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Wait I been on the same Sprint plan for years with 5 lines, but if I switch to the new plan I will lose my phone upgrades, which is either every 20 or 22 months I don't remember? I usually use 2 upgrades a year and pass down the older phones to the other lines. Sorry for a dumb question, but I been out of the new plans loop for awhile. I would love to cut my bill down some (it is around $275 for 5 iPhones right now), and I was wonder if this new plan would help.
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Jun 8, 2014 00:58
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sanchez posted:Oh Sprint. I haven't had an active number with them for a couple of years now. A week or so ago I got a random robocall from them saying something about a refund being processed and ignored it assuming it was some kind of scam. Today I get a check in the mail from them for $300, my web portal access is still working with them and the current bill shows a weird series of refunds and transfers over the last month or so. Sprint customer support thinks somebody on their side credited my account by mistake, tried to fix it, and everything fell apart. Presumably one of their current customers is $300 in the hole. I wouldn't worry about it to much. They have ways of correcting it on the other end, like issuing credits and what not to put the money back in that persons pocket indirectly
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Jun 8, 2014 03:12
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nate fisher posted:Wait I been on the same Sprint plan for years with 5 lines, but if I switch to the new plan I will lose my phone upgrades, which is either every 20 or 22 months I don't remember? I usually use 2 upgrades a year and pass down the older phones to the other lines. It definitely could help you and you would still get upgrades once a year with the easy pay option you trade in your last phone as long as its in good working condition and you can replace the phone. All the carriers right now are going with a more European approach to cell phones now. Which is they pay retail price for the phone and not be tied to a contract with the carrier at all. So the companies are cutting service contracts, while just making you agree to pay for the price of the phone over 24 months(at 0% interest no added fees). This is where the savings comes in. The reason why the plan you have not is more expensive is, that your already paying the company the financing for the device. Its just built in to plan price. Now they separated the 2 so if you already own a phone and are happy you can happily save money. If you upgrade your device and have the payment plan the price goes back to what you were already paying. So to answer your question, Yes it could very well help you. Especially if you know people with sprint and you can get to the 25 dollar (45 with unlimited data) mark for all your phones.
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Jun 8, 2014 03:25
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I'm a SERO holder still, my upgrade is coming up on July 1st. Best option still calling telesales?
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Jun 9, 2014 21:40
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Medullah posted:I'm a SERO holder still, my upgrade is coming up on July 1st. Best option still calling telesales? You can always just go to a corporate Sprint store, have them change your plan so they can sell you the phone, then call SERO support and have them switch it back. It sounds risky but I've done it twice and and SERO support is so cool about it. No questions asked.
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Jun 9, 2014 23:58
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Mahoning posted:You can always just go to a corporate Sprint store, have them change your plan so they can sell you the phone, then call SERO support and have them switch it back. It sounds risky but I've done it twice and and SERO support is so cool about it. No questions asked. He is right they usually will just change your plan back. But just be careful cause if you get someone that feels like being by the book they may give you a hard time.
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Jun 10, 2014 02:04
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I dunno, I already cashed in my karma getting on SERO to begin with, I was on a best buy manager plan, quit in 2011 and they cut me off in 2012, I called Sprint and they offered to put me on SERO without me even asking. I think I'll probably just play fair heh.
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Jun 10, 2014 04:04
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Medullah posted:I dunno, I already cashed in my karma getting on SERO to begin with, I was on a best buy manager plan, quit in 2011 and they cut me off in 2012, I called Sprint and they offered to put me on SERO without me even asking. I think I'll probably just play fair heh. You were given a gift, keep it.
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Jun 10, 2014 06:31
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4.4 update for Note 2 came out today
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Jun 10, 2014 09:21
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Medullah posted:I dunno, I already cashed in my karma getting on SERO to begin with, I was on a best buy manager plan, quit in 2011 and they cut me off in 2012, I called Sprint and they offered to put me on SERO without me even asking. I think I'll probably just play fair heh. you cant ever go wrong with that :-)
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Jun 10, 2014 14:17
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Why does it seem like I have way less LTE coverage now than a couple months ago? I can only get 3G now at both home and work instead of the LTE I had since the end of last summer. loving Sprint.
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Jun 10, 2014 14:46
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Is there a list of which Sprint phones have WiFi calling? My contract is up July 1st and that's a must-have feature for me.
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Jun 10, 2014 14:56
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Stevie Lee posted:Why does it seem like I have way less LTE coverage now than a couple months ago? I can only get 3G now at both home and work instead of the LTE I had since the end of last summer. loving Sprint.
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Jun 10, 2014 15:45
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Wilford Cutlery posted:Is there a list of which Sprint phones have WiFi calling? My contract is up July 1st and that's a must-have feature for me. I believe it is available on all their tri-band phones.
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Jun 10, 2014 15:56
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Just had my first HD Voice call with my wife, her response, "I thought they were full of poo poo when they said they were upgrading the towers, but I guess not."
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Jun 10, 2014 21:37
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Does HD voice work on the 5S?
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Jun 10, 2014 21:41
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e.pilot posted:Does HD voice work on the 5S?
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Jun 10, 2014 21:44
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e.pilot posted:Does HD voice work on the 5S? Yes, almost all of my phone calls with my girlfriend and my mom over the past few weeks have been HD. It's actually surprisingly good.
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Jun 10, 2014 21:51
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Wilford Cutlery posted:Is there a list of which Sprint phones have WiFi calling? My contract is up July 1st and that's a must-have feature for me. any triband (aka spark) device ie: LG G2, Tri Band GS4, GS4 Mini, Galaxy Mega, Nexus 5, HTC One Max, and the LG G Flex, GS5, Note 3
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Jun 11, 2014 03:16
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Jliznel posted:any triband (aka spark) device ie: LG G2, Tri Band GS4, GS4 Mini, Galaxy Mega, Nexus 5, HTC One Max, and the LG G Flex, GS5, Note 3 Thanks! datajosh posted:Sprint's FAQ says yes. Surprised the Galaxy S5 isn't on that list.
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Jun 11, 2014 06:38
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I can switch from my joint plan with my wife to my brother's plan correct? Is there any cost savings for this if he has a bunch of people on his plan? I don't need unlimited, I barely use the internet on my phone and make few calls.
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Jun 11, 2014 14:52
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Wilford Cutlery posted:Surprised the Galaxy S5 isn't on that list.
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Jun 11, 2014 15:35
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Cacafuego posted:I can switch from my joint plan with my wife to my brother's plan correct? Is there any cost savings for this if he has a bunch of people on his plan? I don't need unlimited, I barely use the internet on my phone and make few calls. with the framily plan the prices on the they list for the plan come with 1 gig of data you can purchase 3 gigs for 10 bucks and unlimited for 20. The savings comes in depending on how many phones are on the family plan. Starts at 55 (for unlimited talk text and 1 gig data) then 5 bucks cheaper every phone you add. So say between the 2 plans you guys have 5 phones everyone will pay 35 dollars per phone (for unlimited talk text and 1 gig data). So to answer your question, Yes there is a cost savings in there especially if you don't use much data.
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Jun 11, 2014 17:20
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Hello again, Sprint thread! I think I am finally fed up with the terrible cell and data service I have been getting with sprint, and am ready to move to another provider. I have til October for my contract to be up, but honestly I think I just want to pay the $100 etf and get out of dodge. Doing so sooner rather than later will also probably net me the most money back for selling my current phone, a galaxy s4. SO! I was wondering if I could get any tips in here on how to best make my exit. My current plan is to post the phone on craigslist, and once I have a buyer, go to a new provider, start service there (thus preserving my number, and canceling my sprint service), and then completing the sale of my old s4. Ideas? ps.: considerations should be given to the fact that I am also thinking about just staying with sprint till october, thus saving me the $100 etf, and letting me perhaps see the next new phone that may be coming out around that time ( I know, "Next Big-Thing" syndrome, I am petty like that).
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Jun 11, 2014 17:40
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I just did all of this myself. I emailed the dan@sprint.com and explained my issues with the service deterioration - they cut my etf down a ton. I still had to pay a little (I had over a year left) but what they reduced it to was super fair. Sold my phone on swappa too. That APPEARS to be okay, I got paid, shipped it, phone arrived last friday but the buyer refuses to acknowledge receipt on the site (even though he has in the comments). Not sure what to make of that. But, swappa is pretty decent if you don't wanna monkey about with cl.
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Jun 11, 2014 18:46
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It's amusing to think Hesse is really a worn, aging party animal and around the office he prefers people call him "The Dan" so he can hold on to that small piece of his glory days, slurping cognac out of hookers' navels and snorting rails of coke off their asses in the 80's. Then in person he can be as coolly professional as possible.
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Jun 11, 2014 18:52
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FAUXTON posted:It's amusing to think Hesse is really a worn, aging party animal and around the office he prefers people call him "The Dan" so he can hold on to that small piece of his glory days, slurping cognac out of hookers' navels and snorting rails of coke off their asses in the 80's. What in the world are you talking about?
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Jun 11, 2014 23:57
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Vykk.Draygo posted:What in the world are you talking about? Dans a rad dude is what hes saying. For fucks sake, You can buy a pair of Sprint Black and Yellow converse chucks through the employee portal for uniforms. My only regret before quitting, was not buying a pair.
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Jun 12, 2014 01:18
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Vykk.Draygo posted:What in the world are you talking about? pass the butter posted:I emailed the dan@sprint.com. "The Dan At Sprint Dot Com"
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Jun 12, 2014 06:40
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No you weirdos, it's just "Dan@sprint.com" Sorry if there was some confusion on that point. Note that, they initially offered to give me all of my ETF back as long as I sent the phone back as well. I said no way, we negotiated from there. Each email I opened up explaining how bad service affected that particular day. I don't mean to sound like a whiner, a year ago the service was fine. Whatever they've done in my area locally in the past year has really made it bad. Even sero wasn't worth it anymore. Good luck!
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Jun 12, 2014 07:44
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FAUXTON posted:"The Dan At Sprint Dot Com" Got it now. Good one.
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Jun 12, 2014 12:18
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I'm in Irving, TX (Near Dallas) and recently my SGS4 started showing a No circle next to 3G. I can't send texts or calls, yet I can still send and receive data. I've tried turning airplane mode on and off, and rebooting the phone, but it's still giving that circle with a slash where the bars used to be. I've had no problems with signal in the past few months at this desk, so I'm not sure what's going on.
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Jun 12, 2014 16:07
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raej posted:I'm in Irving, TX (Near Dallas) and recently my SGS4 started showing a No circle next to 3G. I can't send texts or calls, yet I can still send and receive data. Just to be sure, you haven't rooted your phone and/or messed around with system files recently?
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Jun 12, 2014 17:45
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Vykk.Draygo posted:Just to be sure, you haven't rooted your phone and/or messed around with system files recently? Phone was rooted when I first got it almost a year ago. No messing with files, just normal texting, gaming, internet browsing.
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Jun 12, 2014 17:57
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pass the butter posted:No you weirdos, it's just "Dan@sprint.com" They are upgrading towers in order to upgrade they must come down and be rebuilt and re optimized. Each towers takes about 3 months to build, plus one month of optimization. Just one of those things that it has to get worse before it gets better. That's most likely what they are doing in your area.
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Jun 12, 2014 18:46
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raej posted:Phone was rooted when I first got it almost a year ago. No messing with files, just normal texting, gaming, internet browsing. because of the root the auto updates the carrier sends out may not have hit your device causing a conflict with the software and the network. Make sure your software is up to date, and your not running an out of date root.
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Jun 12, 2014 18:48
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So it's TEP open enrollment this month. I currently don't have insurance. My G2's screen is acting up. I'm within the warranty period. How do open enrollment periods work? I'm happy not having insurance, (never cracked my glass, and I've saved enough money not having insurance to buy a brand new phone and still come out ahead) and I'm fine with sending the phone in to the manufacturer if there's a defect. That said, if I can apply to TEP for this month, exchange the phone at a store, then cancel TEP next month without: A) Committing insurance fraud (i.e., does the problem have to start during the time insurance is on the phone? I'm not willing to lie about that just to save myself a few days/dollars) B) Being too slimy I'd do it. It's worth the $11 to me to get a repair right away, but it's not worth $132 (the cost of insurance until my next phone upgrade). If that means I have to ship it in to the manufacturer and wait a week, I'll live. Grumpwagon fucked around with this message at 22:48 on Jun 18, 2014 |
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Jun 18, 2014 14:53
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Grumpwagon posted:So it's TEP open enrollment this month. I currently don't have insurance. My G2's screen is acting up. I'm within the warranty period. Add TEP and go to a Sprint repair store. If you have TEP, the $75 in-store repair fee is waived. Since your issue sounds like a defect and not unintentional damage, Sprint should repair or replace your device so you don't have to go through Assurion insurance or the phone manufacturer. If Sprint replaces your device, it'll be a reconditioned phone. If that concerns you, you could just have LG repair your phone.
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Jun 18, 2014 15:07
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I walked in on June 1 with a potential charging problem, not realizing the TEP offer. After the rep took an initial look and tried charging my battery separately (which worked fine), he said they'd need to look at it more in depth. Then he laid out that my options were to send it to Samsung for free with a wait time (since I didn't buy it directly from Sprint), or spend $75 to have a tech look at it on site that day... and then added, OR I could sign up for TEP that day for $11 instead and cancel whenever I want. Awesome rep.
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Jun 18, 2014 21:53
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SpelledBackwards posted:I walked in on June 1 with a potential charging problem, not realizing the TEP offer. After the rep took an initial look and tried charging my battery separately (which worked fine), he said they'd need to look at it more in depth. Yea until the end of the month is open enrollment Btw what samsung do you have? Cause the ports on the note2 note 3 s4 s5 are able to be swapped and replaced. So you might be able to (unless he repaired it after he attached the tep) go to a different store now that its been a couple days and have it repaired at no cost cause you have the insurance and the 75 dollar fee is only because you didnt have insurance.
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Jun 19, 2014 03:56
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