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flosofl posted:That's what the DnD status is for. It's basically a big gently caress off to anyone who wants to IM me.(I *think* users are prompted with a "are you *sure* you want to bug him? He does have DnD on...") I set that regularly when I'm doing project work, design reviews, etc. and it works fairly well. Every now and then, however: I loving can't stand the conversations starting with a "Hi" followed by silence. Other than that, I'd rather have somebody IM me than email, it saves me from adding the "Hello X / Kind Regards" bullshit, and it's much easier to extend a conversation if poo poo turns out to be more complex than originally thought.
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Oct 26, 2014 17:42
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I rarely do the whole Hi/Regards stuff in email. With coworkers I treat email as glorified, less intrusive IMs.
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Oct 26, 2014 17:47
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peak debt posted:I loving can't stand the conversations starting with a "Hi" followed by silence. Other than that, I'd rather have somebody IM me than email, it saves me from adding the "Hello X / Kind Regards" bullshit, and it's much easier to extend a conversation if poo poo turns out to be more complex than originally thought. I dont get how you could do the "Hi." [waits] thing multiple times without realizing that its basically an invitation to play message tag Why are some people incapable of communicating a problem in anything but realtime
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Oct 27, 2014 06:42
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Why are Monday tickets always filled with idiocy? Hey, can you tell us which large touch screen monitor we should buy? Buy %GoodOne%. We bought this %NotGoodOne%....  This touch screen is rubbish. Why did you tell us to get that? 
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Oct 27, 2014 08:21
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I am the only one in my department who has the guts to say "I will not help you via Lync, send an email to helpdesk@company.com" when someone tries to contact me on Lync. All my coworkers are crying to our manager because they are constantly flooded with Lync chat windows, and they don't know how to say "no". Also, repeat offenders get blocked.
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Oct 27, 2014 08:34
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I like Lync. I don't like the client. The next version should be a lot better but that's all I can say.
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Oct 27, 2014 11:00
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I wish Microsoft would poo poo or get off the pot with regards to their plans for the Office suite on the Mac. At least if they come out and say publicly "we don't give a poo poo, it is always going to be awful" then we won't have customers constantly expecting it to work for them.
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Oct 27, 2014 11:27
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Maybe some office color themes other than White, kinda white, and grey white. Kills my drat eyes.
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Oct 27, 2014 12:31
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Jeoh posted:The next version should be a lot better but that's all I can say. Tech Marketing 101
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Oct 27, 2014 14:43
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Galler posted:Sounds like the perfect chat system. I was going to say..
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Oct 27, 2014 15:23
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peak debt posted:I loving can't stand the conversations starting with a "Hi" followed by silence. Other than that, I'd rather have somebody IM me than email, it saves me from adding the "Hello X / Kind Regards" bullshit, and it's much easier to extend a conversation if poo poo turns out to be more complex than originally thought. That is one of the single most infuriating IM habits ever. Holy poo poo. Open a conversation with at least a brief blurb about what you want so I can ascertain whether it's important enough to stop what I'm doing at the moment or I just need to ask you to wait and I'll get back with you when I have time. Jesus christ.
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Oct 27, 2014 16:08
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Kyrosiris posted:That is one of the single most infuriating IM habits ever. Holy poo poo. Open a conversation with at least a brief blurb about what you want so I can ascertain whether it's important enough to stop what I'm doing at the moment or I just need to ask you to wait and I'll get back with you when I have time. Jesus christ.
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Oct 27, 2014 16:10
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nexxai posted:Whoa, I think you're getting a little bent out of shape there. If they don't include any information, just ignore it; wait until there's some substance to respond to. No need to freak the gently caress out about it. What, is annoyed hyperbole no longer allowed in the thread or something?  It's really just annoying because with the people that do it, if you ignore them, you just go into a repeated pattern of "hi" "hello" "hi?" "you there?" and it's like "yes, I'm here but I'm busy, what do you want?".
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Oct 27, 2014 16:12
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Kyrosiris posted:What, is annoyed hyperbole no longer allowed in the thread or something?
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Oct 27, 2014 16:14
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nexxai posted:"I thought that since you weren't asking a question, you were just saying hi. Next time, you can feel free to jump right to your issue." Yeah, and you only have to tell this to each and every user in your entire company ten times before they continue to operate exactly how they always have. Not annoying at all. nthalp posted:Maybe some office color themes other than White, kinda white, and grey white. Kills my drat eyes. Feel free to blame Windows 8 and the associated marketing for this, too. The party line is "We want our users to have a consistent User eXperience across our entire product line," which wouldn't necessarily be a bad thing if that experience wasn't designed for the lowest common denominator of screen size, memory and power, making it all look like poo poo from the early 90's.
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Oct 27, 2014 16:40
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Kyrosiris posted:That is one of the single most infuriating IM habits ever. Holy poo poo. Open a conversation with at least a brief blurb about what you want so I can ascertain whether it's important enough to stop what I'm doing at the moment or I just need to ask you to wait and I'll get back with you when I have time. Jesus christ. I think someone is having FFXIV downtime anxiety  I do send people a good morning and wait for them to reply, mostly because with Lync people can be basically asleep at their desks and a bunch of geriatric devs at my company check IM's like twice a day. To the people I know, the issues come upfront trailing a "good morning"/guten abend in the same IM. Someone who says hi like 3 times because they're impatient, can . So I'd agree on that one.
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Oct 27, 2014 16:49
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good jovi posted:We have an xmpp server locally and nobody has any complaints, but we just started using slack and are really digging it. And I just noticed that I'm basically parroting their marketing copy, but it's not bad. To be honest, I think we're just using it because it inlines gifs, but I'm ok with that. We appear to be moving to Slack explicitly because it allows for IRC connections, and all of our hard-tech guys are using the company-internal IRC already. Getting Admin/HR into it has been a battle that's been over for years, though. To be honest I can't blame them, because I can't expect everyone to be like "yeah sure let me ssh into this backdoor system to connect to my work linux machine's screen session and attach to irssi to check if anyone messaged me", but given how much work some people on the dev side are putting into getting ZNC set up for everyone who doesn't have a persistent connection, the full-on Slack approach seems like it's a waste of time.
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Oct 27, 2014 16:53
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Kyrosiris posted:That is one of the single most infuriating IM habits ever. Holy poo poo. Open a conversation with at least a brief blurb about what you want so I can ascertain whether it's important enough to stop what I'm doing at the moment or I just need to ask you to wait and I'll get back with you when I have time. Jesus christ. I realized I was doing this to a friend of mine on Facebook thanks to these posts.
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Oct 27, 2014 16:58
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Kyrosiris posted:That is one of the single most infuriating IM habits ever. Holy poo poo. Open a conversation with at least a brief blurb about what you want so I can ascertain whether it's important enough to stop what I'm doing at the moment or I just need to ask you to wait and I'll get back with you when I have time. Jesus christ. Asking to ask is asking for an axing.
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Oct 27, 2014 17:03
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Inspector_666 posted:I realized I was doing this to a friend of mine on Facebook thanks to these posts. I just jump right in to what i want, usually with a "sorry if I woke you up" for people in weird timezones / weird shift times that happen to have facebook messenger / google talk set to make noises on their phone
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Oct 27, 2014 19:12
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Che Delilas posted:Feel free to blame Windows 8 and the associated marketing for this, too. The party line is "We want our users to have a consistent User eXperience across our entire product line," which wouldn't necessarily be a bad thing if that experience wasn't designed for the lowest common denominator of screen size, memory and power, making it all look like poo poo from the early 90's.
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Oct 27, 2014 20:18
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Background: the company I own is taking over the IT responsibilities for a second company that currently has their IT managed by a third. I ask the controller to send out a meeting request to us and the old IT company so we can sit down and ask any questions prior to switchover date, and so that we can all reply and coordinate our schedules. I receive this in my email: quote:Can we please set up a meeting with someone from <old IT company> to meet with our new IT person as soon as possible. Thank you. Not quite what I meant.
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Oct 27, 2014 21:15
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So we've got a fiber run between two buildings out in our LA location, about 1200 feet. We're shutting down the LA office and the powers that be wanted to know if we could pull it and re-use it. My answer was no as we had no need for fiber in the MD office and it's structured cabling and should just be left. I got told today that our parent company is doing a build out and wants us to pull the cable so they can use it! I could be wrong but my knowledge of building cable is that you should not pull it and re-use it, especially with fiber. But hey, their word is law so I'll voice my concerns and let them do what they want.
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Oct 27, 2014 22:13
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The costs in running cabling isn't in the cable, it's the installation labour and the bits that go on the ends. The labour costs to pull a cable out and install it somewhere else and then redo the ends will cost a lot more than a new cable.
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Oct 27, 2014 23:46
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pr0digal posted:So we've got a fiber run between two buildings out in our LA location, about 1200 feet. We're shutting down the LA office and the powers that be wanted to know if we could pull it and re-use it. My answer was no as we had no need for fiber in the MD office and it's structured cabling and should just be left. I do not see that ending well. Bend that poo poo wrong and shatter.
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Oct 27, 2014 23:50
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My favorite part about fiber optic cable is that junkies hear that fiber is advanced and expensive to work with so they steal it even though the cable is basically worthless
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Oct 28, 2014 00:17
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Thanks Ants posted:The costs in running cabling isn't in the cable, it's the installation labour and the bits that go on the ends. The labour costs to pull a cable out and install it somewhere else and then redo the ends will cost a lot more than a new cable. And it's in a studio lot so it's around 50 feet in the air. They'd have to rent a cherry picker to get it down.
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Oct 28, 2014 00:20
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pr0digal posted:So we've got a fiber run between two buildings out in our LA location, about 1200 feet. We're shutting down the LA office and the powers that be wanted to know if we could pull it and re-use it. My answer was no as we had no need for fiber in the MD office and it's structured cabling and should just be left. We delivered a project late because we were moving a cab and the facilities manager said the fibre runs past future location so you can just snip and re terminate We said no just give us a new fibre but they insisted When they went to do it for us they found the fibre didn't go the route they expected at all which hosed everything up... At least we had CYA emails...
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Oct 28, 2014 00:29
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tehloki posted:My favorite part about fiber optic cable is that junkies hear that fiber is advanced and expensive to work with so they steal it even though the cable is basically worthless I was talking with some Arris contractors who were helping an ISP roll out to a new region somewhere in Florida. It was a fresh install with all field equipment laid out months in advance. And within weeks of this ISP going live, a huge portion of the plant shorted out. What they found was that those months where the plant was sitting there dark, people were stealing the copper grounding cables out of all of the power supplies. Every time there was a thunderstorm, everything got fried. Millions in damaged equipment. Right now we're trying to deal with someone who keeps stealing mini-bridgers right off our lines. My boss also told me about a time when he was working in the field about how he had to stake out across the street of an RF node for days because someone kept stealing the entire node. It's completely insane to me how people will straight up steal poo poo right off the cable lines. I wasn't aware any of it had any street value past scrap copper, but nodes and mini bridgers don't have any.
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Oct 28, 2014 00:34
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Jeoh posted:I like Lync. I don't like the client. The next version should be a lot better but that's all I can say. That's why I use Pidgin with the Office Communicator plug-in. It's a bit flaky (the calendar integration works maybe half the time and the other half it just sets your status to something random for no particular reason, and the status of your buddies doesn't always update properly so that they look like they're online when they're really logged out), but it's still a thousand times better than the actual Lync client. Plus it has message logging, so I easily can find that random ticket/server/topic I discussed with X three weeks ago. Obviously it doesn't support any of the advanced Lync crap like file transfers and desktop sharing and images and such, but frankly, that's a plus.
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Oct 28, 2014 00:43
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Renegret posted:I wasn't aware any of it had any street value past scrap copper, but nodes and mini bridgers don't have any. The housings are aluminum, still worth money at a recycler.
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Oct 28, 2014 02:38
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A ticket came in...someone had to replace a hard drive in their RAID 1 and now their system won't boot. Turns out the new guy taking over for them is having to deal with the previous admin's setup. Even though the server has a RAID controller, the previous admin did a Software RAID 1 using mdadm (yes, Linux). You have to set it up manually if you want to be able to boot off of either by itself including writting to the MBR. Well, previous admin didn't do that, disk 0 with the MBR with boot info is the failed drive, and system won't boot without the failed drive in the system...
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Oct 28, 2014 14:32
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Renegret posted:I was talking with some Arris contractors who were helping an ISP roll out to a new region somewhere in Florida. It was a fresh install with all field equipment laid out months in advance. And within weeks of this ISP going live, a huge portion of the plant shorted out. Trains are regularly delayed here because some very brave/stupid people stole the powerline. I guess the fact they'll kill you dead isn't enough of a deterrent. MrBling fucked around with this message at 14:54 on Oct 28, 2014 |
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Oct 28, 2014 14:39
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Just had a request for a Windows 95 machine. Apparently a customer has a program that they need us to run for them that won't work on anything Windows 98+. 
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Oct 28, 2014 15:35
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So about 10% of our users have been unable to connect to exchange for over 6 weeks and it keeps growing. I'm just one of the helpdesk grunts so I know I'm a little over my head troubleshooting it but I'm pretty sure the guys working on this are idiots. The issue is obviously tied to certain IP addresses, if a user is on the VPN they can connect fine, we've troubleshooted with network and if they disabled the riverbed device everyone connected fine, but they keep insisting that the issue is with Microsoft who hosts our exchange servers. It's been really fun explaining to users for 6 weeks why email is hosed to poo poo.
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Oct 28, 2014 15:39
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Seravadon posted:Just had a request for a Windows 95 machine. Apparently a customer has a program that they need us to run for them that won't work on anything Windows 98+. Sounds like a job for VMWare.
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Oct 28, 2014 15:41
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Entropic posted:Sounds like a job for VMWare. The saddest part is it took a very very short amount of time before we found two machines in the building that still had Windows 95 on them. One is still used in production. 
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Oct 28, 2014 16:00
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gently caress Cryptolocker.
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Oct 28, 2014 16:09
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Seravadon posted:Just had a request for a Windows 95 machine. Apparently a customer has a program that they need us to run for them that won't work on anything Windows 98+. I am guessing that it's something so lovely that no shim exists to allow you to use in compatibility mode.
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Oct 28, 2014 16:11
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nthalp posted:gently caress Cryptolocker. Did you have everything backed up externally? Nope? Well best start torrenting all that music again.
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Oct 28, 2014 16:16
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