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mewse posted:I dealt with a machine with cryptolocker a few weeks ago that wasn't on our virtual infrastructure and had no backups, so I had to be the dude that phoned the user and said "all your data is gone, deal with it". The cryptolocker problems at my office continue, I spent the morning at a remote site cleaning a couple of machines and then I got a phone call when I was driving back where they told me "hey, turn around and pick up those machines, because they might still be infected". No, fuckers, I cleaned them, they are not infected, their files are gone but I cleaned the machines so they're fine. Then they sent me to another site because the shared drive got encrypted by cryptolocker and they didn't know who did it. So I walked around the office and said "hey do you have that big red screen that says 'all your files are encrypted'? Cool, cool." It turned out that one girl was infected on Tuesday, the machine was cleared, but they didn't retrieve backups for the shared drives so they sent me on a useless errand because they didn't remember dealing with poo poo two days ago.
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May 9, 2014 03:50
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Is your office just spreading cryptolocker around like an STD? How are so many people there getting infected?
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May 9, 2014 06:08
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jim truds posted:Is your office just spreading cryptolocker around like an STD? How are so many people there getting infected? "Hey Bob, can you open this email? I tried opening the fedex invoice but it doesn't do anything. Maybe my machine is having problems."
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May 9, 2014 07:26
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Methylethylaldehyde posted:"Hey Bob, can you open this email? I tried opening the fedex invoice but it doesn't do anything. Maybe my machine is having problems." Fixed: "Hey Bob, can you open this email? I tried opening the fedex invoice but it doesn't do anything. Maybe my machine is having problems. But I'm not going to contact IT, those guys don't know what they're talking about anyway!"
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May 9, 2014 14:15
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Cenodoxus posted:I can see the chief concern there being, what happens if I put down $300 on an iPhone on the company plan, and then hand in my resignation or get sacked a few months down the line? . Where I work the employee owns the cell phone hardware. We eat the ETF if there is one. We spend something absurd like 30K a month on just AT&T cell phones. That doesn't count the folks who use Verizon. The ETF isn't a big deal. Dealing with everyone wanting the company to pay 600+ dollars every time a new hot phone came out was a big deal.
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May 9, 2014 15:48
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skipdogg posted:Where I work the employee owns the cell phone hardware. We eat the ETF if there is one. We spend something absurd like 30K a month on just AT&T cell phones. That doesn't count the folks who use Verizon. The ETF isn't a big deal. Dealing with everyone wanting the company to pay 600+ dollars every time a new hot phone came out was a big deal. One time we were acquired and I had to go over to Verizon one day and buy like 14 brand-new full price Blackberries ($599 or something), chargers, cases, etc. I should have gotten at least a blowjob from the sales person.
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May 9, 2014 15:58
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Let me ask you guys something - how would you react to a mobile email policy of "BYOD, no subsidy"? With all the companies in the world looking to dump BES service I've heard that this is something that people are seriously looking at, and I'm wondering if my reaction (namely FUUUUUUCK THAT) is normal or if I'm spazzing out a bit. Edit - this wouldn't be with a full mdm solution that gives remote wipe capability, but just the ability to wipe the work mail app. Altimeter fucked around with this message at 16:44 on May 9, 2014 |
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May 9, 2014 16:22
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BYOD - Sure, fine. No subsidy - Go eat a bag of dicks. Your employer should supply you with the tools you need to do your job. If they expect you to use your private phone for work without compensating you for it then just treat it as if you didn't have a phone at all. At the very least they should foot your phone bill, but every BYOD implementation should come with some sort of phone subsidy. Collateral Damage fucked around with this message at 16:28 on May 9, 2014 |
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May 9, 2014 16:25
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Collateral Damage posted:BYOD - Sure, fine. No subsidy - Go eat a bag of dicks. Yeah, having to use your personal phone (which could be remote-wiped by Exchange) for work use with no compensation is pretty ridiculous.
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May 9, 2014 16:28
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Mutar posted:Let me ask you guys something - how would you react to a mobile email policy of "BYOD, no subsidy"? With all the companies in the world looking to dump BES service I've heard that this is something that people are seriously looking at, and I'm wondering if my reaction (namely FUUUUUUCK THAT) is normal or if I'm spazzing out a bit. I put my work email on my phone for my own benefit, not the company's. It keeps me informed, I can put out small fires before they become disastrous conflagrations, and I can communicate better. The fact that the company pays me a bit of money (really just enough to cover the data plan) is a bonus. That said, if there was no subsidy, then if I don't want to put company email on my phone, I don't feel like I can be required to do so. And any expectation of "we must be able to reach you" can go fly a kite. You want me always available? At least pay for the tool that allows me to be.
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May 9, 2014 16:28
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I got into a shouting match with my old boss because he declared that I had to buy a new phone outside of the window for a subsidized upgrade from my carrier and refused to even consider paying for any part of it. He also wanted me to get magnetic panels for my car with the company info on it and I told him there was no loving way in hell I would leave them on it outside of business hours, and that he would pay for any damage to the exterior caused by anything getting caught between them and the paint, and I never heard about it again.
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May 9, 2014 16:28
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BYOD definitely doesn't mean "use your personal phone for the benefit of your employer".
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May 9, 2014 16:29
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BYOD? You need to subsidise that poo poo. If you don't; that's my phone, on my time. Hell no.Inspector_666 posted:I got into a shouting match with my old boss because he declared that I had to buy a new phone outside of the window for a subsidized upgrade from my carrier and refused to even consider paying for any part of it.  That's uh, that's some gigantic cajones your boss had there on him.
FlapYoJacks fucked around with this message at 16:33 on May 9, 2014 |
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May 9, 2014 16:29
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Mutar posted:Let me ask you guys something - how would you react to a mobile email policy of "BYOD, no subsidy"? With all the companies in the world looking to dump BES service I've heard that this is something that people are seriously looking at, and I'm wondering if my reaction (namely FUUUUUUCK THAT) is normal or if I'm spazzing out a bit. As with all things compensation-related, it's negotiable. Are they making it a requirement of employment? If so, and if they are treading the narrow legal ground of not paying for it, is it worth making a stink over? Do you already have a nice cell phone with a good data plan? If the incremental cost to you is $0, do you care? If they don't provide subsidies, do you have an expense process, such that you can charge for calls and data over your limit? Even if you decide to just grin and bear it, at the very least you should claim it on your taxes. If you're required to have it, and they aren't paying for it, then it's a business expense. (Check with your accountant, of course.) Inspector_666 posted:I got into a shouting match with my old boss because he declared that I had to buy a new phone outside of the window for a subsidized upgrade from my carrier and refused to even consider paying for any part of it.
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May 9, 2014 16:29
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The problem with trying to work out and expense company use of your phone is what do you do if your company calls eat up your included allowance, and everything over that is both chargeable and personal calls? How much money do you think adequately reimburses you for having one phone number that will ring about work related business when you are on holiday and for months after you leave the company?
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May 9, 2014 16:32
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Mutar posted:Let me ask you guys something - how would you react to a mobile email policy of "BYOD, no subsidy"? With all the companies in the world looking to dump BES service I've heard that this is something that people are seriously looking at, and I'm wondering if my reaction (namely FUUUUUUCK THAT) is normal or if I'm spazzing out a bit. "I don't own a phone"
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May 9, 2014 16:34
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Yeah, I think they're looking at it like high speed internet at home in the late 90-00s where if the company needed you to be able to wfh they subsidized the ISP service but nowadays it's just assumed that you have dsl/cable so why should work pay for it? Also I edited my prior post to add that this wouldn't be with a full mdm solution that gives remote wipe capability, but just the ability to wipe the work mail app. No way any company gets that for my personal phone. In my role I wouldn't be willing to use my cell because I don't want people having my personal number either - I still get calls occasionally from the husband of an exec I supported at my last job a couple years back. Never again.
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May 9, 2014 16:51
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Mutar posted:Yeah, I think they're looking at it like high speed internet at home in the late 90-00s where if the company needed you to be able to wfh they subsidized the ISP service but nowadays it's just assumed that you have dsl/cable so why should work pay for it? WFH is benefit and not really a requirement. Thats the difference. If an employer wanted to hire a 100% remote employee (or for some reason, required you to work offsite because of building hours) they still subsidize their internet connection cost.
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May 9, 2014 16:56
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Apache freaked out on a server I sometimes help a friend out with. The server wasn't setup by me, and is somehow functioning with cpanel, WHM, and Virtuozzo Power Panel all at the same time. SELinux is disabled, and ACLs aren't enabled or setup, but whatever, it serves webpages right? Well it stopped accessing a htpasswd file with a (13)Permission denied on the folder. - Creating a new test folder and dumping the htpassed file in there? Worked fine. - Putting the htpasswd file in the original folder, and making the permissions the same as the test folder? No dice. - Recreating the original folder with the exact same permissions? Worked fine. I uh... huh, that's odd to say the least. The immutable bit wasn't set, the permissions where correct, and the owners where correct, yet I had to recreate the folder. Thanks apache! 
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May 9, 2014 16:56
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So the new SAN had a small issue with a few disks not being detected. I called support and worked with them to resolve it. My boss now wants VNX to replace the entire system because it had an issue. What a dick.
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May 9, 2014 16:58
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Inspector_666 posted:He also wanted me to get magnetic panels for my car with the company info on it I would have said okay, and parked my car at strip clubs, gay bars, porn stores...
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May 9, 2014 16:58
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Caged posted:The problem with trying to work out and expense company use of your phone is what do you do if your company calls eat up your included allowance, and everything over that is both chargeable and personal calls? How much money do you think adequately reimburses you for having one phone number that will ring about work related business when you are on holiday and for months after you leave the company? First job at a MSP, we had to go through the bill and highlight personal calls and then pay the company for the $12.42 worth of calls we made. Granted this was in like 2000 but still.
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May 9, 2014 16:59
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Inspector_666 posted:I got into a shouting match with my old boss because he declared that I had to buy a new phone outside of the window for a subsidized upgrade from my carrier and refused to even consider paying for any part of it. I would have politely told him to gently caress off. Your car isn't their loving platform for advertising.
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May 9, 2014 17:00
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Sickening posted:I would have politely told him to gently caress off. Your car isn't their loving platform for advertising. I think I would just laugh in his face at that point. And then stop and ask, "oh wait, you're serious?" And then laugh harder. I mean, unless you're a taxi company or something, getting a demand like that from your boss points to desperation and a failing company, if you ask me.
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May 9, 2014 17:03
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Mutar posted:Let me ask you guys something - how would you react to a mobile email policy of "BYOD, no subsidy"? Would you bring your own computer on your own dime? How about a desk? Toilet paper? gently caress them. Bob Morales posted:First job at a MSP, we had to go through the bill and highlight personal calls and then pay the company for the $12.42 worth of calls we made. I bet you were making more than $12.42/hr for the hour it took you to do that.
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May 9, 2014 17:04
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AlternateAccount posted:Would you bring your own computer on your own dime? How about a desk? Toilet paper? gently caress them. Don't give people ideas
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May 9, 2014 17:08
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poo poo pissing me off today: Broken Lync! Broken Enterprise Vault! Leftover nausea from last night's vomit-and-diarrhea food poisoning funfest!
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May 9, 2014 17:13
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BYODchat. Work just give me a Nokia dumbphone with no data. I do hook up to the work email using Touchdown on my personal phone, but that's for my benefit not theirs. I WFH so if I want to take an extended 2 hour lunch break that also includes running an errand, or knock off early to go visit one of my girlfriends; I still have the work email available to respond to customers within business hours. (I also tend to put in the extra hours when times are busy and customers are screaming about deadlines, so it evens out) Touchdown has a thingy where you can make it shut-up outside of predefined hours, so it will not even pop up an alert on my phone when I'm not working. It's pricy for an app at a tenner, but was worth it for me. wa27 posted:I hate executives that *must* have a phone with a physical keyboard. It was bad enough two years ago but now Verizon doesn't even sell the Droid 4 so I'm buying a new one from some weird seller on Amazon. gently caress you, you'll never take my Droid 4, not unless an actual good Droid 5 or similar is released, or someone invents capacitive nail polish (preferably in sparkly purple). eithedog posted:This reminded me of our client as well - we would have to call her every time we would send an email to her, to let her know that she's got an email. Send her an ICQ message to tell her to check her email.
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May 9, 2014 17:35
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AlternateAccount posted:Would you bring your own computer on your own dime? How about a desk? Toilet paper? gently caress them. Nope. 18k
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May 9, 2014 17:36
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Bob Morales posted:Nope. 18k Oh, yeesh. Well uhhh... Still! The opportunity cost of whatever PRODUCTIVE thing you might have been able to do to offset the $3 gained is certainly a better usage of your time...
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May 9, 2014 17:44
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I heard the official word on my sites iPad purchases this week. "Hey, yeah we were looking at getting 80 but they gave us such a good quote that we are actually going to get 110. And three more MacBooks to go in the three extra iPad trolleys, too. Oh by the way, don't bother chasing up a quote to get wifi installed, there's not actually enough money left in the budget for that, now." Last I heard there was easily enough even including these extra purchases so some tens of thousands have evaporated. Last year's excuse was that they hadn't budgeted for it, look like they hosed the budget up this year too. Maybe next year we'll get lucky??? My current plan is to beg to buy an AP to carry around so I can at least get updates done one trolley at a time. I'm starting to realise that the work I do is invisible, wifi is invisible, we are both undervalued and not understood. People who are making these decisions can't understand until they experience the consequences of these decisions first hand, and all I can do is watch it play out. Sigh.
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May 9, 2014 17:48
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At some point someone in upper management overreacted to a minor issue with a computer deployment and it was mandated that EVERY new employee get their own computer and phone, even if they don't have a desk and will never use either. With summer coming up, we're going to get a lot of rapid fire last-possible-second warehouse hires. Those will need computers, exchange accounts, extensions, and phones. In fact, HR sent us notification of the first of those hires today. He starts Monday! ... and then they immediately sent notification that a Customer Service Rep (you know, a position that actually uses the computer and phone) will be starting on the same day. Also the Exchange admin is out today. He not only creates the Exchange accounts, but he also creates the AD accounts. I have to set up the extension and phones, but no one actually TELLS me what new hires' extensions will be. I'm expected to look it up in AD. I could throw my desk chair through the window. I could escape. Fortis fucked around with this message at 17:57 on May 9, 2014 |
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May 9, 2014 17:55
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Stoca Zola posted:I heard the official word on my sites iPad purchases this week. "Hey, yeah we were looking at getting 80 but they gave us such a good quote that we are actually going to get 110. And three more MacBooks to go in the three extra iPad trolleys, too. Oh by the way, don't bother chasing up a quote to get wifi installed, there's not actually enough money left in the budget for that, now." Last I heard there was easily enough even including these extra purchases so some tens of thousands have evaporated. Last year's excuse was that they hadn't budgeted for it, look like they hosed the budget up this year too. Maybe next year we'll get lucky??? At our site, of our 6 APs, 2 of them are my old ones from 5+ years ago, another belongs to the CTO. The other 3 that actually belong to the company, all 3 are 5+ year old consumer grade APs. At least 2 periodically cut out for no reason. Despite most employees using laptops on Wifi (since pugging a cable in each morning would just be absurd), I still can't get them to buy new ones. We don't have the money for that, but we do have the money to buy specific people whatever they want, like $600 colour MFPs for their own use. Or allowing staff to stream movies on their cell phone while roaming in other countries and making calls to Europe on their cell phone while sitting at their desk (instead of using their VoIP lines) without any consequences. Who cares if people have cell phone bills that cost hundred of dollars.
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May 9, 2014 18:09
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Stoca Zola posted:I heard the official word on my sites iPad purchases this week. "Hey, yeah we were looking at getting 80 but they gave us such a good quote that we are actually going to get 110. And three more MacBooks to go in the three extra iPad trolleys, too. Oh by the way, don't bother chasing up a quote to get wifi installed, there's not actually enough money left in the budget for that, now." Last I heard there was easily enough even including these extra purchases so some tens of thousands have evaporated. Last year's excuse was that they hadn't budgeted for it, look like they hosed the budget up this year too. Maybe next year we'll get lucky??? Just register for that Meraki webinar under a half dozen different pseudonyms, wifi problems solved! 
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May 9, 2014 18:13
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AlternateAccount posted:Oh, yeesh. Well uhhh... Still! The opportunity cost of whatever PRODUCTIVE thing you might have been able to do to offset the $3 gained is certainly a better usage of your time... I used to pay them in change if that helps.
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May 9, 2014 18:40
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My first job bought me an iPhone 4 and I was really excited about it but then I realized why they were buying me a phone.
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May 9, 2014 18:58
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Two phone calls today, looking to speak with certain users;Call 1 posted:*background sounds* Call 2 posted:"Hello????" These are public facing nurses stations, going to main lines families call looking to speak with family members...
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May 9, 2014 19:04
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Lync meetings and how complicated people make them. I hate Lync meetings with a passion. Why would we ever need to setup a meeting without an employee present? I don't know either but it's imperative that we can. Also secretaries cant setup more than one a meeting at the same time since they have to be online to allow people to conference in. Why the employees who request the secretary to schedule a meeting can't just do that themselves remains a mystery.
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May 9, 2014 19:29
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lol Sonicwall My boss wants the Content Filter to be group sensitive for 25 unique groups. Sonicwall ES6500s support only 15 groups... including the mandatory "default" group.
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May 9, 2014 19:30
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BaseballPCHiker posted:Lync meetings and how complicated people make them. I hate Lync meetings with a passion. Why would we ever need to setup a meeting without an employee present? I don't know either but it's imperative that we can. Also secretaries cant setup more than one a meeting at the same time since they have to be online to allow people to conference in. Why the employees who request the secretary to schedule a meeting can't just do that themselves remains a mystery. Person who works with lawyers spotted
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