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The Muffinlord posted:Hey, show of hands, how many of you, when given an oem keyboard in a box, find yourselves holding it like a firearm? When we did big custom build orders, I'd build forts out of empty case boxes, keyboard boxes, and everything else I could find. While the store was open. Out front where customers had to walk through it. Never had anyone do anything but laugh and think it was awesome. Man I miss that job 
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Aug 25, 2014 16:39
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God loving drat do I ever hate stupid, clueless clients that don't follow protocol. Especially after being told what to do/not to do several times in the past few months. So we've got a client that, I poo poo you not, has a bunch of computers that are out of warranty (as in, all of their computers with the exception of THREE are expired). Anyhow, one of the managers at said client (a notorious problem child) emails in last Thursday about 2 people on Macs who are having problems. One girl is complaining that everything is slow (no poo poo, it's a 5 year old Mac Pro running OSX 10.6.8 and you're running like 17 different apps at once, it's gonna run like poo poo) and apps are erroring out, the other guy is complaining about general slowness when opening programs where it takes anywhere from 20 seconds to more than a minute for anything to launch. His machine happens to be a "newer" iMac that's only 4 years old. Anyhow, with all the problems the girl had, manager decided to move her to a spare PC instead - before her current Mac she had used 2 others, one had the OS get hosed up, the other was a Mini that didn't have enough resources to run her applications. Finally get her moved to a spare SFF desktop they had with Windows 7, she's good to go after I get Adobe CS4 loaded onto it. The other guy? Apparently, waiting all of 30 minutes was just *too long* for him, so he and his boss, both clueless retards about Macs (and computers in general) try to upgrade his Mac from it's current OSX version to the newer Mavericks version. Install gets hosed up and the Mac just goes into a continuous reboot loop. Both guys are panicking and getting pissed off at us because they couldn't wait for us to respond, nor bother CALLING because hey, that would actually make sense if there's an emergency. I was out half of Thursday with another client and off on Friday, but the 2 techs I work with went over and got things sorted out. Thankfully the Mac was bootable into its "safe mode" and we were able to use Time Machine to back it up. We're just now getting into doing a re-download of Mavericks so the system can be wiped and reloaded from scratch, all because a couple people couldn't be bothered to follow protocol. These are the same dickbags that had us set up a server with Exchange for mail on it, then a couple months later decided to have an internal person manage their mail through Google Apps, but didn't tell us about it AT ALL. Hunting down the account they used for Adobe Volume Licensing and getting it transferred to a working account was really fun, since the old email account they used hadn't been transitioned to Google to be managed, and Exchange had been pulled off their server. loving idiots, I hope they either opt to leave us and go with another MSP, or our boss decides to cut them loose. I swear the manager is 3 hairs away from being a goddamn baboon.
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Aug 25, 2014 17:13
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m.hache posted:"The fish doesn't sync with the beat. Please make sure it has the latest updates. Do the needful." DO THE BASSFUL
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Aug 25, 2014 17:13
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The Muffinlord posted:Hey, show of hands, how many of you, when given an oem keyboard in a box, find yourselves holding it like a firearm? No. But for boxes of the right size I'll put it on my shoulder and imagine it's a rocket launcher. Go big or go home!
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Aug 25, 2014 17:16
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So one of our on call laptops die so we end up buying just a cheap staples replacement. I spend about an hour setting the thing up and removing all the bloatware, installing our AV and setting up all the shortcuts he could possibly want for his work. Well apparently he get's the laptop and tries to go into our tracking website. Except he has the wrong site bookmarked (instead of the login page he has the actual site bookmarked, so it get's an authentication error and drops you to a random page). Instead of calling anyone else for the proper site, he decides to roll the laptop back to factory settings. I then get a text at 9 pm the following night complaining the computer was slow. I pass this on to his boss that he shouldn't be loving with the laptops and taking poo poo into his own hands. In the past since these laptops don't really connect to my network I just send them out with admin credentials. When they gently caress up the laptop we just give them a hard time for surfing porn and write them up or something. Pretty lax environment. I get a random garbled text from him the next day cussing me out that I shouldn't have told is boss about him messing with the computer. I tell him to stop loving with our poo poo, he's not the IT guy. Also, he's not my boss so he's completely out of line talking to me that way he is. I'm pretty sure he's on the short list for being let go.
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Aug 25, 2014 17:23
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airdisc posted:I HAVE IN CALENDAR WEEK HAD A TECHNICIAN ON SITE BUT THE ERROR IS NOT BEEN CORRECTED. THE PC IS RUNNING BUT NOT MORE Thats like when you try running something through 2 different languages in Google translate
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Aug 25, 2014 17:23
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quote:THE PC IS RUNNING BUT NOT MORE ABOUT WLAN. ANYTHING BUT ALSO AGREES WITH THE PC. NOT. Borat and his NOT jokes jumped in my head when reading this.
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Aug 25, 2014 18:28
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airdisc posted:
This is what Google voice will give me as a voicemail transcription when my wife calls me. (She has a very slight southern accent and it makes gv nuts.) Most likely this would have been a voicemail about needing for me to pick up her drycleaning or taking the dog to the vet on a wfh day.
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Aug 25, 2014 18:55
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Dr. Arbitrary posted:No. But for boxes of the right size I'll put it on my shoulder and imagine it's a rocket launcher. Go big or go home! Fat lot of good it'll do you when you get ambushed around a corner by three guys with Microsoft Wireless Desktops. Always bring a few bagged Dell OEM mice to clear a hallway.
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Aug 25, 2014 18:57
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airdisc posted:I HAVE IN CALENDAR WEEK HAD A TECHNICIAN ON SITE BUT THE ERROR IS NOT BEEN CORRECTED. THE PC IS RUNNING BUT NOT MORE Also holy poo poo it's airdisc, welcome to our thread's newest contributer.
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Aug 25, 2014 20:25
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HR director forwarded an e-mail chain with the COO about Person A...to Person A. Then they didn't notice until a half hour later and proceeded to freak the gently caress out and have my assistant reset the password to the account, log in, and delete the e-mail. Then they came to their senses five minutes later and had him restore the e-mail. The shitshow this is going to cause is going to be wonderful.
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Aug 25, 2014 20:32
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pr0digal posted:HR director forwarded an e-mail chain with the COO about Person A...to Person A. So wait, they deleted the email from the account and then restored it? I'm trying to follow the logic here.
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Aug 25, 2014 20:48
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Probably because having IT hack into an employee's E-mail account and delete e-mail violates a few laws if not some employee handbook notations.
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Aug 25, 2014 20:50
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RadicalR posted:So wait, they deleted the email from the account and then restored it? I'm trying to follow the logic here. We're a Google Apps house so it just went in the trash. It didn't get permanently blown away. And yeah, what Kurieg said. I'm glad they realized that because if it came down to it I'm sure as poo poo throwing HR under the bus for this one
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Aug 25, 2014 20:56
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pr0digal posted:We're a Google Apps house so it just went in the trash. It didn't get permanently blown away. I hope your assistant has a paper trail that they ordered him to do that, because otherwise it'll be their word against his if all hell breaks loose...
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Aug 25, 2014 21:02
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Yeah, your assistant is kind of a moron for even doing this for them in the first place.
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Aug 25, 2014 21:03
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Kurieg posted:Probably because having IT hack into an employee's E-mail account and delete e-mail violates a few laws if not some employee handbook notations. Depends on the country, business industry, etc. Typically, if company owned email system, company can do what it wants. Ran into this a good bit at my last gig, I always reiterated the stupidity of doing this other than for security reasons (viruses) as we journaled everything so a copy would be there anyways if an employee got a legal fight going as it would be discoverable.
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Aug 25, 2014 21:12
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IT is allowed to change any employees password and enter their email account. It's the companies email, not your private gmail.
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Aug 25, 2014 21:15
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GreenNight posted:IT is allowed to change any employees password and enter their email account. It's the companies email, not your private gmail. Pretty much, it says as much in our employee handbook. Though ironically HR was freaking about about "too many people" having access last week. He's got a partial paper trail, most of it was verbal but I was in the room for some of it so there are witnesses if this goes downhill. I know we can do it but it's such a touchy subject that I'm super hesitant to do it but I wasn't around and alas it was HR. It blows my mind that the director hosed up that bad and didn't notice for a half hour. pr0digal fucked around with this message at 21:19 on Aug 25, 2014 |
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Aug 25, 2014 21:17
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The biggest gripe by far when we went from GroupWise to Exchange was in GW you could retract emails.
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Aug 25, 2014 21:27
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GreenNight posted:The biggest gripe by far when we went from GroupWise to Exchange was in GW you could retract emails. You can recall them in exchange as well as long as the far end supports it http://www.windeveloper.com/recall/news/2011/0810/how_to_recall.htm
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Aug 25, 2014 21:31
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m.hache posted:You can recall them in exchange as well as long as the far end supports it Recall has always been pretty terrible. It has so many conditions that has to be met that you are basically going to successfully recall a message about 5% of the time. The person usually ends up not only with the email you didn't mean to send, but another email saying you were trying to recall it just in case you totally missed the email.
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Aug 25, 2014 21:34
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Retracting an email in Exchange after long enough has passed that people have probably opened it is the quickest way to guarantee that the contents will be read in forensic detail.
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Aug 25, 2014 21:35
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Thanks Ants posted:Retracting an email in Exchange after long enough has passed that people have probably opened it is the quickest way to guarantee that the contents will be read in forensic detail. That gives me a brilliant idea for a prank.
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Aug 25, 2014 21:48
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sfwarlock posted:That gives me a brilliant idea for a prank. I think I now have a way to ensure people read my emails.
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Aug 25, 2014 21:50
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m.hache posted:I think I now have a way to ensure people read my emails. I have seen entirely too many clever schemes that begin with this thought.
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Aug 25, 2014 22:03
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Thanks Ants posted:Retracting an email in Exchange after long enough has passed that people have probably opened it is the quickest way to guarantee that the contents will be read in forensic detail. Once had a vp email out a spreadsheet of everyone's salaries to a mass list. That was a great recall message.
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Aug 25, 2014 22:16
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Wow, how do you even deal with something like that.
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Aug 25, 2014 22:23
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GreenNight posted:Wow, how do you even deal with something like that. 
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Aug 25, 2014 22:24
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Sure, if you're the VP.
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Aug 25, 2014 22:25
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GreenNight posted:Sure, if you're the VP. For everybody else: 
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Aug 25, 2014 22:27
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I mean, in the US you can't prevent employees from discussing their wages anyways, this just makes it way funnier/easier.
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Aug 25, 2014 22:31
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GreenNight posted:IT is allowed to change any employees password and enter their email account. It's the companies email, not your private gmail. Note that this is entirely untrue in the UK. The infrastructure on which the mail resides and is transmitted is company property, but you actually have certain expectations/rights to privacy on the email itself as an employee. Obviously you can't own company secrets, but neither is your employer permitted to go spelunking through your email without an extremely good reason and in almost all circumstances they're obliged to notify you that they're doing it. This also only applies to header/addressing information (e.g. at most the subject line) - reading the content is even more restricted and likely to result in an employment tribunal or lawsuit if action is taken on the basis of doing so (or even if it's discovered). "I done gone emailed them the wrong darn email" would not count as a valid reason. Edit: For those interested, here's a brief fact sheet which summarises the position on this in the UK. rolleyes fucked around with this message at 23:00 on Aug 25, 2014 |
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Aug 25, 2014 22:54
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EAT THE EGGS RICOLA posted:I mean, in the US you can't prevent employees from discussing their wages anyways, this just makes it way funnier/easier. Pretty sure they can, I think the only thing that's protected is discussing your salaries with other employees if the intent is to ensure that your pair is in line with everyone else's so there is no wage discrimination going on. So basically my understanding is yes they can block it through company policy, but it's so easy to defend yourself from persecution regarding discussing your wage that there's really no way you can get in trouble. e: When I was a temp, my manager at the time accidentally added the entire department to an e-mail thread with the temp company where he was discussing firing another temp for being a moron. Company was on GroupWise at the time so he retracted it, but they were too cheap to pay IT the licensing fees for the temps to have their their e-mail address, so all the temps were using a shared e-mail account configured through POP3. By the time he realized what he did, half a dozen temps had already popped it. To summarize that one: Inspector_666 posted:For everybody else: (Nothing ever happened except everyone laughing about it behind his back because the Manager was well liked and the temp being fired was indeed a loving moron) Renegret fucked around with this message at 23:05 on Aug 25, 2014 |
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Aug 25, 2014 23:01
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Renegret posted:Pretty sure they can, I think the only thing that's protected is discussing your salaries with other employees if the intent is to ensure that your pair is in line with everyone else's so there is no wage discrimination going on. Talking about your salary to with your coworkers in the US is protected by law. Your employers can herp derp about it all they want but then again there isn't a law that says they can't have it in company policy, they just cant legally enforce it.
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Aug 25, 2014 23:03
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Sickening posted:Talking about your salary to with your coworkers in the US is protected by law. Your employers can herp derp about it all they want but then again there isn't a law that says they can't have it in company policy, they just cant legally enforce it. Yeah, it's company policy in my company that discussing your pay with your coworkers will be met with termination. I know they can't legally enforce it but it's really not worth the time and energy raising a stink about it when I really don't care enough. e: 10 seconds of googling, here's a pretty good blog that comments on it: http://www.askamanager.org/2012/01/can-an-employer-require-you-to-keep-your-salary-confidential.html Renegret fucked around with this message at 23:09 on Aug 25, 2014 |
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Aug 25, 2014 23:07
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A job offer came in... for a principal engineer position at another company for a pretty hefty pay boost. My new boss just told I can pick whatever kind of laptop I want, so long as I keep it within reason. I'm still waiting to hear on what that means exactly, but any suggestions on what to pick? I've been using an HP EliteBook for about three years now, but I was always pretty satisfied with the thinkpads I'd used previously. What's Lenovo's current hot poo poo?
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Aug 25, 2014 23:33
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stubblyhead posted:A job offer came in... for a principal engineer position at another company for a pretty hefty pay boost. My new boss just told I can pick whatever kind of laptop I want, so long as I keep it within reason. I'm still waiting to hear on what that means exactly, but any suggestions on what to pick? I've been using an HP EliteBook for about three years now, but I was always pretty satisfied with the thinkpads I'd used previously. What's Lenovo's current hot poo poo?
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Aug 25, 2014 23:36
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I quite like the Latitude 14 7000s (yes it's a stupid name). I'd have one if I didn't have a rMBP.
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Aug 25, 2014 23:40
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Yeah, Latitude E7000 series ultrabooks are great if you're going Windows only. If you can swing a VMware license I'd go for a 13"/15" MacBook Pro since it gives you the flexibility of both environments and the 15" has a quad core i7 in it along with bucketloads of RAM for virtualisation.
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Aug 26, 2014 00:02
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