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Our corporate overlords from all over the country are congregating to our city for a fun business trip right before Superbowl. They're not staying in Phoenix, oh no, they have to stay in the city 180 miles south of Phoenix to play a little a golf and of course walk our stores. All of our departments are getting a small boost in hours for extra help, plus instead of 4 per week shipments, we're going all 7 days for two weeks. We still have to be in high alert after their visit, because investors will be in and out taking notes on what they want done for a future remodel in our store specifically. We're going to have local corporate people chasing us around until everything is picture perfect, FUN! On the bright side of things lately, I was nominated employee of the month  I selected the prize of a jacket with a company logo on it.
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Jan 22, 2015 01:09
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freypies posted:The meat at my store is so loving gross. It consistently smells awful and we have to clean the checkstands pretty much every time chicken touches the belt. We had some ribs come down yesterday and they smelled so bad the cashier had to leave to go throw up. No one seems to care either! I talked to my manager and the meat department guys about it and all I get are shrugs. My local Hy-Vee routinely has rotten produce out. Not like one little spot they might've missed, but pieces of fruit that are more fuzz than fruit and brown withered broccoli. I only buy non-perishable and pre-packaged things there.
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Jan 22, 2015 03:07
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When I worked meat at Walmart, us meaties took a lot of pride in our section. Kept everything code-dated, FIFO'd like motherfuckers, inspected product as we were putting it out just because code-dates aren't perfect, and that department was wonderful. Clean, tidy, stocked. But twenty feet away was produce, and those lazy loving assholes couldn't have cared less about anything. Limp, mouldy, smushed; whatever things could be wrong with fresh produce was wrong there. How the gently caress do two side-by-side departments have such vastly different cultures?
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Jan 22, 2015 15:54
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The Walmart I shop in is basically in Yuppieville, so everything is picture perfect most of the time and it's great.
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Jan 22, 2015 16:08
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Blade_of_tyshalle posted:When I worked meat at Walmart, us meaties took a lot of pride in our section. Kept everything code-dated, FIFO'd like motherfuckers, inspected product as we were putting it out just because code-dates aren't perfect, and that department was wonderful. Clean, tidy, stocked. Yeah, I remember wanting to get some apples. Family wanted to shop at Wal-mart, so I figured whatever, apple's an apple. Then I reached into the bin and my hand was covered in brown mush...
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Jan 23, 2015 01:50
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Blade_of_tyshalle posted:When I worked meat at Walmart, us meaties took a lot of pride in our section. Kept everything code-dated, FIFO'd like motherfuckers, inspected product as we were putting it out just because code-dates aren't perfect, and that department was wonderful. Clean, tidy, stocked. When I worked produce at Walmart it was a case study in the laws of entropy. Things would come off the truck moldy and virtually none of the produce was local, even the stuff that could have been. You could shake the tomato section at any time and get swarmed by fruit flies. The plantains looked unholy. I would get called several times to the front registers to get rid of dying watermelons, which stank like hell and were about as messy. Almost nothing was correctly priced, which made the cashiers hate us even more. There was really nothing in my power to change this situation, there simply wasn't enough time in the day. My boss was forever on the cusp of getting demoted during my time there, and the floor manager, who subscribed to the ethos that it is better to be feared than loved, would constantly find reasons to let him have it in front of everyone. As such, he would occasionally let us have it over things he should have taken care of, and he constantly thought out loud about going back to Iraq. The last time I saw him he was on the low end of the totem pole in TLE trying to upsell me on tires when I came back a couple of years later to fix a leaky wheel.
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Jan 23, 2015 02:11
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WarLocke posted:You ever heard the adage 'you get what you pay for'? Well when you pay people poo poo wages why would you expect them to give a wet fart about their job? Because you took the job willingly, and if you don't like it you should just quit instead of throwing a temper tantrum like a huge baby?
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Jan 23, 2015 11:40
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Irish Joe posted:Because you took the job willingly, and if you don't like it you should just quit instead of throwing a temper tantrum like a huge baby? Look at you not only responding to a Warlocke post, but quoting it, too. Shameful poo poo.
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Jan 23, 2015 13:51
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Irish Joe posted:Because you took the job willingly, and if you don't like it you should just quit instead of throwing a temper tantrum like a huge baby? I'm not sure you can call it 'willingly' when the alternative to having a job is usually homelessness. In a world where food/housing/medical care/etc was given to everyone, and thus there was no coercive 'need' to have a job, you would have a point. Unfortunately you and I don't live in that world. I'm pretty drat sure nobody is working at McDonald's 'willingly'. e: Oh poo poo I replied to an Irish Joe post. Trap sprung I guess. 
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Jan 23, 2015 15:58
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WarLocke posted:I'm not sure you can call it 'willingly' when the alternative to having a job is usually homelessness. You could try developing a skill
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Jan 23, 2015 16:13
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PCOS Bill posted:You could try developing a skill Yeah all those drat lazy McDonald's workers should just go get a better job.
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Jan 23, 2015 16:53
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Armacham posted:Yeah all those drat lazy McDonald's workers should just go get a better job. The better jobs are out there so...
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Jan 23, 2015 17:07
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At Barnes and Noble we're still getting customers who try to take advantage of the extended holiday return policy by bringing in years old purchases. "What do you mean I can't return this book I found under my drivers seat?" "You bought it two years ago." Oh and with college starting again you get all of these rude immature students. Our retail stores don't carry textbooks. "What do you mean you don't have it?" "We don't have it. Go online." "But I need it tomorrow!" Welp.
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Jan 23, 2015 17:29
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Phrasing posted:At Barnes and Noble we're still getting customers who try to take advantage of the extended holiday return policy by bringing in years old purchases. One, it's a college textbook, you probably don't need it at all unless it's a STEM course. Two, Amazon Prime Student, which of course is not something you should say aloud as a proud member of the Barnes & Noble team.
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Jan 23, 2015 17:39
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I don't even know anyone who buys their college textbooks anymore. I just download the ones I need even though 99% of the time they aren't needed
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Jan 23, 2015 18:52
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Pumpy Dumper posted:I don't even know anyone who buys their college textbooks anymore. I just download the ones I need even though 99% of the time they aren't needed I have some young college aged cousins who are completely tech-unsavvy (One is going for graphic design so... condolences buddy.) who pay full retail for their textbooks every semester.
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Jan 23, 2015 19:23
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PCOS Bill posted:I have some young college aged cousins who are completely tech-unsavvy (One is going for graphic design so... condolences buddy.) who pay full retail for their textbooks every semester.  I'm pretty sure the first thing I learned in college was to never buy the book.
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Jan 23, 2015 19:26
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WarLocke posted:e: Oh poo poo I replied to an Irish Joe post. Trap sprung I guess. Your red text is longer than mine, and not nearly as funny.
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Jan 23, 2015 21:37
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Almost any problem a customer has at Barnes and Noble could have been solved by going online first but if they're shopping in my brick and mortar store they aren't tech savvy in the first place. "I really need this textbook today." "Have you tried your college bookstore." "Which one?" "I don't know, which college do you go to?"
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Jan 23, 2015 21:47
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So today I had probably the most.. I don't know, I can't really say rudest cause the person never spoke directly to me but man this customer was just really angry. I was doing some work on a dyson display and had to remove those cordless vacuums from their display that they lock onto. Well the loving things just could not stand up leaning against the gondola so I just laid them on the floor. I hear a kid say "Look mom is that what you want?" just for the mother to say "Not like that all over the floor and this guy is just screwing around" Screwing around. I love it, some guy taking apart a solid iron display with a toolbox out and messing with parts of the display? Screwing around, like I was a child sitting there with my gameboy out or something.
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Jan 24, 2015 05:04
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Leal posted:So today I had probably the most.. I don't know, I can't really say rudest cause the person never spoke directly to me but man this customer was just really angry. I was doing some work on a dyson display and had to remove those cordless vacuums from their display that they lock onto. Well the loving things just could not stand up leaning against the gondola so I just laid them on the floor. I hear a kid say "Look mom is that what you want?" just for the mother to say "Not like that all over the floor and this guy is just screwing around" Were you screwing/unscrewing a part of the display at the time? Maybe she was making a terrible pun. I've been known to do it. 
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Jan 24, 2015 07:35
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Leal posted:Screwing around. I love it, some guy taking apart a solid iron display with a toolbox out and messing with parts of the display? Screwing around, like I was a child sitting there with my gameboy out or something. You've lived a sheltered life if that's the worst thing that's ever been said to, or about, you.
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Jan 24, 2015 15:39
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HappiestBatman posted:Were you screwing/unscrewing a part of the display at the time? Maybe she was making a terrible pun. I've been known to do it. Nah, her tone and attitude was as if I ruined her entire day. I'm sure she filed a complaint but I'm not an employee of the store and I wont be going in that same store again cause I'm moving so I wont get to hear about it
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Jan 24, 2015 21:01
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Today I had to clean up the worst poop mess of my retail career. Our public bathrooms are right near the registers. One of the cashiers used the ladies room during a slow period and came back and told me "There is a really disgusting mess in one of the stalls in there" while holding back gags. Now, my definition of "really disgusting mess" differs from a lot of people. I've had people come to me and call a merely unflushed toilet with poo poo in it "a disgusting mess." To me, it's just "flush the drat toilet then if it bothers you so much. Geez." Having two boys at home (one of them a baby) has really increased my mess tolerance. However, this fits ANY definition of disgusting mess. My cashier was not kidding. I went in there, and as soon as I saw it, I heard that screeching violin noise you hear in horror movies. First of all, this was pretty much all water. This person was in a bad way. There was brownish-grey poop water splattered ALL over the seat, the bowl (inside and out), the back of the wall, the walls of the stall, the handle, and the floor. It was even seeping into the stalls on either side. I don't know what the hell this person did. I'm thinking they were about a second too late and had a huge explosion right before they sat down. Or they're one of those people who squats over the toilet instead of sitting on it. But I swear unless you're having the worst gastrointestinal distress of your life, you have to TRY to make a mess this bad. Thankfully it wasn't too difficult to clean, but I was gagging the entire time.
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Jan 25, 2015 05:06
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Retail Slave posted:Today I had to clean up the worst poop mess of my retail career. This makes me grateful we don't provide customer toilets.
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Jan 25, 2015 06:40
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I remember the one time we let a customer use the staff toilet to try and close a big sale. Her kid dropped a turd on the floor.
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Jan 25, 2015 08:12
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Retail Slave posted:Today I had to clean up the worst poop mess of my retail career.
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Jan 25, 2015 09:13
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Retail Slave posted:Today I had to clean up the worst poop mess of my retail career. Luckily I've never seen anything that bad (because I've never had to go into the customer restroom) but stuff like that or the way people can leave used toilet paper in a wet mess on the floor (why is the floor even wet??) or stuff a toilet with a dozen balled up paper towels or just not flush in the employee rest room really makes me wonder what the hell is wrong with people and what they do to their bathrooms at home.
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Jan 25, 2015 14:51
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Back in the day I worked maintenance at the biggest big box retailer in America. I had more than one occasion where it looked like someone in the womens' room had done a ribbon dance routine with a used tampon in a stall. Blood just covering everything, everywhere, every surface. There was and is one thing I will not handle even when working maintenance, and that's human blood (Other than my own. I cut myself, I'm cleaning up the mess once I get cleaned up and bandaged). You are not paying me enough regardless of my pay grade, and there is never going to be enough PPE to make me feel safe. Yes I'm a big baby, but we all have our limits.
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Jan 25, 2015 17:43
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Counterpoint: I had a clerk once start screaming bloody murder and asking for help, so I ran over asking what was wrong "There's BLOOD on the counter!" I look down and there was a slight smear of blood, like someone's bandaid fell off. I gave her a deathstare, wiped it off with Windex and left.
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Jan 25, 2015 19:51
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Retail Slave posted:Poop story. I found a mess like that at Barnes and Noble. Somehow the poo poo had actually splashed out the sides of the walls outside of the stall. I told the mod he would have to write me up and send me home for insubordination if he tried to make me do it so he got some poor part timer to do it. Reasons that guy no longer works in retail.
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Jan 25, 2015 20:39
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Stories of poo poo ending up outside of the toilet bowl bring back a memory of going to Kmart a few years ago, before they partnered with sears. I entered the bathroom to pee and was met with a fowl stench. The place had two urinals and three enclosed toilet stalls. Coming to this place I would usually expect one or two stalls to be unflushed with poo sitting on top of a toilet paper and poo mountain. I could not even bring myself to pee as the smell was so horrible that I went to investigate behind the handicap stall door. Someone had explosive diarrhea but did not bother to use the toilet. They deliberately shot the walls and tried to hit the ceiling with their wet poo poo. The toilet was one of the few spots which was clean. Missing the toilet when sick is one thing but you really have to put some effort in to poo poo on the walls. I went to the closest employee and told them to call a manager or janitor as someone had poo poo on their walls in the bathroom stall. I doubt anyone would have expected the dripping poo poo that had painted their white walls. People can be assholes online to others but doing that in a public place is just amazing. Whoever does this kind of stuff is doing it for a laugh but whoever has to clean up their poo poo would enjoy rolling their face in their crap when they finish while scolding them. When I did work for a retail store the worst I ever saw was on my way out heading to the restroom. Someone had shoved all the toiletpaper they could find to cover over their poo poo mountain they made in the toilet and then flushed. Nothing went down but everything mixed with water and flooded out in the bathroom. It sucked for whoever had to clean that up. This was one of those cases where I'm not sure if the person who did it wanted to laugh at his poo poo pile flooding onto the floor or they are the person who waits till they finish making GBS threads to flush when they are leaving. It was probably the first choice.
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Jan 25, 2015 21:31
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I work at Ulta part-time while looking for a full time job and, god, I hate the upper middle class suburban moms our store caters to. I hate repping bareminerals. They all want bareminerals foundation. Their husbands or boyfriends come in the store when they're out, throw the empty container at me, staying at the door the whole time I'm looking for a match because the thought of stepping foot in a makeup store is so damaging to their fragile masculinity. They're afraid they're gonna melt or something if they get too close. And I hate that we, the "beauty advisors" have to push lovely products. There are these brushes by IT cosmetics and they are so overpriced. I'm talking $40 for a blush brush. We have a whole section on the other side of the store with more reasonably priced brushes but noooooo IT brushes!! It's makes me even more sad to see older women or people who I assume are just starting out with makeup buying these brushes because I just want to shake them and say "Go to Target or loving CVS! Do not blow 40 bucks on a makeup brush!" They hired me before November and I was worried that they would let me go after Christmas but they didn't. They did cut my hours to 12 a week from 18, which is annoying. There are many times I've been there and there's only two of us on the floor and a manager in the back and on stocking days I'm covering both the register and the "prestige section" and trying to do shade matches (with loving bareminerals) and I've got customers crowding me asking for help finding this or that "DO YOU CARRY KIM KARDASHIAN" (what??) or "I NEED YOU TO FIND MY DAUGHTER A LIPSTICK THAT SHE LIKES ALSO SHE WONT TALK TO YOU SHE'S TOO SHY AND ALSO SHE DOESNT WANT TO SPEND MORE THAN 10 BUX" and I have a line at the cash register. It makes me want to cry thinking about it. I've had people just walk out of the store in situations like that because I told them I would get to them in a second and that second turned into 15 minutes because I was running rampant trying to check people out and help customers. Oh, and you could return items without a receipt if you had one of our membership cards. This woman comes in, a bag full of stuff, and wants to return all of it. Me: Do you have a receipt? Her: Nope! Me: Okay...What about your membership card? Phone number to look it up with? anything? Her: Nope I call the manager to the register and SOMEHOW she is able to return this stuff. She scans a bottle of body wash (half empty, btw) and the UPC doesn't show up. well, lo and behold, there's a Sephora sticker on the front! Repeat with two more items. The rest ring up fine. After the transaction we owe her nearly $200 for used products she returned. Ugh. Also since I'm relatively new I have to mop the floors at the end of the day and standing on the mats at the register leaves black dust on my shoes so If I step over where I mopped I have to keep mopping over it (its a white tile semicircle at the entrance) and it never ends 
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Jan 25, 2015 22:57
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Overcharging people is one of the few pleasures I get from retail.
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Jan 25, 2015 23:53
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My store got rid of all the signs mentioning our discounts for being old or a teacher or a military serviceperson. We've also been told not to mention them or automatically extend them to people who obviously qualify. Some nonagenarian collapses through my till? gently caress it, full price unless she asks. A soldier in fatigues? gently caress it, full price unless they mention it. Michaels is poo poo. Never shop there, threadmates, unless it's for kitschy stuff you can only find at Michaels. Also, we're still down a management position since November, because nobody is stupid enough to apply for it. It's not even a fulltime position to make up for how lovely the job would be, it's just closing shifts at like 28 hours a week. Literally the worst job we could offer.
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Jan 26, 2015 01:25
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One time someone left a used tampon in a toilet along with toilet paper and poo poo. Maybe she accidentally pushed it out when she had her poo, I don't know, but I guess no one wanted to flush out of fear it might flood. I saw the same toilet an hour later and it still hadn't been cleaned up and the tampon had started seeping like some kind of vampire breakfast tea. This was a mall bathroom so it wasn't for me to clean up but I felt bad for the person who did.
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Jan 26, 2015 01:48
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Blade_of_tyshalle posted:My store got rid of all the signs mentioning our discounts for being old or a teacher or a military serviceperson. We've also been told not to mention them or automatically extend them to people who obviously qualify. Some nonagenarian collapses through my till? gently caress it, full price unless she asks. A soldier in fatigues? gently caress it, full price unless they mention it. Michaels is poo poo. Never shop there, threadmates, unless it's for kitschy stuff you can only find at Michaels. Might just be your store being lovely, every time I've been to a Michael's (multiple locations) I get interrogated upon checkout if I'm a teacher or a service member.
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Jan 26, 2015 05:02
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New job is loving amazing. From 3-5 we had literally one dude come in, and all he wanted was a large order of fries. All my co-workers are people who have been through the poo poo of fast food, and had the willpower to get the gently caress out of it, and they're still willing to put in actual work so it's a really nice work environment. Like nobody is a prima donna motherfucker who goes "no, there's this one thing I just won't do". That means that everyone does every job as it needs to be done, and it means that you don't get stuck with the same poo poo work every day because nobody else will do it. Also, i'm actively supposed to be slow while taking orders. Like, for every burger, i'm supposed to take at least 30 seconds before I send another burger order to the back. This means that i'm getting paid to not be amazing at my job. Considering that I was too fast for McDonalds, it took a good bit to adjust but now i'm the king of looking mildly confused and pecking at nothing on my screen until I think i've wasted enough time. It also means I can actually interact with my customers, and, y'know, make them actually feel welcome instead of treating them as an obstacle to finish quickly. My customers are happier, i'm happier, and when I got asked to work an 11 am to 8 pm shift, the manager wasn't even trying to wheedle me into it. If i'd said no, he would've been like "okay cool". I said yes because I figured i'd actually be more entertained at work than just playing video games at home. (and I was right) On top of that, I actually have some pretty serious freedom of cashiering. Like a dude came in really angry about Amazon loving up an order of his, a christmas present for his niece, and he'd had to tell his niece that it was coming over and over again, and he seemed to be having a really lovely day. He only got an order of fries, so I said gently caress it and gave him a 25% off discount, and just said he was from the pizza place next door, since we give discounts to the stores around us. I was given no poo poo for this, and he was pretty happy about it. Another time a serviceman came in, asked if we had a military discount and I was like "no, but i dont care" and gave him the 25% off too. I'm not handing them out to just anyone, but being trusted enough to do so when I think it's necessary is incredible to me. If there are any other fast food goons out there that haven't had their will to live stamped out yet, try working at Smashburger. Might just be my store, but it's been the poo poo so far.
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Jan 26, 2015 06:56
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Retail Slave posted:Today I had to clean up the worst poop mess of my retail career. A couple weeks ago we had some guy go into the men's room, take off his shoes and his pants, and then proceed to squat in the middle of the bathroom and drop off a load. I didn't get details on if he wiped or not but I can't imagine he was too concerned about it. The Mystery of the Floor Pooper was a good one for about half the day before I found out that the guy was autistic or something. Got a littl less funny after that. Santheb fucked around with this message at 21:18 on Jan 26, 2015 |
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Jan 26, 2015 21:12
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That reminds me of a story one of my coworkers told me about a guy who shopped in our store before I started working there. He would regularly come in and shop and I guess he poo poo his pants while commando or something because poo poo would just dribble down his pant leg on the floor as he shopped. He'd just leave a trail of poo poo around the store and people would quit on the spot when asked to clean it up (not that I blame them) and somehow he did this multiple times before being banned from the store. Either that or he only did it once or there was never such a person and my coworker was just telling me tall tales, because, ha-ha, who would believe a person would go into a grocery store and poop his pants, right guys? Right??
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Jan 27, 2015 02:05
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