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On company/personal phone chat: I was getting annoyed at having to use my personal phone for work, and the work options were horrible, so I ended up buying a dualsim android on the condition that they pay the $40-50 a month I use on prepaid for it. And I remember nearly over a decade ago being asked by my Platoon Sargent how to hide the porn and rotten.com files he saved somewhere on the base intranet for him. That got a laugh, I ain't doing that sketchy poo poo. Humphreys fucked around with this message at 09:32 on Jun 14, 2014 |
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Jun 14, 2014 09:30
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People who don't even think when they submit a ticket. How the hell can you think its a good idea to submit a ticket for loose tiles and leaky ceilings to the unix admins on the far side of the loving globe from you? "Yes, I'll get right on this thing I have no idea how to do in a country that probably already hates me, I'll get right on that poo poo"
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Jun 14, 2014 10:38
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RFC2324 posted:How the hell can you think its a good idea to submit a ticket for loose tiles and leaky ceilings to the unix admins on the far side of the loving globe from you? We actually use our internal ticketing system for facilities issues along with everything else. Maybe your company does the same and the ticket just found its way to the wrong queue somehow? That would be a lot less dumb than someone actually deciding to open a ticket for IT to fix that stuff. 
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Jun 14, 2014 17:33
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dennyk posted:We actually use our internal ticketing system for facilities issues along with everything else. Maybe your company does the same and the ticket just found its way to the wrong queue somehow? That would be a lot less dumb than someone actually deciding to open a ticket for IT to fix that stuff. We do that here, but you have to REALLY be trying to get it in the wrong queue, since there are totally different front ends for the different groups. Either that or he discovered how to get into the backend(which is just remedy) but that one is unlikely, since no one outside of IT seems to be aware of it.
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Jun 15, 2014 02:23
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Having inept users of technology will always be around, but it really shits me up that my boss actively refuses to learn how to use our systems, what the gently caress kind of example is this suppose to set? We pay top dollar to use Salesforce and it's not that loving hard to use, but instead I'm reduced to scheduling hundreds of automated reports which I end having having to do again manually because "She hasn't received them". I had twinge of snark on Friday since it was 15 minutes till home time, and got told "Well there must be something wrong since I don't have X report in my inbox, do this for me now" where I said something along the lines of "You will have received one at 2:00, I'm looking at it right now". Not to say our systems are perfect, but just read your loving E-mails! it'd be even quicker just looking at the bloody source instead of the incredibly lovely E-mail version.  Also VOIP systems; Ours is cloud based and we've had a few occasions of completely losing service, each which turned into a fruitless tech support goose chase. So now they have a terrible reputation where if the phone lines are quiet for a couple of hours someone will ask "Are the phones down again?" which starts a chain reaction of "WHAT the phones are down!? Quick do a test to make sure nothings wrong!" ...To which I point to someone currently on the phone, or point out people recently on calls.
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Jun 15, 2014 12:12
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No matter what time I work out with any client, my boss changes it. Yesterday, I put in a 17 hour day to do 8 hours of work because, surprise, nothing was ready. Tomorrow, I arranged with the client to be on site at 11 AM, and I get told to be there at 10. Where, again, nothing will be ready.
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Jun 16, 2014 00:10
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So is the idea of a cheap T-mobile "work phone" just that you can turn it off? Reimbursing $50 means they only get to call you at certain hours? I'm just missing the point (not saying there isn't one). I already have a cell phone. If the company I work for then starts paying $50...they expect me to answer 24/7? Where does getting a cheap phone with a separate number make a difference in their expectations? If I have it off, I'm sure the next conversation is "we need you available to answer emails/calls when we email/call you". Is that just the point where you tell them to pound sand?
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Jun 16, 2014 00:27
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myron cope posted:So is the idea of a cheap T-mobile "work phone" just that you can turn it off? Reimbursing $50 means they only get to call you at certain hours? I'm just missing the point (not saying there isn't one). I already have a cell phone. If the company I work for then starts paying $50...they expect me to answer 24/7? Where does getting a cheap phone with a separate number make a difference in their expectations? If I have it off, I'm sure the next conversation is "we need you available to answer emails/calls when we email/call you". Is that just the point where you tell them to pound sand? The idea is you aren't giving out your personal number for the office to call you at 2AM during your vacation because a printer ran out of paper. I think T-Mobile was specifically mentioned in this case because they had patchy coverage in the area where the poster lived so it was an added gently caress you to the company for expecting him to provide his own phone.
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Jun 16, 2014 00:46
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myron cope posted:So is the idea of a cheap T-mobile "work phone" just that you can turn it off? Reimbursing $50 means they only get to call you at certain hours? I'm just missing the point (not saying there isn't one). I already have a cell phone. If the company I work for then starts paying $50...they expect me to answer 24/7? Where does getting a cheap phone with a separate number make a difference in their expectations? If I have it off, I'm sure the next conversation is "we need you available to answer emails/calls when we email/call you". Is that just the point where you tell them to pound sand? "Either you take our subsidy/phone and we get to call you 24/7/365, or you don't take our subsidy/phone and we get to call you 24/7/365." That's how it's worked in most of my career, anyway.
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Jun 16, 2014 00:54
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myron cope posted:So is the idea of a cheap T-mobile "work phone" just that you can turn it off? Reimbursing $50 means they only get to call you at certain hours? I'm just missing the point (not saying there isn't one). I already have a cell phone. If the company I work for then starts paying $50...they expect me to answer 24/7? Where does getting a cheap phone with a separate number make a difference in their expectations? If I have it off, I'm sure the next conversation is "we need you available to answer emails/calls when we email/call you". Is that just the point where you tell them to pound sand? It just makes it easier to disconnect from work if they don't have your personal cell phone number. Doesn't mean there won't be consequences for doing so, but at least you physically have the option to enjoy your vacation or weekend or day off without work being able to contact you, if you choose to. It also avoids the potential issue of your personal number being left indefinitely in some on-call list or SMS alert system so that you continue to get calls or texts at 3AM for months or years after you've left the company.
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Jun 16, 2014 01:56
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Lord Dudeguy posted:"Either you take our subsidy/phone and we get to call you 24/7/365, or you don't take our subsidy/phone and we get to call you 24/7/365." Unless I'm getting paid to be on call I'm not answering my phone outside of work hours, regardless if work paid for the phone or not. Exceptions exist of course, specific people can call me because I trust them not to be idiots about it.
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Jun 16, 2014 07:59
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Set expectations to not be called outside of work. Make it clear that if they call you about something that is not an emergency you will not answer the call. Setting expectations with your co workers is no different than setting it with clients. Its about building mutual trust and gaining an advantage for all parties.
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Jun 16, 2014 08:35
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I had issues with people calling my cellphone instead of the helpdesk line. I mainly use an iPhone, but I keep a twin android phone on my desk, as there is an app that will look up unknown numbers both on our internal directory and in the phonebook and display caller ID while it's calling. Makes it easy for me to decide whether or not to answer the call.
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Jun 16, 2014 09:52
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I couldn't imagine keeping 2 phones on me all the time but if I had to, I'd just get a cheap flip phone at Best Buy or Walmart and then buy a $40 pre-paid card for it every month. Actually, probably one that works on minutes and not unlimited and just get a $20 card and spend the rest of the reimbursement on pizza and beer.
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Jun 16, 2014 13:40
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11GB .pst files covering emails from '99.
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Jun 16, 2014 15:39
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Japanese Dating Sim posted:11GB .pst files covering emails from '99. Might need those for the inevitable lawsuit.
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Jun 16, 2014 15:53
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RFC2324 posted:Might need those for the inevitable lawsuit. I hear this excuse a lot.
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Jun 16, 2014 16:27
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Japanese Dating Sim posted:11GB .pst files covering emails from '99. Reposting from my old job: 
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Jun 16, 2014 16:31
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Bob Morales posted:Reposting from my old job: If my past experience with outlook performance with a 20 gig pst being awful, what kind of computer is needed to make that pst even readable?
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Jun 16, 2014 16:40
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Sickening posted:If my past experience with outlook performance with a 20 gig pst being awful, what kind of computer is needed to make that pst even readable? 
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Jun 16, 2014 16:44
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It's like she thinks it's a refrigerator or vending machine, and there are snacks inside
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Jun 16, 2014 16:47
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Our new director can not seem to wrap his head around me being a remote employee, so I've missed 3 meetings in 3 work days because he's having these meetings without getting on a conference bridge. Oops.
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Jun 16, 2014 17:10
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Japanese Dating Sim posted:11GB .pst files covering emails from '99. What specifically is wrong with this? It comes in handy when a client bugs me about something I did 8 years ago for them. Sometimes I don't have access to a server or the server forces deletion over a certain size / length of time. It isn't my fault that Microsoft made a lovely implementation and that Gmail has spoiled me.
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Jun 16, 2014 17:17
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Because a PST file will poo poo its pants if you look at it slightly wrong. This is almost certainly going to happen if you access those PSTs from a network share.
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Jun 16, 2014 17:33
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Caged posted:Because a PST file will poo poo its pants if you look at it slightly wrong. This is almost certainly going to happen if you access those PSTs from a network share. I'll give you that. I still lay this mostly on the blame of the implementation.
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Jun 16, 2014 17:46
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An ex-workplace of mine put down a rule that emails get deleted in 90 days, no exceptions. Cue me getting a panicked phone call this morning about an invoice they need from early 2013 for tax reasons, and do I happen to still have that email locally. I managed to hang up -before- I started laughing, but it was close.
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Jun 16, 2014 17:50
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HFX posted:What specifically is wrong with this? It comes in handy when a client bugs me about something I did 8 years ago for them. Honestly I don't mind. I would argue that I seriously doubt this person needs access to 15 year-old emails, but that's more of a philosophical debate. USMT though hilariously just said 'nope' to that file and ignored it, while grabbing the other, more reasonably-sized .PST's (said user has several). I'll have to look at my XML's or something. 
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Jun 16, 2014 18:31
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If you have the time and resources (and bandwidth) it's probably worth trying to load those PSTs back into an Exchange archive mailbox so you can forget about PST files forever.
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Jun 16, 2014 18:36
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RFC2324 posted:Might need those for the inevitable lawsuit. That's exactly the reason I give for calling them a liability. Imagine you get sued and those emails get subpoenaed. If you've got a lawyer that wants to find dirt, how many years of evidence do you want him to have? Climategate is the perfect example. Hackers got access to a ton of old emails and they didn't release them in proper context, they released the ones that made it sound like the researchers were fudging evidence. Every investigation shows that the scientists were doing their job right but the damage is already done.
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Jun 16, 2014 18:37
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Or how about if you're the IRS and you just conveniently lose a shitload of relevant emails congress asks for?
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Jun 16, 2014 18:43
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RFC2324 posted:Might need those for the inevitable lawsuit. I've heard of companies having 90 day storage policies for just this reason. If they are legally able to only keep 90 days they do. That way if they get subpoenaed they only have 3 months worth of data to give back. That wasnt just storage side, they forced users to adhere to that policy locally as well. I guess users could print them out if they wanted to though.
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Jun 16, 2014 19:07
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Caged posted:Because a PST file will poo poo its pants if you look at it slightly wrong. This is almost certainly going to happen if you access those PSTs from a network share.
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Jun 16, 2014 19:09
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Collateral Damage posted:One of the few things our central IT has done right is roll out a group policy that disables the use of PST files and instead enabled Online Archiving for all users. Its what we currently do. It does creates questions when new people try to create pst's but its worth it.
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Jun 16, 2014 19:23
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Bob Morales posted:It's like she thinks it's a refrigerator or vending machine, and there are snacks inside Or she's not a skinny male engineer and you're a jerk?
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Jun 16, 2014 19:28
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Volmarias posted:Or she's not a skinny male engineer and you're a jerk? Actually fat jokes are the height of comedy on these here forums
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Jun 16, 2014 19:33
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I found it funny. It does look like she is clawing at the machine hoping something happens.
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Jun 16, 2014 19:34
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poo poo pissing me off today: ProxySG.
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Jun 16, 2014 19:37
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It has built-in seating, how do we know there aren't snacks inside?
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Jun 16, 2014 19:46
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BaseballPCHiker posted:I've heard of companies having 90 day storage policies for just this reason. If they are legally able to only keep 90 days they do. That way if they get subpoenaed they only have 3 months worth of data to give back. That wasnt just storage side, they forced users to adhere to that policy locally as well. I guess users could print them out if they wanted to though. Yup. Having more email or documents than necessary is a liability.
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Jun 16, 2014 20:21
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Got an invite for a daily status meeting for the rest of the week, at 6pm. What pisses me off: I'm never going to get back the 2 seconds it took me to decline it, grrrrrrr
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Jun 16, 2014 22:31
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