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Inspector_666 posted:Oh God why are you administering DNS through the HOSTS file. WHY. DNS servers are complicated. In fact servers in general are complicated.
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Jul 21, 2014 21:33
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sfwarlock posted:"Fixing your "broken" optical mouse by rotating the mousepad 90 degrees -$35.00 " Now you've made me feel old... Though to be fair "Fixing a "broken" mouse by cleaning the rollers - $50.00" is even older 
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Jul 21, 2014 21:52
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eithedog posted:Now you've made me feel old... Though to be fair "Fixing a "broken" mouse by cleaning the rollers - $50.00" is even older I like how this one doesn't even list a price: quote:Bringing in your own copy of the original Norton Utilities v1.0
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Jul 21, 2014 22:49
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Manslaughter posted:I like how this one doesn't even list a price: If you have to ask you can't afford it.
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Jul 21, 2014 23:07
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Spazz posted:Stupidest thing I've heard all year: Shutting off the office internet at 8PM and turning it back on at 7AM for security. It also may be the CEO's way of telling employees to go home and stop working, but the way the IT guy told me this it sounds like it's not. Around here apparently if the exchange detects your router dropping off and reconnecting on a semi regular basis they slow down your connection rate to try to stabilise things. To get it back up to normal speed you need to call your ISP and ask them to perform a port reset. We have a few farm based clients who often unplug their routers if a thunderstorm is potentially coming or if they will be away for a few days or more. Lightening strikes on the lines have friend more than a few PCs that way.
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Jul 22, 2014 00:10
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Yaos posted:DNS servers are complicated. In fact servers in general are complicated. What boggles my mind is that we have a team of sys admins who are responsible for our customer facing servers (including DNS) but they can't bother slapping one together for us. It's not like the talent isn't there, management just doesn't care.
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Jul 22, 2014 00:10
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Varkk posted:Around here apparently if the exchange detects your router dropping off and reconnecting on a semi regular basis they slow down your connection rate to try to stabilise things. To get it back up to normal speed you need to call your ISP and ask them to perform a port reset. A house down the street from me got hit a couple years back and blew a hole in the roof. It also managed to gently caress up anything connected to our phone line and anything connected to anything connected to that line - I had a dead AirPort, switch, microserver etc. Now I have a lightning arrestor on the line.
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Jul 22, 2014 00:24
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GreenNight posted:"End user gave me your IP as his own. Cheers, bye". Update: He is. He had a peon of his call me for information about the 'incident'. Said peon agreed that it was a waste of everyone involveds time. Fortunately the whole conversation with Mr wrong IP was over IM so I gave him the logs and that was that. Blame successfully shifted!
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Jul 22, 2014 00:50
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Great Beer posted:He had a peon of his call me for information about the 'incident'. What. Oh my God ahahahaha
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Jul 22, 2014 08:17
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What does he do when his home broadband router detects a ping?
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Jul 22, 2014 08:26
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Thanks Ants posted:What does he do when his home broadband router detects a ping? Shut. Down. Everything.
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Jul 22, 2014 09:56
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Fenrisulfr posted:If you have to ask you can't afford it. It's like seafood. "Market rate."
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Jul 22, 2014 13:25
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Thanks Ants posted:What does he do when his home broadband router detects a ping? Call his ISP and demand they do something about the hacker on their network.
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Jul 22, 2014 15:54
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Thanks Ants posted:What does he do when his home broadband router detects a ping? One ping only?
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Jul 22, 2014 16:24
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... to restore a mailbox from a user who retired two years before we began managing this company's network. Two or three server migrations ago. Their backups from that time period are not substantial, and may be nonexistent. The email is desired for use in litigation. What time do the bars open?
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Jul 22, 2014 17:54
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FreshFeesh posted:... to restore a mailbox from a user who retired two years before we began managing this company's network. Two or three server migrations ago. 6am if you have a bottle in your desk.
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Jul 22, 2014 18:00
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FreshFeesh posted:... to restore a mailbox from a user who retired two years before we began managing this company's network. Two or three server migrations ago. Is there a legal requirement to keep them for that long? If there is, it sucks to be you so bad if there isn't, well, too bad.
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Jul 22, 2014 18:03
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Our policy is only to keep backups for 1 year, so when it's poo poo that old it's easy to say "policy!".
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Jul 22, 2014 18:12
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GreenNight posted:Our policy is only to keep backups for 1 year, so when it's poo poo that old it's easy to say "policy!". Most places I worked at kept emails for a minimum of 3 years. Still, 2 years before you guys started and multiple server migrations ago, blame the old guys for not keeping it. "Sorry, the people we took over from skimped on the backups, they apparently pruned most stuff after a year."
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Jul 22, 2014 18:16
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When I worked in finance they kept e-mails for 7 years and call records for 20. I don't even want to know what the big pharma data retention policies are...
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Jul 22, 2014 18:38
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"My monitor stopped working!" "Hm, it looks fine, let's look at your vid... oh." 
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Jul 22, 2014 18:42
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Spazz posted:When I worked in finance they kept e-mails for 7 years and call records for 20. I don't even want to know what the big pharma data retention policies are... Without giving away too much, as I know someone who works for big pharma, not as bad as you think.
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Jul 22, 2014 18:54
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I used to work for a civil engineering firm, an some of the stuff involving land fills (like original design documents, testing reports) has to be kept for at least 50 years. No, it can't be kept IN the project, either.
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Jul 22, 2014 19:08
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Japanese Dating Sim posted:"My monitor stopped working!" Something desperately tried to get out 
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Jul 22, 2014 19:23
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eithedog posted:Something desperately tried to get out The magic smoke did get out!
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Jul 22, 2014 19:27
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Spazz posted:When I worked in finance they kept e-mails for 7 years and call records for 20. I don't even want to know what the big pharma data retention policies are... We have to keep patient records for 7 years OR if the patient was a minor at the time of interaction, for 7 years or until they turn 21, whichever is longer. So if we see babies we've got records we have to hang on to for potentially 21 years. The basement for one of our sites has nothing but dozens/hundreds of boxes of paper charts in it that no one will probably ever look at again until it's thrown into the shredder truck.
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Jul 22, 2014 20:25
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Found a really well written support note today that perfectly helped diagnose an issue. When I checked who wrote it I found that it was me 14 years ago. I think that means I've been doing this job for too long.
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Jul 22, 2014 20:37
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Sirotan posted:We have to keep patient records for 7 years OR if the patient was a minor at the time of interaction, for 7 years or until they turn 21, whichever is longer. So if we see babies we've got records we have to hang on to for potentially 21 years. I was about to post this exact same thing, right down to the dozens of boxes in our basement. The 7/21 rule must be true for a lot of states. Right now we have two years of unorganized boxes we're trying to sort through. Thankfully the need for old paper records rarely comes up. Aside from patient records, I think we have board meeting minutes dating back to the 60s down there.
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Jul 22, 2014 20:38
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Baconroll posted:Found a really well written support note today that perfectly helped diagnose an issue. When I checked who wrote it I found that it was me 14 years ago. At the old place when dealing with a persistent Citrix problem I was obliged to tell Tony about it. While I was in his office he started web searching the problem and then read my own Citrix forum post back to me, even though I was saying "That's my post. Tony, you're reading my post. The answer isn't there. Tony. Stop."
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Jul 22, 2014 20:53
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Sirotan posted:We have to keep patient records for 7 years OR if the patient was a minor at the time of interaction, for 7 years or until they turn 21, whichever is longer. So if we see babies we've got records we have to hang on to for potentially 21 years. Seems like it would be better to use some OCR and interface magic to get this stuff into an EMR. Records that seem worthless now could turn out to be lifesaving later when someone turns up with a weird malady and the only clue was in some random fetal blood screening or something.
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Jul 22, 2014 20:56
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LeftistMuslimObama posted:Seems like it would be better to use some OCR and interface magic to get this stuff into an EMR. Records that seem worthless now could turn out to be lifesaving later when someone turns up with a weird malady and the only clue was in some random fetal blood screening or something. Yes it would but no one has free time to do it and every non-doctor hired to do it is taking money away from a doctor
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Jul 22, 2014 20:59
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LeftistMuslimObama posted:Seems like it would be better to use some OCR and interface magic to get this stuff into an EMR. The joke about doctors handwriting is not a joke.
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Jul 22, 2014 21:04
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Baconroll posted:Found a really well written support note today that perfectly helped diagnose an issue. When I checked who wrote it I found that it was me 14 years ago. Or you desperately need to upgrade whatever you were working on.
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Jul 22, 2014 21:06
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monster on a stick posted:One ping only?  Give me a ping, Vasili. One ping only, please.
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Jul 22, 2014 21:13
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go3 posted:Yes it would but no one has free time to do it and every non-doctor hired to do it is taking money away from a doctor There are companies that do nothing but take giant old boxes of your medical records and turn them into nice, neat, searchable PDFs.
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Jul 22, 2014 21:15
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I know that DHCP superscopes are generally a result of sloppy VLANing, but holy gently caress did they save my rear end today. (VLANs were merged together resulting in two subnets living together with two ip-helper interfaces. DHCP set up with one scope per subnet, no superscopes. Broadcast ACK/NACK stormin' ahoy! Laptops dropping left and right. Mass hysteria!) Next step, LLDP on all our switches so I can segment our subnets again (VOIP/Data), and all will be right in the world. Also, VOIP phones can tag their own packets! 
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Jul 22, 2014 21:28
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go3 posted:Yes it would but no one has free time to do it and every non-doctor hired to do it is taking money away from a doctor At the 2 hospitals I've worked at, this is Medical Records job. Also, they use these huge Fujitsu scanners that are able to scan pages ridiculously fast. I don't think they worry about OCR as I'm pretty sure everything is scanned as a TIFF.
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Jul 22, 2014 22:20
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TWBalls posted:At the 2 hospitals I've worked at, this is Medical Records job. Also, they use these huge Fujitsu scanners that are able to scan pages ridiculously fast. I don't think they worry about OCR as I'm pretty sure everything is scanned as a TIFF. The OCR can be done later, typically capturing pages is a process that's just designed to be as fast as possible without jams or stoppages. There will almost always be additional QA, OCR, etc. Those TIFFs will almost certainly end up eventually merged into documents as PDFs or something as a final product.
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Jul 22, 2014 22:31
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Dick Trauma posted:At the old place when dealing with a persistent Citrix problem I was obliged to tell Tony about it. While I was in his office he started web searching the problem and then read my own Citrix forum post back to me, even though I was saying "That's my post. Tony, you're reading my post. The answer isn't there. Tony. Stop." I kinda run into a similar issue. I'll start searching for an obtuse backup-related issue and find my own knowledgebase articles. I've found a couple that were lifted wholesale and put on other sites.
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Jul 22, 2014 22:43
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LeftistMuslimObama posted:Seems like it would be better to use some OCR and interface magic to get this stuff into an EMR. Records that seem worthless now could turn out to be lifesaving later when someone turns up with a weird malady and the only clue was in some random fetal blood screening or something. Look at this guy, thinking we could afford something like this. But really, the only value these records have is in case we are legally obliged to provide them. We're not a hospital, we're not curing rare diseases, there's probably a certain about of data that would be valuable for tracking purposes but we don't have the money or personnel to ever be able to do it. We're just bidding our time until the only records we're storing are electronic. Sirotan fucked around with this message at 22:49 on Jul 22, 2014 |
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Jul 22, 2014 22:46
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