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President Ark posted:Update: Got laid off! Still got the keys to that storage unit? Parting gifts.
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Jan 30, 2015 18:51
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hahahah I loving knew it. Sorry dude  Did you get some severance at least?
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Jan 30, 2015 19:09
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Bhodi posted:hahahah I loving knew it. Doubtful, it was barely above minimum wage. Still, I should be able to collect unemployment since this was due to lack of work and not hostile your-work-sucks/we-don't-like-you-get-out poo poo. m.hache posted:Still got the keys to that storage unit? Never had them, one of the other guys does and it's his rear end if poo poo goes missing/some literal poo poo winds up in it.
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Jan 30, 2015 19:14
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You have to admire the balls of a company that forces it's employees to pack up the satellite office into a storage unit and then just fires them all.
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Jan 30, 2015 19:15
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Bhodi posted:You have to admire the balls of a company that forces it's employees to pack up the satellite office into a storage unit and then just fires them all. The other guys are still employed. This company used to do both residential stuff and small businesses; they're dropping the residential stuff, and since their small business stuff has been slow, they don't have enough work for 4 people. Since I was the guy who usually worked on the residential stuff, I got the axe.
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Jan 30, 2015 19:20
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President Ark posted:Update: Got laid off! Don't forget to lay in a claim for your back pains from moving office furniture.
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Jan 30, 2015 19:21
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Bhodi posted:You have to admire the balls of a company that forces it's employees to pack up the satellite office into a storage unit and then just fires them all. I was lucky enough to get the drop on my company. When they made me (idiot with a truck) consolidate 3 warehouses into one, I did it, then put in my 2 weeks. Lucky for me a job offer came through on friday.  And so... A bunch of tickets came in today, and for the first time since I've worked here, a bunch of them got rejected for being unintelligible and inane requests. 
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Jan 30, 2015 19:26
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Ursine Asylum posted:Don't forget to lay in a claim for your back pains from moving office furniture. Tempting, but I'm in NJ and they're in Florida and both of those states are pretty FYGM-y. Might not be worth my time.
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Jan 30, 2015 19:29
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President Ark posted:Tempting, but I'm in NJ and they're in Florida and both of those states are pretty FYGM-y. Might not be worth my time. Possibly true, but I bet you could probably find a personal injury lawyer who'd be willing to make it worth his time... 
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Jan 30, 2015 19:31
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Ursine Asylum posted:Possibly true, but I bet you could probably find a personal injury lawyer who'd be willing to make it worth his time... Watch TV long enough and you'll find a commercial for one. As a Canadian travelling into the states I spent a lot of time watching Hotel room TV. God drat, if it's not a lawyer it's some sort of pill commercial.
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Jan 30, 2015 19:36
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Bhodi posted:You have to admire the balls of a company that forces it's employees to pack up the satellite office into a storage unit and then just fires them all. Narrator: Before firing his employees, however, George Sr. had been sure to clear the office of its valuables. Employee #1: So, when do we get to see our new, fancy office? George: Soon as you get your new, fancy job. You’re all fired. Narrator: The employees never saw it coming, even though their first task was often to unload computers from a rental truck.
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Jan 30, 2015 19:54
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President Ark's life is literally a popular sitcom.
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Jan 30, 2015 20:29
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Bhodi posted:President Ark's life is literally a popular sitcom. It's true.
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Jan 30, 2015 21:22
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Methylethylaldehyde posted:Speech recognition is HARD. Between the various accents, the ways people phrase things, and the less than ideal bandwidth you have during a call, real deal VR is difficult to do cheaply enough to be worth it. That's why you can seriously outsource the initial call to a mechanical indian system, give them 8 big buttons for each major issue, and feed them the 10 second clip of you 'stating the problem or issue'.
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Jan 30, 2015 21:27
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gently caress. I'm in my office with the door closed eating my lunch, and one of the non-IT employees here just walked by our area's front desk, past our admin assistant (who is very good at stopping people 99% of the time) and knocked on my door and immediately tried to open it. Luckily it was locked. There's a view window in my door so he could see me in here... my boss came out and immediately stopped him and went to help him with whatever stupid problem he's having now, which probably involves turning his monitor back on or something. Edit - Oops, wrong thread. Oh well.
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Jan 30, 2015 21:48
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Japanese Dating Sim posted:gently caress. I'm in my office with the door closed eating my lunch, and one of the non-IT employees here just walked by our area's front desk, past our admin assistant (who is very good at stopping people 99% of the time) and knocked on my door and immediately tried to open it. Luckily it was locked. There's a view window in my door so he could see me in here... my boss came out and immediately stopped him and went to help him with whatever stupid problem he's having now, which probably involves turning his monitor back on or something. Ha wow. If you ever find out what his problem was let us know. I would sure love to see what he thought was so important.
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Jan 30, 2015 21:50
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Japanese Dating Sim posted:gently caress. I'm in my office with the door closed eating my lunch, and one of the non-IT employees here just walked by our area's front desk, past our admin assistant (who is very good at stopping people 99% of the time) and knocked on my door and immediately tried to open it. Luckily it was locked. There's a view window in my door so he could see me in here... my boss came out and immediately stopped him and went to help him with whatever stupid problem he's having now, which probably involves turning his monitor back on or something. This has become the norm where I am. My bosses fault. He's trained everyone to come bug us directly and we'll totally fix it right there.
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Jan 30, 2015 21:53
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Japanese Dating Sim posted:gently caress. I'm in my office with the door closed eating my lunch, and one of the non-IT employees here just walked by our area's front desk, past our admin assistant (who is very good at stopping people 99% of the time) and knocked on my door and immediately tried to open it. Luckily it was locked. There's a view window in my door so he could see me in here... my boss came out and immediately stopped him and went to help him with whatever stupid problem he's having now, which probably involves turning his monitor back on or something. Honestly, with a user like that, it'll only be a matter of time before this becomes the right thread.
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Jan 30, 2015 21:54
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Edward_Tohr posted:Honestly, with a user like that, it'll only be a matter of time before this becomes the right thread. Where is this other thread located? It sounds magical. 
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Jan 30, 2015 21:59
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m.hache posted:Ha wow. If you ever find out what his problem was let us know. I would sure love to see what he thought was so important. Eerily close to what I thought it'd be. He has a new Macbook Pro that he plugs into a monitor and mirrors the displays when he brings it in. Despite having it for a few weeks he's apparently never noticed that it drops resolution on the Macbook when this is done. He was concerned that he had "lost half of his screen." neogeo0823 posted:Where is this other thread located? It sounds magical.
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Jan 30, 2015 22:06
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neogeo0823 posted:Where is this other thread located? It sounds magical.
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Jan 30, 2015 22:14
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President Ark posted:It's true. Im sorry you had to pick up my torch  I didnt mean to entrap you! blackswordca fucked around with this message at 22:27 on Jan 30, 2015 |
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Jan 30, 2015 22:21
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The Fool posted:I've had good experiences with Sophos and ESET. Kaspersky seems to do well, but I don't know if they even offer any business products. Sophos, ESET, Kaspersky and Webroot are all good products overall, I've used ESET myself at home and haven't had issues. Kaspersky does make a professional AV for business use that's good too, it can be a little resource-intensive but updates often and catches most new stuff. Now if you were to ask about Trend Micro, McAfee, Panda, or Symantec, I'd tell you to save your money and hire a team of mercenaries to carpet bomb them all into oblivion, because they SUCK.
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Jan 30, 2015 22:34
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I think the only reason McAfee and Norton are still in business is that they have long-term bundling contracts with a bunch of PC manufacturers.
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Jan 30, 2015 22:36
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Also old people that refuse to try something new.
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Jan 30, 2015 22:54
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Entropic posted:I think the only reason McAfee and Norton are still in business is that they have long-term bundling contracts with a bunch of PC manufacturers. McAfee is owned by Intel now. Not sure what the idea behind that purchase was.
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Jan 30, 2015 22:57
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Ozz81 posted:Sophos, ESET, Kaspersky and Webroot are all good products overall, I've used ESET myself at home and haven't had issues. Kaspersky does make a professional AV for business use that's good too, it can be a little resource-intensive but updates often and catches most new stuff. Anecdotally, we use Sophos and it's been pretty solid, while our few remaining installs of McAfee have done an excellent job of randomly blue screening their hosts.
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Jan 30, 2015 23:00
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EoRaptor posted:McAfee is owned by Intel now. Not sure what the idea behind that purchase was. I was hoping taking it to the back of the shed and shooting it in the head.
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Jan 30, 2015 23:02
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It's not even that they refuse to try something new, most people don't even know other AV programs exist. The average person-with-norton-and-tons-of-viruses type person who I ran into would just call AV programs "the norton" and when I recommended they use something else were surprised there were others besides Norton and McAfee.
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Jan 30, 2015 23:02
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Almost forgot a call I had on call last night... So I get a call from our answering service for a client, one of their users can't use their email. Outlook locks up and won't send/receive when they open, and they're not sure why. I call the user back, leave a voicemail because I figure they're gone for the day and have no secondary number to call. Get in touch with the main engineer for the client, give him the info on what's happening and get a very confused response: "I was told to disable that user account and email today by the end of the day..." Come to find out, this particular client has a bad habit of not notifying their people when they've been let go. I've seen this happen more than once and still have no idea how a company could just terminate someone without even telling them. 
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Jan 30, 2015 23:54
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Ozz81 posted:Come to find out, this particular client has a bad habit of not notifying their people when they've been let go. I've seen this happen more than once and still have no idea how a company could just terminate someone without even telling them. "We always like to avoid confrontation, whenever possible. Problem is solved from your end."
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Jan 31, 2015 00:13
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A ticket came in. Sometimes the computer will type 23 when idle. Then after about 15 seconds it will type 23 again. Brand new laptop with relatively minimal software. It will also happen when the keyboard is unplugged from the dock but it stopped when the mouse was unplugged.
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Jan 31, 2015 01:21
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An inscrutably vague ticket came in, shortly followed by a comment on said ticket:quote:"Don't triage this yet, I'll finish filling it out later" I'm glad we're not evaluated on time to resolution.
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Jan 31, 2015 02:04
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Today I changed my alarm clock's ringtone to "I Got You Babe."
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Jan 31, 2015 02:27
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Ozz81 posted:Come to find out, this particular client has a bad habit of not notifying their people when they've been let go. I've seen this happen more than once and still have no idea how a company could just terminate someone without even telling them. I work for a web-based software company. The amount of calls we get from users who's accounts have been deactivated, but their boss has not informed them, is spectacular. We had to have our sales guys threaten to start billing one larger client for the calls since they have massive turnover, and we would waste hours a month on the phone explaining to people that they really needed to call their employer, not us. Yeah. HOORAY IT LOOKS LIKE YOU GOT FIRED!
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Jan 31, 2015 05:09
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Siochain posted:I work for a web-based software company. The amount of calls we get from users who's accounts have been deactivated, but their boss has not informed them, is spectacular. We had to have our sales guys threaten to start billing one larger client for the calls since they have massive turnover, and we would waste hours a month on the phone explaining to people that they really needed to call their employer, not us. Isn't it easier to email the employees upon deactivation of their account and preempt questions? "Hello Ex-Employee, your boss [boss name] has removed you on our account."
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Feb 1, 2015 00:24
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Potato Salad posted:Isn't it easier to email the employees upon deactivation of their account and preempt questions? I could see that opening you up for liability if the employee decides to trash their office in retaliation. Realistically it's the company's problem for not escorting them out before/during the deactivation request, but that sounds like the kind of thing that could result in awkward settlements.
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Feb 1, 2015 01:04
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Potato Salad posted:Isn't it easier to email the employees upon deactivation of their account and preempt questions? How/Why are they able to access their email if their account is disabled?
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Feb 1, 2015 01:12
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Jeoh posted:How/Why are they able to access their email if their account is disabled? Just send the email to everyone in the company, word will spread
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Feb 1, 2015 01:21
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m.hache posted:Webroot and Vipre are also pretty effective, light weight and cost effective. As someone who used Vipre for three years on a few thousand desktops and then switched to Webroot. I can confidently say that webroot has blown vipre out of the water. We haven't had a crypto infection in a couple months and the amount of labor put to resolving infection issues dropped by 50 hours a month. There is a bit more work at the start to get it configured but the payout has been amazing.
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