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Dick Trauma posted:I want one for my office doorway. Does it use Acid instead of Water?
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Jun 5, 2014 19:21
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Lareous posted:So our phone system needs some servicing. Hey, me too! We have several campuses and most are using ancient Norstars (one of them is branded as Meridian!) but we have one using a Mitel 5000. A higher up must have seen the EoL date and it probably sparked the whole "let's move to Lync" thing.
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Jun 5, 2014 19:25
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BaseballPCHiker posted:This was my first suggestion. They were not happy with it. If they think a generator is a step too far then you don't even want to know how much an outdoor-readable high-res LED wall is going to cost.
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Jun 5, 2014 19:48
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BaseballPCHiker posted:This was my first suggestion. They were not happy with it. What does that even mean, impossible? https://www.youtube.com/watch?v=BKorP55Aqvg
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Jun 5, 2014 19:49
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I'm going to do a mad-scientist thing in the next couple days and re-purpose some cat3 that is punched to an obsolete phone panel from our office to the building closet and terminate it with rj-45 ends in an effort to get an ethernet line from the building's utility closet to our office's closet. I'm excited to see how bad it will be.
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Jun 5, 2014 20:01
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KoRMaK posted:I'm going to do a mad-scientist thing in the next couple days and re-purpose some cat3 that is punched to an obsolete phone panel from our office to the building closet and terminate it with rj-45 ends in an effort to get an ethernet line from the building's utility closet to our office's closet. I'm excited to see how bad it will be. Cat3 was fine for 10Base-T. If you need any ISA ethernet adapters for your 1990s computing experiment let me know.
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Jun 5, 2014 20:05
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There's some sort of major Internet problem in L.A. Our phones stayed up though so maybe I won't get fired. Job insecurity is exciting! EDIT: Ah, it's some sort of problem with Qwest/CenturyLink and everyone downstream from them, like TelePacific. Dick Trauma fucked around with this message at 20:47 on Jun 5, 2014 |
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Jun 5, 2014 20:18
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Dick Trauma posted:The Australians have the answer: https://www.youtube.com/watch?v=Dk9DjO-_rT8 This will make users stop, but only to call IT and ask what the sign in front of their car is all about.
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Jun 5, 2014 20:24
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Okay, so, in lieu of like $20 gift card or whatever for employee appreciation day, this year the firm decided to give us all a logo-branded portable charger. Which, since I'm the kind of person who does this, I looked up the exact model and discovered it ran about $13 a pop. Well, the batteries of the chargers have basically all started to swell precipitously. Like, breaking the back off the device swelling. I work for a law firm. The majority of our staff? Lawyers. JAZZ HANDS (IT was not involved in this purchase at all, thank god.)
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Jun 5, 2014 20:35
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vibur posted:Look at you thinking my boss has the wherewithal or the political capital to institute a new hire process. This is not a new hire process. This is how fast your department can get a brand new computer bought and configured for use on your company's network. This is limited by an external retailer's (presumably Dell) supply chain, the postal service, and How Fast Plane Or Truck Go. It doesn't matter that it's a new hire, it would be the same if the CEO's machine caught fire. If they would like one of your shitbox loaners in the meantime, fine. Dick Trauma posted:The Australians have the answer: https://www.youtube.com/watch?v=Dk9DjO-_rT8 Oh, don't show them this, because you know they'll want you to rig that up in 4 hours "with sprinklers or something."
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Jun 5, 2014 20:39
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TheFuzzyLumpkin posted:Okay, so, in lieu of like $20 gift card or whatever for employee appreciation day, this year the firm decided to give us all a logo-branded portable charger. Which, since I'm the kind of person who does this, I looked up the exact model and discovered it ran about $13 a pop. Still better than the thank you e-card the CEO sent out during last year's 'employee appreciation week', which also featured a bubble gum blowing contest in lieu of my proposed old computer smashing event. They aren't even doing one this year. Yay?
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Jun 5, 2014 20:55
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KoRMaK posted:I'm going to do a mad-scientist thing in the next couple days and re-purpose some cat3 that is punched to an obsolete phone panel from our office to the building closet and terminate it with rj-45 ends in an effort to get an ethernet line from the building's utility closet to our office's closet. I'm excited to see how bad it will be. How long is this run? Chances are you'll get lots of interference and a crappy connection.
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Jun 5, 2014 21:04
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Dick Trauma posted:There's some sort of major Internet problem in L.A. Our phones stayed up though so maybe I won't get fired. Job insecurity is exciting! CenturyLink having problems? Must be a day of the week.
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Jun 5, 2014 21:13
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BaseballPCHiker posted:This was my first suggestion. They were not happy with it.  They're just trolling you at this stage. I love explaining to people that , no you can't really see the multi kilowatt lighting rig during the day because the sun is actually quite bright 
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Jun 5, 2014 21:32
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BaseballPCHiker posted:This was my first suggestion. They were not happy with it. Pete's Big TVs would like to have a word with you. Get a quote for video from them, and ask the sound company to provide a quote for a half-mile of 0000 feeder so the generator is suitably hidden.
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Jun 5, 2014 21:54
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An email came in. From "efax". Sent to every single person and distribution group in our office (and hilariously, CCed to specifically one user for one reason. "SEND TO: FUCKIN EVERYONE cc: Mark") It's obviously a crypto locker equivalent, but we use O365 with Outlook 2013, so you can't even SEE the attached .zip file without clicking past three "yes I want to open this virus" warnings, let alone download it. We also use an antivirus program (Vipre) that won't even allow certain executables to run without explicit administrator permission via a dashboard. (Not local-admin rights, it is handled by a listed administrator on the account for the antivirus, green lighting the exe) This is at an IT company that provides support for other companies, and we have dealt with several client crypto locker infections in the past month And our loving sales/marketing guy replies-all to the spam email asking why his antivirus won't let him open the fax even though he has local admin rights (which he isn't supposed to) I waited until after five and pushed out a policy to change his computer background to the red Cryptolocker background. The URL to the replacement Cryptolocker executable is replaced with a bit.ly link to the he-man YEAYEAYEA video in case he gets curious And now we wait
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Jun 6, 2014 03:11
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You virused his computer! That's entrapment! Countdown to him blaming a lack of security protocols for him getting his fake virus.
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Jun 6, 2014 03:29
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Lareous posted:So our phone system needs some servicing. Shoretel comes up often. Cisco and Microsoft both have small hosted solutions. Or keep using what you have, it will still work.
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Jun 6, 2014 03:31
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KoRMaK posted:I'm going to do a mad-scientist thing in the next couple days and re-purpose some cat3 that is punched to an obsolete phone panel from our office to the building closet and terminate it with rj-45 ends in an effort to get an ethernet line from the building's utility closet to our office's closet. I'm excited to see how bad it will be. 10Mbit to 100m. It works lovely at 100m a bit. Even if it links it will take errors. Tape Cat5e to the cat 3 and pull it through.
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Jun 6, 2014 03:34
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Judge Schnoopy posted:You virused his computer! That's entrapment! He is going to submit a ticket, on the wrong service board, direct to our first response help desk (where internal services aren't supposed to go) And I will take the ticket, go to his office, and change his computer background to a picture of a My Little Pony. Ticket closed. Resolution: friendship is magic
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Jun 6, 2014 03:39
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death .cab for qt posted:He is going to submit a ticket, on the wrong service board, direct to our first response help desk (where internal services aren't supposed to go) The best way to handle this would have been to ignore the complaint about not being able to open the file, and instead replied with, "Thank you for letting us know about your admin access. This was definitely a mistake on our end, and I have gone ahead and changed your access to User as per policy. If there's anything else we can do, please let us know.  "Or maybe change his wallpaper to just a repeating image of whatever security guideline that says, "Don't open attachments you aren't expecting, moron." But then again, he's sales so he probably wouldn't notice or connect the events in his head.
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Jun 6, 2014 04:02
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Che Delilas posted:"Thank you for letting us know about your admin access. This was definitely a mistake on our end, and I have gone ahead and changed your access to User as per policy. If there's anything else we can do, please let us know. I usually follow up with an apology too. "we sincerely apologize for the access level confusion, we are working hard to prevent similar mixups in the future. "
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Jun 6, 2014 04:46
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You guys do realize that if you make a sales guy think his computer got crypto locker, and then you 'fix' it without any repercussions for him, he's going to start advertising this ability to his clients.
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Jun 6, 2014 04:49
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Bobulus posted:You guys do realize that if you make a sales guy think his computer got crypto locker, and then you 'fix' it without any repercussions for him, he's going to start advertising this ability to his clients. This is a very good point. Make sure to take his laptop away for a day or so, and ask him grim questions about how good he was about saving his documents to the network.
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Jun 6, 2014 05:14
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Bobulus posted:You guys do realize that if you make a sales guy think his computer got crypto locker, and then you 'fix' it without any repercussions for him, he's going to start advertising this ability to his clients. Who said anything about a lack of repercussions? He's still going to get a ghost of Christmas future "this poo poo could have happened talk" and we'll all give him crap for it for being the one person to fall for it. He just also gets an MLP background as his badge of shame
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Jun 6, 2014 05:35
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Dr. Arbitrary posted:I usually follow up with an apology too. This has been a humorous topic, but if I may get Real Talky for a moment. My last job made everyone (even me, the programmer, who never interacted with customers ever) go to a  Make your customers say Wow! seminar thing, where they told us how to treat customers and what to say and not say to leave a lasting, positive impression in their minds.One of the tips was to not apologize for things going wrong. Instead, thank the person and reassure them. So if you're for example a bank manager and you're down a teller and it's payday and the line is out the door with grumbling customers, don't apologize. Say something like, "Ladies and gentlemen, welcome to Goonbank. I'd like to personally thank all of you for your patience while you wait, and assure you that we are getting everyone taken care of as quickly and efficiently as possible. Blah blah blah we got cookies and coffee over there, blah blah blah." The point is to make a positive statement (thanks, assurance, information) instead of a negative one (sorry, we're bad, don't be mad). It apparently makes a difference in the way people think; somebody is annoyed by a slow wait and an apology just makes them feel justified in their annoyance. Thanking them makes them feel appreciated. So in the case of the sales guy, take away his local admin and then say something like, "Thank you so much for bringing this to our attention. You're helping make everyone safer and more efficient in the workplace." Use as guileless a tone as you can. That way, even if he's mad, he thinks that you think he helped out the company and how the hell is he going to complain about that? I mean. I know he'll complain. You just get to be smug that you are making him look like even more of an rear end for doing so.
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Jun 6, 2014 08:34
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Our IT guy just replaced our file server. he is now going to every computer and mapping the network drives by hand. 40ish computers spread out between four or five floors. Sigh.
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Jun 6, 2014 12:33
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Poor guy probably just doesn't have the guts to ask users to stop what they're doing, log off, and log back on. I refuse to believe a guy rebuilt a file server and doesn't know group policy.
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Jun 6, 2014 12:42
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I'm the only person here! I have no idea why he isn't just using rdp, but I guess our domain sucks.
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Jun 6, 2014 12:52
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Well, I didn't get that job I was after. I choke up in interviews and I did so spectacularly yesterday, but at least they let me know quickly. On the plus side, I told my manager that I turned it down because he'd hinted at getting me that training I asked for and it's now being booked. Suppose every cloud does have a silver lining 
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Jun 6, 2014 13:19
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CaptainJuan posted:Our IT guy just replaced our file server. he is now going to every computer and mapping the network drives by hand. 40ish computers spread out between four or five floors. Sigh. Yeah.... He could accomplish this with a group policy and force a GPupdate with powershell. Even if he doesn't know how to do that he could google it and figure it out in less time than manually doing it.
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Jun 6, 2014 14:42
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Yeah off the top of my head I can think of 3 easy ways to automate that, what a waste of time
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Jun 6, 2014 14:45
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Automating mapped drives is the easiest poo poo in IT. Good lord.
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Jun 6, 2014 14:45
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OK I take it back, I dont think he did it by hand. He used a batch file or script of some kind to do it. So he plugs in his flash drive to each computer, logs on, runs the script, logs out, next. Still insane though
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Jun 6, 2014 14:48
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That would be what group policy is designed to do, thus the word group. That is ridiculous.
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Jun 6, 2014 14:52
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Hang on a minute, aren't drive mappings done on the user policy? So him logging on an mapping a drive with a batch file is only going to map it for him, the next person who logs on won't have that mapped drive. Is this the twilight zone?
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Jun 6, 2014 14:58
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maybe they aren't on a domain...
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Jun 6, 2014 14:58
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ZetsurinPower posted:maybe they aren't on a domain... He should be fired if they aren't. 5 Floors, 50 computers in a loving workgroup?
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Jun 6, 2014 15:06
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Just accepted a Desktop Support Team Lead promotion for the agency I work for. Moving from the subcontractor to the prime contractor, 40% bump in pay. My boss told me last week she was trying to get the position created, and told me she would accept it for me whether I wanted it or not.  In other news, my boss, who's with the prime contractor, asked me out of hand what I was making with the subcontractor (and then told me not to tell the recruiter so they wouldn't low-ball me on salary), and now realizes why she can't get good people.
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Jun 6, 2014 15:12
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So to continue the saga that is the no generator outdoor festival sound system on a PA debacle. I was told to forget the whole thing! Apparently me telling them no made them angry and now they're just hiring an outside vendor. Thank the lord! No word on how he will be getting past their insane generator request. I'll let you know after I attend next Thursday.
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