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SubjectVerbObject
Jul 27, 2009

Skex posted:



And in keeping with modern American corporate culture of maximizing profits in the short term by not investing in the business (might hurt the stock price if they reported smaller profits after all) they don't provide us with the resources to keep up with the increased work load they continue to dump on us. They don't hire enough bodies they don't invest in effective tools, they don't listen to our feedback on how things could be improved. The sales and marketing people are constantly making commitments that we simply lack the technical capability and head count to dream of meeting. They keep piling more and more work on our already overused workforce all while pushing down different snowflake procedure's that have to be followed in some circumstances but don't apply in others.



One of the Sociopath's above you is setting your organization up to fail so that they can propose an outsourcing solution. The solution will be worse, but the immediate cost benefit will get the Sociopath promoted and someone else will have to deal with it.

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dogstile
May 1, 2012

fucking clocks
how do they work?

Che Delilas posted:

And you know you're going to use it anyway. You're going to use it every 90 seconds. You know.

Luckily i've been smart and taped it up, so I physically can't.

spog
Aug 7, 2004

It's your own bloody fault.

dogstile posted:

poo poo that's pissing me off: Fracturing my finger so I can't use that one to type.

I fractured my middle finger and couldn't drive properly* for ages.









*Well, I couldn't correctly signal to other road users.

Lil Miss Clackamas
Jan 25, 2013

ich habe aids

dennyk posted:

Seriously though, if one of the included plugins isn't doing what you need, just find an alternative out there, or roll your own. The API is dead simple; all you have to do is return a particular exit code for the check condition and whatever text you want describing the check result (plus some optional and easily formatted performance data if appropriate). If you know enough PowerShell black magic to parse the event log, it should be pretty simple to write a quick script that will check for whatever entries you need to alert on (though to be honest, I'm not sure what trouble you'd be having with the default plugin, as we're using it to alert on specific event log entries on several of our systems without a problem).

The default plugin ends up returning more information than can actually fit into the email alert, so it gets truncated. To top it off, the check it's returning isn't even any entry in the event log that I can find; I have no clue where it's pulling the warning from. To illustrate, this is exactly the output I get when I use the default plugin:

warning: Sophos Anti-Virus: (18), error: WinMgmt: (51), error: SideBySide: (1), warning: CertEnroll: (3147), warning: CertEnroll: (3150), warning: CertEnroll: (4), error: WDSIMGSRV: (19), warning: ASP.NET 4.0.30319.0: (4), warning: SceCli: (34), error: WinMgmt: (52), error: WinMgmt: (52), warning: Wlclntfy: (1), warning: Wlclntfy: (1), warning: Wlclntfy: (4), warning: Wlclntfy: (5), warning: Wlclntfy: (5), warning: Sophos Message Router: (13), error: Sophos Message Router: (1), warning: l2nd: (10), error: Disk: (4), warning: KDC: (4), warning: KDC: (7), error: TermDD: (6), warning: Disk: (13), error: TermDD: (6), warning: IPMIDRV: (10), error: TermService: (9), warning: USER32: (93), warning: EventLog: (52), warning: EventLog: (51), warning: EventLog: (52), warning: EventLog: (2), warn...

When I check Event Viewer, there is nothing that is even remotely related to this in any of the logs. It returns this same error every hour and when there is actually something wrong in the event log, it doesn't notify us of that. The manual entry for the default plugin does not at all indicate what any of this could mean. I've tried third-party plugins and they literally return nothing. Everything I've read suggests that the default plugin should "just work" but there appears to be no resources or guidance for when it doesn't.

I'm not saying that Nagios is intrinsically bad, as what I previously said about it was hyperbole, but trying to figure it out on my own is a tough nut to crack. I've had more success figuring out issues with Java and C++ code than with Nagios, and I'm not a coder by any stretch.

Lil Miss Clackamas fucked around with this message at 18:22 on Oct 20, 2014

the spyder
Feb 18, 2011
Why, just why? I went and checked on the server room buildout @ one of our clients and apparently the HVAC company decided to mount the new AC unit directly above the two racks we are installing gear in this week. I can't say anything about it, because according to my boss, it's not our problem. (Which it isn't.) But I can't wait for that thing to leak and kill everything. Even better, the power outlets are sandwiched between the intake and top of rack.
:psyduck:

dennyk
Jan 2, 2005

Cheese-Buyer's Remorse

Hmm, that looks like whatever filtering options you are using aren't working properly. Seems to be just vomiting up every error and warning it's found in the entire event log. Are you using the NSClient++ CheckEventLog module? If so, check your filter syntax (the documentation is here), particularly for the generated or written filter keywords; the operator syntax is rather counter-intuitive and it's really easy to screw up and, for example, tell it to find all events generated at least an hour ago or more instead of within the past hour as you intended. I recall that it took a bit of fiddling with the filters in our setup to get the alerts working properly without generating false alarms due to old log entries or unrelated event log messages caught by accident.

FISHMANPET
Mar 3, 2007

Sweet 'N Sour
Can't
Melt
Steel Beams
I'm coming to the slow realization that my boss thinks troubleshooting is just a jar you fill up. Once you've "troubleshooted" enough, the jar is full and a solution appears. Even if in the course of troubleshooting you find out that you just can't do that, he still wants you to fill the jar.

anthonypants
May 6, 2007

by Nyc_Tattoo
Dinosaur Gum
One of the things IT does here, apparently, is prepare some pilot software onto floppy disks. I don't know what it is specifically. It needs to be updated monthly or something, so it's probably navigational. They got the old floppies back, and they were thrown away. Why were they thrown away? Because they once had two failures when reusing disks. Then they started complaining about how hard it is to find floppy disks these days.

Skex
Feb 22, 2012

The great thing about the thousands of slaughtered Palestinian children is that they can't pull away when you fondle them or sniff their hair.

That's a Biden success story.

FISHMANPET posted:

I'm coming to the slow realization that my boss thinks troubleshooting is just a jar you fill up. Once you've "troubleshooted" enough, the jar is full and a solution appears. Even if in the course of troubleshooting you find out that you just can't do that, he still wants you to fill the jar.

The bean counters really want to reduce the job to a series of steps they can script and once the scripts are exhausted the work is done. You run into it all the time when calling any sort of tier 1 call center.

Me "ok so there appears to be a problem with the routing of this one IP on the block you are providing us. The primary is working just fine I can see my equipment but this other is dying out on your network before reaching our equipment"

Script monkey "ok sir can you power cycle the device"

Me "why the hell would I do that I've already explained that this is a routing issue"

Script monkey "well we need to perform Layer1 troubleshooting and that's power cycling the equipment"

Me "No layer 1 is physical layer and we already know it's good because the first IP works we know layer 2 is good for the same reason this is a layer 3 problem with your routing, learn to OSI"

Which was kind of unfair to him since he if he knew the theory they'd have to pay him a reasonable wage rather than the pennies they give him to read from the script they provided. And frankly they'd probably fire him if he did know and went off script.

Man I'd love to find a company that wasn't run by sociopathic morons but I fear that such a thing doesn't exist.

FISHMANPET
Mar 3, 2007

Sweet 'N Sour
Can't
Melt
Steel Beams
He does this with all manners of problems, just just help desk level problems. It's super weird, but it fits with his general idea of any problem being able to be solved by just adding more people to it, regardless of their skill level.

Inspector_666
Oct 7, 2003

benny with the good hair

FISHMANPET posted:

I'm coming to the slow realization that my boss thinks troubleshooting is just a jar you fill up. Once you've "troubleshooted" enough, the jar is full and a solution appears. Even if in the course of troubleshooting you find out that you just can't do that, he still wants you to fill the jar.

I think I may have told the story about the time an entire hotel's POS/networking gear went offline. We run downstairs to the "NOC" (tiny room with a rack in it) and see that the UPS is off, and I notice the light on the GFPI outlet isn't on. My boss starts freaking out and ordering me to unplug everything because there's obviously been a power excursion and plug in my laptop to see what happens and I just reach over and push the reset button and everything turns back on.

Why make things complicated?

Ynglaur
Oct 9, 2013

The Malta Conference, anyone?

FISHMANPET posted:

He does this with all manners of problems, just just help desk level problems. It's super weird, but it fits with his general idea of any problem being able to be solved by just adding more people to it, regardless of their skill level.
He probably thinks nine women can make a baby in a month, too.

SubjectVerbObject
Jul 27, 2009

FISHMANPET posted:

He does this with all manners of problems, just just help desk level problems. It's super weird, but it fits with his general idea of any problem being able to be solved by just adding more people to it, regardless of their skill level.

It's a cargo cult mentality. My bosses think that if you just status the ticket every two days, a solution will magically appear.

I have a speech I give in interviews and the like where I describe how troubleshooting is a skill, above and beyond OS knowledge, certs, degrees, etc. It is amazing how you can take one person and give them a problem, and they are not interested in solving it. That type of person just wants to describe the effect of the issue, get upset, find someone to fix it, or just flat out ignore it. But they you have the fixers - you but something broken in front of them, and it is like an itch they have to scratch. They aren't satisfied until thinks are working, or at least worked around.

Sadly, a lot of the things that scripts and metric do encourage the first set of behaviors.

CitizenKain
May 27, 2001

That was Gary Cooper, asshole.

Nap Ghost
I'm not sure I can really explain what a goddamn clownshow this project has been so far. So the company I work for bought another company recently and we are onsite delivering network equipment. We were told that the existing IT dept for this company did a good job and at most we would just have to tone a few drops.
First group went down last week and found that by "tone a few drops" they actually meant run cable, at one place over 30. We had to get cablers sent in since we don't have the tools or time to do that much cabling. Also, we have better poo poo to do.

So those of us in the 2nd team get onsite this morning and our first site isn't too bad, at least cabling wise, but whoever assembled the 2-post rack in the telco room apparently never heard of bolting the loving thing to the floor. At least they stuck the UPS on the bottom, but most of the poo poo is in the top half, so the thing wobbles even when plugging in a cable. We finish up there, things seem ok and we head to the next site.

This location was built decades ago and hasn't had a remodel since. There are still old jacks from when phone systems used a 25-pair cable per phone. So, the network cabling is just a mess with most of the cables going from the patch panel directly to a PC and not terminated at a wall jack. Also mostly not labeled. In a few cases, only a single drop in a room, so we can't actually install our new equipment. So, its poo poo, but it was all avoidable if the people who were down here months ago did their job and arranged to have this fixed. Instead of just assuming the outgoing IT guys would fix this, despite them doing poo poo to fix this over the last few years.

Can't wait to see what we find tomorrow.

dogstile
May 1, 2012

fucking clocks
how do they work?

SubjectVerbObject posted:

But they you have the fixers - you but something broken in front of them, and it is like an itch they have to scratch. They aren't satisfied until thinks are working, or at least worked around.

Sadly, a lot of the things that scripts and metric do encourage the first set of behaviors.

Hey fellow fixer! I completely agree, lots of places want people just ask a question and move on and I don't understand how the hell someone can do that without ever finding out the solution.

Every time I raise something to the third line team I have to ask how they fix an issue and what caused it. Not knowing is HELL.

Dr. Arbitrary
Mar 15, 2006

Bleak Gremlin

dogstile posted:

Hey fellow fixer! I completely agree, lots of places want people just ask a question and move on and I don't understand how the hell someone can do that without ever finding out the solution.

Every time I raise something to the third line team I have to ask how they fix an issue and what caused it. Not knowing is HELL.

I wonder how many people out there would be fixers, except that they've never fixed anything and don't know how good it feels.

GargleBlaster
Mar 17, 2008

Stupid Narutard
The factory half has decided they require some uniforms with the company logo on and the sub-department underneath

Logical approach:
Send a request to Marketing, who serve all our graphic design needs and will do it consistently, export them as EPS and send them to a clothing printing company

Our approach:
Ask the factory manager to do it, who then designs the logos (unevenly spaced) in Excel(!), using the wrong shade of grey (which would piss off Marketing mightily when they find out) then send a request to IT wanting to know how to extract each one to a JPEG without them "going all blurry"
I then have to probe for information on what they're actually trying to achieve in the first place, learn that it's about ordering some uniforms, and redo the work

GargleBlaster fucked around with this message at 09:14 on Oct 21, 2014

spog
Aug 7, 2004

It's your own bloody fault.

Checked by default

And what do those mere three lines of T&C actually contain?

quote:

SEARCH APPLICATION END USER LICENSE AGREEMENT
This Search Application End User License Agreement ("Agreement"), applies to web search applications (each a "Search Application") developed by or for APN, LLC ("APN", "we" or "us") and downloaded, installed and/or executed on or via your computer on or after the "Revision Date" set forth at the end of this Agreement. Such Search Applications may include certain web search toolbars (including the Ask.com toolbar), browser or OS plug-ins, taskbars, desktop widgets, new tab/startpage products, search extensions and/or search settings extensions, and may be branded (or co-branded) with APN, APN-affiliate, or third party brands, or bear other brands owned by or licensed to APN.

If you downloaded and installed an APN Search Application prior to the Revision Date, Click Here to find the license agreement applicable to your Search Application based on the date you installed it.

Upon the installation or execution of a Search Application, one or more of the following features may be added/enabled in your Internet browser (which may include both your active browser and any other compatible Internet browser(s) resident on your computer). Features may vary between different browsers and different Search Applications or versions of Search Applications:

In this Agreement "Web Sites" shall refer to the web pages that your query resolves to on the https://www.ask.com domain, the https://www.searchbetter.com domain or some other domain owned or controlled by us or some other APN or APN affiliate-operated search service through which we provide the service in connection with the Search Application. "Services" as used herein means the APN search service and other services offered in or through a Search Application.
Search Application: The Search Application may install into your Internet browser or operating system and allows you to search the Internet with the Services, and may provide other features as further described herein or during the Search Application installation process. If you already have a Search Application on your computer, you may be precluded from adding a subsequent Search Application unless the functionalities and/or branding differ. In such cases, we may still make such changes to your settings as you have elected during the offer and install process for such Search Application. Further, in certain cases, the Search Application itself may only comprise settings changes; in other cases, a Search Application may be offered alongside (or before or after) a distinct Search Application. In such cases, each Search Application must be disabled on uninstalled separately.
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Home Page, New Tab Page: During the Search Application download process, you may be given the option to reset your Internet browsers' default homepage (or similar page - e.g., a start page, start tab, etc.) to a Website or some other specified webpage, and/or reset your new tab page (in compatible browsers) to an APN new tab product. If you elect this option, the specified webpage will become your default home page and/or the specified new tab product will appear each time you open a new tab in your Internet browser. The homepage and new tab products are further subject to the policies/terms of service linked to in the footer of such products themselves.

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Related Search: The Search Application may include functionality that provides search suggestions and related search suggestions based on all of your web queries and/or the content or URL of the web pages you visit.

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By clicking the “Accept” button (or other similarly designated call to action) or by otherwise downloading, installing or using the Search Application, you represent and warrant that you have the right, authority and capacity to enter into this Agreement and to abide by all its terms and conditions, just as if you had physically signed it. If you are not yet 18 years of age, please ask your parent or legal guardian to install the Search Application for you. This Agreement applies to the Search Application and all features and functionalities developed by APN. If you are installing a version of the Search Application that includes third party features and functionalities or accesses third party content, such third party features, functionalities and content are subject to such third party's terms of service.


You can easily disable or uninstall the Search Application(s) by following the instructions available here: http://help.ask.com/link/portal/30015/30018/ArticleFolder/11/Ask-com-Browser-Toolbar.

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Subject to the terms and conditions of this Agreement, we grant you a non-exclusive, revocable, non-transferable, personal, limited license, to (a) download and install the most current generally available version of the Search Application offered to you, and (b) use such Search Application solely for your personal, non-commercial purposes. Use of the Services is subject to the applicable Website Terms of Service and Privacy Policy (ie. including the Ask.com Terms of Service and Privacy Policy or the SearchBetter.com Terms of Service and Privacy Policy). If you are installing a version of the Search Application that includes third party features and functionalities or accesses third party content, such third party features, functionalities and content are subject to such third party's terms of service. You may find such terms of service via a link displayed within the Search Application itself, or on the website of the relevant feature, function or content provider.

2. License Conditions
You may not rent, sell, lease, sublicense, distribute, market, assign, copy, or in any way transfer the Search Application or this Agreement or use the Search Application for the benefit of any third party in any manner. You may not modify, decompile, disassemble, or otherwise reverse-engineer the source code of the Search Application, or attempt to do so for any reason. Further, you may not access, create or modify the source code of the Search Application in any way. You do not have the right to and may not create derivative works of the Search Application. All modifications or enhancements to the Search Application remain our sole property. You understand that we, in our sole discretion, may modify or discontinue or suspend your right to access any of our services or to use the Search Application at any time, and we may at any time suspend or terminate any license hereunder and disable the Search Application or any of its component features.

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We reserve the right to add or remove features or functions to or from the Search Application. When installed on your computer, the Search Application and/or the Updater periodically communicate with our servers to request automatic updates when we release a new version of the Search Application, or when we make new features available.

You agree that APN may automatically download and install updates to the Search Application, from time to time, without prior notification. These updates are designed to improve, enhance and further develop the Search Application and may take the form of bug fixes, enhanced functions, new software modules and completely new versions. You agree to receive such updates (and permit APN to deliver these to you) as part of your use of the Search Application.

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You acknowledge and agree that the Search Application and any associated components (for example, the defense functionality and Updater) are licensed, not sold to you. You acknowledge that the Search Application, including all associated components, code, protocols, software and documentation provided to you by us in conjunction with the Search Application or our Services are our property or the property of our licensors, and are protected by U.S. and international copyright, trademarks, patents and other proprietary rights and laws relating to trade secrets, and any other intellectual property or proprietary rights recognized in any country or jurisdiction worldwide, including, without limitation, moral or similar rights. You may not delete, alter, or remove any copyright, trademark, or other proprietary rights notice we have placed on the Search Application or associated components. All rights not expressly granted hereunder are expressly reserved to us and our licensors.

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Install. When you install the Search Application, we assign a unique identification code to your copy of the Search Application, and such code is written to your computer's registry. Our installer technology does not transmit or share personal data from your system with any third parties. When initiated, the installer technology analyzes information about your system including country, language, internet connectivity, file types (and relative quantities), installed software and drivers, in order to ensure compatibility with your system and to better recommend additional products or services from APN or third parties which could further enhance your user experience. It also ensures that only those recommendations that make sense for you are displayed (for example so that we wouldn't recommend a product that you already had installed). More information on our installer technology is available here: http://apnstatic.ask.com/static/offercast/about/privacy.html.

Install Failures. Sometimes, for reasons beyond our control, after you have agreed to install the Search Application, the Search Application install process fails. In such an unlikely event, we may pull certain data via an error log file (this data may include, without limitation, your machine name, computer user name, IP address, operating system information, machine/user permissions, browser type and version, Search Application partner ID and various other non-personally identifiable diagnostic information). This data will be used solely for the purpose of troubleshooting installation issues with the intent of improving the product and the user experience.

When you use the Search Application to submit a search query, the Search Application forwards such query information to our servers. We use this information to process your web search requests (ourselves or via our search service partners) and to return a search results page to you. For information on additional uses of your query information, please see the Privacy Policy available at the applicable Web Site.

Cookies; Configuration Settings. When you access the Web Site through the Search Application, the Web Site sets a "cookie" that collects information about your use of the Search Application including the unique identification code of your Search Application, the queries you submit through the Search Application, your IP address, and whether you clicked on search results or advertising links. When you start your browser, the Search Application sends a configuration request to our servers which includes your computer's IP address, browser type, and information about the specific release date and distribution source of your Search Application. This information allows us to distinguish your Search Application for purposes of compensating third parties who distribute our products and to analyze retention and usage on an aggregated basis. For more information on the use of cookies and on how to block or remove them, please see the Privacy Policy at the applicable Website..

In order to provide you with certain Search Application functionalities, including the defense functionality, the Search Application may collect additional non-identifiable information such as the toolbar partner ID, your browser type and version, the installation date of the Search Application, the number of days since the Search Application has been installed, the time you spend in reviewing the defense feature, the time(s) the Search Application reverts the home page URL, the domain of the URL or site of the third party requesting to make changes to your homepage, new tab page and/or default search settings.

In order to provide you with relevant search suggestions and related search suggestions, the Search Application may transmit to us web queries entered by you (within and outside of the Search Application) and the content and/or URL of the web sites you visit. We will not maintain any of this information after we have transmitted the applicable search suggestion or related search suggestion to you via the Search Application.

We and our affiliates and partners that market and distribute Search Applications, including those who themselves provide features, functionalities or content within or via the Search Application, may receive/collect information about you, including engagement with certain Search Application functionality, the queries you submit via the applicable Search Application, or associated functionality and/or Web Site, the version of the Search Application you are using, your browser settings, as well as the search results and ads you click on and the address of the web pages you previously visited.

Other than as set forth herein or on the applicable Privacy Policy, the Search Application does not: (a) collect or report back to us (or anyone else) any information about sites you visit on the web; (b) collect or "screen-scrape" any search queries or information that you provide to any other web sites; (c) serve pop-ups when you are on other websites; or (d) collect or report back to us (or anyone else) any data unrelated to the Services.

If APN, or one or more of the Web Sites or Search Applications is ever involved in a corporate restructuring or a sale, merger or other transfer of assets, we may transfer all information provided by or collected from you in order to ensure continuity of service.

6. Access and Interference; Passwords
You agree that you will not use any robot, spider, other automatic or manual device or process to interfere or attempt to interfere with the proper working of any of the Search Application, Web Sites or Services, except to disable or remove our Search Application from a computer of which you are an owner or authorized user. You may not violate or attempt to violate the security of our Search Application. We reserve the right to investigate occurrences which may involve such violations, and may involve and cooperate with law enforcement authorities in prosecuting users who have participated in such violations. You agree that it is your responsibility to install anti-virus software and related protections against viruses, Trojan horses, worms, time bombs, cancelbots or other techniques that may have the effect of damaging, destroying, disrupting or otherwise impairing a computer's functionality or operation.

In order to access certain Search Application-related services, you may be required to enter your log-in credentials for one or more third party services, accept additional terms and conditions and/or establish an account including a unique ID and password. You are the sole and exclusive guardian of any password and ID combination issued or chosen by to you. Maintaining the confidentiality and security of your Password(s) and ID(s) is solely your responsibility. You are fully responsible for all transactions undertaken by means of any account opened, held, accessed or used via your password and ID.

7. Disclaimer of Warranty
YOUR ACCESS TO AND USE OF THE SEARCH APPLICATION AND ALL FEATURES, FUNCTIONALITY AND/OR CONTENT PROVIDED THEREIN OR THERETHROUGH ARE AT YOUR SOLE RISK. WE PROVIDE THE SEARCH APPLICATION ON AN "AS IS," AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, ACCURACY OF INFORMATIONAL CONTENT, SYSTEM INTEGRATION OR NON-INFRINGEMENT. WE MAKE NO REPRESENTATIONS OR WARRANTIES CONCERNING THE SEARCH APPLICATION, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM YOUR DOWNLOAD OF OR USE OF THE SEARCH APPLICATION.

WE DO NOT MAKE ANY REPRESENTATION OR WARRANTY: (A) AS TO THE TIMELINESS, SEQUENCE, ACCURACY, COMPLETENESS, OR RELIABILITY OF THE SEARCH APPLICATION, (B) THAT THE SEARCH APPLICATION WILL BE AVAILABLE OR WILL OPERATE IN AN UNINTERRUPTED OR ERROR-FREE MANNER, OR (C) THAT ERRORS OR DEFECTS RELATED TO THE SEARCH APPLICATION WILL BE CORRECTED. WE ALSO DO NOT WARRANT THAT THE SEARCH APPLICATION, OR THE INFORMATION AVAILABLE THROUGH SEARCH APPLICATION, IS APPROPRIATE, ACCURATE OR AVAILABLE FOR USE IN ANY PARTICULAR JURISDICTION.

SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES. IN SUCH JURISDICTIONS, THE FOREGOING DISCLAIMERS MAY NOT APPLY TO YOU INSOFAR AS THEY RELATE TO IMPLIED WARRANTIES.

THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT.

8. Termination
You may terminate this Agreement at any time by uninstalling and destroying all copies of the Search Application in your possession or control.

If, at any time, you are not in compliance with this Agreement, we reserve the right to terminate your access to the Web Sites and Services through the Search Application. Further, we may discontinue or alter any aspect of the Services, including, but not limited to, (i) restricting the time the Services are available, (ii) restricting the amount of use permitted, and (iii) restricting or terminating any user's right to use the Services, at our sole discretion and without prior notice or liability. We may also, in our sole discretion, terminate your use of the some or all of the Services, and disable your use of the Search Application, for any reason, including, without limitation, for lack of use or if we believe that you have violated or acted inconsistently with the letter or spirit of these license terms. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to any of the Services.

9. Limitation of Liability
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT IN NO EVENT WILL WE BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOST PROFITS, LOST BUSINESS OR LOST OPPORTUNITY, GOODWILL, OR OTHER INTANGIBLE LOSSES (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) OR OTHER RELIEF ARISING OUT OF, OR RELATED TO, THIS AGREEMENT OR TO YOUR USE OR THE INABILITY TO USE THE SEARCH APPLICATION.

BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR DAMAGES, IN SUCH STATE OR JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.

10. Export Controls
The Search Application and the underlying information and technology may not be downloaded or otherwise exported or re-exported (a) into (or to a national or resident of) any country to which the U.S. has currently embargoed goods; or (b) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. By downloading or using the Search Application, you agree to the foregoing and you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list, and that you will otherwise comply with all applicable export control laws.

11. Notice to Government End Users
The Search Application and associated software, programs and documentation hereunder downloaded or otherwise installed for or on behalf of the United States of America, its agencies and/or instrumentalities ("U.S. Government"), is provided with Restricted Rights as "commercial Items," as that terms is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation," as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Pursuant to Federal Acquisition Regulation 12.212 (48 C.F.R. §12.212), the U.S. Government shall have only those rights specified in the license contained herein. The U.S. Government shall not be entitled to (i) technical information that is not customarily provided to the public or to (ii) use, modify, reproduce, release, perform, display, or disclose commercial computer software or commercial computer software documentation except as specified herein. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software - Restricted Rights at 48 C.F.R. 52.227-19, as applicable.

12. Applicable Law
The substantive laws of the State of New York in the United States of America, without regard to conflict of laws principles, shall govern all matters relating to or arising from this Agreement, and the use (or inability to use) the Software. You hereby irrevocably submit to the exclusive jurisdiction and venue of the appropriate State and Federal courts located in Manhattan, New York, with respect to all matters arising out of or relating to this Agreement.

13. Severability
If any provision of this Agreement is found by a court or other binding authority to be invalid, you agree that every attempt shall be made to give effect to the parties' intentions as reflected in that provision, and the remaining provisions contained in this Agreement shall continue in full force and effect.

14. Limitation of Actions Brought Against Us; No Waiver
You agree that any claim or cause of action arising out of your use of the Search Application, software, the Website, related Services, or this Agreement, including any terms of service/use or privacy policies applicable to the Website, must be filed within one year after such claim or cause of action arose or it shall forever be barred, notwithstanding any statute of limitations or other law to the contrary. Our failure to enforce or exercise any provision of this Agreement or related right shall not constitute a waiver of that right or provision.

15. Customer Concerns
If you encounter any problem with the Search Application, or would like to send us your feedback, our Customer Service may be reached at searchapp@help.ask.com.

Revised: August 8, 2014

©2014 APN, LLC. All rights reserved.

Volmarias
Dec 31, 2002

EMAIL... THE INTERNET... SEARCH ENGINES...

spog posted:


Checked by default

And what do those mere three lines of T&C actually contain?

quote:

THIS PRODUCT IS NOT SPYWARE OR ADWARE

You know, guys, if you have to write that out in your licensing agreement, perhaps you should reconsider some life choices.

NZAmoeba
Feb 14, 2005

It turns out it's MAN!
Hair Elf

spog posted:


Checked by default

And what do those mere three lines of T&C actually contain?

I came across this yesterday, as far as I can tell from reading the checkboxes, there's no option that says "don't install the ask toolbar"

I cancelled out of the update

KaneTW
Dec 2, 2011

NZAmoeba posted:

I came across this yesterday, as far as I can tell from reading the checkboxes, there's no option that says "don't install the ask toolbar"

I cancelled out of the update



But yeah, this sort of adware poo poo is really terrible and I don't know why companies do that.

Collateral Damage
Jun 13, 2009

Especially loving Oracle who should be swimming in money and not need to sink to these lows.

hihifellow
Jun 17, 2005

seriously where the fuck did this genre come from

KaneTW posted:



But yeah, this sort of adware poo poo is really terrible and I don't know why companies do that.

Is it Java or Adobe Reader where you have to hit cancel to not install the lovely toolbar, instead of just unchecking all the options and hitting next?

evobatman
Jul 30, 2006

it means nothing, but says everything!
Pillbug
I've started using ninite.com for this poo poo.

spog
Aug 7, 2004

It's your own bloody fault.

hihifellow posted:

Is it Java or Adobe Reader where you have to hit cancel to not install the lovely toolbar, instead of just unchecking all the options and hitting next?

It might be Adobe Reader, I am not sure. I'll check the next time there's an update- so give it about 10 mins or so.

WhoNeedsAName
Nov 30, 2013

evobatman posted:

I've started using ninite.com for this poo poo.

They are worth their weight in gold. WDS, WSUS and Ninite Pro make reimaging and deploying new machines a complete breeze... I only wish we could integrate the abortion of a CRM system used here into it and my life would be simple.

HalloKitty
Sep 30, 2005

Adjust the bass and let the Alpine blast

psydude posted:

So today I learned that one of our two COOP sites is located at sea level approximately 200 feet from the water.

What do you mean, "the land was cheap for a reason"?

dennyk
Jan 2, 2005

Cheese-Buyer's Remorse

Collateral Damage posted:

Especially loving Oracle who should be swimming in money and not need to sink to these lows.

But by not monetizing their largest product base (Java end users), they'd be leaving millions of dollars on the table, and Larry could always use another island or two.

dorkanoid
Dec 21, 2004

spog posted:


Checked by default

And what do those mere three lines of T&C actually contain?

code:
Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\JavaSoft]
"SPONSORS"="DISABLE"

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\JavaSoft]
"SPONSORS"="DISABLE"

Total Meatlove
Jan 28, 2007

:japan:
Rangers died, shoujo Hitler cried ;_;

HalloKitty posted:

What do you mean, "the land was cheap for a reason"?

What do you mean, above sea level?

Polio Vax Scene
Apr 5, 2009



Every time you open Cisco VPN Client, five seconds are added to the load time.

THF13
Sep 26, 2007

Keep an adversary in the dark about what you're capable of, and he has to assume the worst.
They added an option two or so java updates ago, hidden deep away where nobody would find it. "Suppress sponsor offers when installing or updating java" It is an option in the java control panel under advanced, all the way on the bottom.
It didn't actually work last time I updated java :confuoot:

mewse
May 2, 2006

THF13 posted:

They added an option two or so java updates ago, hidden deep away where nobody would find it. "Suppress sponsor offers when installing or updating java" It is an option in the java control panel under advanced, all the way on the bottom.
It didn't actually work last time I updated java :confuoot:

The registry value detailed here works for me:

http://superuser.com/questions/549028/how-can-i-prevent-ask-com-toolbar-from-being-installed-every-time-java-is-update

anthonypants
May 6, 2007

by Nyc_Tattoo
Dinosaur Gum
It's even like four posts up.

Lil Miss Clackamas
Jan 25, 2013

ich habe aids

dennyk posted:

Hmm, that looks like whatever filtering options you are using aren't working properly. Seems to be just vomiting up every error and warning it's found in the entire event log. Are you using the NSClient++ CheckEventLog module? If so, check your filter syntax (the documentation is here), particularly for the generated or written filter keywords; the operator syntax is rather counter-intuitive and it's really easy to screw up and, for example, tell it to find all events generated at least an hour ago or more instead of within the past hour as you intended. I recall that it took a bit of fiddling with the filters in our setup to get the alerts working properly without generating false alarms due to old log entries or unrelated event log messages caught by accident.

Thanks for the tip. I am using the NSclient++ module, and I'm going to experiment with one of these checks again when I get the chance. If I'm reading this correctly, I would need to change my check from 1h to -1h in order to check in the last hour?

Westie
May 30, 2013



Baboon Simulator
poo poo that's not pissing me off: The face the HR lass made when she realised I wasn't joking about sending in a bill for car insurance for one day.

BigPaddy
Jun 30, 2008

That night we performed the rite and opened the gate.
Halfway through, I went to fix us both a coke float.
By the time I got back, he'd gone insane.
Plus, he'd left the gate open and there was evil everywhere.


Why do HR care about that? If your boss is willing to sign it off then HR can go do one.

Westie
May 30, 2013



Baboon Simulator
Sorry, I call her the HR lass, mainly because she's the person that deals with HR. But she also deals with the monies.

capitalcomma
Sep 9, 2001

A grim bloody fable, with an unhappy bloody end.
Am I missing something obvious, or is there really no easy way to disable SSLv3 in the Java runtime?

For Windows, it's as easy a single Group Policy setting. I'm not seeing anything in the registry or Group Policy for Java. Do they really expect me to open the Java Control Panel applet for every computer to uncheck the box? Or make a script that will do regex searches for the SSLv3 value, in a plain-text config file, for every user?

capitalcomma fucked around with this message at 20:44 on Oct 21, 2014

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Ynglaur
Oct 9, 2013

The Malta Conference, anyone?
I keep wanting "gently caress Java" to be our thread title.

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