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Because that guy is probably going to get promoted before you.
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Jun 29, 2014 20:28
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MC Fruit Stripe posted:I've known someone for years, and this person has been in IT for maybe 6 months less than I, but that person has still not figured out how IT works. Why is this pissing me off so much? This person is just sitting back, doing a decent but unspectacular job at work, thinking that they're going to be singled out and promoted up the chain. Of course they are still on the helpdesk, still convinced that they're going to be promoted any day now. Never any work on certifications, never studying after hours or on the weekend, just 40 hours of work then head home to watch TV (they're single, so this isn't a "family is more important than work" thing). This person is not me, so why does it bother me so much? It actually annoys me that IT is the one field where all responsibility for professional development is put on the worker.
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Jun 29, 2014 20:34
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guppy posted:It actually annoys me that IT is the one field where all responsibility for professional development is put on the worker. It's a bum deal, but everyone on this forum and everyone else I work with realizes it, so how can one person just walk around thinking "management cares about me and will demonstrate this with more money"? It's shocking to me. e: I mean, to give more context, this person has a bit of a money shortage happening, and I'm like, the obvious solution to this is to buckle down, knock out maybe a Net+ or a MCSA, and climb the ladder by bouncing between a few companies for a few years. But they're like, nah I'll just ride this out.
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Jun 29, 2014 20:38
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We all know people like that. I made every effort to help a guy out of a bad situation a few months back. I told him to get his Sec+, at minimum, lined up. As we all know it takes even a neophyte three weeks to study for that cert and pass it. I'm still waiting six months later. He apparently doesn't think his situation is that bad.
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Jun 29, 2014 21:01
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goon_in_a_well.txt
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Jun 29, 2014 21:38
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Caged posted:goon_in_a_well.txt Instead of working on my certs I'm going to focus on my ticket stats.
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Jun 29, 2014 21:51
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Alereon posted:Hey guys how about we don't compete for who can make posts that most resemble what would be found in the Daily Mail? Man way to kill it before I even got warmed up  MC Fruit Stripe posted:I've known someone for years, and this person has been in IT for maybe 6 months less than I, but that person has still not figured out how IT works. Why is this pissing me off so much? This person is just sitting back, doing a decent but unspectacular job at work, thinking that they're going to be singled out and promoted up the chain. Of course they are still on the helpdesk, still convinced that they're going to be promoted any day now. Never any work on certifications, never studying after hours or on the weekend, just 40 hours of work then head home to watch TV (they're single, so this isn't a "family is more important than work" thing). This person is not me, so why does it bother me so much? Maybe it bothers you because its annoying to see potential that isn't being realised, that annoys me.
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Jun 29, 2014 22:21
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guppy posted:It actually annoys me that IT is the one field where all responsibility for professional development is put on the worker. Yea, what is even worse about it is a ton of training beyond entry level stuff is insanely expensive. Since I know work will never pay for a SANS course for anyone but 1-2 specific people, I'm out ever getting that. Coworker wants to take the VCP, keeps getting stonewalled. However we did manage to send some managers across country for a vendor "training" thing that somehow involves going to a NFL game.
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Jun 30, 2014 04:01
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CitizenKain posted:However we did manage to send some managers across country for a vendor "training" thing that somehow involves going to a NFL game.  dogstile posted:Maybe it bothers you because its annoying to see potential that isn't being realised, that annoys me.
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Jun 30, 2014 04:19
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guppy posted:It actually annoys me that IT is the one field where all responsibility for professional development is put on the worker. If you train the IT people they'll just take those skills and get a new job!
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Jun 30, 2014 04:27
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Inspector_666 posted:If you train the IT people they'll just take those skills and get a new job! The sad thing is, it's true. But it wouldn't be if IT weren't treated like second class citizens in most workplaces.
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Jun 30, 2014 04:43
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CitizenKain posted:Yea, what is even worse about it is a ton of training beyond entry level stuff is insanely expensive. Since I know work will never pay for a SANS course for anyone but 1-2 specific people, I'm out ever getting that. Coworker wants to take the VCP, keeps getting stonewalled.  Of course, we're the exception as no other IT areas get any expensive training anymore so who knows how long we'll get special treatment.My team gets treated pretty well overall and as a result we work hard and get poo poo done. The other IT groups don't get treated all that well and don't really give a poo poo if things get done right or at all. I'm sure those two things are unrelated. Galler fucked around with this message at 04:52 on Jun 30, 2014 |
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Jun 30, 2014 04:46
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Finally got windows 7 pushed to my work desktop as part of the glacially slow rollout, first thing I notice is that cleartype is not enabled in the build so everything looks like garbage  On the other hand I am genuinely excited about having Visio 2010 which is probably the most tragic statement of my life.
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Jun 30, 2014 10:53
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Inspector_666 posted:If you train the IT people they'll just take those skills and get a new job! I'm actually talking to PD folks about this stuff at the moment. I don't know how everyone else feels, but my take is this: people want to advance their careers. They don't like disruptions to their lives if they don't have to have them. So if you give them professional development and a path for advancement in a reasonable timeframe, they will want to stay. If you give them PD and no way to advance, they will use their new skills to leave. If you give them no PD, they will get fed up and leave.
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Jun 30, 2014 11:42
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Galler posted:My team gets treated pretty well overall and as a result we work hard and get poo poo done. The other IT groups don't get treated all that well and don't really give a poo poo if things get done right or at all. I'm sure those two things are unrelated. 110% unrelated. You can totally pay whatever you want and get top notch IT support services! You just need to make sure you collect and manage via the appropriate metrics! And everyone knows tickets closed per day is the most effective way to determine if those shifty lazy bums in IT are doing anything at all each day.
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Jun 30, 2014 11:50
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Methylethylaldehyde posted:110% unrelated. You can totally pay whatever you want and get top notch IT support services! You just need to make sure you collect and manage via the appropriate metrics! And everyone knows tickets closed per day is the most effective way to determine if those shifty lazy bums in IT are doing anything at all each day. Exactly how it is! After all, if the big "resolved ticket" number is less than the arbitary number you've come up with as a support goal (or was the average number of tickets closed when said manager was doing helpdesk work 7 years ago, despite the program having received 7 years of features/patches since then) than that engineer must be underperforming! Hell, if the entire group, even the best engineers who have been there for years are under your number and are averaging less tickets a day, that means they're all just lazy! No point walking in during the day and seeing how they work, those numbers on the screen tell you everything you need to know!
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Jun 30, 2014 12:57
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dogstile posted:Hell, if the entire group, even the best engineers who have been there for years are under your number and are averaging less tickets a day, that means they're all just lazy! No point walking in during the day and seeing how they work, those numbers on the screen tell you everything you need to know! Walk in? What, and leave the grand management citadel that is the C suite floors? I bet you expect me to use a non-executive bathroom too? I have a perfectly good system for denying raises and reducing company costs right here at my solid mahogany desk. If they fail to meet my metrics, then obviously we need to outsource this to a firm that can meet our demands for total quality improvement. A good friend of mine at the country club is on the board of a great BPOs firm, and he says we can get the same service from Indian engineers for less than 10k a year! What savings! My bonus this year is gonna be huge once we roll this out.
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Jun 30, 2014 13:06
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CitizenKain posted:Yea, what is even worse about it is a ton of training beyond entry level stuff is insanely expensive. Since I know work will never pay for a SANS course for anyone but 1-2 specific people, I'm out ever getting that. Coworker wants to take the VCP, keeps getting stonewalled. CitizenKain, I just happened across your tales of BYOD fun and wondered what you ended up doing about your work phone.
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Jun 30, 2014 13:18
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Powerful Two-Hander posted:Finally got windows 7 pushed to my work desktop as part of the glacially slow rollout, first thing I notice is that cleartype is not enabled in the build so everything looks like garbage
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Jun 30, 2014 13:37
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Exchange is the poo poo that's pissing me off. After Friday evenings power fuckery (long story short, gently caress PAINTERS!!!) the exchange server is not responding and transport mail services are not working and the datatore services crash after a grand total of 5 seconds runtime. Currently working on restoring it and all the other servers that were shutdown less than gracefully spastically failing. Apparently the power outage also ate the configs on our VPN server requiring me to come in yesterday and get it back up and running whilst also allowing the Sysadmin to remote in from the rear end end of nowhere. Today is already sucking
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Jun 30, 2014 14:21
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I just stayed up all night restoring pretty much all of a test environment because it turns out that we were running on snapshots and none of us noticed, so the VHDs (Hyper-V in this test environment) ballooneed up and used up all the freespace. Good times. As a sys admin, that's my fault whether I clicked snapshot or not. I honestly can not believe no one noticed that until it blew up in our faces.
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Jun 30, 2014 15:17
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MC Fruit Stripe posted:I just stayed up all night restoring pretty much all of a test environment because it turns out that we were running on snapshots and none of us noticed, so the VHDs (Hyper-V in this test environment) ballooneed up and used up all the freespace. Good times. As a sys admin, that's my fault whether I clicked snapshot or not. I honestly can not believe no one noticed that until it blew up in our faces. I feel like this is actually a pretty regular occurrence for places that use a lot of virtualized stuff. Well, I mean it happens once, everybody slaps themselves on the forehead and then it shouldn't happen again. You're far from the first person to post this story, and I doubt you'll be the last.
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Jun 30, 2014 15:20
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Inspector_666 posted:I feel like this is actually a pretty regular occurrence for places that use a lot of virtualized stuff. Well, I mean it happens once, everybody slaps themselves on the forehead and then it shouldn't happen again. It's 9:41am, uh, guess I'll go to bed?
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Jun 30, 2014 15:41
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YOTJ!  My current boss helped me get in touch with a few of his fellow co-workers at a gigantic tech company in the Valley. They have a memory testing application that runs on dos that they are replacing in a few months with Linux, and they need a guy who can has experience with traversing the Linux kernel source and writing drivers/custom IOCTLs. It's only for 200 hours to start, but in the meantime I am going to contract with my current boss and he has work for me to do after I am done with my short term stint at gigantic company. Pay is increased by 120%, but the commute time increases from 10 minutes on a main road to 45 minutes on main roads and a freeway at the new company. I think I can deal with it. When I come back to my current job pay is going to increase 60% over my current salary. Good Monday so far!
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Jun 30, 2014 16:10
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MC Fruit Stripe posted:I've known someone for years, and this person has been in IT for maybe 6 months less than I, but that person has still not figured out how IT works. Why is this pissing me off so much? This person is just sitting back, doing a decent but unspectacular job at work, thinking that they're going to be singled out and promoted up the chain. Of course they are still on the helpdesk, still convinced that they're going to be promoted any day now. Never any work on certifications, never studying after hours or on the weekend, just 40 hours of work then head home to watch TV (they're single, so this isn't a "family is more important than work" thing). This person is not me, so why does it bother me so much? It bothers you because any IT person who isn't poo poo at their job has a complex about doing things the right way and getting poo poo fixed properly. This extends to people as well, which is why it drives us up the wall when a user sends us a screenshot that was pasted into Word and printed and scanned to PDF. If the end result is readable, who cares? We all do, because it's non-optimal and that's just how it works. Basically, you have the human equivalent of a spotty PSU sitting next to you and that's why it's making you crazy. The best advice is try not to care; you can fix machines but you can't fix people.
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Jun 30, 2014 17:26
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Weatherman posted:CitizenKain, I just happened across your tales of BYOD fun and wondered what you ended up doing about your work phone. Company made a decision that we get 2 options: 1. Take calls on our personal phone for $40 a month, or calls and emails for $50. 2. Get a StraightTalk plan, get $50 a month for the service, but the company will only cover up to $20 on actually buying a phone. For a fun time, look at what phones are for sale on StraightTalk's plan for under $20 dollars. The only good news is someone up top managed to figure out a way automatically credit people's account instead of us filling out a expense reimbursement every month, and then waiting 2 weeks for the money to show up. I realized that I can't really fight this, the decision was made before it ever got to us, the biggest supporters of it are all people in my management line. Now we just have to hope the BYOD laptop thing doesn't happen.
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Jun 30, 2014 18:39
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CitizenKain posted:Now we just have to hope the BYOD laptop thing doesn't happen. There is no way that giving people no money at all to go and buy a Best Buy shitbox will result in a bunch of Windows 8 non-Pro machines appearing and being wholly unsuitable for any sort of actual work.
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Jun 30, 2014 18:52
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Caged posted:There is no way that giving people no money at all to go and buy a Best Buy shitbox will result in a bunch of Windows 8 non-Pro machines appearing and being wholly unsuitable for any sort of actual work. I think it would be restricted to IT only. People seem to think Citrix is the answer for everything, so the actual machine doesn't matter.
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Jun 30, 2014 18:59
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ratbert90 posted:When I come back to my current job pay is going to increase 60% over my current salary. My suggestion is that you make as many contacts as possible during that brief engagement and either find a way to stay on full time or get an even better paying job with yet someone else. What I'm basically saying is don't go back to your current gig.
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Jun 30, 2014 19:17
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stubblyhead posted:My suggestion is that you make as many contacts as possible during that brief engagement and either find a way to stay on full time or get an even better paying job with yet someone else. What I'm basically saying is don't go back to your current gig. Oh I don't plan to if I can find another job in the meantime, but money is money and my family has got to eat. 
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Jun 30, 2014 19:47
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CitizenKain posted:For a fun time, look at what phones are for sale on StraightTalk's plan for under $20 dollars. You should spring the extra $20 and pick up this bad boy. Fixed link because StraightTalk has a lovely website.
3G Connectivity One Touch My Phone Number Button 2.4" TFT Display 2 MP Camera Mobile Web Text and Picture Messaging Large Lighted Keys Bluetooth® 2.1 Wireless Technology MP3 Player (not included) FM Radio External Caller ID Hands-Free Speaker Supports microSD™ Card up to 32GB (not included) Voice & Sound Recorder Hearing Aid Compatible (HAC) Rating: M4/T3 Phone Book with up to 1,000 Entries Battery Talk Time up to 3 hours Standby Time up to 10 days Includes Battery, Charger, Activation Card and Services Guide Look at those pro features Laphroaig fucked around with this message at 21:30 on Jun 30, 2014 |
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Jun 30, 2014 20:41
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PLEASE GOD GET A JITTERBUG ONETOUCH. It has three buttons. Operator, Tow, and 911.
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Jun 30, 2014 21:23
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I can still text faster on those phones than I can on an iPhone 
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Jun 30, 2014 21:28
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Laphroaig posted:You should spring the extra $20 and pick up this bad boy. That's a TracFone. I only see one $20 Straight Talk phone. CitizenKain posted:For a fun time, look at what phones are for sale on StraightTalk's plan for under $20 dollars. I did last week while looking for a cheap "phone" to use for gps tracking (strava) and navigation while mounted to bike handlebars. You may as well pitch in the $10 and get the only one running KitKat.
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Jun 30, 2014 21:56
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Roargasm posted:I can still text faster on those phones than I can on an iPhone A couple weeks ago I was digging around in a wardrobe and found my old Sony Ericsson, for shits and giggles I tried to turn it on and the little blighter had a silver of power left in it; I haven't used that phone in something like 6 years. Also it's funny but getting kinda freakishly predictable that literally every time I'm away from the office, all hell breaks loose and poo poo gets hosed up. I booked this Monday off to have a three day weekend with my wife for our wedding anniversary, then 9:00am rolls around with us waking up in the posh hotel room and I get a SMS from my colleague/friend; The main printer won't work at all and needs a waste toner cartridge. Well can't do poo poo about that, no client print jobs today since someone will have to order and wait another day for delivery. Tell her to get remote support to configure peoples machines to use the Telesales printer instead, and to tell people not give her poo poo about computer things not working. Remote into the terminal server to have a peep at E-mails later in the day, shitstorm of generous proportions since the big shot new client of 4000 employees just went live (we're an employment law advice firm, good thing I adapted the massive records file they sent to our CRM on Friday). And the cherry on the cake, apparently the power went out to the office and a few other blocks of the tower; Hope the UPS has a good battery, because gently caress if I know. Kinda ironic since I've been asked to piece together a business continuity plan for all the tech.
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Jun 30, 2014 23:26
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guppy posted:I'm actually talking to PD folks about this stuff at the moment. I don't know how everyone else feels, but my take is this: people want to advance their careers. They don't like disruptions to their lives if they don't have to have them. So if you give them professional development and a path for advancement in a reasonable timeframe, they will want to stay. This seems obvious to me, and it boils down to, "Treat your employer/employee relationship like a mutually beneficial partnership wherein they help you advance your business and you help them advance their career. Show loyalty to the employee and he will return it." But in this scenario, that costs money in the short term. Since it's cheaper to treat your employees like a disposable resource that you can strip mine, your quarterly reports look better, you as a manager gets a bigger bonus and stock options, and when the company loses all its customer loyalty because it cranks out middling-to-poo poo products, you don't give a poo poo and cash out, moving on to the next company to do it all over again.
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Jul 1, 2014 00:00
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End of day fuckery notes, exchange back up, McAfee mail scanner decided to commit suicide upon the gears of a full restore to ensure that the odious machine of the exchange server stayed down. Awesome! Working with Microsoft to clear the blockage and uninstall McAffe caused it murder the spam filter in its death throes. Brilliant! The combined weight of their corpses mutually prevent reinstallation and uninstalation Wow!
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Jul 1, 2014 00:07
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QuiteEasilyDone posted:End of day fuckery notes, exchange back up, McAfee mail scanner decided to commit suicide upon the gears of a full restore to ensure that the odious machine of the exchange server stayed down. Awesome! Dear God why did you have McAfee prodcuts within 100 meters of a server environment?
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Jul 1, 2014 00:09
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Che Delilas posted:Dear God why did you have McAfee prodcuts within 100 meters of a server environment? Management gotta manage.
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Jul 1, 2014 00:17
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Che Delilas posted:Dear God why did you have McAfee prodcuts within 100 meters of a server environment? Ask me about our 30 Server 2003 Citrix app servers all running McAfee. Go on, ask me 
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