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An email came in at 8:30 this morning:quote:From: Manager
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Nov 26, 2014 17:17
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Mustache Ride posted:An email came in at 8:30 this morning: The flood of emotion. "Oh god I'm Fired!" "Woo I get to go home!"
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Nov 26, 2014 17:20
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I refuse to believe that came from a CEO, the most vile of creatures
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Nov 26, 2014 17:20
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Manslaughter posted:I refuse to believe that came from a CEO, the most vile of creatures The transformation hasn't reached its brain yet.
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Nov 26, 2014 17:34
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A user was complaining of frequent blue-screens, application crashes, etc. I suspected bad RAM, ran Memtest86, got a whole bunch of errors. It's a Dell machine and I knew they'd want to know what their own diagnostic thing said, so I ran it. On its first pass of the first test, it almost immediately popped up and said "Memory issues resolved." Now when I run Memtest86, I get no errors. Anyone know what the hell the diagnostic actually did? I found the manual and it just says this - "Informative message that memory issues were found and resolved within safe tolerances" which doesn't tell me much.
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Nov 26, 2014 17:43
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Japanese Dating Sim posted:A user was complaining of frequent blue-screens, application crashes, etc. I suspected bad RAM, ran Memtest86, got a whole bunch of errors. Depending on the system, ePSAs have a MemRx that allows it to know which chip on the DIMM is bad and ignore it on a BIOS level. If you ever move DIMMs around that'll break that bit.
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Nov 26, 2014 17:57
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Lightning Jim posted:Depending on the system, ePSAs have a MemRx that allows it to know which chip on the DIMM is bad and ignore it on a BIOS level. If you ever move DIMMs around that'll break that bit. Thanks, that makes a lot of sense. I appreciate being able to have at least a vague understanding of how something works. 
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Nov 26, 2014 18:08
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The day before every major holiday, the main office closes at 2 or 3 and my boss ends up sending everyone home early. Except the poor student worker that has to sit at the help desk until 10 PM. The labs are empty, there are no customers, we can shut down. But nobody thinks more than 5 minutes in advance so we don't change the lab hours for the day before a holiday.
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Nov 26, 2014 18:30
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FISHMANPET posted:The day before every major holiday, the main office closes at 2 or 3 and my boss ends up sending everyone home early. Except the poor student worker that has to sit at the help desk until 10 PM. The labs are empty, there are no customers, we can shut down. But nobody thinks more than 5 minutes in advance so we don't change the lab hours for the day before a holiday. For several holidays when I started with my current employer, they would announce early closings on days where I had already been scheduled for on-site work until 6PM (usual closing time.) Of course since they had already been scheduled, they couldn't be changed.
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Nov 26, 2014 18:32
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My last employer would make 60 of us sit in an office and refuse to let us go home even though ALL of our clients were based in the US. So we had to sit there doing nothing for 8 hours.
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Nov 26, 2014 18:34
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Mustache Ride posted:An email came in at 8:30 this morning: Overheard by my boss on his daily status call with the CFO an hour ago: "Yeah, there's no way I'm leaving early today." This as the slush on the Turnpike starts turning into ice and the temperature continues to drop. I wonder if I put enough air in my slow-leaky front tire on my underpowered poor-in-the-snow Scion xA. :-(
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Nov 26, 2014 19:43
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I'm sitting on the bus heading home now. Good boss.
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Nov 26, 2014 20:19
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Lightning Jim posted:Depending on the system, ePSAs have a MemRx that allows it to know which chip on the DIMM is bad and ignore it on a BIOS level. If you ever move DIMMs around that'll break that bit.
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Nov 26, 2014 21:35
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Got an odd one - I look after a load (about 20 ... ) ADSL services at a managed office (each room has it's own ADSL service) and since the middle of last week, -some- of the tennants cannot access certain websites, speedtest.net being one. If I go there with my own laptop and connect to the routers, I see the same thing, the webpage just times out. But I can ping it and tracert to it with no apparent issues. Other websites work fine. If I connect to other ADSL routers there, I see no problems (and get the same ping / tracert results) I've factory rest the routers, tried different routers and this issue just won't go away. Obviously the provider asked for pings and tracerts .... so are claiming 'no issue at our end' I'm hoping it will just magically fix itself, but for the life of me I cannot work out why this is happening ? I've tried the providers DNS servers and Googles, both timeout on the websites, However, if I use Opera and switch on 'turbo mode' I can suddenly get to all websites. I'm stumped.
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Nov 26, 2014 22:07
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Knormal posted:I don't really know anything about how memory works on a physical level, but wouldn't that pretty significantly reduce the amount available RAM? Especially on a modern system that probably only has one or two actual DIMMs in it? http://www.dell.com/downloads/global/products/precn/en/Dell-Precision-workstation-Reliable-memory-technology-whitepaper.pdf Looks like it just maps around the portions that are bad. The only capacity lost is the portion that is bad, not the entire DIMM. This bad memory list is stored in the BIOS along with the DIMMs serial number, so it works even if the DIMM is moved to a different slot.
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Nov 26, 2014 22:08
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spiny posted:Got an odd one - I look after a load (about 20 ... ) ADSL services at a managed office (each room has it's own ADSL service) and since the middle of last week, -some- of the tennants cannot access certain websites, speedtest.net being one. How is each connection presented? It sounds like an MTU issue.
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Nov 26, 2014 22:20
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Thanks Ants posted:How is each connection presented? It sounds like an MTU issue. It's a mix of 'home routers' - low end D-Link and TP-Link stuff - I'm just connecting my laptop via CAT5 to a port. The routers should be using the standard 1492 (or whatever the default is) MTU, plus these services were working fine last week. The other working services are using the same routers.
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Nov 26, 2014 22:27
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A vacation came in... I'm leaving Saturday for a week in Puerto Rico. I cleared off my plate, finished all my tickets, updated all my projects, left contingency stuff in case someone wants to push a project forward, etc. Told the boss that the ringer will be off, and if he calls and leaves a voice mail, I am doing nothing until I get written confirmation that he's giving me a vacation day back. Him: "Maybe if you'd work the whole day, I'd give you a day back." Me: "If I'm working even a minute, it's not a vacation anymore." If he calls I'm not returning it anyway
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Nov 26, 2014 23:09
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spiny posted:Got an odd one - I look after a load (about 20 ... ) ADSL services at a managed office (each room has it's own ADSL service) and since the middle of last week, -some- of the tennants cannot access certain websites, speedtest.net being one. http://netalyzr.icsi.berkeley.edu/index.html Run that, see if anything fucky comes back.
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Nov 26, 2014 23:12
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Mustache Ride posted:An email came in at 8:30 this morning: Oh hey I was going to get to do this today but then some leet squad of teens decided to DHCP exhaust and ARP poison my network on their half day. There's still a wireless printer pretending to be my default gateway somewhere, but I had to get the gently caress out of my building before the roads iced over and I went insane. WINE TIME
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Nov 26, 2014 23:19
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Guy Axlerod posted:http://netalyzr.icsi.berkeley.edu/index.html cheers , it's 10:40PM here, so I'll try it when I do a site visit tomorrow.
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Nov 26, 2014 23:43
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Guy Axlerod posted:http://netalyzr.icsi.berkeley.edu/index.html I just tried this out for fun and I'm getting some weird DNS issues. Is that something I should worry about? How do I even get started with troubleshooting it? What should I be getting when I ping https://www.microsoft.com
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Nov 26, 2014 23:45
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Dr. Arbitrary posted:I just tried this out for fun and I'm getting some weird DNS issues. Is that something I should worry about? How do I even get started with troubleshooting it? I saw that too - click the IP on the report and it downloads a little XML file - if you look at it, it shows that micorosft.com is doing some sort of 'page has moved' thing, which I'm guessing is why it's being flagged.
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Nov 26, 2014 23:48
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Inspector_666 posted:For several holidays when I started with my current employer, they would announce early closings on days where I had already been scheduled for on-site work until 6PM (usual closing time.) Of course since they had already been scheduled, they couldn't be changed. In the sysadmin department at my old company, the CEO would send out an email telling everyone they could go home early on the day before a holiday, which would be immediately followed by an email from our department manager saying "This doesn't apply to you..." I always wanted so badly to reply that since the CEO outranks him, I'm going home anyway.  MJP posted:Told the boss that the ringer will be off, and if he calls and leaves a voice mail, I am doing nothing until I get written confirmation that he's giving me a vacation day back. The correct thing to say here is "I'm going to be on vacation and out of touch for the next week, please get with <some other person who isn't on vacation> if you need anything." Don't even give them the faintest hope that you might be reachable, or they will take that to mean that you are available 24/7 while on vacation and get upset when you don't respond to their calls or emails immediately.
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Nov 27, 2014 07:03
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dennyk posted:The correct thing to say here is "I'm going to be on vacation and out of touch for the next week, please get with <some other person who isn't on vacation> if you need anything." Don't even give them the faintest hope that you might be reachable, or they will take that to mean that you are available 24/7 while on vacation and get upset when you don't respond to their calls or emails immediately. This happened to me last time I took a vacation. It was super lovely -- two vacation days, got called into the office on both. Ended up not counting against my vacation days, but it was an incredible amount of aggravation. I has taken the time off for my brother's college graduation, which happens all of once. Getting called while sitting in an auditorium on your day off and asked "When can you be in" isn't a boat you want to be in. I would've been better off saying I was going to Timbuktu, and my cell wouldn't work.
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Nov 27, 2014 09:57
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Everyone has different obligations to their jobs, but if it's not life threatening just let them stew in their own poo poo.
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Nov 27, 2014 12:14
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Don't you guys have call ID on your phones?
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Nov 27, 2014 12:18
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Don't you guys have power buttons on your phones?
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Nov 27, 2014 14:38
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I have a microphone on my phone, into which I can say the word "no".
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Nov 27, 2014 15:03
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Collateral Damage posted:Don't you guys have call ID on your phones? Some places charge for that poo poo, the company cannot afford for you to know who's calling Just assume it's always work.
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Nov 27, 2014 16:22
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Migishu posted:Some places charge for that poo poo, the company cannot afford for you to know who's calling My favorite telesales call ever was from Pac Bell back when callerID was first introduced. I had taken a day off, the "sick of" kind, not "sick with". I was on the couch when the phone rang. I said a short prayer along the lines of "please god, let this not be work" and answered. I hear "Hi ! would you be interested in callerID service ?" I will never be that happy to take call from someone wanting to sell me something again. Unless it's CDW offering to fly me to Vegas again.
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Nov 27, 2014 16:59
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A laptop came in...
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Nov 27, 2014 17:06
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quote:Ticket #40004759 I don't have the guy's phone number and there's basically no details in the ticket. I sent him an email with some questions and asked him to respond ASAP.
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Nov 27, 2014 17:41
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I rented a house on the beach for my wife and I and told my guys yesterday that they were under no obligation to go to work. We've got an on-call guy who'd rather have money than sit with family he doesn't like so it all works out. However, some dumbass lady from a client's office e-mailed me yesterday afternoon with the typical EMERGENCY NEED HELP NOW!!! stuff because something hasn't worked right since last week and blah blah blah. Well that you let it wait for 3 days isn't our loving fault and it obviously can't be that important so I let her boss know and so ended our Wednesday.
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Nov 27, 2014 17:44
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Entropic posted:A laptop came in... That looks like a Dell D610 or D600 or something related from the pre-D620 era. Why the hell is it still alive and being used??
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Nov 27, 2014 18:44
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Entropic posted:A laptop came in... I have deduced this laptop is from the commonwealth.
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Nov 27, 2014 18:53
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evobatman posted:That looks like a Dell D610 or D600 or something related from the pre-D620 era. Why the hell is it still alive and being used?? Inspiron 6400. Running (probably pirated) Windows 7 Ultimate on 1GB of RAM. I just finished running hardware tests on it and sadly everything passes but the SMART log.
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Nov 27, 2014 19:06
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To be fair, I had to do a similar fix to another laptop here. The thing worked fine but there was a fault in the hinges where the plastic it mounted into would break. A quick nut and bolt and the thing was rock solid. Then 2 days later the HDD died. NOT RELATED I SWEAR.
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Nov 27, 2014 19:24
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mllaneza posted:Unless it's CDW offering to fly me to Vegas again. Yes but companies charge for it now ityool 2014 Something that's included in the carrier wave, that costs money to strip, is a "feature" that companies charge for.  Luckily the practice is that it's now included in most plans you get for mobile phones but still...
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Nov 27, 2014 20:10
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m.hache posted:To be fair, I had to do a similar fix to another laptop here. The thing worked fine but there was a fault in the hinges where the plastic it mounted into would break. A quick nut and bolt and the thing was rock solid. There are a lot of badly made (and/or badly treated) laptops where that happens and I've seen some interesting fixes. One of them involved drilled holes and zip ties.
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Nov 27, 2014 21:05
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