Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
 
  • Post
  • Reply
Dr. Arbitrary
Mar 15, 2006

Bleak Gremlin
If I was an IT director I'd seriously consider buying a few Moneypak cards and keeping them in a safe. Cryptolocker is the kind of thing that could kill a business.

It'd be really dumb to not have a plan.

Adbot
ADBOT LOVES YOU

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule


Dr. Arbitrary posted:

If I was an IT director I'd seriously consider buying a few Moneypak cards and keeping them in a safe. Cryptolocker is the kind of thing that could kill a business.

It'd be really dumb to not have a plan.

What is the average cost of paying your way out of cryptolocker if you don't mind me asking? I like your idea, if only for the ratio of time taken to restore vs sending moneypak.

Rexxed
May 1, 2010

Dis is amazing!
I gotta try dis!

Humphreys posted:

What is the average cost of paying your way out of cryptolocker if you don't mind me asking? I like your idea, if only for the ratio of time taken to restore vs sending moneypak.

I haven't read about it since it was originally released but at that time it was around $400 (or equivalent in bitcoins).

Sir_Substance
Dec 13, 2013

Humphreys posted:

What is the average cost of paying your way out of cryptolocker if you don't mind me asking? I like your idea, if only for the ratio of time taken to restore vs sending moneypak.

It's usually $300-400 but this is an extortion, not a business deal. You've got the word of a guy who wrote a virus to ransom your files that if you pay him $300, he will unlock your files. Do you trust him?

To a certain extent, it benefits him to be true to his word, or people would stop paying, but he could take your money and not unlock the files for one in every 6 "customers" and still have a reputation for honouring the payment.

I wouldn't be playing that game. You should have a contingency plan.

SEKCobra
Feb 28, 2011

Hi
:saddowns: Don't look at my site :saddowns:

Sir_Substance posted:

It's usually $300-400 but this is an extortion, not a business deal. You've got the word of a guy who wrote a virus to ransom your files that if you pay him $300, he will unlock your files. Do you trust him?

To a certain extent, it benefits him to be true to his word, or people would stop paying, but he could take your money and not unlock the files for one in every 6 "customers" and still have a reputation for honouring the payment.

I wouldn't be playing that game. You should have a contingency plan.

No, negative feedback outweighs positive by far.

Crowley
Mar 13, 2003

SEKCobra posted:

No, negative feedback outweighs positive by far.

If people go public with negative feedback.

quote:

We got hit with this virus and had to pay the ransom to get our files back. We paid the money but our files are still gone.
Doesn't look so hot in a press release, does it?




In other news: Boss came back from a meeting with Microsoft. Apparently they tried to be "American Salesmen" (his words) with a group of IT people from our regional offices. When they weren't able to answer pointy technical questions and Azure turned out to cost us an arm and a leg they skipped to a demo of Lync. After much fiddling they admitted that they couldn't get the video conferencing part to work "because our wireless is a bit shoddy".

This was Microsoft people.
Presenting Microsoft Lync.
At Microsoft national HQ in Copenhagen.
:eng99:

Crowley fucked around with this message at 10:16 on May 8, 2014

Collateral Damage
Jun 13, 2009

CitizenKain posted:

I feel as though if a cellphone is required for my job, they should loving buy it.
I agree with that. We're about to roll out MobileIron to replace blackberry, but we'll most likely say that either we give you an iphone 5C, or you get like half the price of a 5C in cash and you can go buy your own phone.

spog
Aug 7, 2004

It's your own bloody fault.

Dr. Arbitrary posted:

If I was an IT director I'd seriously consider buying a few Moneypak cards and keeping them in a safe. Cryptolocker is the kind of thing that could kill a business.

It'd be really dumb to not have a plan.

Or you could implement the SRP/applocker fixes that prevent it.

Also, there's some freeware for homeuse: Cryptoprevent.


But I do agree that $500 is a trivial amount to recover from an infection.

Humphreys
Jan 26, 2013

We conceived a way to use my mother as a porn mule


EDIT: ^^ Thanks for this

Sir_Substance posted:


I wouldn't be playing that game. You should have a contingency plan.

Oh it wouldn't be my only thing to stop it. Just one of those "OH poo poo WE NEED IT FIXED NOW" things. Time vs money again. Not advocating it, just pondering it over some whiskey.

canis minor
May 4, 2011

Lareous posted:

We have a 70 year old semi-retired client that I aspire to be one day; he only has a landline phone, and he has the fax plugged into it (he does not use email). If we have to call him, and he's got the fax plugged in, we have to fax him to call us back. It's incredible.

This reminded me of our client as well - we would have to call her every time we would send an email to her, to let her know that she's got an email.

Bear in mind that she was online.

Feral Bueller
Apr 23, 2004

Fun is important.
Nap Ghost

Crowley posted:


This was Microsoft people.
Presenting Microsoft Lync.
At Microsoft national HQ in Copenhagen.
:eng99:


2 days before Xbox One launch, and they couldn't provision an Xbox One dev kit for a walkthrough/code review. We were in Redmond embedded with the Xbox One team. Good times.

wintermuteCF
Dec 9, 2006

LIEK HAI2U!
So CitizenKain, I'd be interested to know if you work for a company whose name is three letters and does engineering and was famous for doing logistics for the Army in Iraq, because my dad's company just killed off their BES (I think the deadline is tomorrow) and is giving employees an allowance for buying a new smartphone so they can use ActiveSync via MobileIron.

Don't get me wrong, I approve of ActiveSync and BYOD (I'd hate carrying a second phone). I don't know much about MobileIron or other MDM solutions, my current company and previous companies have just used the ActiveSync features built into Exchange 2010 - even our client who is 20k users uses Exchange without MDM.

What annoys me, and annoys my dad, isn't the MobileIron, it's that they make the company email run through Touchdown instead of the native iOS client. iOS has such a nice Exchange client, and Touchdown was a piece of poo poo the last time I looked at it.

Inspector_666
Oct 7, 2003

benny with the good hair
Touchdown for Android is nice and I vastly prefer that to using the native app since if, for whatever reason, they do a remote wipe you don't lose any of your personal data on the phone.

Helushune
Oct 5, 2011

wintermuteCF posted:

What annoys me, and annoys my dad, isn't the MobileIron, it's that they make the company email run through Touchdown instead of the native iOS client. iOS has such a nice Exchange client, and Touchdown was a piece of poo poo the last time I looked at it.

Touchdown is absolutely hideous, I'll give you that. I've been using Nine on Android because it's based off the 4.x mail client (instead of the 2.x one) and is pretty functional. It also lets me prevent my org from being able to completely wipe all my personal data off my device.

stubblyhead
Sep 13, 2007

That is treason, Johnny!

Fun Shoe
My company makes us use Good. :barf:

Inspector_666
Oct 7, 2003

benny with the good hair

stubblyhead posted:

My company makes us use Good. :barf:

One of our enterprise clients uses that and I don't get it. It looks like garbage and who the gently caress names their Exchange app "Good."?

skipdogg
Nov 29, 2004
Resident SRT-4 Expert

CitizenKain posted:

I have a Curve 8330 that will likely outlive me at this point. Company is pushing everyone into using their personal device and MobileIron, I feel as though if a cellphone is required for my job, they should loving buy it.

I agree with you, as long as your OK getting the crappiest free phone with 2 year contract we can order. We moved to Buy Your Own Device about 3 years ago as people stopped wanting the company provided Blackberry and expected us to start buying and paying for their high end iPhone and Android devices. Now our policy is we pay the bill, you buy the hardware. You don't want to pay for hardware you can get whatever phone is free with contract. There is usually a 2 gen old iPhone, Android, or BlackBerry refurb to choose from in the free tier. If you want that new iPhone 5S 64GB that will be 399 plus tax and I'll need you to stop by my desk with your credit card.

If folks don't want to get on our plan, we will let them expense their personal line as well, so it's either BuyYOD and get on the company plan, or expense your personal line.

What's surprising to me is the number of people who won't spend any money on their phone. Each cell line costs us a little over 100/mo, and most people don't carry a personal phone once they switch over. They're saving 100/mo but won't pay a once every 24 months 199 dollars to get a not lovely phone. Blows my mind.

wintermuteCF
Dec 9, 2006

LIEK HAI2U!

Inspector_666 posted:

Touchdown for Android is nice and I vastly prefer that to using the native app since if, for whatever reason, they do a remote wipe you don't lose any of your personal data on the phone.

I won't argue with this on Android, because the native "Email" app on Android has poo poo Exchange integration and is pretty much garbage. Or was, the last time I really tried to use it was on my old Nexus S, so they could have fixed some of the things I hated about it.

vibur
Apr 23, 2004

Inspector_666 posted:

One of our enterprise clients uses that and I don't get it. It looks like garbage and who the gently caress names their Exchange app "Good."?
Someone with a sense of irony?

Thing pissing me off the day after an Office 2013 install - constant bitching from purchasing agent about how she doesn't like "the new email" because it doesn't work and it's all different.

It would loving work if you would loving turn off loving caps lock when you loving type your loving password in.

HalloKitty
Sep 30, 2005

Adjust the bass and let the Alpine blast

vibur posted:

Someone with a sense of irony?

Thing pissing me off the day after an Office 2013 install - constant bitching from purchasing agent about how she doesn't like "the new email" because it doesn't work and it's all different.

It would loving work if you would loving turn off loving caps lock when you loving type your loving password in.

No, that would require them to think for themselves, as opposed to immediately blaming someone else because a problem HAS to always be caused by a change!

Inspector_666
Oct 7, 2003

benny with the good hair

wintermuteCF posted:

I won't argue with this on Android, because the native "Email" app on Android has poo poo Exchange integration and is pretty much garbage. Or was, the last time I really tried to use it was on my old Nexus S, so they could have fixed some of the things I hated about it.

Yeah, I actually really hate the native app, or at least the one Verizon puts on the phone. I just think of the Gmail app as the "native" at this point :v:

HalloKitty
Sep 30, 2005

Adjust the bass and let the Alpine blast

Inspector_666 posted:

Yeah, I actually really hate the native app, or at least the one Verizon puts on the phone. I just think of the Gmail app as the "native" at this point :v:

I use AquaMail. By far the nicest when I was going through email clients. I think it supports Exchange now, but I only use IMAP. Then again, I don't use Gmail.

antisodachrist
Jul 24, 2007
The only native clients on Android that support encryption for activesync are the Samsung safe devices, some newer Motorola, and some of the newer HTC devices. MobileIron plays nice with them some of the time. At least those are the ones MobileIron supports.


They also have their own email client called Email+. It works fine for email, but does not work that well for meeting requests. On Samsung devices it will try to open the native email client when opening a request from the calendar.

MobileIron has a lot of other features, but all of the MDM providers do. I support them and Airwatch, and used to support McAfee EMM until the only customer we had that used it dropped it for Good.

Lord Dudeguy
Sep 17, 2006
[Insert good English here]

Inspector_666 posted:

One of our enterprise clients uses that and I don't get it.

Because our security auditing company manager is buddy-buddy with our VP and that's what he uses. :smith:

CitizenKain
May 27, 2001

That was Gary Cooper, asshole.

Nap Ghost

skipdogg posted:

I agree with you, as long as your OK getting the crappiest free phone with 2 year contract we can order. We moved to Buy Your Own Device about 3 years ago as people stopped wanting the company provided Blackberry and expected us to start buying and paying for their high end iPhone and Android devices. Now our policy is we pay the bill, you buy the hardware. You don't want to pay for hardware you can get whatever phone is free with contract. There is usually a 2 gen old iPhone, Android, or BlackBerry refurb to choose from in the free tier. If you want that new iPhone 5S 64GB that will be 399 plus tax and I'll need you to stop by my desk with your credit card.

I certainly wouldn't expect the top end phone, just like I don't expect to get the fanciest laptop. Really, if they came in and said "Here is an iPhone 5c 16g", that would be perfect. I don't need the top end phone to do this job, but if they expect me to read my email and stay in touch on the road, then the tool they hand me should be capable of it.


wintermuteCF posted:

So CitizenKain, I'd be interested to know if you work for a company whose name is three letters and does engineering and was famous for doing logistics for the Army in Iraq, because my dad's company just killed off their BES (I think the deadline is tomorrow) and is giving employees an allowance for buying a new smartphone so they can use ActiveSync via MobileIron.

Nope, large regional bank in the US.

RangerAce
Feb 25, 2014

Inspector_666 posted:

One of our enterprise clients uses that and I don't get it. It looks like garbage and who the gently caress names their Exchange app "Good."?

Same reason communist dictatorships always name their countries "The People's Republic"?

TWBalls
Apr 16, 2003
My medication never lies

Inspector_666 posted:

Touchdown for Android is nice and I vastly prefer that to using the native app since if, for whatever reason, they do a remote wipe you don't lose any of your personal data on the phone.

Yeah, I was an early adopter of email on Android at my company. Back then the native client had issues connecting to our exchange servers (I think this was back on Eclair and Exchange 2003), so I tried Touchdown. Even after they were able to get the native client working (Froyo, Exchange 2003), I still went with touchdown simply because I preferred the interface over the native client.

stubblyhead posted:

My company makes us use Good. :barf:
When I was using the hospital provided email, I was using Touchdown. It worked great. Then, I decided to migrate to our company provided email because they gave us a 250MB inbox vs 25MB inbox that the hospital provided. Unfortunately, that meant I had to use Good on my phone. Didn't take me long to get fed up and just ditch email on my phone. That is a terrible program.

NullPtr4Lunch
Jun 22, 2012

wa27 posted:

You're going to have to let go eventually, people. Learn to Swype or something!

Nevar! You can have my keyboard when you pry it from my cold dead fingers. :argh:

SSH on the go without one is miserable, and no, Swype is not even close to an acceptable replacement.

sanchez
Feb 26, 2003

CitizenKain posted:

I certainly wouldn't expect the top end phone, just like I don't expect to get the fanciest laptop. Really, if they came in and said "Here is an iPhone 5c 16g", that would be perfect. I don't need the top end phone to do this job, but if they expect me to read my email and stay in touch on the road, then the tool they hand me should be capable of it.



Do you really want to carry two phones though? An BYOD allowance that covers some/most of your personal plan seems like a better option.

Lynxifer
Jan 2, 2005
Comedy "Buttsecks" Option

stubblyhead posted:

My company makes us use Good. :barf:

"I can't download any attachments"
"My Emails aren't up to date on <device>"
"My <device> is out of compliance because GOOD updated"
"GOOD Share is rejecting my credentials"
"I can't send documents to <any of the ancillary apps>"

Are just some of the things I used to hear daily from GOOD users, now I just auto-farm emails containing the subject GOOD or iPad into my Trash. I'd rather recommend a Blackberry than a device running GOOD since at least that predictably fouls up.

GOOD's advise to the issues?:
"Restart the services, but hope they come up in the right order, otherwise you'll break your Exchange integration. Which will probably fix itself after 6 hours. Don't ever restart the OS's.
Or Patch them, or Firewall them.

Or RDP onto them.

Seriously don't."

A c E
Jun 18, 2007

Is this weird? Is this too weird? Do you need to sit down?

NullPtr4Lunch posted:

Nevar! You can have my keyboard when you pry it from my cold dead fingers. :argh:

SSH on the go without one is miserable, and no, Swype is not even close to an acceptable replacement.

I won't argue that a physical keyboard isn't better because that would be foolish.

However, the 'Hacker's Keyboard' works decently when using SSH. I wouldn't be able to do it without.

dissss
Nov 10, 2007

I'm a terrible forums poster with terrible opinions.

Here's a cat fucking a squid.

Inspector_666 posted:

One of our enterprise clients uses that and I don't get it. It looks like garbage and who the gently caress names their Exchange app "Good."?

The name is 'Good for Enterprise' (definitely not 'Good for Users') - it's supposedly all sandboxed and secure (with some fancy certification they're really proud of) and that is pretty much its selling point.

We did a trial of it a couple of months back and found it to be universally terrible at everything - and it's not just like its an Android issue as the iOS clients are just as bad.

The kicker is it isn't really an Exchange app. It's more like how Blackberry worked when that was a thing - you need to run an additional Good server yourself but it's also somehow reliant on the central Good server being available to negotiate connections.

Inspector_666
Oct 7, 2003

benny with the good hair
Oh, wow. Thankfully it's one of the few things that are actually out of our scope for the support we provide, but from the brief periods I've seen people use it/talk about it, it doesn't seem well liked.

Collateral Damage
Jun 13, 2009

Don't use Type Ms or similar buckling spring keyboards in an open office environment though. The noise drives everyone else crazy.

Helushune
Oct 5, 2011

Collateral Damage posted:

Don't use Type Ms or similar buckling spring keyboards in an open office environment though. The noise drives everyone else crazy.

I found a new-in-box NMB buckling spring keyboard when I first started here and have been using it ever since. Everyone always comments on the noise if they're in my shared office but the other people in here haven't said anything. Maybe they know they'll have to pry it from my cold dead hands.

Thanks Ants
May 21, 2004

#essereFerrari


CitizenKain posted:

I certainly wouldn't expect the top end phone, just like I don't expect to get the fanciest laptop. Really, if they came in and said "Here is an iPhone 5c 16g", that would be perfect. I don't need the top end phone to do this job, but if they expect me to read my email and stay in touch on the road, then the tool they hand me should be capable of it.

Yeah, this really. I'm not a fan of simply having my personal bill paid because then it's impossible to ever really be on holiday - I need something I can switch off. Right now that involves having a personal phone and a work phone, and if you give me a piece of poo poo work phone that struggles to handle email then you have no right to be surprised when I don't respond particularly quickly. A business line will run you about £50 a month with unlimited everything, and the base model of the current gen iPhone, stop being cheap.

I wouldn't ever agree to purchase my own hardware because then what happens when it gets broken or damaged, who's supposed to replace it? Or are the company also going to cover insurance?

BurgerQuest
Mar 17, 2009

by Jeffrey of YOSPOS

skipdogg posted:

I agree with you, as long as your OK getting the crappiest free phone with 2 year contract we can order. We moved to Buy Your Own Device about 3 years ago as people stopped wanting the company provided Blackberry and expected us to start buying and paying for their high end iPhone and Android devices. Now our policy is we pay the bill, you buy the hardware. You don't want to pay for hardware you can get whatever phone is free with contract. There is usually a 2 gen old iPhone, Android, or BlackBerry refurb to choose from in the free tier. If you want that new iPhone 5S 64GB that will be 399 plus tax and I'll need you to stop by my desk with your credit card.

If folks don't want to get on our plan, we will let them expense their personal line as well, so it's either BuyYOD and get on the company plan, or expense your personal line.

What's surprising to me is the number of people who won't spend any money on their phone. Each cell line costs us a little over 100/mo, and most people don't carry a personal phone once they switch over. They're saving 100/mo but won't pay a once every 24 months 199 dollars to get a not lovely phone. Blows my mind.

We bought a ton of Moto G handsets to replace all blackberries. I was already BYOD with a company SIM but drat if I don't love me some moto G now. Super fast, great form factor and most importantly, cheap as hell! I passed up a HTC One and kept the Moto G recently. Dual SIM is a nice bonus too for people who want to keep a personal line or travel a lot.

Cenodoxus
Mar 29, 2012

while [[ true ]] ; do
    pour()
done


skipdogg posted:

What's surprising to me is the number of people who won't spend any money on their phone. Each cell line costs us a little over 100/mo, and most people don't carry a personal phone once they switch over. They're saving 100/mo but won't pay a once every 24 months 199 dollars to get a not lovely phone. Blows my mind.

I can see the chief concern there being, what happens if I put down $300 on an iPhone on the company plan, and then hand in my resignation or get sacked a few months down the line? Who has the legal right to the device?

On one hand, you've paid for half of the device out of pocket. On the other hand, your company is also paying part of it in subsidies. The solution is to establish some kind of prorated buyout policy so you're not hosed if you buy a 512GB iPhone 8X one day and get laid off the next.

Ynglaur
Oct 9, 2013

The Malta Conference, anyone?

CitizenKain posted:

I have a Curve 8330 that will likely outlive me at this point. Company is pushing everyone into using their personal device and MobileIron, I feel as though if a cellphone is required for my job, they should loving buy it.

At least in the United States, if they make it a condition of your employment, they must provide it. Or so I recall being told by a lawyer about 20 years ago.

Adbot
ADBOT LOVES YOU

CitizenKain
May 27, 2001

That was Gary Cooper, asshole.

Nap Ghost

sanchez posted:

Do you really want to carry two phones though? An BYOD allowance that covers some/most of your personal plan seems like a better option.

Yea, I'm fine with carrying two phones. The big advantage to having a work phone is if I'm on vacation I leave it behind and that's it. The work/life balance thing at work isn't getting better, and everything I can do to keep a wall between the two I'll do.

Ynglaur posted:

At least in the United States, if they make it a condition of your employment, they must provide it. Or so I recall being told by a lawyer about 20 years ago.

Its not required from what I can tell, its just I have to travel at times, and its helpful to be able to call people and answer emails. Technically, they have provided me a phone anyway, so I'll just keep using it until it dies completely or the BES does, then I'll let people not make a decision about it for months.

  • 1
  • 2
  • 3
  • 4
  • 5
  • Post
  • Reply