Register a SA Forums Account here!
JOINING THE SA FORUMS WILL REMOVE THIS BIG AD, THE ANNOYING UNDERLINED ADS, AND STUPID INTERSTITIAL ADS!!!

You can: log in, read the tech support FAQ, or request your lost password. This dumb message (and those ads) will appear on every screen until you register! Get rid of this crap by registering your own SA Forums Account and joining roughly 150,000 Goons, for the one-time price of $9.95! We charge money because it costs us money per month for bills, and since we don't believe in showing ads to our users, we try to make the money back through forum registrations.
 
  • Post
  • Reply
xilni
Feb 26, 2014




Happy Noodle Boy posted:

Regarding the throttling: I hit the 5GB soft-cap and get throttle every single month. For browsing (awful app), music streaming (iTunes radio) and directions (maps/waze) it is a non-issue and I've never seen the limited connection be an issue to/from work and home. I have wifi at work so I never "see" the throttle...

...until i try to update an app, download a big-ish attachment/sync goodreader or try to watch a youtube video. Youtube is the worst about it because while they do scale quality based on connection the ads before said video are not scaled at all so they take FOREVER to load if they load at all.

How low does it throttle down to?

Adbot
ADBOT LOVES YOU

pzy
Feb 20, 2004

Da Boom!
So if I switch from my grandfathered unlimited to the new data pool with my family plan, there's no more phone subsidies? Is that right?

Happy Noodle Boy
Jul 3, 2002


xilni posted:

How low does it throttle down to?

xilni
Feb 26, 2014





The horror :negative:

So essentially edge speeds? No thanks, I don't miss my original iPhone that much.

smackfu
Jun 7, 2004

pzy posted:

So if I switch from my grandfathered unlimited to the new data pool with my family plan, there's no more phone subsidies? Is that right?

Not quite. Main difference is that you can choose to not take the $15 or $25 a month subsidy if you want. Old school plans don't have that option, so bringing your own phone makes no sense.

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

pzy posted:

So if I switch from my grandfathered unlimited to the new data pool with my family plan, there's no more phone subsidies? Is that right?

I would just say yes. Even if a two year contract ends up being cheaper, the bill goes up when you get a phone.

The plans are usually better because of said flexibility on no contract pricing vs contract pricing.

MrNonacho
May 7, 2002

It ain't easy being white
It ain't easy being brown
All this pressure to be bright
I got children all over town!
I just posted about this in the iPhone thread, but since it's looking like an AT&T issue, I'm posting here as well.

I've been having an issue that I first noticed on my iPhone 6, but have also seen on a 5s and iPad Air. When loading pages with lots of images over cellular (with LTE enabled or disabled), many of the images on the page won't load completely or at all. Safari then caches these incomplete images, so that they still do not load if the page is refreshed. The only way to see those images is to completely reset Safari. The main menu of the Netflix app is also affected.

One of the most obvious examples I've come across is this page, which looks like this for me:



I'm in central Florida, and am curious if other AT&T users are seeing anything similar in other areas. I've submitted this through the Mark the Spot app and get nothing but automated messages telling me alternatingly that they are aware of an issue and that the issue has been resolved, though I have yet to see an improvement.

obeyasia
Sep 21, 2004

Grimey Drawer

MrNonacho posted:

I just posted about this in the iPhone thread, but since it's looking like an AT&T issue, I'm posting here as well.

I've been having an issue that I first noticed on my iPhone 6, but have also seen on a 5s and iPad Air. When loading pages with lots of images over cellular (with LTE enabled or disabled), many of the images on the page won't load completely or at all. Safari then caches these incomplete images, so that they still do not load if the page is refreshed. The only way to see those images is to completely reset Safari. The main menu of the Netflix app is also affected.

One of the most obvious examples I've come across is this page, which looks like this for me:



I'm in central Florida, and am curious if other AT&T users are seeing anything similar in other areas. I've submitted this through the Mark the Spot app and get nothing but automated messages telling me alternatingly that they are aware of an issue and that the issue has been resolved, though I have yet to see an improvement.

Until you can verify this is an issue in other geographical regions, it isnt an AT&T issue.

MrNonacho
May 7, 2002

It ain't easy being white
It ain't easy being brown
All this pressure to be bright
I got children all over town!

obeyasia posted:

Until you can verify this is an issue in other geographical regions, it isnt an AT&T issue.

The only things the 3 devices I'm having an issue with have in common are their location, the cellular network they're using and the version of iOS they're running. Of all the things I've seen people complaining about with iOS 8/8.0.2, this problem hasn't been one of them.

It doesn't happen on wifi. It does happen on cellular. What else could be the cause?

TJChap2840
Sep 24, 2009
I have a 12% discount through my employer but it looks like it isn't being applied correctly.

Excluding charges and my Next installments, my bill is $40 (plan) + $50 ($25 x 2 phones). Doesn't that mean I should be seeing a discount of $10.80 ($90 x 12%). My discount is only $4.80

EDIT: I just realized that the discount literally only applies to the plan. I can't believe that is the case.

Beefstorm
Jul 20, 2010

"It's not the size of the tower. It's the motion of the airwaves."
Lipstick Apathy

TJChap2840 posted:

EDIT: I just realized that the discount literally only applies to the plan. I can't believe that is the case.

That is correct.

pzy
Feb 20, 2004

Da Boom!
Got throttled today on grandfathered unlimited, with 5 days left in my billing cycle. I really hate AT&T, and they sure have me by the balls. I need to look more into this 30 GB shared data promotion, but I am convinced it will end up costing me more money, and I'm still not sure what a new iPhone would cost me in 2 years.

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

pzy posted:

Got throttled today on grandfathered unlimited, with 5 days left in my billing cycle. I really hate AT&T, and they sure have me by the balls. I need to look more into this 30 GB shared data promotion, but I am convinced it will end up costing me more money, and I'm still not sure what a new iPhone would cost me in 2 years.



If you post your plan we can help.

Beefstorm posted:

That is correct.

Welcome back. You survive iPhone launch I presume? This was the roughest one for me by far.

pzy
Feb 20, 2004

Da Boom!
What's the easiest way to post my plan succinctly? Any particular page on the My AT&T site?

Edit: Well I don't think succinct is possible but here's a link to the whole horrifying mess:

http://i.imgur.com/B9GxER8.png

pzy fucked around with this message at 02:20 on Oct 4, 2014

NOTinuyasha
Oct 17, 2006

 
The Great Twist
Throttling killed unlimited data for us. We gave in and switched to pooled data with a family plan with the promotional double data thing. 80GB between five iPhones (we blow through a lot of data, don't ask) for the same price as before, plus tethering enabled at no charge so I can get rid of my separate hotspot.

xilni
Feb 26, 2014




It's sad that my LTE on AT&T is only 10-12Mbps yet I was getting 70-80 regularly on Rogers.

Beefstorm
Jul 20, 2010

"It's not the size of the tower. It's the motion of the airwaves."
Lipstick Apathy

Duckman2008 posted:

Welcome back. You survive iPhone launch I presume? This was the roughest one for me by far.

Honestly, the sales were great. But the stress was super high. Especially since I was the only rep in my store. I personally sold 160 phones last month.

actionjackson
Jan 12, 2003

Hey!

I have an unlocked smartphone with a gophone plan (the $40 one). I ran out of minutes, and got a message saying every additional minute would be 10 cents. However when I try to make a call it says I need to refill. Why won't it let me make calls at the additional charge?

Sticky
Jan 1, 2006

Pornhub. XTube. I know these names, better than I know my own grandmothers.

actionjackson posted:

Hey!

I have an unlocked smartphone with a gophone plan (the $40 one). I ran out of minutes, and got a message saying every additional minute would be 10 cents. However when I try to make a call it says I need to refill. Why won't it let me make calls at the additional charge?

You need to put more money on it. Putting 10 or 20 dollars on there will give 100 or 200 minutes.

Be aware though if you decide to just stick 40 dollars on it because hey why not if your 30 days haven't passed it'll view that 40 dollars as 400 minutes.

Huge_Midget
Jun 6, 2002

I don't like the look of it...
Does anyone know how much I could get for my wife and I's old AT&T iPhone 5? She has a 32gig and I have a 64gig, both are in flawless pristine condition. I know they were doing a trade in promotion when the 6 launched but I wondered what they are offering now?

Maneki Neko
Oct 27, 2000

Huge_Midget posted:

Does anyone know how much I could get for my wife and I's old AT&T iPhone 5? She has a 32gig and I have a 64gig, both are in flawless pristine condition. I know they were doing a trade in promotion when the 6 launched but I wondered what they are offering now?

That same deal is still going, you will likely get more from a private party:

http://www.att.com/shop/wireless/iphone-trade-in.html

Nostalgia4Dogges
Jun 18, 2004

Only emojis can express my pure, simple stupidity.

-edit ^ drat that's not a bad deal. May see if the local AT&T is doing it


So I have an iPhone 5 that's out of contract so AT&T should unlock it. If I get a 6 there's no way AT&T would unlock it for temporary overseas use, correct? I know there's international plans and such but those are always a rip off

Might just get the 6 and keep my 5 around until I get back

Nostalgia4Dogges fucked around with this message at 21:46 on Oct 5, 2014

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Christoff posted:


Might just get the 6 and keep my 5 around until I get back

You may not get the $200 trade in later, but holding onto the phone isn't a bad idea.

Nostalgia4Dogges
Jun 18, 2004

Only emojis can express my pure, simple stupidity.

Mine is a 16gb does that mean they'll give me some paltry amount like $75?

(Don't laugh I thought 16 would be enough ok)

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Christoff posted:

Mine is a 16gb does that mean they'll give me some paltry amount like $75?

(Don't laugh I thought 16 would be enough ok)

iPhone 5 def has a higher trade in than that. Normally $150, currently the promo is $200. Overall online you can probably get even more than $200 for a trade in.

Nostalgia4Dogges
Jun 18, 2004

Only emojis can express my pure, simple stupidity.

so it's just $200 across the board despite capacity? I find that hard to believe but would be pretty cool

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Christoff posted:

so it's just $200 across the board despite capacity? I find that hard to believe but would be pretty cool

Yes, its a promotion for this month only.

Wiggly
Aug 26, 2000

Number one on the ice, number one in my heart
Fun Shoe

Duckman2008 posted:

Yes, its a promotion for this month only.

If I bought my new phone from Apple (on Next plan), can I still walk into a ATT store and trade it in?

b0nes
Sep 11, 2001
Is there any hope of my brother being able to get away with using an old BlackBerry on the AT&T networks? He used a t-mobile BB and got away with it, till he broke it. Bringing an unlocked one worked for a bit but they eventually charged him. He was using it for about 5 years. He says he is paying for internet now but the speed sucks, it might be on EDGE. His friends are trying to get him an iPhone 5.

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

Wiggly posted:

If I bought my new phone from Apple (on Next plan), can I still walk into a ATT store and trade it in?

Yes.

b0nes posted:

Is there any hope of my brother being able to get away with using an old BlackBerry on the AT&T networks? He used a t-mobile BB and got away with it, till he broke it. Bringing an unlocked one worked for a bit but they eventually charged him. He was using it for about 5 years. He says he is paying for internet now but the speed sucks, it might be on EDGE. His friends are trying to get him an iPhone 5.


The Gods are trying the give your brother a hint.

And no, on the old plan data plans are required, so if he is crazy enough to keep the BBerry he should just switch to the mobile share 300MB plan (since BBerrys don't use much data) and have a lower cost anyway.

SeñorMisterioso
Nov 4, 2003
El muy misterioso
Does AT&T have any reliable way of reporting areas of dead service? The airport where I work has terrible signal even though it is right near a large industrial park. It is basically impossible to make a call without it being dropped at least once. I know there is even more buildings expanding around the area and there is going to be an air show out there this year. My only way of reliable communication is iMessage with Wifi from the office. I know I am not the only one with this problem either, all the people coming through there report terrible service.

pzy
Feb 20, 2004

Da Boom!

pzy posted:

What's the easiest way to post my plan succinctly? Any particular page on the My AT&T site?

Edit: Well I don't think succinct is possible but here's a link to the whole horrifying mess:

http://i.imgur.com/B9GxER8.png

I might try calling AT&T today to see about another plan… I'm scared :P

Molten Llama
Sep 20, 2006

SeñorMisterioso posted:

Does AT&T have any reliable way of reporting areas of dead service?

Mark the Spot. It's on the app store.

davecrazy
Nov 25, 2004

I'm an insufferable shitposter who does not deserve to root for such a good team. Also, this is what Matt Harvey thinks of me and my garbage posting.
So there's no way I can upgrade from the 5 to 6 without jacking up my bill from $150~ to $200~.

Going from the 4 to the 5 was easy, paid the $200 (or whatever it was) fee for the phone and my plan stayed the same, my monthly payment stayed the same, but now they want to gently caress me and/or drive me to another carrier.

If I was to pay for the phone upfront I lose some sort of discount I now qualify for and am receiving. The other option is to spend 600 spread out of two years for a device that will lose half its value in 6 months.

This is infuriating.

Grassy Knowles
Apr 4, 2003

"The original Terminator was a gritty fucking AMAZING piece of sci-fi. Gritty fucking rock-hard MURDER!"

davecrazy posted:

So there's no way I can upgrade from the 5 to 6 without jacking up my bill from $150~ to $200~.

Going from the 4 to the 5 was easy, paid the $200 (or whatever it was) fee for the phone and my plan stayed the same, my monthly payment stayed the same, but now they want to gently caress me and/or drive me to another carrier.

If I was to pay for the phone upfront I lose some sort of discount I now qualify for and am receiving. The other option is to spend 600 spread out of two years for a device that will lose half its value in 6 months.

This is infuriating.

If you posted some sort of details someone might be able to help you?

Optimus Subprime
Mar 26, 2005

Ideas are more powerful than guns. We would not let our enemies have guns, why should we let them have ideas?

So I picked up my brother (who lives outside of the US for most of the year, but still retains a line for the couple weeks he's back in the USA per year) a AT&T locked iphone 6 this past week, and after speaking with 1st level support, it seems that they aren't able to unlock devices anymore for international travel. Is there any way to unlock the phone to use global sim cards?

I asked about just straight paying off the phone, but they still require a 2 month period before they can even do that. My online request for unlocking was auto-denied.

Duckman2008
Jan 6, 2010

TFW you see Flyers goaltending.
Grimey Drawer

davecrazy posted:

So there's no way I can upgrade from the 5 to 6 without jacking up my bill from $150~ to $200~.

Going from the 4 to the 5 was easy, paid the $200 (or whatever it was) fee for the phone and my plan stayed the same, my monthly payment stayed the same, but now they want to gently caress me and/or drive me to another carrier.

If I was to pay for the phone upfront I lose some sort of discount I now qualify for and am receiving. The other option is to spend 600 spread out of two years for a device that will lose half its value in 6 months.

This is infuriating.

You're on the mobile share plan, which is no contract. You get a reduced rate for not signing a contract. Therefore, if you sign a contract, your rate will go up because your lowered plan does not include a phone discount. The old plans were more expensive to pay for the phone (since it isn't $200, it's $650). So basically, you have always been paying for the full cost of the phone, sorry to break the news.

Every carrier literally now does plans this l, so if you don't want to do a plan like this I have more bad news for you.

Molten Llama
Sep 20, 2006
But the good news is this:

davecrazy posted:

The other option is to spend 600 spread out of two years for a device that will lose half its value in 6 months.

...is pretty pessimistic. You're buying an iPhone, not Samsung's shittiest featurephone "smartphone."

Up until the iPhone 6 was officially announced, iPhones 5 were still selling for more than half of their retail price. Two full years after they were introduced.

NOTinuyasha
Oct 17, 2006

 
The Great Twist
You can get, right now, $400-450 on eBay for an unlocked GSM 5S 32GB in decent shape. Around half retail when it was new. That's why everyone is eager to do trade-ins, AT&T offered me $300 for mine, that's serious extra profit when they ship it off to China to be resold.

NOTinuyasha fucked around with this message at 07:41 on Oct 8, 2014

Adbot
ADBOT LOVES YOU

Nostalgia4Dogges
Jun 18, 2004

Only emojis can express my pure, simple stupidity.

Every AT&T store is out of stock and online says 21 days or something like that :(


I can still cash in on the promo for the iphone 5 for $200 trade-in though if the order is placed this month

  • 1
  • 2
  • 3
  • 4
  • 5
  • Post
  • Reply