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Dog Fat Man Chaser posted:A guy that used to work here used it and it seemed alright. I should see if I can get my hands on it again. It's designed for small to medium sized networks. It won't scale well to a multi-national company with hundreds or thousands of branch offices and tens of thousands of devices, but it works well for an environment where you have maybe a few hundred or thousand devices to manage at a couple dozen branch offices and you don't have a dedicated configuration management/monitoring team.
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Jan 12, 2015 17:39
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Agrikk posted:
You can have them turn this off. Or better yet buy your own modem and don't pay them a monthly fee to rent their stuff and you can then set it up how you like. I went through a similar issue a while back after the DOCSIS 3.0 forced update. I tried 3 of their modems and none of them worked right. Mostly it was trying to RDP from home to work. I bought my own Arris modem and installed it and had them turn off the xfinitywifi crap on my account.
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Jan 12, 2015 17:41
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psydude posted:I just have a hard time understanding why we can drop $100,000 on IDS/IPS devices but won't spring for decent network monitoring/management software to track them. Someday I want to work at a place that uses Daedalus. https://www.youtube.com/watch?v=3u5u5A8_SE0
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Jan 12, 2015 17:52
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Things making me laugh today: Dev server? Just create a new account on the production server for development!
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Jan 12, 2015 18:09
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ratbert90 posted:Things making me laugh today:
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Jan 12, 2015 18:32
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ConfusedUs posted:Man, our support guys run into dependency issues daily, so it can't be as automatic as all that. "yum localinstall some.rpm" will automatically resolve deps. apt probably has an equivalent for dpkg That's not to say there can't be dependency problems with bad packages (this only happens with terrible software, generally), but the whole "I need to track down dependencies for this RPM, but now those dependencies have their own dependencies!" thing where you spend your entire day on rpmfind in order to install something is the "dependency hell" that early versions of Linux were known for.
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Jan 12, 2015 18:40
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evol262 posted:Hi, Linux hasn't had these problems in years. Speaking as someone who uses flavors of Debian for servers at work, the problem is rarely the OS itself, it's the packages/3PLs that inevitably get twined into other codebases with odd/outdated dependencies. evol262 posted:Nagios sucks, and documentation sucks, but it's better than it used to be. "Better than it used to be" is one of those phrases that sets off my bullshit detector from at least three states away, even if it's not used in job descriptions. evol262 posted:(this only happens with terrible software, generally) points to the thread title
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Jan 12, 2015 19:07
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Gyshall posted:Nagios is the worst piece of poo poo I've ever used. I've been using Centreon for a few years now, it is basically a better web interface for nagios. You configure everything through the web ui (or an API if you want to automatically add things eg post deploy) and it generates the nagios confs, It's pretty sweet, I haven't had to touch a nagios conf in years! theperminator fucked around with this message at 19:50 on Jan 12, 2015 |
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Jan 12, 2015 19:45
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Ursine Asylum posted:Speaking as someone who uses flavors of Debian for servers at work, the problem is rarely the OS itself, it's the packages/3PLs that inevitably get twined into other codebases with odd/outdated dependencies. Ursine Asylum posted:"Better than it used to be" is one of those phrases that sets off my bullshit detector from at least three states away, even if it's not used in job descriptions. I don't want to say the onus is on users. It isn't. Some projects just have terrible docs, and a README that tells you to ./configure && make && make install and look at the default conf file is not acceptable documentation in 2015, but most project maintainers and leaders are really receptive. Ursine Asylum posted:points to the thread title It was a generalization about Linux administration and package management that hasn't been broadly true in a decade.
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Jan 12, 2015 20:01
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Pissing me off today? Suddenly getting thousands of HTTP requests per second from China. Reading around, it looks like they have a DNS cache poisoning attack that's been going on for weeks and our IP happened to get targeted. Down to hundreds per second now, an extra app server and some nginx rules are containing those. All the HTTP_HOST names are piratebay and porn sites. For all I know it's a stupid way of doing censorship.
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Jan 12, 2015 20:03
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evol262 posted:"yum localinstall some.rpm" will automatically resolve deps. apt probably has an equivalent for dpkg I find this mostly with "Enterprise" software. Usually its because the "vendor" will specify one version of a package and break if that package ever updates.
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Jan 12, 2015 20:04
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Does anyone else use N-Able as a monitoring system? My company is using it and I'm pretty sure we're their client with the largest amount of agents being monitored (somewhere near 5000 end points, maybe more), it's a pretty decent product but definitely needs to mature a bit more. I'm just kind of curious if anyone else is using it and what sort of issues you run into and what features you'd like to see implemented. *EDIT* things pissing me off right now? The rest of the sys admin team called off today, I'm the only rear end in a top hat in the office and just got dumped a load of work that needs to be completed by EOD, there's probably 10-15 things that need done today, I will only complete about 7-8 of those things because I'm NOT working until 4am. MF_James fucked around with this message at 20:38 on Jan 12, 2015 |
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Jan 12, 2015 20:35
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Comcast.... One location ended up with a phantom account I have been trying in vain to get resolved since June 2014. I have wasted countless hours on the phone, emails, Twitter, Facebook, etc.. trying to get someone at Comcast to get it fixed. And even 2 phone calls from "executive customer escalations". The phantom account has been resurrected after a few months of silence. Had voicemails from Comcast, one wanting payment, and the other wanting the equipment returned. I am just done with them. I'm having it made company policy that henceforth no location is to utilize Comcast services. And when our existing contracts are up, I am moving those locations to something else. Any sales calls from Comcast are to be met with a loud "gently caress OFF" and phone slam.
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Jan 13, 2015 00:06
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Had a 2nd interview but I'm leery of the people running the place. Their current IT guy is worthless but they need someone that can also handle their data, the heart of their business. Their competitors have caught up to the innovative way they were working with data and they need someone that can take over how they collect, manage, interpret and access it. Okay, not really my thing but I can give it a shot. Then the founder says "to be honest we're not sure if we want a $40k guy who can do it all, or someone to just do data and someone to do I.T. or..." I too had to be honest and said "You would have to get extraordinarily lucky to get someone who truly can do it all and would do it for $40k" and I don't think she got the point. To add to it they recently moved into a new office and I discovered that they put the receptionist in charge of the build out, and got the expected results, like no hot water in the suite due to no lines being run, etc. The GC and subs are running them in circles. Not only are they unsure of what sort of staffing they need they are anxious about being unable to vet them properly since they thought they'd done that with the I.T. guy who turned out to be useless. In the end although they downplayed it I think their biggest problem isn't I.T. or data, it's operations. They need a GM of some sort to run that place before you even tackle the technology questions. I could've done that office build in my sleep.
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Jan 13, 2015 00:07
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theperminator posted:I've been using Centreon for a few years now, it is basically a better web interface for nagios. We use Centreon as well. It definitely has its flaws, annoyances, and quirks, but on the whole it's not that bad. We have about 1500 hosts and about 15k service checks in total, spread across a dozen or so pollers. It works pretty well, and the pollers are just VMs so it's dead simple to throw up another one when it's needed. Honestly, I'll take the flexibility of a Nagios (or Nagios-like) back-end over an easier but more limited product, because you might be able to put together an off-the-shelf commercial monitoring setup in half the time, but then when you release it to the users and the flood of one-off custom check and configuration requests begins, you'll spend the next several months trying to force a less flexible product to meet all of your users' obscure demands. Hell, you can write a script to create a Nagios check for literally any quantifiable condition in like ten minutes, in whatever language you want.
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Jan 13, 2015 01:46
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MF_James posted:Does anyone else use N-Able as a monitoring system? My company is using it and I'm pretty sure we're their client with the largest amount of agents being monitored (somewhere near 5000 end points, maybe more), it's a pretty decent product but definitely needs to mature a bit more. I'm just kind of curious if anyone else is using it and what sort of issues you run into and what features you'd like to see implemented. We use n-able but don't have that many agents. The one click ticket creation with connectwise is nice. We just use RDP, but it would be nice if direct connect was a better replacement for unattended workstations.
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Jan 13, 2015 01:51
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lampey posted:We use n-able but don't have that many agents. The one click ticket creation with connectwise is nice. We just use RDP, but it would be nice if direct connect was a better replacement for unattended workstations. Do you end up with agents just randomly not working? It seems like we'll find 10-20 a week that just decided to die. Like maybe the agent status shows good, but all the information of things we are monitoring is stagnant for days/weeks and the only thing that fixes it 90% of the time is to reinstall the agent.
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Jan 13, 2015 02:43
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Boss: Alright, which one of you guys got me sick? *proceeds to cough and sneeze all throughout the day* Me: Uh, if you're sick, why are you here? We work in a hospital. After he left for the day, I sprayed the gently caress out of everything I could think of with Lysol. I hope he keeps his rear end at home tomorrow. I don't get sick often, but between my allergies and asthma, when I do get sick I tend to get poo poo like Bronchitis/Strep throat and end up being out for weeks. I mean, don't get me wrong, it's great that he's actually showing up to work (he's taken more time off in his 6 months here than I have in the 6 or so years I've been here), but god drat, if you're actually sick, stay the gently caress home. We already have 2 techs out, we don't need the rest of us sick.
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Jan 13, 2015 03:18
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ratbert90 posted:Things making me laugh today: Dev server? Nah, we don't have the extra resources for that. Just throw a copy up next to production on the prod server with a slightly different name! Clientfile1 will be prod, Clientfile2 will be test.
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Jan 13, 2015 03:20
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Dev Server? Can you just run an image on your desktop?
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Jan 13, 2015 03:31
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DT, you should respond with an offer and tell them what they really need and set your price. Worst thing that could happen is you don't get hired.
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Jan 13, 2015 03:53
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totalnewbie posted:DT, you should respond with an offer and tell them what they really need and set your price. Worst thing that could happen is you don't get hired. Seriously. You are the solution to all their problems, some of which they obviously don't know they have, and they NEED you. Sell it.
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Jan 13, 2015 04:00
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If need be, just be like, hey, talk to me for 30 minutes and no matter what comes of it, you get some fresh perspective on your business from someone who has a lot of experience in all sorts of companies that you've given up nothing to receive and are free to take or ignore. Go in with confidence, like you've got nothing to lose because you haven't, and if he listens to you then great and if he doesn't, then the company is doomed anyway.
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Jan 13, 2015 04:14
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That's actually my plan. I'm okay if it doesn't work, might be something better around the corner. The more they talked the better I felt about what I've learned over the last few years. They have a hole in operations you could drive a truck through and they don't see it.
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Jan 13, 2015 04:21
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You need to make a reality TV show about rescuing companies from IT/Ops disasters, like Gordon Ramsey does with resteraunts. Call it "Dicks Trauma's"
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Jan 13, 2015 05:00
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TWBalls posted:Boss: Alright, which one of you guys got me sick? *proceeds to cough and sneeze all throughout the day* Do you guys have VPN access? Because if so, there's no excuse for him being there. When I eventually own my own company, employees will have mandatory paid sick leave.
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Jan 13, 2015 05:01
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New Director-level hire. Some random quotes since January 1st: "You guys need to retire all this outdated crap (standing in front of $150k worth of servers less than a year old, that happen to be running his least favorite OS - Linux) and buy some Dells." "If we can't do it on Windows, we shouldn't be doing it." "Only two kinds of people use Linux: teenagers in their bedrooms, and people who can't afford license fees." "You just haven't given Server 2012 a chance. You need to embrace change, because it's inevitable anyway." "When that dies in a year (indicating a two-month old $3k Macbook) you'll wise up and get a nice XPS 13." It's gotten to the point I wonder if this is some sort of wacky test. Like the first person who actually stands up to him gets promoted to the vacant manager position or something.
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Jan 13, 2015 05:59
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sfwarlock posted:New Director-level hire. Some random quotes since January 1st: I've posted this before, but my old boss once told me, "You don't want to be on the cutting edge, you won't be able to find a job!" This was in the year 2012, referring to WPF, which had been mature, if not perfect, for a few years at that point. That was the moment I realized what kind of person he really was.
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Jan 13, 2015 06:18
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Agrikk posted:I recently moved and Comcast gave me this fancy-pants gateway/wireless/switch thingy to replace my old gateway and I realized that I'm constantly broadcasting a SSID called "xfinitywifi" so that any Comcast user who wants to can log into this SSID and use MY BANDWIDTH for free. Isn't that nice of me? gently caress you Comcast. BT in the UK use this but 1) It's massively rate limited 2) It's a choice 3) If you allow them to do that, you get access to everyone else's, which is occasionally REALLY handy.
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Jan 13, 2015 10:56
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sfwarlock posted:New Director-level hire. Some random quotes since January 1st: Have you seen the new xps 13? 15 hour batter life, 5th gen haswell, super light, great screen.
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Jan 13, 2015 10:57
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dennyk posted:Honestly, I'll take the flexibility of a Nagios (or Nagios-like) back-end over an easier but more limited product, because you might be able to put together an off-the-shelf commercial monitoring setup in half the time, but then when you release it to the users and the flood of one-off custom check and configuration requests begins, you'll spend the next several months trying to force a less flexible product to meet all of your users' obscure demands. Hell, you can write a script to create a Nagios check for literally any quantifiable condition in like ten minutes, in whatever language you want. Precisely why we continue to use Centreon/Nagios. We have spent time looking for alternatives but nothing beats the amount of plugins, and we can just write our own if we want to. If there are better alternatives I'd love to hear them, because I'd like a product that people who aren't linux admins can manage but I'm not sure we're going to find anything with the kind of flexibility we need.
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Jan 13, 2015 12:20
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Dick Trauma posted:That's actually my plan. I'm okay if it doesn't work, might be something better around the corner. The more they talked the better I felt about what I've learned over the last few years. They have a hole in operations you could drive a truck through and they don't see it. Frame it in results, not experience. They're not paying for a resume, or a job description: they're paying for somebody to solve problems. Tell them, "Here are the problems I hear you're having, and here's what I'm inferring. If you want someone to solve those problems, you're going to need to pay $x. I'm sure you can find somebody to fill the job req for less, but frankly: someone at that level won't solve these problems."
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Jan 13, 2015 14:32
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sfwarlock posted:New Director-level hire. Some random quotes since January 1st: We have had Director level people in the last few years come in and basically do the whole change everything to this other thing because I want to make it look like I am being a leader. There is no way he is going to be able to get his bosses to sign off on huge migration plans and dropping a ton of fairly new hardware in the scrapper just so he can make an impression. Of course ours was the other way around with our Windows/.Net shop being told we should move to Linux/php because it was free and drupal is awesome and 
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Jan 13, 2015 14:46
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sfwarlock posted:"Only two kinds of people use Linux: teenagers in their bedrooms, and people who can't afford license fees." Yes, the truly poor corporations, like Amazon, and Google, and IBM, and
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Jan 13, 2015 14:59
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sfwarlock posted:New Director-level hire. Some random quotes since January 1st: Man, the level of Dell-hard-on I'm getting off of this is kinda creepy.
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Jan 13, 2015 15:57
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I love all the guys in this industry that have a hard on for certain hardware manufacturers, as if the parts aren't all identical and made by the same bloodied underage hands in some third world factory.
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Jan 13, 2015 16:12
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Volmarias posted:Yes, the truly poor corporations, like Amazon, and Google, and IBM, and Nah, Amazon, Google, and IBM are covered by "teenagers in their bedroom". Those upstarts won't last long!
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Jan 13, 2015 16:33
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Lightning Jim posted:Man, the level of Dell-hard-on I'm getting off of this is kinda creepy. Probably has an in-law/frat brother/sisters kid or something similar working in sales for Dell.
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Jan 13, 2015 16:59
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Gyshall posted:I love all the guys in this industry that have a hard on for certain hardware manufacturers, as if the parts aren't all identical and made by the same bloodied underage hands in some third world factory. Yes but mine come in a prettier shell!
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Jan 13, 2015 17:01
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Spent twenty minutes dealing with a user whos account kept locking itself out. I kept asking her to delete her exchange email account on her company Iphone but she kept telling me that I need to deal with the computer problem, NOT HER IPHONE. So I unlock her account, and tell her that she'll be calling me back with in 15 minutes. She tells me that I don't know what I'm talking about and to shut up. Ten minutes later I get a call back with her Outlook acting up and asking for a password. I tell her the account is locked again because of her phone. She says that I'm a liar and that her account isn't locked, it's a problem with Outlook. Ask her to lock her computer and log back in to fix the Outlook problem. Oh NO YOU'VE LOCKED MY ACCOUNT YOU rear end in a top hat! (Looking back I was a bit of an rear end in a top hat doing this.) Ok lady, I just blanked out your cellphone, you'll need to get in touch with fac and get them to reconnect your account details through the provider. Here's your new default password, you'll have to create a new password after you type this in. BTW we've finally put in rules where you can't use the word password or its many variations as a password anymore. These calls are recorded, I've saved a copy of them and sent them over to my manager, if you have any complaints, after you log in, you can Email upper management with your concerns. Have a great day, and if you have any other issues, please call us again. There's that super special 10% here that have this inbred thought that IT is out to gently caress them over any which way we can. The other 90% are fantastic people and I really enjoy this place but drat I wish I could chuck the other 10 under a bus.
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Jan 13, 2015 19:00
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