worn by someone if they broke the nightly build.

Lum
Aug 13, 2003

Paladine_PSoT posted:

My last assignment had a mullet wig that was generally worn by someone if they broke the nightly build.

I see these and raise you:

http://www.theguardian.com/uk/2010/aug/08/uk-border-agency-investigation-concerns

quote:

...her colleagues expressed anti-immigration views and took pride in refusing asylum applications. She said that a toy gorilla nicknamed the "grant monkey" was placed as a badge of shame on the desk of any officer who approved an asylum application.

Dr. Arbitrary
Mar 15, 2006

Bleak Gremlin
That's all pretty bad. I was just thinking to myself that it'd be neat to have a little golden poo trophy for whoever scored the highest on some arbitrary metrics. On one hand it's a "Hooray, you got the highest score" but at the same time it's also "Don't let it get to your head, it doesn't mean poo poo."

stubblyhead
Sep 13, 2007

That is treason, Johnny!

Fun Shoe

CaptainGimpy posted:

We had dunce caps and cones of shame for when you screwed up

Cone of shame? Like one of these?

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule


Che Delilas posted:

My last job did something even better. Managers and directors could give out little "excellence" cards any time they saw an employee doing something above and beyond or just for doing a great job on a thing (no hard and fast guidelines). The employee would then have to take those cards to HR (which was in a separate building) and HR would give your team a point. Teams consisted of random departments grouped together (IT was in a team with Custodial) because a department itself is too logical a grouping I guess.

Anyway, there were like three or four point milestones a team could get. The first was that everyone in the team would get a bag of Jerky (it was Jerky that the company made and it was actually pretty tasty), worth $3.50 I think. The second was one free meal in the employee dining room. This was a cafeteria, with the same quality of food you'd come to expect from your average school cafeteria: meat burned to death, vegetables cooked to mush and served out of chafing dishes a quarter full of oil, and grainy potatoes. An average meal there was TWO DOLLARS.

I don't remember the last milestone(s) but I know it had nothing to do with time off and I'm pretty sure it was as much of a no-prize as the two I mentioned. The competition ran until one team got the final milestone, which took about 4 months.

One old job of mine, we received movie tickets as prizes. Having said that, this was the parent company of a major cinema chain of which the staff ID card could be scanned at any of their cinemas for a discounted ticket of 50c. So worthless. It cost me more driving to see a movie than to see the movie :v:

KennyTheFish
Jan 13, 2004

Humphreys posted:

One old job of mine, we received movie tickets as prizes. Having said that, this was the parent company of a major cinema chain of which the staff ID card could be scanned at any of their cinemas for a discounted ticket of 50c. So worthless. It cost me more driving to see a movie than to see the movie :v:

Could you give the tickets away? use them to bring friends?

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule


KennyTheFish posted:

Could you give the tickets away? use them to bring friends?

Yes and yes. It's been maybe 10 years since I worked for the company, and I still have that card. And use it regularly.

One date I went on, the chick insisted on buying the popcorn cos 'tickets are soo expensive". I sniggered a little before telling her to not.

dogstile
May 1, 2012

fucking clocks
how do they work?
You know that April fools prank I convinced the sysadmin to do? The one where the phone softwares background (software to load it is called PCS60 if anyone is familiar) displayed leekspin instead of the usual backround?

Occasionally now one of my colleagues gets bing come up displaying a phone number on a page full of what looks to be Chinese. The first time she told me I laughed and now she's convinced i'm doing it, which is bad for me because when people accuse me of stuff I didn't do I laugh as a reaction.

I'm fairly sure someone is trying to access our system from the outside but I don't do phone systems, so I don't have a clue what's going on. Its pissing me off because now the managers are getting involved in the emails. I'm not going to be in any trouble because I don't have access to the phone system, but its pissing me off that i'm involved because of a harmless prank I came up with the idea for a month ago.

Collateral Damage
Jun 13, 2009

Dilbert As gently caress posted:

No for some reason it's best to have 50GB+ worth of temp logs that don't cycle the old out or tunk.


BECAUSE: REASONS!
"Oh we don't need transaction log backups, our weekly full backup is enough." :suicide:

Then you have the nice pitfall of SQL Server secretly running your databases in Simple recovery mode (transaction log is discarded after commit) -until- you set up database backups, then it switches to actual Full recovery mode (persistent transaction logs).

So you'll have a rookie DBA running things in a test environment and everything works peachy. Then it's moved to production and he/she sets up daily/weekly full backups, and eventually on a busy day everything stops working because the transaction log disk is full.

captaingimpy
Aug 3, 2004

I luv me some pirate booty, and I'm not talkin' about the gold!
Fun Shoe

stubblyhead posted:

Cone of shame? Like one of these?



Yes sir.

Sickening
Jul 16, 2007

Black summer was the best summer.

CaptainGimpy posted:

We had dunce caps and cones of shame for when you screwed up (losing a user's data, pushing the CS image out to the sales team because of drag and drop in Altiris, or having an email flame war and thinking you're adding a Shaun to it, but instead add a Shelia with the word SLUT in the biggest, reddest font available in Outlook).

I only got to wear the dunce cap once. We were planning out our brand new Oracle deployment in a conference room that had the paint on the walls you could write on with dry erase markers. I picked up a large sharpie to do all of my white boarding. I was good until I started using well known and vulgar nicknames of certain developers as temporary server names.

The caps and cones got taken away when we got a real HR department. I miss my first IT job sometimes.

You must have had some really laid back people in that dept. The first person to try to put a dog cone on me would have a bad time. I was never really good at complying with stuff like that.

The first IT job I had after the army had new people wear silly costumes as sort of a hazing thing. I was the humorless guy who refused to wear them. They were years old and never washed so... yeah no. After that they didn't do them anymore. Every so often people would remind me that I sunk that whole program. I tried to feel bad.

captaingimpy
Aug 3, 2004

I luv me some pirate booty, and I'm not talkin' about the gold!
Fun Shoe
Very laid back and tight knit. Instead of getting written up or fired, you got publicly shamed. Obviously not very professional. If people didn't want to do it, they had the option of getting all of the poo poo work for a set amount of time that matched the screw up.

UFOTacoMan
Sep 22, 2005

Thanks easter bunny!
bok bok!
So I'm working my way around the new gig trying to get a handle on things. It's a one man shop where the last man was let go, so I'm having to figure out a lot on my own.

I just found a degraded raid 1 on the DNS/DHCP server that's been running on a single drive since....:stare: 2009. All the server status and drive lights are green so unless you look in the server management software you wouldn't know that anything was wrong. I suspect it's this issue: http://blog.unixwiz.net/2013/05/unhappy-surprise-dell-servers-misreport-raid-failures.html

mewse
May 2, 2006

dogstile posted:

You know that April fools prank I convinced the sysadmin to do? The one where the phone softwares background (software to load it is called PCS60 if anyone is familiar) displayed leekspin instead of the usual backround?

Occasionally now one of my colleagues gets bing come up displaying a phone number on a page full of what looks to be Chinese. The first time she told me I laughed and now she's convinced i'm doing it, which is bad for me because when people accuse me of stuff I didn't do I laugh as a reaction.

I'm fairly sure someone is trying to access our system from the outside but I don't do phone systems, so I don't have a clue what's going on. Its pissing me off because now the managers are getting involved in the emails. I'm not going to be in any trouble because I don't have access to the phone system, but its pissing me off that i'm involved because of a harmless prank I came up with the idea for a month ago.

Pulling pranks with business systems is a really bad idea. One year my manager thought it would be funny to have the squid proxy run an automated blur filter on every web photo that passed through the proxy. Besides creeping the users out, the internet connection coincidentally went down that day. They bought us all t-shirts that said "the internet is broken". I called in sick that day.

UFOTacoMan
Sep 22, 2005

Thanks easter bunny!
bok bok!
The best April fools prank I've seen at work was someone putting notes on copiers saying they are now voice activated and to place your paper on the copier and tell it how many copies you want. Several people fell for it.

Moey
Oct 22, 2010

I LIKE TO MOVE IT

UFOTofuTacoCat posted:

The best April fools prank I've seen at work was someone putting notes on copiers saying they are now voice activated and to place your paper on the copier and tell it how many copies you want. Several people fell for it.

All those were posted in the forums this year for people. They have been a few years now I believe.

Antioch
Apr 18, 2003

UFOTofuTacoCat posted:

The best April fools prank I've seen at work was someone putting notes on copiers saying they are now voice activated and to place your paper on the copier and tell it how many copies you want. Several people fell for it.

This worked on precisely 3 people in 2 departments this year: Marketing and Project Management. Exactly as expected.

dogstile
May 1, 2012

fucking clocks
how do they work?

mewse posted:

Pulling pranks with business systems is a really bad idea. One year my manager thought it would be funny to have the squid proxy run an automated blur filter on every web photo that passed through the proxy. Besides creeping the users out, the internet connection coincidentally went down that day. They bought us all t-shirts that said "the internet is broken". I called in sick that day.

I'm just annoyed because I didn't even prank her, she's new to software support and we didn't want to throw her off while she was concentrating. We pranked a manager and a couple of admin girls who we knew would get it.

Bob Morales
Aug 18, 2006


Just wear the fucking mask, Bob

I don't care how many people I probably infected with COVID-19 while refusing to wear a mask, my comfort is far more important than the health and safety of everyone around me!

UFOTofuTacoCat posted:

The best April fools prank I've seen at work was someone putting notes on copiers saying they are now voice activated and to place your paper on the copier and tell it how many copies you want. Several people fell for it.

Change the control panel on the HP printers to say 'paperclip (or staple) detected - call service'

Bonus points if it fools the service tech for a few minutes.

Paladine_PSoT
Jan 2, 2010

If you have a problem Yo, I'll solve it

Bob Morales posted:

Change the control panel on the HP printers to say 'paperclip (or staple) detected - call service'

Bonus points if it fools the service tech for a few minutes.

Whatever happened to good old fashioned "Feed me a stray cat"

TWBalls
Apr 16, 2003
My medication never lies
Apparently, the dipshits at corporate I.S. sent everyone (except local I.S.) an email telling users to download and install either Chrome or Firefox due to the IE vulnerability. So, we've been getting a poo poo ton of calls on this. If they had bothered to give us a heads up, I could have simply pushed out Chrome for Enterprise using PDQ deploy.

Sirotan
Oct 17, 2006

Sirotan is a seal.


TWBalls posted:

Apparently, the dipshits at corporate I.S. sent everyone (except local I.S.) an email telling users to download and install either Chrome or Firefox due to the IE vulnerability. So, we've been getting a poo poo ton of calls on this. If they had bothered to give us a heads up, I could have simply pushed out Chrome for Enterprise using PDQ deploy.

Or have just waited another couple of hours for the Microsoft patch to come out. :v:

http://blogs.technet.com/b/msrc/archive/2014/05/01/out-of-band-release-to-address-microsoft-security-advisory-2963983.aspx

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TWBalls
Apr 16, 2003
My medication never lies

I figured this would happen. gently caress you so hard, corporate I.S. :argh:

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