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Starting today, PR just force-changed everybody's desktop background image because of some new branding campaign they're doing. People are freaking the gently caress out. I don't know if anyone else has heard of SnapComms, but they provide "internal communication" in the form of mandatory popup windows. For everybody, even those assisting customers. Also starting today, those popups are instead a ticker right above the taskbar. I've heard that for some machines, it locks up the machine until you close it. On Thursday, "a full screen video will launch upon user logon in the morning". To introduce this ad campaign to the employees. But the best loving part? This is supposed to be a surprise. anthonypants fucked around with this message at 18:18 on Jul 29, 2014 |
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Jul 29, 2014 18:15
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anthonypants posted:Starting today, PR just force-changed everybody's desktop background image because of some new branding campaign they're doing. People are freaking the gently caress out. Create an automated message for your helpdesk explaining the situation. Also have it explain that you are passed out drunk under your desk as a result of said changes.
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Jul 29, 2014 18:16
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anthonypants posted:Starting today, PR just force-changed everybody's desktop background image because of some new branding campaign they're doing. People are freaking the gently caress out. Does PR run your IT infrastructure or did this get implemented? I'd refuse that sorta request so hard and write up PR for sabotaging the company or something.
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Jul 29, 2014 18:17
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Nothing says effective company branding like a surprise video that resembles a virus.
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Jul 29, 2014 18:38
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Your company must be poo poo if they spend that much effort selling themselves to the employees.
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Jul 29, 2014 18:42
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Be a drat shame if that startup video accidentally changed to Staplerfahrer Klaus or something...
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Jul 29, 2014 18:50
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anthonypants posted:Starting today, PR just force-changed everybody's desktop background image because of some new branding campaign they're doing. People are freaking the gently caress out. Good lord... And I thought it was bad enough having force a lovely cluttered "company slogan and conduct" wallpaper on everyone's desktop, complete with automatic idle logout after 5 loving minutes.
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Jul 29, 2014 18:51
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How long is the video? Are people going to have to come in early to learn about this totally awesome and assuredly in-touch new branding effort?
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Jul 29, 2014 18:53
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Is there a way besides groups to not update existing pcs wallpapers? Im thinking at some point I want legacy devices to have legacy branding as well. Im guessing no but im no ad wizard.
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Jul 29, 2014 18:57
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Zamboni Apocalypse posted:Be a drat shame if that startup video accidentally changed to Staplerfahrer Klaus or something... Dance of the Manwhore! Dance of the Manwhore!
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Jul 29, 2014 20:10
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anthonypants posted:On Thursday, "a full screen video will launch upon user logon in the morning". To introduce this ad campaign to the employees. Our intranet videos are all done in Quicktime, so we have to support Quicktime on every machine. I keep trying to drum up support to force a change over to HTML5, but god forbid we release an internal video without DRM. Someone might steal our video on how to be sensitive to people in wheelchairs!
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Jul 29, 2014 20:24
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let me tell you how much I despise citrix receiver and sage timberline
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Jul 29, 2014 20:41
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Big Mean Jerk posted:let me tell you how much I despise citrix receiver and sage timberline Everything Sage makes is the worst software ever.
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Jul 29, 2014 20:48
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We still support peach tree
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Jul 29, 2014 20:52
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death .cab for qt posted:We still support peach tree So do we! Mainly because there's no scope for that sort of thing when it comes to MSPs it seems.
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Jul 29, 2014 21:00
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Super Slash posted:complete with automatic idle logout after 5 loving minutes. Idle logout? That would miss me off to no end. Old place we enforced an idle lock after 5 minutes. It was part of the security policy since people dealt with PII all day, and enforced by our much much bigger clients.
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Jul 29, 2014 21:31
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Yup, que whole office getting their panties in a bunch because their workstations lock out every time they're dealing with client calls, or going over documentation/correspondence. Go direct to the boss, do not pass go, do not collect £200 (until said boss is overwhelmed and gives in to let me set it to at least 15 minutes)
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Jul 29, 2014 21:39
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Inspector_666 posted:How long is the video? Are people going to have to come in early to learn about this totally awesome and assuredly in-touch new branding effort? Knormal posted:Do you know how they're doing the video? I can think of a couple ways to hack a fullscreen video at next login only, but they're all messy.
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Jul 29, 2014 21:55
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anthonypants posted:I'll find out on Thursday! Sometimes there's video announcements from the CEO or other C-levels on the intranet home page, and those are only a minute or so. I hope they use this as the default. You got a message bro! 
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Jul 29, 2014 22:01
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pr0digal posted:I hope they use this as the default. You got a message bro!
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Jul 29, 2014 22:03
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death .cab for qt posted:I have no idea for restaurants Ditto. Opera isn't terrible, but it's like pulling teeth to get them to fix problems, even if you've done nearly all the work for them. If you're considering buying opera, find their support line and see how long it takes to get someone on the phone. A voicemail came in today "I need emergency help in [location]. *click*" If you don't answer the phone when I call back, don't be surprised when I show up with security and a medic. The emergency was that cigarettes were having a $1 tax per pack applied
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Jul 29, 2014 22:14
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anthonypants posted:Starting today, PR just force-changed everybody's desktop background image because of some new branding campaign they're doing. People are freaking the gently caress out. That was us a month ago, although ours is wellness related. Glad they haven't discovered a way to push video to people yet, although most people are on thin clients that would probably melt if they had to show a video.
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Jul 29, 2014 23:17
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deimos posted:Has anyone here had to deal with Hospitality PoS systems? I figure I'd ask here to see what software/hardware to avoid for my brother's restaurants (I am not doing installs, I am just free consulting). Not sure about what is available where you are but around here it is a case of they are all poo poo, it just happens that one company is slightly less poo poo. The worst thing about this particular company is that they offer three different levels of support. Bronze, Silver Gold. Gold is 24/7 call someone up and get a fix within a short time. Silver is something like 8am to midnight best effort. Bronze is Mon-Fri 9-5 best effort. Because the hospitality industry runs on thin margins everyone seems to use bronze. So check that the support hours match the hours the restaurant will be doing business. One thing is to try to source the POS terminal hardware etc through the software supplier and not somewhere else as then they can't wriggle out of issues by blaming the hardware. Although double check on what they use for a back end and insist on something more robust than just popping the DB on one of the terminals.
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Jul 29, 2014 23:40
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PoS will never stop being funny, especially if you've had to support them.
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Jul 30, 2014 00:04
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This e-mail from my manager just came in:quote:As a follow up to my email last night about the campaign please see the below talking points for our team received by PR as they have been hearing some users have questions/concerns about the wallpaper.
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Jul 30, 2014 00:29
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I feel bad for your manager.
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Jul 30, 2014 01:01
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The Something Awful Forums > Discussion > Serious Hardware / Software Crap > A ticket came in: Be patience, sit back and enjoy the ride! On a slightly related topic, I'd love to ban all staff in all companies from ever writing "excited" unless they're discussing high-energy particles or something. The word has been abused so much that it's now a fine pink mist resembling that scene from Itchy and Scratchy where they're riffing off the Sorcerer's Apprentice and Itchy has become a collection of tiny nano-Itchies, each taking an axe to Scratchy's blood cells and 
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Jul 30, 2014 01:20
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anthonypants posted:Starting today, PR just force-changed everybody's desktop background image because of some new branding campaign they're doing. Sort of related...we got a new phone system and Cisco phones capable of video, that let us customize the phone background. We have 2 offices about an hour apart connected by a not-so-great VPN connection that works, but needs to be upgraded. Twice now in the last week, one of our genius phone/network techs decided to do the whole ~*silly random funny*~ background change on the phones. The problem? Both times, people in my office were on phone calls, and because of the lag with VPN, it rebooted the phones and kicked them off the calls they were on. My manager was LIVID to say the least, as were a few clients who called back and gave our guys an earful for getting disconnected. Moral? Just because something doesn't affect one office, doesn't mean it won't affect the other. Said phone/network guy has been told that any changes will be done outside work hours, even if it's a stupid background change.
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Jul 30, 2014 01:22
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CaptainGimpy posted:I feel bad for your manager.
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Jul 30, 2014 01:25
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Inspector_666 posted:Everything Sage makes is the worst software ever. We have three of their products 
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Jul 30, 2014 02:17
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fwiw BusinessWorks is the only Sage product I've encountered that isnt grade-A bullshit
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Jul 30, 2014 03:18
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I run a FAS install and it's been OK. Way better than when I ran it on a Novell platform.
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Jul 30, 2014 03:25
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anthonypants posted:This e-mail from my manager just came in:
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Jul 30, 2014 03:47
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Whoa, might just be  for me. A really interesting internal posting literally dropped in my lap. The official announcement went live yesterday, but I was asked if I was interested last week. I hope this goes well!
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Jul 30, 2014 04:02
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deimos posted:Has anyone here had to deal with Hospitality PoS systems? I figure I'd ask here to see what software/hardware to avoid for my brother's restaurants (I am not doing installs, I am just free consulting). I've seen some places with Vivonet and they're all pretty happy with it: http://www.vivonet.com/products/point-of-sale/
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Jul 30, 2014 05:27
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anthonypants posted:This e-mail from my manager just came in: Please keep us posted, this sounds like a magnificent story waiting to unfold 
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Jul 30, 2014 05:40
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anthonypants posted:This e-mail from my manager just came in: That's very Zen of him. Not just be patient, but be patience itself.
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Jul 30, 2014 08:07
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First email exchange for the day: blah....blah....blah If you click ok does the page load or does it take you back to the log in screen? yes Come on man! Help me help you.
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Jul 30, 2014 13:15
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Kroll On-Track can't seem to open this Exchange database... What the hell...  
Billy the Mountain fucked around with this message at 14:28 on Jul 30, 2014 |
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Jul 30, 2014 14:22
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Billy the Mountain posted:Kroll On-Track can't seem to open this Exchange database... Is that 281 petabytes? 
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Jul 30, 2014 14:39
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