|
Pornographic Memory posted:That reminds me of a story one of my coworkers told me about a guy who shopped in our store before I started working there. He would regularly come in and shop and I guess he poo poo his pants while commando or something because poo poo would just dribble down his pant leg on the floor as he shopped. He'd just leave a trail of poo poo around the store and people would quit on the spot when asked to clean it up (not that I blame them) and somehow he did this multiple times before being banned from the store. Either that or he only did it once or there was never such a person and my coworker was just telling me tall tales, because, ha-ha, who would believe a person would go into a grocery store and poop his pants, right guys? Right?? I saw this happen with my own eyes. A guy poo poo his pants in the garden section, wiped his rear end with a glove from the shelf, left the glove on the floor, and left a trail of poo poo from that aisle to the exit, shaking the poop from his pant leg as he walked. Fortunately, I did not work at that store.
|
#
?
Jan 27, 2015 02:28
|
|
|
|
| # ? Jun 10, 2024 18:57 |
|
|
Who in retail has not wanted to just shoot their boss at some point?quote:Shoppers crowded into a Manhattan Home Depot store to prepare for an anticipated snowstorm streamed into the streets Sunday afternoon after an employee shot a store manager and then himself, according to NYPD spokesman Sgt. Brendan Ryan. 
|
|
#
?
Jan 27, 2015 05:19
|
|
|
darkwolf220 posted:Who in retail has not wanted to just shoot their boss at some point? Did someone say 'shootout'? 
|
|
#
?
Jan 27, 2015 05:58
|
|
|
Wait...where the hell did they fit a Home Depot in Manhattan?
|
|
#
?
Jan 27, 2015 11:38
|
|
|
EugeneJ posted:Wait...where the hell did they fit a Home Depot in Manhattan? Probably used Google Maps
|
|
#
?
Jan 27, 2015 18:42
|
|
|
So my store received a major cut on hours last week. Tuesdays are our busiest day of the week and we only have 4 people working till 1pm. We've already had a few nasty customers today and I'm not having a great day after screwing up a return. Some guy wanted to return a speaker 'cause he said it didn't sound right and wasn't charging properly. We're supposed to just do a straight up exchange for the same product in case of a defect, but this guy seemed really pissed off and said he already replaced the speaker with something else. Not wanting to get yelled at, I just gave him his money back for it and will probably get in poo poo for it later. I know two of my coworkers are going to look for other jobs, as the cut in hours is too much for them.
|
|
#
?
Jan 27, 2015 21:24
|
|
|
I have been jobless for a few months now and have started applying for retail again, at least, until I can get a better job. I've had interviews at two separate Petco stores over the past couple days. The first one was a group interview and the manager didn't ask any questions aside from "tell me about yourself" so we went around in a half circle like we were in kindergarten and pretended to be interested in each other. I went last so I was able to one-up the other people, nobody else had retail experience along with pet job experience. Said she would calls us back in a few days if she wanted to go forward with a SECOND interview. No call yet and it's been four days, but isn't it a bit excessive to have two interviews for one minimum wage job? Also the group interview is such a waste of time, it would make more sense screen people with a quick phone interview. Are pet store jobs this desirable to people? Just had the other Petco's interview today. Thankfully I was the only one that showed up for their "group interview" and the manager asked a lot more questions so that I was able to brag about myself a little. Cross your fingers for me, I need anything I can get right now. Dead Pikachu fucked around with this message at 23:31 on Jan 27, 2015 |
|
#
?
Jan 27, 2015 23:29
|
|
|
Dead Pikachu posted:I have been jobless for a few months now and have started applying for retail again, at least, until I can get a better job. I remember Old Navy making me go through two interviews with the first one being a group. I guess they like to make these jobs seem super desirable to people even know they are revolving door jobs.
|
|
#
?
Jan 27, 2015 23:45
|
|
|
Dead Pikachu posted:I've had interviews at two separate Petco stores over the past couple days. The first one was a group interview and the manager didn't ask any questions aside from "tell me about yourself" so we went around in a half circle like we were in kindergarten and pretended to be interested in each other. I went last so I was able to one-up the other people, nobody else had retail experience along with pet job experience. Said she would calls us back in a few days if she wanted to go forward with a SECOND interview. No call yet and it's been four days, but isn't it a bit excessive to have two interviews for one minimum wage job? Also the group interview is such a waste of time, it would make more sense screen people with a quick phone interview. Are pet store jobs this desirable to people? The only group interview I ever took part in was for Sears years ago. It was one of the first retail jobs I was applying to and the only one that did this. They had to do it, from what I learned later, as they were hiring before the big Christmas season and needed to screen a few hundred people over two days down to fill the couple dozen spots that were open. The whole process is done so you can get 12 people interviewed in one hour and see their reactions from interacting in a group setting as they will have to be working with other people later on. And just like you mentioned the managers are usually expecting everyone to try and one up everyone else so they can catch if you are actually committed to getting the job along with checking to see how people will react when they hear others might be better than they are. Good luck with the job, you probably will get it if you are the only one to show up.
|
|
#
?
Jan 28, 2015 00:49
|
|
|
I had one group interview for a job at The Container Store and once I did one for a job as a teacher in an urban school district. The difference was pretty stark. The Container Store one was a bunch of desperate people trying their hardest to pretend to be the most enthusiastic, plus a few people that didn't really seem to understand that this was the goal (on account of this being a 10-15 hour a week part time position putting containers on shelves). The teaching one was really friendly and it seemed like pretty much everyone involved did well and probably moved on to another round of interviews. Nobody had the air of falseness about them that pervaded the retail group interview. I feel like in education the goal was to screen out the small percentage of truly unsuitable people and get some basic information about everyone involved. The retail one was much higher stakes for much less reward. Edit: This was a serious contrast to the Walmart interviews I have participated in as well, where if you show up in a suit spouting extreme false enthusiasm, you are basically viewed as a psychopath. litany of gulps fucked around with this message at 02:55 on Jan 28, 2015 |
|
#
?
Jan 28, 2015 02:47
|
|
|
So today we ha add a visit from the state manager and state safety manager and the store management team knew about it in advance as they got all the floor staff to start earlier today. This means from like 3pm onwards there is no staff on the floor for customer service or for the register staff to call for price checks etc. Not looking forward to this afternoon one bit.
|
|
#
?
Jan 28, 2015 02:53
|
|
|
litany of gulps posted:The Container Store one was a bunch of desperate people trying their hardest to pretend to be the most enthusiastic, plus a few people that didn't really seem to understand that this was the goal (on account of this being a 10-15 hour a week part time position putting containers on shelves). Any job where there's a group interview or a computerized personality test probably isn't worth having.
|
|
#
?
Jan 28, 2015 21:51
|
|
|
So after yesterday's visit we had a follow up visit from the new regional manager and some idiot manager decided "we can't let them see the frozen coke machine is out of order so let's take off the signs" So now my time is wasted cleaning up watery coke that customers have spilt or poured out because their coke isn't frozen
|
|
#
?
Jan 29, 2015 02:54
|
|
|
Copper For Lyfe posted:So after yesterday's visit we had a follow up visit from the new regional manager and some idiot manager decided "we can't let them see the frozen coke machine is out of order so let's take off the signs"  That doesn't make any sense. The net result is not only the same (no frozen coke), but it's actually *worse* because customers will use the machine expecting it to work because there's no sign indicating otherwise!
|
|
#
?
Jan 29, 2015 05:18
|
|
|
Things my work is: a petrol station. Things my work is not: - A mechanic. I cannot fix your busted car door lock. I suggest you call either a real mechanic or your car insurance provider. Repeating your problem will not cause me to suddenly stop pretending I can't help you and fix it. - A grocery store. Yes, a jar of honey costs $10. We don't buy them in bulk so we don't get a discount. Yes that is the only kind we sell. Repeating your annoyance will not make me magically produce a second, cheap jar of honey. We are literally right next door to a supermarket. Just go there. - A camping store. No we do not sell white spirits. It's two in the afternoon on a weekday, I suggest you try one of the half dozen camping or general outdoor supply stores in the area. Getting pissy because "You used to sell these things!" won't make me magically produce one from the storeroom. We are not a general store in bumfuck nowhere, we're a petrol station in the middle of a city, and you're an idiot. loving customers.
|
|
#
?
Jan 29, 2015 13:06
|
|
|
Repeating the question or rephrasing it seven different times won't make me give you a different answer. No, I cannot help you "decide" your thesis. I am not your research assistant. No, we do not take Borders gift cards. They closed in 2011. No we are not the same company. No we cannot give you a refund on your Borders gift card. Yes by all means "call the Better Business Bureau."
|
|
#
?
Jan 29, 2015 17:13
|
|
|
Phrasing posted:Repeating the question or rephrasing it seven different times won't make me give you a different answer. We're doing a buy-one-get-one-free deal on preowned games. Heaps of huge signs on the walls, out on the floor, in the game bins, hanging from the ceiling, saying "buy one, get one same price or cheaper for free". Like every other store out there when a buy-one-get-one-free promotion rolls around. A woman comes up with one game for $88, and one for $24.  "My son wants ($24 game), so this ($88) is the bonus one he'd like for free.""The way it works is, you pay for the more expensive game, and the cheaper one is free. So for both these games, you pay $88." "No, you don't understand. He WANTS ($24 game). ($88 game) is just a bonus extra.""I'm sorry, the only way you can pay $24 for two games is if you get rid of the $88 one and replace it with one $24 or cheaper." "But my son WANTS THE $24 GAME! The $88 one is the extra one HE WANTS FOR FREE!"repeat ad nauseam.
|
|
#
?
Jan 30, 2015 00:58
|
|
|
Its great when people go to ask me a question and I tell them that I don't work for the store, I'm just a vendor. Then they'll ask the question anyways and get all huffy when surprise, I don't know how company x does their protection policies or how a certain sale goes. If you want to know how this display works I can tell you that, but I know gently caress all about the products other then the fact I will never afford to actually own one of those. My job is kinda cruel at times, in the past few months I've had almost a thousand in keyboards and mice sent to me along with 4 smart watches, in July I had about 27 tablets sent to my place. I will never get one of my own 
|
|
#
?
Jan 30, 2015 02:11
|
|
|
modeski posted:
One register lady has the day off today normally an 8 hour shift. Replaced with someone starting 2 hours later doing a 5 hour shift (8 to 3.30 becomes 10 to 3) At the same time no one was rostered on for the self service at the front of the store this morning so a guy got called in to work 8 to 3 which means he gets a half hour break and a 15 minute break. Instead the manager sends him for an hour break in the middle of his shift which means everyone else in service takes the break late because he is taking an extra half hour. By the time the last person goes to lunch there will be no one available to cover their break at 3. The afternoon door greeter is also on holidays at the moment and he works 2 to 10. They replaced it with someone starting at 5 so there's 3 hours of the day we have to pull people from the registers to do the door. So because of breaks we have only one register operator on the registers from like 10 till 3 everyday, which means we're always calling on the floor staff to jump on then they get in poo poo cos their jobs not done. I really hate them cutting hours like this. Especially when leave comes out of a completely different budget so they can't even use that as an excuse.
|
|
#
?
Jan 30, 2015 03:25
|
|
|
Aristophanes posted:
You're speaking the truth, but you really have to make it very simple for the customer. 1) Place the both games on the counter top and ask her 'Which one are you buying'? 2) She points to the $24 dollar game. 3) "OK, you may now choose a game of equal or lesser value."
|
|
#
?
Jan 30, 2015 06:18
|
|
|
Customers are stupid-weird about math. I've had people whine about a few dollars' difference in price between two items, ask me for markdowns and discounts above and beyond any retail markup we might have had on items (and tell us we should be grateful that they were "taking it off our hands"), bitch about a 10% discount being left off a $2 purchase (entitled vets are the worst), and completely misunderstand, misrepresent and abuse any promotions, special offers or coupons they might have seen in passing or heard on the radio. It's like we don't teach reading comprehension or solving word problems in this country.
|
|
#
?
Feb 3, 2015 02:24
|
|
|
Regarding literacy, my customers are hella dumb. They won't read signs, won't read coupons, will see a single sign in an aisle and assume every single item there is on sale. I do not expect anything remotely like intellect here, because customers turn their brains to the fully off-line position whenever they enter a store.
|
|
#
?
Feb 3, 2015 02:50
|
|
|
Customers who lose their mind when sales tax is applied because the price was advertised without sales tax.
|
|
#
?
Feb 3, 2015 04:39
|
|
|
if i had a dollar for every time one of my customers didn't understand they need the store discount card to take advantage of like 75% of our sales even though it's clearly marked on the sign, i would have...well, let's say it's more money than i make in a week
|
|
#
?
Feb 3, 2015 05:01
|
|
|
We actually have some signs in my store that do nothing but confuse customers. The signs say items have gone from $10 to $8, so they'll pick up a $10 item and tell me the sign said it was supposed to be $8 or they'll see the "up to 50% off" signs and assume everything in the store is 50% off. I have to tell people to not pay attention to the signs at all because everything is the price on the sticker. I also love when technologically illiterate customers come into the store and I have to explain what a bluray is and why it won't play on their DVD player. Or better yet, the customers who come looking for cassettes and VHS tapes and have the gall to say VHS is better than DVD and then leave in a huff when we tell them no one sells them anymore.
|
|
#
?
Feb 3, 2015 05:57
|
|
|
Nessa posted:I also love when technologically illiterate customers come into the store and I have to explain what a bluray is and why it won't play on their DVD player. Or better yet, the customers who come looking for cassettes and VHS tapes and have the gall to say VHS is better than DVD and then leave in a huff when we tell them no one sells them anymore. The fact that these people not only exist but also aren't afraid of flaunting their own technological ignorance simultaneously gives me child like glee and impugns my faith in the species.
|
|
#
?
Feb 3, 2015 14:39
|
|
|
Tell them to go to Goodwill, you can get VHS, Betamax, and sometimes even LDs.
|
|
#
?
Feb 3, 2015 16:34
|
|
|
Krampus Grewcock posted:Tell them to go to Goodwill, you can get VHS, Betamax, and sometimes even LDs. But these people want the new stuff on the old tech. I had one guy ask for the new Leonard Cohen album on cassette tape and he just left when we told him it doesn't exist on cassette
|
|
#
?
Feb 3, 2015 16:38
|
|
|
Phrasing posted:Customers who lose their mind when sales tax is applied because the price was advertised without sales tax. 
|
|
#
?
Feb 3, 2015 16:51
|
|
|
Nessa posted:But these people want the new stuff on the old tech. I had one guy ask for the new Leonard Cohen album on cassette tape and he just left when we told him it doesn't exist on cassette Don't laugh but new cassettes are being made for new albums - although it's fairly recent. Jeff Bridges' new album is selling the album on cassette. I couldn't tell you why, but I guess some hipsters got mad with everyone making vinyl versions of new releases and some special snowflake wanted X album on cassette and it snowballed from there.
|
|
#
?
Feb 3, 2015 17:32
|
|
|
HiHo ChiRho posted:Don't laugh but new cassettes are being made for new albums - although it's fairly recent. Jeff Bridges' new album is selling the album on cassette. I couldn't tell you why, but I guess some hipsters got mad with everyone making vinyl versions of new releases and some special snowflake wanted X album on cassette and it snowballed from there. The whole thing seems like a self-deprecating joke in the first place, so I just assumed the cassette was for extra irony sake.
|
|
#
?
Feb 3, 2015 17:40
|
|
|
Dead Pikachu posted:I have been jobless for a few months now and have started applying for retail again, at least, until I can get a better job. The lower down the ladder the job the more interviews you'll have to attend, the more referees you'll be expected to provide and the more paperwork you'll have to complete. My wife has spent the last few years bouncing around a bunch of entry-level jobs in retail and call-centres and the application processes are always ridiculously overcomplicated and the recruiters always act like it's the end of the world if she can't provide 3 or 4 referees as well as the contact details for every manager and team leader for the last five years. There's also always reams of contracts and aptitude tests to fill out (bonus points if the test has to be done through a company website that doesn't work on Macs / Chrome / tablets / other contemporary electronics). The most absurd, to me, interview process is when call centres expect you to come in for a group interview / one-on-one interview / roleplay / tour of the centre / and then to sit with a CSR and listen to them take calls for anything up to an hour. Why yes, lets spend an entire unpaid day playing at being a call centre drone and jumping through hoops to see if you'll hire me for a job that robots could do if people weren't so insistent on 'talking to a real person' 
|
|
#
?
Feb 4, 2015 06:22
|
|
|
Phrasing posted:Customers who lose their mind when sales tax is applied because the price was advertised without sales tax. Oh my god, this. If I had a dime for every time somebody looked at the total price and asked "Why is this twenty-five something when the price says twenty-two ninety-nine?" in the most confused, hurt tone of voice I would be able to retire at thirty. With a keyboard-shaped dent in my forehead.
|
|
#
?
Feb 4, 2015 21:25
|
|
|
This may be a daft question, but why do they not advertise the price tax inclusive? Or have the tag with the tax inclusive price on it? Is it so they can claim the 'lowest advertised price' on stuff? There is a store around here that has both an online and bricks & morter version. The online store will have its items at a discounted rate.. 'RRP $49.99! Pay only $39.99!' Yet if you walk into the store, pick up the item and take it to the counter they charge you the RRP on the product. They only charge the discounted price if you tell them you saw it cheaper on their site. I wonder just how many people get caught out with that.
|
|
#
?
Feb 4, 2015 22:56
|
|
|
I have no idea. I moved to the US 15 years ago, and I still get bothered by the fact that the posted price isn't what you actually pay (which is the case in many, if not most, other countries). I have no idea why this isn't done in the US, it's not like the true price is a mystery to everyone until you ring it up. On the other hand, I realize that the people staffing the store didn't make this choice and aren't in a position to change it, so even when it irritates me I don't act like an rear end in a top hat about it.
|
|
#
?
Feb 4, 2015 23:11
|
|
|
Some shoppers could be tax exempt and different locations have different taxes. It be easier to say the item is $10 plus tax rather than having one store sell it at $10.60 and another $10.45. Just think of the headache that would cause with people try to price match.
|
|
#
?
Feb 4, 2015 23:18
|
|
|
Since some states have sales tax and others don't, national chain stores probably just want to have the same price listings everywhere to avoid having to advertise different prices. And then there's areas like mine where the state has a 6% sales tax, but in my city it's 6.5%. Should we have to have special price tags just for our store? If you live in an area with sales tax you really should be used to it, so there's no excuse for being surprised. Besides, no one should get mad at the store for sales tax. It's the government that imposed the tax, not the company.
|
|
#
?
Feb 4, 2015 23:32
|
|
|
There are just way too many exceptions to taxes for every store to reliably print tags/mail out flyers for what their specific prices are. Here in Canada we have a split sales tax, GST (Goods and Services Tax) and PST (Provincial Sales Tax). The GST is nation-wide and set by the federal government, and the PST is set by each individual provincial government. It's also quite subject to change. Then you have environmental taxes, items which are exempt from PST, GST, or both, tax-exempt shoppers, etc. etc. It's just easier to print out the flat rate and let the tills work out the taxes instead. Speaking of PST, apparently Alberta is thinking of introducing one for the first time in its history. I feel bad for all the confusion/abuse the poor retail workers over there are going to have to suffer through.
|
|
#
?
Feb 5, 2015 00:32
|
|
|
Well, where I am most stuff has 13‰ sales tax, but food is only 5‰ if the total is under 4.00$. So already we can't consistently give tax-included prices, also my store has coupons that only apply to orders that over a certain amount pre-tax.
|
|
#
?
Feb 5, 2015 02:32
|
|
|
|
| # ? Jun 10, 2024 18:57 |
|
|
At whole foods the sales are the same at every store in the region and we all get our sale flyers through corporate so it would be impossible to use with tax prices
|
|
#
?
Feb 5, 2015 03:01
|
|
