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modeski posted:Australia! I'm quite chuffed that we drove Starbucks out. I have to say I've never tried McDonald's coffee, though. It's only good in comparison to Starbucks and gloria jeans (never ever spend money at gloria jeans, they are an evil despicable company). I would still have to be indescribably desperate before I drank it though.
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Aug 8, 2014 13:43
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Avalanche posted:At the pharmacy I work at part time, 2 boxes of generic Sudafed (max allowed by law due to being an ingredient in making Meth) will ring up as $6.66. Wouldn't the gift receipt be so it wouldn't have the person's name on it?
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Aug 8, 2014 14:15
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The Lord Bude posted:You have a McDonald's INSIDE the supermarket? 'murica.txt 'murican_corporations.txt, actually, since I'm Canadian  The only good thing about having a McDonald's inside Walmart was being able to grab an apple pie if you wanted. Sometimes, you just need an apple pie with filling so hot it could weaken the structural integrity of steel, and by God, McDonald's is there for you! (there is an actual McDonald's restaurant in the same plaza)
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Aug 8, 2014 14:17
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LonsomeSon posted:As long as you're being an rear end in a top hat about number patterns, I feel justified in informing you that the odds of a total price coming out to any arbitrary four-digit number in a range of four-digit numbers is something like 1 in 9,000! The odds of a 4 digit sequence being a specific series of numbers is 104. The odds of a two digit dollar amount matching its two digit cents amount is 1 in one hundred. It could have been 45.45 or 99.99 and still fit that idiot customer's idiot criteria for "interesting".
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Aug 8, 2014 14:43
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TheModernAmerican posted:The odds of a 4 digit sequence being a specific series of numbers is 104. The odds of a two digit dollar amount matching its two digit cents amount is 1 in one hundred. It could have been 45.45 or 99.99 and still fit that idiot customer's idiot criteria for "interesting". The distribution of item prices on purchases between $0.00 and $99.99 is not uniform.
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Aug 8, 2014 21:55
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Blade_of_tyshalle posted:I would see the hordes of Walmart department managers, almost to a man, put off their lunch break until well over halfway through their shifts purely because they didn't want to be eating at 10 in the morning. Every one of my employees did this and the excuse was "I want the second half of the day to be shorter than the first half." I don't understand the meal at mealtime thing either because who wants to spend most of their lunch hour waiting in line because they decided to eat at the same time as everybody else?
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Aug 9, 2014 01:18
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Irish Joe posted:Every one of my employees did this and the excuse was "I want the second half of the day to be shorter than the first half." I know they're using the term "half" wrong here, but I ALWAYS preferred working 5 hours, then going to lunch, then working 3 and going home. It always made the day seem so much faster to me. And I was fortunate to only live about 10 minutes away. So I'd punch, spend roughly 40 minutes loving around at home, then going back. I wasn't going to spend one single minute more than I had to in that armpit of a building.
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Aug 9, 2014 05:45
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baquerd posted:The distribution of item prices on purchases between $0.00 and $99.99 is not uniform. Thanks for the update. Notice how we were talking about idealized situations and not what actually happens. This may amaze you, but I do not have a database of every possible price outcome at my local supermarket memorized.
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Aug 9, 2014 13:24
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TheModernAmerican posted:Thanks for the update. Notice how we were talking about idealized situations and not what actually happens. Don't let that stop you from perpetuating a stupid and boring derail!
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Aug 9, 2014 13:38
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Is it that rare to bring a lunch with you? A sandwich is good, but left overs are even better if you have a microwave.
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Aug 9, 2014 13:41
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Mooktastical posted:Don't let that stop you from perpetuating a stupid and boring derail! It's the internet, I have to be right!
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Aug 9, 2014 14:58
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The Lord Bude posted:It's only good in comparison to Starbucks and gloria jeans (never ever spend money at gloria jeans, they are an evil despicable company). I would still have to be indescribably desperate before I drank it though. You either have weird taste buds or McDonalds over there uses way different beans. American McDonalds uses the shittiest pisswater as coffee, it's disgusting. And American Starbucks is decent, not amazing but their iced coffee (ice and coffee not gobs of sugar and syrup) is good.
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Aug 9, 2014 17:33
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I imagine water source plays a big part in the taste of coffee so that even the same restaurant chain using the same beans will end up with two very different tasting coffees just by consequence of their location.
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Aug 9, 2014 20:52
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Shnag posted:Is it that rare to bring a lunch with you? A sandwich is good, but left overs are even better if you have a microwave. "Are you eating FISH?!" Home Depot anti-discrimination video flashback, agh.
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Aug 9, 2014 21:07
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Irish Joe posted:I imagine water source plays a big part in the taste of coffee so that even the same restaurant chain using the same beans will end up with two very different tasting coffees just by consequence of their location. Most all coffee machines have heavy duty water filters so that shouldn't make much of any difference.
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Aug 9, 2014 21:31
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big mean giraffe posted:You either have weird taste buds or McDonalds over there uses way different beans. American McDonalds uses the shittiest pisswater as coffee, it's disgusting. And American Starbucks is decent, not amazing but their iced coffee (ice and coffee not gobs of sugar and syrup) is good. In Australia iced coffee is espresso and cold milk in a tall milkshake glass with a scoop of icecream floating on top, and whipped cream above that. Discovering ice cubes in it is a sign never to order at that cafe again. Australian McDonalds all have espresso machines at a separate McCafe counter with cafe style cakes and things. To be clear, when I say it's better than Starbucks, I mean in the sense that piss would probably taste better than poo poo. Starbucks coffee is grossly over roasted to the point where you're drinking well and truly burnt coffee. Not to mention all the horrible barista practises I've seen - grinding coffee ahead of time, and letting it sit in a container at the bottom of the grinder; frothing the same milk multiple times instead of tossing out any milk left in the jug after each cup of coffee...
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Aug 10, 2014 03:57
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The Lord Bude posted:In Australia iced coffee is espresso and cold milk in a tall milkshake glass with a scoop of icecream floating on top, and whipped cream above that. 
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Aug 10, 2014 04:16
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I loooooooove me some coffee. I'm not even really all that picky. Hell, I have Folgers every drat morning. McDonald's iced coffee is ok, but only if it's the sugar-free vanilla. Otherwise it's sweet enough to give you instant diabetes. I'd rather go without coffee at all, however, rather than drink their hot coffee. Good lord is that poo poo disgusting.
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Aug 10, 2014 04:36
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I can't tell the difference between types of coffee.  Mine's just coffee, sugar, powdered milk. I like the powdered milk because it doesn't make my coffee cold.I was a horrible customer the other day, and I feel guilty. I monopolized a representative's time to chat idly instead of letting him do his job and sell me a new cell phone and was kind of a brat about it when my sister pointed it out to me.
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Aug 10, 2014 04:55
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GabrielAisling posted:I can't tell the difference between types of coffee. There's nothing wrong with chatting to us! We get paid to spend a certain number of hours at work. We will leave at a certain time, regardless of how many people we end up serving. Chatting with nice customers is one of the more pleasant work activities. (And it is a work activity, it falls under customer service!) Like I often joke when my customers fret about taking too long at my register: 'Ma'am, I'm going to be here till 9pm, so you can feel free to take as long as you like'
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Aug 10, 2014 05:05
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My store has now started timing transactions. It has some sort of algorithm that takes into account how many items are scanned and how long it should take you do complete the transaction. From first item scanned until the receipt prints out. You either get Green or Red. No in between. So someone wants to check each price and decide what they want and what they don't? Red. You scan quickly to get to the total and they want to scrounge up exact change? Red. They are trying to wrestle an item from their infant who doesn't want to let go? They have a short attention span or answer the phone. Or just plain want to chat it up with you while ignoring the pad ready to accept their payment. RED You're supposed to keep your % of Green transactions above 85%. Corporate says they know you get slow people sometimes but that shouldn't be more than 10% of transactions. They are vastly overestimating people's enthusiasm for quick checkouts. And the window for error is extremely low. If I pause to sign them up for a rewards card or even ask if they want a replacement plan or batteries (like we're supposed to) that will put me in the red. So I've decided I just don't care. My number hovers around 70% and I'm perfectly happy with that because I know I am giving good customer service and I'm not going to sit there stressing about every second a person spends digging through her purse for one more penny.
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Aug 10, 2014 15:53
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GabrielAisling posted:I can't tell the difference between types of coffee. I dunno man, I'd rather talk to customers, or anybody really, than spend more time doing the same boring job I do every day. I mean, as long as you're not talking about something stupid, like the guy who stopped me for half an hour to talk about how some radishes we got recently in were "the best loving (his emphasis) radishes" he's ever had, and he knows because he's a radish enthusiast. I didn't and never have worked in the produce department, by the way, but I guess the produce guy for the night happened to be out of sight and lord knows nobody would put up with listening to a guy gush about radishes at length without being paid to. Another guy to not be like is the old man who wants to try out one of your stereo systems except he doesn't want to buy it he just wants you to listen to his 50's rock song and complain about minorities apropros of nothing. Oh and I was at a job where I was working on commission and he didn't buy anything after all that so it was all just a waste of time. If the dude whose time you're worried about wasting was working on commission or had some sort of sales targets, and you actually bought something, you're not really wasting their time that much - that's just kind of what happens in sales. Usually you talk about your product or whatever, but if somebody wants to just chit chat, and that encourages them to give you a sale, that works too.
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Aug 10, 2014 16:15
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Pornographic Memory posted:I dunno man, I'd rather talk to customers, or anybody really, than spend more time doing the same boring job I do every day. I had a lot of conversations with customers when I was a rep. It was encouraged, our sales process was have a conversation first and then look for the sale after. But I just had people plain talking to me about everything under the sun and I never stopped them. No need to, since I didn't get a lot of customers anyway and the store's regular employees took care of most everyone that was there. And it just made the time pass by a lot quicker. My shifts were short but incredibly boring. So if I could talk to some guy for 30 minutes about random bullshit, that was 30 minutes I wasn't cleaning the printers for the 5th time because there was no customers. But it was never fun hearing some person's really weird political views, as what conspiracy was going on and ruining our country, etc.
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Aug 10, 2014 18:20
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Buggiezor posted:My store has now started timing transactions. It has some sort of algorithm that takes into account how many items are scanned and how long it should take you do complete the transaction. From first item scanned until the receipt prints out. You either get Green or Red. No in between. We've had that system since I started working (not that long, but hey), and I've turned maybe a little psychotic about my speed rating. It's not because I have a hard time hitting the 88% threshold, because our system's decently adjusted in terms of what gives you extra time (they decide to pay by check, or they switch payment types, or I get lucky and they actually want to sign up for a card), but because seeing how high I can keep my percentage has turned into something of a game for me, and dammit lady if your quest for exact change in the depths of your pockets is what stands between and beating my record (66 in a row from the start of a shift), I am going to be so briefly angry deep beneath my customer-service exterior, you don't even know. You certainly do get customers who are just slow, but I'd be surprised (and angry by proxy) if you were getting 15% slow customers, although by the sound of it you make more effort to upsell people than I do. Maybe the shoppers where you live are just jerks? 
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Aug 11, 2014 00:36
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Buggiezor posted:They are vastly overestimating people's enthusiasm for quick checkouts. Customers don't mind waiting when they're the one being served. The problem is when they're waiting for other people to be served. I don't know about you, but I refuse to shop in stores that always have lines (like Wal-Mart).
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Aug 11, 2014 01:30
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Irish Joe posted:Customers don't mind waiting when they're the one being served. The problem is when they're waiting for other people to be served. I don't know about you, but I refuse to shop in stores that always have lines (like Wal-Mart). A few years ago I was in line at the self-checkout kiosks at Walmart. There were 6 self-checkout kiosks, and they were all occupied. So naturally, everyone formed a line waiting for the next kiosk to become available. The old, brutish woman in charge of minding the kiosks had her own checkout station in the middle, and she started yelling "HEY, IF ANYONE WANTS TO CHECKOUT I'M OPEN.". We all stayed in the line. "HEY! I. AM. OPEN! WHY WON'T ANYONE COME OVER HERE?" She basically explained to herself aloud why her job was becoming obsolete.
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Aug 11, 2014 01:54
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I always go to the manned checkouts unless there's no choice, it's a far more pleasant and quick experience even though I'm a surly fuckhead
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Aug 11, 2014 03:07
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Blade_of_tyshalle posted:I always go to the manned checkouts unless there's no choice, it's a far more pleasant and quick experience even though I'm a surly fuckhead I try to use the self-checks if I have a few items, because I'm not completely stupid and know how to read directions on a screen. Also I don't bring a giant loving cart of groceries full and then bitch when it takes 15 minutes to ring it up. And I know how to run a register. So there's that. I used to HAAAAAAATE manning the self-checks when I worked at Walmart. You'd ALWAYS have some 160-year-old shriveled up old bat try to bring her heaping cart through and of course OMG COMPUTERS OH NOES WHAT DO I DOOOOOOOO and I'd have to end up doing it for her on one of the self checks.
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Aug 11, 2014 04:00
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Blade_of_tyshalle posted:I always go to the manned checkouts unless there's no choice, it's a far more pleasant and quick experience even though I'm a surly fuckhead Yeah, the self-checkouts tend to be little cocksuckers about what weight is precisely where and you're going to have to wait 1d10-1 minutes on the self-checkout helper to clear the status that basically is accusing you of being a slimy thief. But if you actually want to be a slimy thief on the self-checkouts, it's pretty easy to just not scan things. 9/10 a regular cashier will get things done much quicker.
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Aug 11, 2014 05:48
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Retail Slave posted:I try to use the self-checks if I have a few items, because I'm not completely stupid and know how to read directions on a screen. Also I don't bring a giant loving cart of groceries full and then bitch when it takes 15 minutes to ring it up. I went into my local Jewel-Osco (an Albertsons subsidiary) today to pick up some things and went to the self-checkout station without about 10 items. One of the 4 scanners wasn't working and the other 3 were being used, one by a late 20s/early 30s couple slowly using going through their cart and the other 2 by single 65+ ladies. One of the ladies was just finishing up and the guy in front of me had 2 Powerades, so he was done quickly and then I was up as the other lady was apparently searching through her purse for money or something and the couple was scanning the last of their items. I scanned and finished paying for my stuff before either of the other two registers and walked off with a smug smile on my face. Just like you, I really only use the self-checks if I have a dozen items or so, anything more than that and I just go through a regular checkout line because it's faster. I just don't get why people would go to through the self-check if they don't really know how to use the equipment. I also don't mind bagging my own groceries because I used to do a lot of my shopping after midnight when there were no baggers, so rather than make the cashier do both jobs, I'd just tell them to send the stuff down and I'd take care of it. I may not be as fast as a regular bagger, but I did get pretty good at it.
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Aug 11, 2014 06:34
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PCOS Bill posted:"Are you eating FISH?!" So do some places actually ban you from bringing in lunch? Because that would suck, because gently caress getting fast food everyday. quote:Self check outs I use them if I have only a few items, but never if I have fresh veggies, because there is like 9 different kinds of tomatoes and it knows if you choose the wrong one. EugeneJ posted:
I never really understand this mind set, we are at least a couple more generations away before 100% human free check outs become the norm. For fucks sakes, the Internet has been around for what, like 40 years now? And I know several people who don't have an email address, let alone know how to use a computer for the most basic things. A self check out has its own flaws and can be messed up easily, and forget using them for a shopping cart load of things. Having a person do it for you makes things much easier, not to mention changing prices on wrongly priced things and bagging your food for you. Sure a machine can probably do that at some point, but with that mind set humans themselves are unnecessary.
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Aug 11, 2014 17:09
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Shnag posted:For fucks sakes, the Internet has been around for what, like 40 years now? 20 years ago only 3% of the world had internet access.
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Aug 11, 2014 18:08
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Blade_of_tyshalle posted:I always go to the manned checkouts unless there's no choice, it's a far more pleasant and quick experience even though I'm a surly fuckhead Another manned checkout fan here. Screw those self checkouts and their 0.00003g margin for error on what a packet of cereal should weigh. By the time you've suppressed your rage at hearing "please place the item in the bagging area" for the 11th time it would have been quicker and a lot less stressful to go to the manned lane. Plus, I like to try to do my bit to keep those guys in a job.
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Aug 11, 2014 18:14
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I'd be happier with the idea of self checkouts if there was some kind of IQ restriction on using them. "PLEASE PLACE ITEM IN THE BAGGING AREA." "PLEASE PLACE ITEM IN THE BAGGING AREA." (stares blankly at screen holding a bag of sugar) "PLEASE PLACE ITEM IN THE BAGGING AREA." "PLEASE PLACE ITEM IN THE BAGGING AREA." I tend to use them whenever possible, however, because all the Wal-Marts in my area chronically understaff their regular registers. I can't count how many times I've filled up my cart and come to the front of the store only to see two dozen people in line at a single register at 8:00 at night. When I go late at night, I actually drive past three locations to go to the one 24-hour Wal-Mart that keeps their self-checks open all night just so I know I can get out of there quickly.
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Aug 11, 2014 18:18
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I love to use the self checkout at Stop and Shop because you can combine it with the scanner gun thing - so you walk around, scanning your stuff and bagging it as you shop, then at the self-check you only need to close out the sale and scan your member card. Bypasses all the problems of the self-checkout and makes it a really quick shop.
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Aug 11, 2014 18:30
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The Lord of Hats posted:We've had that system since I started working (not that long, but hey), and I've turned maybe a little psychotic about my speed rating. It's not because I have a hard time hitting the 88% threshold, because our system's decently adjusted in terms of what gives you extra time (they decide to pay by check, or they switch payment types, or I get lucky and they actually want to sign up for a card), but because seeing how high I can keep my percentage has turned into something of a game for me, and dammit lady if your quest for exact change in the depths of your pockets is what stands between and beating my record (66 in a row from the start of a shift), I am going to be so briefly angry deep beneath my customer-service exterior, you don't even know. My record when I worked at Target was 127 straight green. It was on Halloween, for a 10-6:30 shift, at the register right in front of the Halloween candy. I had a line 3-4 deep all day (they had to physically block my register for breaks and lunches) and 80% of my transactions were basically "Hello (beep beep beep) your total is 12.58, out of 20, here's your change, have a good day." It was kind of fun, and I was kind of proud.
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Aug 11, 2014 19:43
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Nocheez posted:20 years ago only 3% of the world had internet access. This is a fair point, and I understand that many people can't get access to internet at all, but the people I know remain ignorant (not that they are stupid)out of choice, rather than lack of access. Especially considering there are a few free places to use a computer for job related purposes and are willing to coach you on it (also for free) on top of it.
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Aug 11, 2014 20:11
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EugeneJ posted:"$7.77 is my total? I have to play that lotto number!" your total is 666.71 YOU GOTTA CHANGE THAT NUMBAHFor context this was in Florida.
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Aug 12, 2014 03:18
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Merica posted:
This sounds like the perfect opportunity to sell raffle tickets and misc charity merchandise that management forever pushes cashiers to sell.
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Aug 12, 2014 03:24
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Shnag posted:So do some places actually ban you from bringing in lunch? Because that would suck, because gently caress getting fast food everyday. Not that I know of, but my workplace had the above-mentioned training video, which shows an employee in the break room eating a tasty meal of fish and rice, and another employee making some sort of racist comment re: "Eeeeew, stinky fish in my break room, azns r gross amirite?". It was a really bad video. I would quit if I had to buy food somewhere every day. I think I've purchased lunch half a dozen times in the two years I've worked here, and most of those were because I forgot my packed lunch bag at home. How do you guys feel when one person keeps getting awards/recognition to the exclusion of others who might deserve it? Not like "all of us worked on something and only one of us got an award" but "Several people have been doing great jobs lately but only A had a customer speak up for her, so she gets this shiny thing and B through G... uh, great job, keep it up!"
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Aug 12, 2014 05:00
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