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Skex posted:
One of the Sociopath's above you is setting your organization up to fail so that they can propose an outsourcing solution. The solution will be worse, but the immediate cost benefit will get the Sociopath promoted and someone else will have to deal with it.
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# ? Oct 20, 2014 02:24 |
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# ? May 10, 2024 00:07 |
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Che Delilas posted:And you know you're going to use it anyway. You're going to use it every 90 seconds. You know. Luckily i've been smart and taped it up, so I physically can't.
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# ? Oct 20, 2014 07:55 |
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dogstile posted:poo poo that's pissing me off: Fracturing my finger so I can't use that one to type. I fractured my middle finger and couldn't drive properly* for ages. *Well, I couldn't correctly signal to other road users.
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# ? Oct 20, 2014 08:25 |
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dennyk posted:Seriously though, if one of the included plugins isn't doing what you need, just find an alternative out there, or roll your own. The API is dead simple; all you have to do is return a particular exit code for the check condition and whatever text you want describing the check result (plus some optional and easily formatted performance data if appropriate). If you know enough PowerShell black magic to parse the event log, it should be pretty simple to write a quick script that will check for whatever entries you need to alert on (though to be honest, I'm not sure what trouble you'd be having with the default plugin, as we're using it to alert on specific event log entries on several of our systems without a problem). The default plugin ends up returning more information than can actually fit into the email alert, so it gets truncated. To top it off, the check it's returning isn't even any entry in the event log that I can find; I have no clue where it's pulling the warning from. To illustrate, this is exactly the output I get when I use the default plugin: warning: Sophos Anti-Virus: (18), error: WinMgmt: (51), error: SideBySide: (1), warning: CertEnroll: (3147), warning: CertEnroll: (3150), warning: CertEnroll: (4), error: WDSIMGSRV: (19), warning: ASP.NET 4.0.30319.0: (4), warning: SceCli: (34), error: WinMgmt: (52), error: WinMgmt: (52), warning: Wlclntfy: (1), warning: Wlclntfy: (1), warning: Wlclntfy: (4), warning: Wlclntfy: (5), warning: Wlclntfy: (5), warning: Sophos Message Router: (13), error: Sophos Message Router: (1), warning: l2nd: (10), error: Disk: (4), warning: KDC: (4), warning: KDC: (7), error: TermDD: (6), warning: Disk: (13), error: TermDD: (6), warning: IPMIDRV: (10), error: TermService: (9), warning: USER32: (93), warning: EventLog: (52), warning: EventLog: (51), warning: EventLog: (52), warning: EventLog: (2), warn... When I check Event Viewer, there is nothing that is even remotely related to this in any of the logs. It returns this same error every hour and when there is actually something wrong in the event log, it doesn't notify us of that. The manual entry for the default plugin does not at all indicate what any of this could mean. I've tried third-party plugins and they literally return nothing. Everything I've read suggests that the default plugin should "just work" but there appears to be no resources or guidance for when it doesn't. I'm not saying that Nagios is intrinsically bad, as what I previously said about it was hyperbole, but trying to figure it out on my own is a tough nut to crack. I've had more success figuring out issues with Java and C++ code than with Nagios, and I'm not a coder by any stretch. Lil Miss Clackamas fucked around with this message at 18:22 on Oct 20, 2014 |
# ? Oct 20, 2014 17:00 |
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Why, just why? I went and checked on the server room buildout @ one of our clients and apparently the HVAC company decided to mount the new AC unit directly above the two racks we are installing gear in this week. I can't say anything about it, because according to my boss, it's not our problem. (Which it isn't.) But I can't wait for that thing to leak and kill everything. Even better, the power outlets are sandwiched between the intake and top of rack.
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# ? Oct 20, 2014 20:52 |
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Hmm, that looks like whatever filtering options you are using aren't working properly. Seems to be just vomiting up every error and warning it's found in the entire event log. Are you using the NSClient++ CheckEventLog module? If so, check your filter syntax (the documentation is here), particularly for the generated or written filter keywords; the operator syntax is rather counter-intuitive and it's really easy to screw up and, for example, tell it to find all events generated at least an hour ago or more instead of within the past hour as you intended. I recall that it took a bit of fiddling with the filters in our setup to get the alerts working properly without generating false alarms due to old log entries or unrelated event log messages caught by accident.
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# ? Oct 20, 2014 23:19 |
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I'm coming to the slow realization that my boss thinks troubleshooting is just a jar you fill up. Once you've "troubleshooted" enough, the jar is full and a solution appears. Even if in the course of troubleshooting you find out that you just can't do that, he still wants you to fill the jar.
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# ? Oct 21, 2014 00:34 |
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One of the things IT does here, apparently, is prepare some pilot software onto floppy disks. I don't know what it is specifically. It needs to be updated monthly or something, so it's probably navigational. They got the old floppies back, and they were thrown away. Why were they thrown away? Because they once had two failures when reusing disks. Then they started complaining about how hard it is to find floppy disks these days.
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# ? Oct 21, 2014 00:47 |
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FISHMANPET posted:I'm coming to the slow realization that my boss thinks troubleshooting is just a jar you fill up. Once you've "troubleshooted" enough, the jar is full and a solution appears. Even if in the course of troubleshooting you find out that you just can't do that, he still wants you to fill the jar. The bean counters really want to reduce the job to a series of steps they can script and once the scripts are exhausted the work is done. You run into it all the time when calling any sort of tier 1 call center. Me "ok so there appears to be a problem with the routing of this one IP on the block you are providing us. The primary is working just fine I can see my equipment but this other is dying out on your network before reaching our equipment" Script monkey "ok sir can you power cycle the device" Me "why the hell would I do that I've already explained that this is a routing issue" Script monkey "well we need to perform Layer1 troubleshooting and that's power cycling the equipment" Me "No layer 1 is physical layer and we already know it's good because the first IP works we know layer 2 is good for the same reason this is a layer 3 problem with your routing, learn to OSI" Which was kind of unfair to him since he if he knew the theory they'd have to pay him a reasonable wage rather than the pennies they give him to read from the script they provided. And frankly they'd probably fire him if he did know and went off script. Man I'd love to find a company that wasn't run by sociopathic morons but I fear that such a thing doesn't exist.
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# ? Oct 21, 2014 00:52 |
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He does this with all manners of problems, just just help desk level problems. It's super weird, but it fits with his general idea of any problem being able to be solved by just adding more people to it, regardless of their skill level.
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# ? Oct 21, 2014 00:58 |
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FISHMANPET posted:I'm coming to the slow realization that my boss thinks troubleshooting is just a jar you fill up. Once you've "troubleshooted" enough, the jar is full and a solution appears. Even if in the course of troubleshooting you find out that you just can't do that, he still wants you to fill the jar. I think I may have told the story about the time an entire hotel's POS/networking gear went offline. We run downstairs to the "NOC" (tiny room with a rack in it) and see that the UPS is off, and I notice the light on the GFPI outlet isn't on. My boss starts freaking out and ordering me to unplug everything because there's obviously been a power excursion and plug in my laptop to see what happens and I just reach over and push the reset button and everything turns back on. Why make things complicated?
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# ? Oct 21, 2014 01:07 |
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FISHMANPET posted:He does this with all manners of problems, just just help desk level problems. It's super weird, but it fits with his general idea of any problem being able to be solved by just adding more people to it, regardless of their skill level.
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# ? Oct 21, 2014 01:16 |
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FISHMANPET posted:He does this with all manners of problems, just just help desk level problems. It's super weird, but it fits with his general idea of any problem being able to be solved by just adding more people to it, regardless of their skill level. It's a cargo cult mentality. My bosses think that if you just status the ticket every two days, a solution will magically appear. I have a speech I give in interviews and the like where I describe how troubleshooting is a skill, above and beyond OS knowledge, certs, degrees, etc. It is amazing how you can take one person and give them a problem, and they are not interested in solving it. That type of person just wants to describe the effect of the issue, get upset, find someone to fix it, or just flat out ignore it. But they you have the fixers - you but something broken in front of them, and it is like an itch they have to scratch. They aren't satisfied until thinks are working, or at least worked around. Sadly, a lot of the things that scripts and metric do encourage the first set of behaviors.
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# ? Oct 21, 2014 02:06 |
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I'm not sure I can really explain what a goddamn clownshow this project has been so far. So the company I work for bought another company recently and we are onsite delivering network equipment. We were told that the existing IT dept for this company did a good job and at most we would just have to tone a few drops. First group went down last week and found that by "tone a few drops" they actually meant run cable, at one place over 30. We had to get cablers sent in since we don't have the tools or time to do that much cabling. Also, we have better poo poo to do. So those of us in the 2nd team get onsite this morning and our first site isn't too bad, at least cabling wise, but whoever assembled the 2-post rack in the telco room apparently never heard of bolting the loving thing to the floor. At least they stuck the UPS on the bottom, but most of the poo poo is in the top half, so the thing wobbles even when plugging in a cable. We finish up there, things seem ok and we head to the next site. This location was built decades ago and hasn't had a remodel since. There are still old jacks from when phone systems used a 25-pair cable per phone. So, the network cabling is just a mess with most of the cables going from the patch panel directly to a PC and not terminated at a wall jack. Also mostly not labeled. In a few cases, only a single drop in a room, so we can't actually install our new equipment. So, its poo poo, but it was all avoidable if the people who were down here months ago did their job and arranged to have this fixed. Instead of just assuming the outgoing IT guys would fix this, despite them doing poo poo to fix this over the last few years. Can't wait to see what we find tomorrow.
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# ? Oct 21, 2014 05:28 |
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SubjectVerbObject posted:But they you have the fixers - you but something broken in front of them, and it is like an itch they have to scratch. They aren't satisfied until thinks are working, or at least worked around. Hey fellow fixer! I completely agree, lots of places want people just ask a question and move on and I don't understand how the hell someone can do that without ever finding out the solution. Every time I raise something to the third line team I have to ask how they fix an issue and what caused it. Not knowing is HELL.
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# ? Oct 21, 2014 08:42 |
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dogstile posted:Hey fellow fixer! I completely agree, lots of places want people just ask a question and move on and I don't understand how the hell someone can do that without ever finding out the solution. I wonder how many people out there would be fixers, except that they've never fixed anything and don't know how good it feels.
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# ? Oct 21, 2014 08:50 |
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The factory half has decided they require some uniforms with the company logo on and the sub-department underneath Logical approach: Send a request to Marketing, who serve all our graphic design needs and will do it consistently, export them as EPS and send them to a clothing printing company Our approach: Ask the factory manager to do it, who then designs the logos (unevenly spaced) in Excel(!), using the wrong shade of grey (which would piss off Marketing mightily when they find out) then send a request to IT wanting to know how to extract each one to a JPEG without them "going all blurry" I then have to probe for information on what they're actually trying to achieve in the first place, learn that it's about ordering some uniforms, and redo the work GargleBlaster fucked around with this message at 09:14 on Oct 21, 2014 |
# ? Oct 21, 2014 09:11 |
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Checked by default And what do those mere three lines of T&C actually contain? quote:SEARCH APPLICATION END USER LICENSE AGREEMENT
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# ? Oct 21, 2014 09:41 |
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spog posted:
quote:THIS PRODUCT IS NOT SPYWARE OR ADWARE You know, guys, if you have to write that out in your licensing agreement, perhaps you should reconsider some life choices.
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# ? Oct 21, 2014 11:12 |
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spog posted:
I came across this yesterday, as far as I can tell from reading the checkboxes, there's no option that says "don't install the ask toolbar" I cancelled out of the update
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# ? Oct 21, 2014 12:12 |
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NZAmoeba posted:I came across this yesterday, as far as I can tell from reading the checkboxes, there's no option that says "don't install the ask toolbar" But yeah, this sort of adware poo poo is really terrible and I don't know why companies do that.
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# ? Oct 21, 2014 12:18 |
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Especially loving Oracle who should be swimming in money and not need to sink to these lows.
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# ? Oct 21, 2014 12:31 |
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KaneTW posted:
Is it Java or Adobe Reader where you have to hit cancel to not install the lovely toolbar, instead of just unchecking all the options and hitting next?
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# ? Oct 21, 2014 12:33 |
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I've started using ninite.com for this poo poo.
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# ? Oct 21, 2014 12:36 |
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hihifellow posted:Is it Java or Adobe Reader where you have to hit cancel to not install the lovely toolbar, instead of just unchecking all the options and hitting next? It might be Adobe Reader, I am not sure. I'll check the next time there's an update- so give it about 10 mins or so.
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# ? Oct 21, 2014 12:41 |
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evobatman posted:I've started using ninite.com for this poo poo. They are worth their weight in gold. WDS, WSUS and Ninite Pro make reimaging and deploying new machines a complete breeze... I only wish we could integrate the abortion of a CRM system used here into it and my life would be simple.
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# ? Oct 21, 2014 12:43 |
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psydude posted:So today I learned that one of our two COOP sites is located at sea level approximately 200 feet from the water. What do you mean, "the land was cheap for a reason"?
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# ? Oct 21, 2014 12:58 |
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Collateral Damage posted:Especially loving Oracle who should be swimming in money and not need to sink to these lows. But by not monetizing their largest product base (Java end users), they'd be leaving millions of dollars on the table, and Larry could always use another island or two.
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# ? Oct 21, 2014 13:05 |
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spog posted:
code:
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# ? Oct 21, 2014 13:41 |
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HalloKitty posted:What do you mean, "the land was cheap for a reason"? What do you mean, above sea level?
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# ? Oct 21, 2014 15:21 |
Every time you open Cisco VPN Client, five seconds are added to the load time.
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# ? Oct 21, 2014 15:27 |
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They added an option two or so java updates ago, hidden deep away where nobody would find it. "Suppress sponsor offers when installing or updating java" It is an option in the java control panel under advanced, all the way on the bottom. It didn't actually work last time I updated java
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# ? Oct 21, 2014 17:01 |
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THF13 posted:They added an option two or so java updates ago, hidden deep away where nobody would find it. "Suppress sponsor offers when installing or updating java" It is an option in the java control panel under advanced, all the way on the bottom. The registry value detailed here works for me: http://superuser.com/questions/549028/how-can-i-prevent-ask-com-toolbar-from-being-installed-every-time-java-is-update
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# ? Oct 21, 2014 17:05 |
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mewse posted:The registry value detailed here works for me:
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# ? Oct 21, 2014 17:07 |
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dennyk posted:Hmm, that looks like whatever filtering options you are using aren't working properly. Seems to be just vomiting up every error and warning it's found in the entire event log. Are you using the NSClient++ CheckEventLog module? If so, check your filter syntax (the documentation is here), particularly for the generated or written filter keywords; the operator syntax is rather counter-intuitive and it's really easy to screw up and, for example, tell it to find all events generated at least an hour ago or more instead of within the past hour as you intended. I recall that it took a bit of fiddling with the filters in our setup to get the alerts working properly without generating false alarms due to old log entries or unrelated event log messages caught by accident. Thanks for the tip. I am using the NSclient++ module, and I'm going to experiment with one of these checks again when I get the chance. If I'm reading this correctly, I would need to change my check from 1h to -1h in order to check in the last hour?
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# ? Oct 21, 2014 17:14 |
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poo poo that's not pissing me off: The face the HR lass made when she realised I wasn't joking about sending in a bill for car insurance for one day.
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# ? Oct 21, 2014 17:54 |
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Why do HR care about that? If your boss is willing to sign it off then HR can go do one.
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# ? Oct 21, 2014 19:18 |
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Sorry, I call her the HR lass, mainly because she's the person that deals with HR. But she also deals with the monies.
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# ? Oct 21, 2014 19:31 |
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Am I missing something obvious, or is there really no easy way to disable SSLv3 in the Java runtime? For Windows, it's as easy a single Group Policy setting. I'm not seeing anything in the registry or Group Policy for Java. Do they really expect me to open the Java Control Panel applet for every computer to uncheck the box? Or make a script that will do regex searches for the SSLv3 value, in a plain-text config file, for every user? capitalcomma fucked around with this message at 20:44 on Oct 21, 2014 |
# ? Oct 21, 2014 20:32 |
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# ? May 10, 2024 00:07 |
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I keep wanting "gently caress Java" to be our thread title.
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# ? Oct 21, 2014 20:42 |