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You mean to tell me that a telco made an error, reached out to let me know and then did the equivalent of printing me free money to make up for it all without me having to do anything? In Canada?
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Jul 22, 2014 19:43
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Zigmidge posted:You mean to tell me that a telco made an error, reached out to let me know and then did the equivalent of printing me free money to make up for it all without me having to do anything? In Canada? "Un-believable!" 
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Jul 22, 2014 21:49
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Team unlimited, be incorrect as much as you want Teksavvy  TSI should really stop billing against their system though, its like nonstop posts about discrepancies of numbers.
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Jul 22, 2014 23:46
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37th Chamber posted:Team unlimited, be incorrect as much as you want Teksavvy Team unlimited is the best. That said, I did send them a few months of bandwidth data from my router since their records were way higher for my usage. This was for rCable and after their system went live. Though I admit I haven't actually tested to ensure that my routers reporting is 100% accurate.
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Jul 23, 2014 00:23
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I don't think I can even access my usage with Distributel, what with all their plans being unlimited. I kind of want to see it just to see if I'm really going over what a TekSavvy 300GB plan would give me. But even if I didn't, I'd rather pay extra for not having to give a poo poo about it. And it's still cheaper than Videotron. 
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Jul 23, 2014 00:32
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They also have zap-the-cap which, while not for everyone, is a fairly innovative way to let people manage their own usage.
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Jul 23, 2014 00:45
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EngineerJoe posted:They also have zap-the-cap which, while not for everyone, is a fairly innovative way to let people manage their own usage. Yup, getting unlimited service for the same price as a capped tier is a great incentive for customers, and it also helps Teksavvvy reduce their (ridiculous) UBB costs. Before ZTC we were monitoring usage via the router, here's what three people with Netflix and Steam can do when not having to worry about usage (minor hiccup in May): code:
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Jul 23, 2014 01:07
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A c E posted:Team unlimited is the best. Your routers numbers will always be MARGINALLY lower than what TSI reports, overhead/dropped traffic/line noise etc, but when its getting in to gigabytes of difference obviously something is up.
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Jul 23, 2014 02:11
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Septimus posted:Just checked my usage and see that the past four days have not been zeroed out. Videotron and Teksavvy have an amazing relationship, so I'm glad this happened 
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Jul 23, 2014 03:14
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37th Chamber posted:Your routers numbers will always be MARGINALLY lower than what TSI reports, overhead/dropped traffic/line noise etc, but when its getting in to gigabytes of difference obviously something is up. Yeah it was in the gigabytes. Tens of gigabytes higher on certain days.
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Jul 23, 2014 13:06
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Announcement made today that BCE has formally purchased Bell Aliant and are bringing them private as a BCE subsidiary. Wonder if this will mean the end of no UBB in the Bell Aliant serviced territories.
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Jul 23, 2014 17:44
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Switched over from Cogeco to Start.ca and it was as easy and painless as possible. Even got a phone call at 7:30pm just to say "We see your modem online and traffic happening, just want to make sure everything is okay and your not having any issues!"
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Aug 9, 2014 01:49
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Give it time, Cogeco will disappoint you soon enough. Incumbents go out of their way to make you miserable.
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Aug 9, 2014 04:36
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He switched from Cogeco.
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Aug 9, 2014 15:41
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slidebite posted:He switched from Cogeco. And the physical line, and gateway to Start's network is still owned/provided by Cogeco, the incumbent in his area. Hell, he could still be in for a truck roll just to disconnect his line, after all, he cancelled his service with them right?  edit: in hind sight, it as a pretty terrible joke i made John Capslocke fucked around with this message at 16:04 on Aug 9, 2014 |
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Aug 9, 2014 15:53
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Rogers has managed to gently caress with my Start connection before, but they fixed it themselves before Start could arrange for a tech. Then again, Rogers also disconnected my parents' cable entirely, and they've been on Rogers proper forever, so the only real difference with being on a 3rd party is that it might take longer to get a Robellus tech to admit it's their problem and actually fix it.
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Aug 9, 2014 16:06
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I never had a problem with Cogeco. I have always received my reported speeds and never any latency issues. They just wanted so much money for our plan once we canceled our cable and home telephone services I couldn't justify it. I asked retentions if they could offer me the same deal as start but no dice. I have been a customer for 10 years, I don't see why you wouldn't want to make a slight bit less to continue making money in the long run. PVS or whoever holds the residential/light commercial cable contract in this area is it's own set of awful. We seriously run conduits for these guys as part of our project scope and they come along and tie wrap to the outside of the pipe. I've actually worked for Bell Canada (or SNC-Lavalin) and the backbone facilities are some of the coolest places I have been. It's like walking through something from Fallout. Everything is all 1940's and 50's colours and designs (and internal building infrastructure) but with all this state of the art technology shoehorned into the buildings.
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Aug 10, 2014 01:54
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eXXon posted:Rogers has managed to gently caress with my Start connection before, but they fixed it themselves before Start could arrange for a tech. Yeah this seems to happen a lot. Rogers tech disabled my landlords Rogers internet when we moved in to the basemnet, while getting our TekSavvy lines set up. Apparently there were "no active accounts at our residence", despite my insistence that he was wrong. A tech came back a week later to reconnect the landlord and cut my TekSavvy line. The third visit they hooked up my line without disconnecting anything.
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Aug 10, 2014 14:34
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I hear about situations like that often enough that I feel like Rogers does it intentionally. Hell a friend switched from teksavvy to start just last week and Rogers took it upon themselves to completely disconnect him three days before the switchover. Neither teksavvy or start knew why they did that.
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Aug 10, 2014 14:40
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Yeah I assume Rogers employs some shady practices. Any minor change to my TekSavvy services results in at least a day of outage. Literally every time I've made changes on rCable. - change of speed resulted in 48 hours of down time - modem upgrade resulted in 72 hours of downtime - change of speed resulted in 24 hours of downtime I now try to plan any changes around times where I will be away from home for a bit.
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Aug 10, 2014 17:01
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Teksavvy cable 50 in Edmonton in a high rise has been pretty good to me for almost 6 months, but it's still like 85 bucks. Are there any other services in Edmonton offering a 50 down and 5-10 up for less then that?
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Aug 10, 2014 18:58
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Mederlock posted:Teksavvy cable 50 in Edmonton in a high rise has been pretty good to me for almost 6 months, but it's still like 85 bucks. Are there any other services in Edmonton offering a 50 down and 5-10 up for less then that? Unless your building has access to one of those fiber solutions very unlikely teksavvys shaw reselling is almost always the cheapest.
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Aug 10, 2014 19:12
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With the current tariff rates, that's pretty much the cheapest you're going to get TPIA 50Mbps. There is a hearing in the fall, maybe the CRTC will do something right and they'll lower costs.
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Aug 10, 2014 19:18
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Are there any ISPs I should know about in Vancouver, other than Telus, Shaw and Teksavvy? It looks like Bell and Rogers don't operate here? I'm currently with Telus, but I'm at the end of my contract period, so I want to explore my options. TBH I'd be happy to stay with Telus, but want to see if there's any other deals going on with competitors that I could use as leverage when haggling the renewal price.
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Aug 17, 2014 17:45
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Zartans Lady Mask posted:Are there any ISPs I should know about in Vancouver, other than Telus, Shaw and Teksavvy? It looks like Bell and Rogers don't operate here? Nah, it's just those three. Novus as well if you live in the Downtown core. I'd suggest calling Telus and attempting to cancel once the contract is up. A few months ago I called them and said "I'd like to cancel my TV/Internet" and they immediately offered $60/mo discount for 1 year. It was painless.
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Aug 18, 2014 03:17
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less than three posted:Nah, it's just those three. Novus as well if you live in the Downtown core. That's good to hear! We've had a brutal package for the past 12 months but I'm going to cancel our TV service entirely and want to cut a killer deal on our internet.
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Aug 18, 2014 05:33
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Zartans Lady Mask posted:Are there any ISPs I should know about in Vancouver, other than Telus, Shaw and Teksavvy? It looks like Bell and Rogers don't operate here? Depends where you live in Vancouver there are quite a few ftth services and some buildings have telus 100 mbit Ethernet service it really depends on where you live. Telus is the best tv provider but also the worst internet provider. Teksavvy cable is always the best price for mbit/cap because they off the 25/2.5 unlimited for 45 if you cant get any of the fiber or ethernet service providers.
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Aug 18, 2014 05:42
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Sprawl posted:Depends where you live in Vancouver there are quite a few ftth services and some buildings have telus 100 mbit Ethernet service it really depends on where you live. Telus is the best tv provider but also the worst internet provider. Teksavvy cable is always the best price for mbit/cap because they off the 25/2.5 unlimited for 45 if you cant get any of the fiber or ethernet service providers. I found Telus internet to be pretty good, aside from the fact it's twice as expensive as it should be and the router they force you to use sucks a dick.
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Aug 18, 2014 05:58
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Zartans Lady Mask posted:I found Telus internet to be pretty good, aside from the fact it's twice as expensive as it should be and the router they force you to use sucks a dick. Telus internet is okay if you get the stuff that optik is on because their tv service goes over it so people would complain a lot of it was down at all so its up almost all the time same with shaws because it does all the digital cable stuff now but the cable stuff gets better price/speed. Just dont get lovely telus dsl the normal phone line stuff its junk.
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Aug 18, 2014 07:09
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Has anyone used https://www.vmedia.ca/ before? Want to upgrade / change plans on my current (25/1) package through teksavvy, and we wouldn't mind having television either. The unlimited bundled into the 30/5 package is nice, or the 60/10 for 65 is also nice. I had to purchase a new modem to move to a higher package anyway, and its on its way. Wonder if its worth changing.
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Aug 24, 2014 21:44
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Rawrbomb posted:Has anyone used https://www.vmedia.ca/ before? My mom has vmedia. It's basically a crappy android ip-tv unit and voip phone service. She's happy although she has to restart it sometimes.
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Aug 25, 2014 03:06
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This Rogers "Shomi" thing sounds like garbage to me. http://www.theglobeandmail.com/report-on-business/what-you-need-to-know-about-rogers-shaw-new-video-service-shomi/article20207264/ If it wasn't for their monopoly status it would be dead within 8 months. Instead it'll probably limp on for a couple years and get scaled back to merge with their regular VoD, I bet.
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Aug 26, 2014 19:25
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If it's anything like their current VOD it'll be poo poo. Expect unskippable commercials interleaved into everything.
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Aug 26, 2014 20:28
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Not only that but it sounds like the majority of it will just be the poo poo programming you'd get with a regular cable subscription, albeit for a lot less (unless you need one to access this).
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Aug 27, 2014 00:37
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 wow this is great I moved to an actual city and surely there is a civilized internet connection 100meters from a nait
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Aug 31, 2014 16:15
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priznat posted:This Rogers "Shomi" thing sounds like garbage to me. If it's anything like Cogeco's online VOD, it will also count towards your monthly data caps, doubling down ho.
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Aug 31, 2014 18:46
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Rukus posted:Not only that but it sounds like the majority of it will just be the poo poo programming you'd get with a regular cable subscription, albeit for a lot less (unless you need one to access this). Oh Rukus, we should all know that you will need cable and phone with rogers first to spend an additional $20 a month on this service.
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Sep 1, 2014 03:55
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bunnyofdoom posted:Oh Rukus, we should all know that you will need cable and phone with rogers first to spend an additional $20 a month on this service. I give it about a year tops before they start bundling shows into extra cost premium packages.
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Sep 1, 2014 05:00
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Bell pulled all of Teksavvy's DSL interconnects for Eastern Canada overnight in an unannounced "maintenance"  Now their routers are making GBS threads the bed from hundreds of thousands of customers trying to reestablish their PPPOE tunnel.
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Sep 1, 2014 17:02
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37th Chamber posted:Bell pulled all of Teksavvy's DSL interconnects for Eastern Canada overnight in an unannounced "maintenance" I'm sure Bell's first party customers were also impacted by this maintahahahaha. Of course not.
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Sep 2, 2014 07:02
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