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When I worked at a 7-11 one of our doors was busted up so it would keep opening up when it shouldn't. So I grabbed a few bundles of firewood to hold the door closed and even put a sign up on the door and even put the watch your step sign outside. It was great to see people struggle to push the wood out the way and use the hosed up door.
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Sep 2, 2014 17:37
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We have security doors that can only be opened by either a "hidden" button behind the front desk or by swiping a proximity card/ID badge. There are signs that say "Authorized Access Only" or whatever. Frequent customers (like multiple times per week frequent) who really should know better by now smash into them on a regular basis. I get a smug sense of satisfaction from people ignoring me at the desk, acting like they're in a big hurry, only to be stopped short by a door that won't budge.
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Sep 3, 2014 07:53
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They probably assume that you saw them, know them, and are going to let them in because they're obviously in a hurry! It amazes me that some of the "regulars" either don't know basic poo poo about policies, or choose to ignore it because they think they're too important.
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Sep 3, 2014 11:43
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Going back to the signs thing, I work at a Starbucks that's inside a Target and in the food cafe that's across from us the sink is like in the back of the department so often times whoever is working has to go back there and wash dishes so there's nobody at the counter. You can imagine how angry people get then when they walk up to get a pizza or whatever and there's no one to serve them, so they put a buzzer button right in front of the register with a sign "PUSH FOR ASSISTANCE" in all caps just like that so that this doorbell sound bellows in the back and whoever is back there goes to the front. I'd say about 90% of people just don't see this sign that's literally right in front of their face. They'll stand there for ten minutes, moan and groan, some even shout to the back like they're starving to death. Then they either track down another team member who happens to be walking by or come to us and badger about nobody being at the counter and we're all just like "push that button right there" I was working just yesterday and I watched this woman stand there staring blankly, then she started to look around confused, finally saw the sign, appeared to have read it, DIDN'T push the button, then she promptly turned around and told me she needed help. Did she just zone out and not even notice the huge words in all caps right in front of her? Could she not read? Did she just not feel like putting in the effort of raising her hand, pointing her finger and applying pressure? Was that too exhausting? I just don't understand, and it happens a lot too. It doesn't drive me crazy or anything because it's such a minor annoyance but it just bewilders me.
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Sep 3, 2014 19:24
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Labor Day was two days ago. I spent part of my shift ASSEMBLING DISPLAY CHRISTMAS TREES WHAT THE gently caress IT'S SEPTEMBER 3RD!! Also today was Senior Day and we all know how fun that can be. So pretty much gently caress today in its dirty ear.
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Sep 4, 2014 03:32
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Not An Irish Monk posted:Going back to the signs thing, I work at a Starbucks that's inside a Target and in the food cafe that's across from us the sink is like in the back of the department so often times whoever is working has to go back there and wash dishes so there's nobody at the counter. You can imagine how angry people get then when they walk up to get a pizza or whatever and there's no one to serve them, so they put a buzzer button right in front of the register with a sign "PUSH FOR ASSISTANCE" in all caps just like that so that this doorbell sound bellows in the back and whoever is back there goes to the front. I'd say about 90% of people just don't see this sign that's literally right in front of their face. They'll stand there for ten minutes, moan and groan, some even shout to the back like they're starving to death. Then they either track down another team member who happens to be walking by or come to us and badger about nobody being at the counter and we're all just like "push that button right there" You think that's bad? When I'm working in the cigarette kiosk, often I'll have my back to the counter because I'm filling the cigarettes. Customers will walk up to the counter, and just stand there staring silently at the back of my head for minutes at a time, then get annoyed at having to wait. I noticed yesterday our Christmas pudding display went up, but I don't mind because Christmas puddings are awesome. Also about a year ago the decision was made to start selling hot cross buns year round instead of just at Easter.
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Sep 4, 2014 03:57
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Not An Irish Monk posted:I was working just yesterday and I watched this woman stand there staring blankly, then she started to look around confused, finally saw the sign, appeared to have read it, DIDN'T push the button, then she promptly turned around and told me she needed help. Did she just zone out and not even notice the huge words in all caps right in front of her? Could she not read? Did she just not feel like putting in the effort of raising her hand, pointing her finger and applying pressure? Was that too exhausting? I just don't understand, and it happens a lot too. It doesn't drive me crazy or anything because it's such a minor annoyance but it just bewilders me. This reminds me of something that happened to me recently. In our store, you come in, immediately to the left is registers/customer service, on the right you go into the big open produce section that also has prepared foods and deli counters in a row to the left. Then you turn a corner to get to the bakery, sea food, and meat counters in a row together along the back of the store. So, a lady comes up to the bakery counter, patiently waits her turn while I take care of another customer, and then when I ask her what she wants she says, as if with complete confidence that she is asking the right person, "can I get a quarter pound of American cheese?" Obviously I tell her no and direct her to the proper place to get it. I tell my coworkers next door about it, and one of them says the same lady asked them at the meat counter for the same thing. I mean, it's a really minor thing I guess, but it's pretty impressive obliviousness to, in all likelihood, walk past the deli on your way to the back of the store, ask the wrong people for cheese twice, and both times not look inside the clear glass display cases and determine you are in the wrong place before you do this. "Hmmm yes those are some nice birthday cakes and tasty looking cookies in there, they probably keep the cheese 'in the back' I'm guessing." I'm assuming the guy at the meat counter told her where the deli was too but her hearing was probably as selective as her vision.
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Sep 4, 2014 05:09
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Pornographic Memory posted:This reminds me of something that happened to me recently. In our store, you come in, immediately to the left is registers/customer service, on the right you go into the big open produce section that also has prepared foods and deli counters in a row to the left. Then you turn a corner to get to the bakery, sea food, and meat counters in a row together along the back of the store. I get this all the time working in my meat department. The deli is literally the next counter over. But the fact that they try and order deli meats when there is nothing but raw meat in my case is just amusing.
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Sep 4, 2014 13:03
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In my store, Electronics is at the front corner of the store. The service desk is in the middle front. Between the entry and exit doors. In my corner there's a storage closet where we keep overstock of consoles, games, and other electronics. Additionally, any new releases, street dated stuff, or layaways that contain electronics merch are kept in that front closet. So at times, I need to spend a good chunk of time in there prepping new releases, or scanning layaways into the proper Bays so they can be found later. A few days ago we had two new people start. Their first day on the job, HR was walking them around to get them familiar with the store layout and policies. We all went into that storage room so I could show then around. The wall separating the store room from the department is VERY thin and as we're chatting, suddenly we hear "EXCUSE ME!!" We all pause, surprised and again we hear "HELLO?!" The man had apparently heard us back there and instead of waiting patiently or knocking on the store room door as some more sane people would, he decided to yell through the wall. I would have carried on our conversation and ignored him, but HR turned to go help him. This happens surprisingly often. You can tell when someone is calling out in general for assistance. That's fine. But I get SO MAD when someone is deliberately yelling through that wall at ME because they can't walk 4 feet to their right to the door. Or even better, just wait politely for me to finish or walk 20 feet to the service desk that's RIGHT THERE.
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Sep 4, 2014 15:14
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Retail Slave posted:I spent part of my shift ASSEMBLING DISPLAY CHRISTMAS TREES WHAT THE gently caress IT'S SEPTEMBER 3RD!! My store has had an aisle of Christmas poo poo since mid-August 
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Sep 4, 2014 15:25
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I hate impatient people so much. In the days of tons to do and not enough labor, people don't realize that the we have to multitask and can't be standing at the counter every single second. I could be 10 feet away from our counter filling our shelves or helping someone, and then I see a customer approach the counter and not even 2 seconds pass before they go in panic mode and flail their head violently looking for an employee then immediately go behind the counter or in our cutting room to find someone. We also have a buzzer that someone can push for service, but thankfully it's somewhat obscure so not many people use it. But for those who do know about it, they just love abusing it. I could be helping a customer at our counter and another would approach and start smashing that buzzer in less than 10 seconds before I get a chance get done with the first person. Wait your loving turn! No need to bug people running our meat saws so you can get your half pound of "center cut" salmon fillet 15 seconds sooner. Once in a while someone will ask me to cut up meat in a very specific manner, 4 cuts of bone-in ribeye at 12 oz each (gently caress you assholes, ask to cut certain thickness on steaks not weights). So instead of just slicing off four 3/4in. steaks in 5 seconds, I'm having to cut one steak off, go over to our scale and weigh it, and adjust the thickness to match the desired weight. I've done this way more than I should have to, so I can do this reasonably fast, like less than 5 minutes. Multiple times after I got done with this sort of request, I go back out to hand over the item(s) and the customer response is, "I didn't think you were coming back," or "I was looking for you, wondered where you went." One particular bad day another employee passed the customer's word to me "Hurry up, I don't have all day." Sometimes I'll be the person on the counter while someone's in the back cutting up the customer meat, and witness customers sigh in boredom and roll their eyes (less than 5 minutes), or they'll repeatedly say "I'm having someone cut meat for me" in hopes that somehow the meat will get out faster or they'll flat out ask me "What's taking so long?" I hate when people meet me at the counter as soon as I'm walking to my department 7am, which is when we open, and ask for stuff cut. I don't have any of my tools or equipment sent up ready to go, and these fuckers expect their requests to be done right away. When they give me poo poo I have to tell them "I'm sorry, I just walked in and to set up my equipment get my tools out of my locker and put on my gear," instead of "gently caress off."
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Sep 4, 2014 16:54
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ijii posted:I hate impatient people so much. In the days of tons to do and not enough labor, people don't realize that the we have to multitask and can't be standing at the counter every single second. Finally another meat brother. You know my pain  The worst is I had an older woman come in and ask for an 8oz filet mignon. I had 5 cut but most were 6 oz. I had one that was literally 0.48lbs and she made me weigh every single other one to make sure that was the biggest. LADY THAT IS LITERALLY LIKE 7.9 oz JESUS CHRIST
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Sep 4, 2014 18:50
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Pumpy Dumper posted:Finally another meat brother. You know my pain   Uggh, filet mignon people are the worst. I had the exact thing happen too a few times. It's so hard to not roll my eyes. Not only do people want exact same weighted steaks, they want exact same shape and thickness (wait a couple minutes before throwing the thinner steak on the grill lazy rear end). A lot of people grimace when they see an ever so small fleck of fat, so small that when they request I cut it off it still weighs the same. I had multiple people ask to have a "roundish" part of the filet whatever the gently caress that means. After the butt end of the tenderloin and into the center part, I cut the meat where I would consider round. I show them these nice and lean round 1 1/2in. steaks and they just stare at me like  Well, what the hell else do you mean when you say "roundish" or "eye part"? I've had people look at our display of about 20 filets and wanted me to flip every one over to help them decide the best steak to pick. I've had people ask for me to cut fresher filets even though the filets were cut less than 2-3 hours ago and we still have a display full of them.
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Sep 5, 2014 04:14
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I'm gonna quote this from the corporate thread, because goddamn, "wage noose."Harry posted:Here's a Walmart internal memo that was posted on 4chan. Could be fake, but fits this thread pretty well. Prepare yourself for intense corp speak.
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Sep 5, 2014 06:03
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... Let's gently caress the employee... blah blah blah... no overtime, no victim mentality, no nothing ... blah blah blah... Let's turn this into a positive and brainstorm with your team on how we can overcome rest of the year by micromanaging every expense and going after every sale for the rest of year. I've heard the "Let's turn this into a positive" spiel before and it's a really stupid way to try to motivate people. Do these corporate people learn this hogwash from college classes on business and management?
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Sep 5, 2014 06:21
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I think they must, or they learn it from each other when they get promoted/hired, because it's ubiquitous.
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Sep 5, 2014 16:31
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That memo seems so unneccessarily vague, with not-quite-right buzzwords, so it feels not-true to me. It also mentions specifically "this region" which means it could just be some dickhead RM making GBS threads on all his DMs and SMs and not an actual corporate thing. Also, I hate folding t-shirts.
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Sep 5, 2014 19:01
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Yeah, that thing doesn't feel quite right for actual walmart. I mean, its not that I couldn't see them pulling poo poo like that, it just doesn't read right.
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Sep 5, 2014 23:23
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Blade_of_tyshalle posted:That memo seems so unneccessarily vague, with not-quite-right buzzwords, so it feels not-true to me. It also mentions specifically "this region" which means it could just be some dickhead RM making GBS threads on all his DMs and SMs and not an actual corporate thing. This is exactly right. Corporate pushes out weekly newsletters with company priorities, upcoming events, and deadlines/images for displays and sales. This is a writeup of some regional guy's interpretation of that plus whatever poo poo is raining down from above being transferred further down.
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Sep 6, 2014 01:20
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So, receiving trucks in the middle of the day is a pain in the rear end. I got into work yesterday at 4pm just as a meat/produce truck came in. Of course we couldn't turn it away and have him come in later, they'd just consider that us refusing the load. Now, receiving is in one corner of the club while meat and produce is in the far corner across the club. We got 20 pallets in. So we did the lazy thing under order of our manager that night and set up a forklift train. Me, the manager and one of the supervisors plus one of the other freezer guys on the pallet rider each grabbed a pallet and ran them from one end of the club to another in a conga line behind the spotters. It got some looks from people because it's frowned upon to get just one lift on the floor. Fun times. Oh, and Christmas stuff goddammit.
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Sep 9, 2014 16:36
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Pretty goddamn freeing going from a job with a uniform (dress/casual black pants, black shoes, uniform shirt) to a job where I can wear a tshirt and jeans.
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Sep 9, 2014 22:05
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So I've been a merchandiser for almost 4 years now. I've built more displays then I can count. But until today I have never had a customer stomp my loving display. I set this down, walked into the back of the store to get the remaining parts and in the minute it took me to do that some rear end in a top hat kicked or stomped my display.
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Sep 10, 2014 02:35
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Leal posted:So I've been a merchandiser for almost 4 years now. I've built more displays then I can count. I recognize those displays! Sup blueshirt buddy. I'm recently not employed by Best Buy, and it is great being on the other side.
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Sep 10, 2014 03:15
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SymmetryrtemmyS posted:I recognize those displays! Sup blueshirt buddy. I'm recently not employed by Best Buy, and it is great being on the other side. Not a best buy employee, just a third party rep who often does work in their stores. I get to enjoy meeting the customers and managers of all kinds of retail stores  Though to be fair its only a really small amount of places where problems come up.I'm still completely bewildered that someone just blatantly broke a display like that. I got a notification from my boss to use more professional language in my reports cause I basically put down "Some rear end in a top hat broke my display" on the report 
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Sep 11, 2014 04:48
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m5ind posted:Oh, and Christmas stuff goddammit. Oh dear god, this. Some of the places I shopped at last weekend had Christmas stuff on the floor already. My store just started receiving it this week and we are trying to figure out where to put a million pallets of fake Christmas trees and singing Santas. Thank the Merchandisers Above that we don't set Christmas until November 1. I don't think I could take it before then.
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Sep 11, 2014 12:03
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Is it normal to be working right up until the minute you leave? Today is my last day at my current job, after a standard two-week notice. We didn't meet to talk about covering my job duties until Wednesday, and I'm turning in all my off-boarding stuff today. I have had work-study students who are going to cover some of my job duties show up yesterday and this morning, with the expectation that they could sit with me at my desk for 3 hours of training. I have had faculty handing me reimbursements, travel paperwork, etc. right up through this morning, even though all of them were informed that I'm leaving. I'm starting to get the impression that they weren't prepared for me to leave! I learned yesterday that they appointed a search committee to find my replacement. I've never heard of them doing this for a non-faculty position. I am a glorified receptionist and almost the lowest-paid employee in the department.
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Sep 12, 2014 18:10
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Halloween Jack posted:Is it normal to be working right up until the minute you leave? Today is my last day at my current job, after a standard two-week notice. We didn't meet to talk about covering my job duties until Wednesday, and I'm turning in all my off-boarding stuff today. I have had work-study students who are going to cover some of my job duties show up yesterday and this morning, with the expectation that they could sit with me at my desk for 3 hours of training. I have had faculty handing me reimbursements, travel paperwork, etc. right up through this morning, even though all of them were informed that I'm leaving. I'm starting to get the impression that they weren't prepared for me to leave! Depends entirely on the role you're vacating and the reason. If you're in a job where you can do a lot of damage and you're leaving on bad terms, it's not unusual to be walked out and put on gardening leave the second you hand your notice in. If there's no acrimony and your employer is lazy in replacing you then yeah , you could stay right to the last minute.
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Sep 12, 2014 18:20
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I've been trying to switch departments for a while. Whenever it does happen, they won't really have any trouble getting by without me but I like to think that's when they'll notice just how much I do around there.
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Sep 12, 2014 18:21
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I actually surprised a restaurant that I quit from once by turning up to do my last shift.
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Sep 12, 2014 21:14
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Jingleheimer posted:I've been trying to switch departments for a while. Whenever it does happen, they won't really have any trouble getting by without me but I like to think that's when they'll notice just how much I do around there. sometimes i think like this too but considering everything's been fine after i say take a vacation week or we lose somebody who very obviously has this attitude, by now i just figure everybody who vaguely cares about their job assumes they're the vital cog in the machine even though obviously, well, we can't all be, and probably none of us are
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Sep 12, 2014 22:27
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Pornographic Memory posted:sometimes i think like this too but considering everything's been fine after i say take a vacation week or we lose somebody who very obviously has this attitude, by now i just figure everybody who vaguely cares about their job assumes they're the vital cog in the machine even though obviously, well, we can't all be, and probably none of us are There are no vital cogs, only cogs that are more or less difficult to replace.
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Sep 12, 2014 22:29
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baquerd posted:There are no vital cogs, only cogs that are more or less difficult to replace. The graveyards are full of indispensable men.
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Sep 12, 2014 22:40
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Halloween Jack posted:Is it normal to be working right up until the minute you leave? Today is my last day at my current job, after a standard two-week notice. We didn't meet to talk about covering my job duties until Wednesday, and I'm turning in all my off-boarding stuff today. I have had work-study students who are going to cover some of my job duties show up yesterday and this morning, with the expectation that they could sit with me at my desk for 3 hours of training. I have had faculty handing me reimbursements, travel paperwork, etc. right up through this morning, even though all of them were informed that I'm leaving. I'm starting to get the impression that they weren't prepared for me to leave! Don't be surprised if they call or email you after your last day to ask you why you haven't shown up for work. I remember when I went to pick up my final paycheck after I quit my fast food job a week earlier, the shift manager who takes her job way too seriously told me to put on my uniform and get to work. She was completely serious. I don't even live in the area anymore.  baquerd posted:There are no vital cogs, only cogs that are more or less difficult to replace. You remember that episode of The Simpsons where Mr. Burns made Homer beg for his job, and for added humiliation, he hung a sign in his work area that said, "Don't forget. You're here forever." I wanna see a sign for retail that says, "Don't forget. You are replaceable." Your soul is already dead by working retail. What's the harm?
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Sep 13, 2014 04:54
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Forceholy posted:You remember that episode of The Simpsons where Mr. Burns made Homer beg for his job, and for added humiliation, he hung a sign in his work area that said, "Don't forget. You're here forever." I wanna see a sign for retail that says, "Don't forget. You are replaceable." Your soul is already dead by working retail. What's the harm? When the new HR person started, he put up a quote of the day chalkboard in the employee breakroom and that phrase has been something I've wanted to write on there since day one. More so since I know what days he actually changes the quotes and when his day off is.
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Sep 13, 2014 13:05
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Pornographic Memory posted:sometimes i think like this too but considering everything's been fine after i say take a vacation week or we lose somebody who very obviously has this attitude, by now i just figure everybody who vaguely cares about their job assumes they're the vital cog in the machine even though obviously, well, we can't all be, and probably none of us are Lots of people in lovely workplaces are, actually. People tell themselves "I'm irreplaceable" as though it's something they should be proud of. It just means that nobody else of your competence would accept working conditions or compensation as bad as yours and/or your management is too incompetent to replace people who leave. Irreplaceable means you can't go on vacation. Or get promoted. And if your company lets staff become irreplaceable, when one of those irreplaceable staff gets hit by a bus and everything goes to poo poo, what happens to you?
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Sep 13, 2014 20:13
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Saeku posted:Lots of people in lovely workplaces are, actually. People tell themselves "I'm irreplaceable" as though it's something they should be proud of. It just means that nobody else of your competence would accept working conditions or compensation as bad as yours and/or your management is too incompetent to replace people who leave. It also means you're bad at training people and bad at documenting things.
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Sep 13, 2014 21:09
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When you are getting gas at my store, I need to know the number of the pump you are getting gas at. The number is at eye level on the front of the pump. I don't want your verbal description of your car, I don't want your vague recall of the path you took to walk from the pump to the door, I don't want your sign language or interpretive dance. Look at the loving number in eight-inch characters at eye level in the dead loving center of the pump and tell me the loving number when you walk inside. Also, please do less meth.
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Sep 15, 2014 12:56
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^ Both of these. Telling me the amount doesn't help, it means I have to pull up each pump one at a time and hope no one else put $20 in their car. And less drugs in general, please.
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Sep 16, 2014 00:51
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It should be law that no longer than 60 seconds shall pass from the time the transaction is finished ringing up to the time the cashier has the check in their hand. Take the checkbook out of your Texas-sized purse WHILE the cashier is ringing your items. Don't wait until the very end, then take your sweet time opening up your purse, rummaging around, trying to find your pen even though I'm handing one to you, licking your wrinkly bony fingers, and then open up your checkbook and start writing. It's rude and everyone hates you. Old people are generally the worst.
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Sep 23, 2014 03:29
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Retail Slave posted:It should be law that no longer than 60 seconds shall pass from the time the transaction is finished ringing up to the time the cashier has the check in their hand. I think the real issue here is that we are in the year 2014 and your store is still permitting people to pay by cheque.
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Sep 23, 2014 03:46
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