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Potato Salad posted:Isn't it easier to email the employees upon deactivation of their account and preempt questions? Employer has the ability to remove/deactivate their own users. We won't even know until its billing time. So we get a call from some dude who can't log in, start looking at the client account, and then its...okay, well, someone deactivated the account. Better call your boss to see what's up. And then have people yelling that it must be a mistake and I should turn it back on. Yeah, no.
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Feb 1, 2015 04:39
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Siochain posted:Employer has the ability to remove/deactivate their own users. We won't even know until its billing time. So we get a call from some dude who can't log in, start looking at the client account, and then its...okay, well, someone deactivated the account. Better call your boss to see what's up. And then have people yelling that it must be a mistake and I should turn it back on. Yeah, no. It seems incredible to me that a company could gently caress up the process of notifying users in that situation. That seems to just beg for someone to find out they are shitcanned while still in a situation to do something really stupid about it.
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Feb 1, 2015 06:47
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CitizenKain posted:It seems incredible to me that a company could gently caress up the process of notifying users in that situation. Oh likely. It happens a lot. As soon as we see account deactivated, we're done, we won't touch it. Talk to your boss buddy. We've had people let go of admin-privilege (to our system) users, without deactivating their account. Then they get mad when ex-employee goes all Carrie on their data/setup. Mad at us, that is, because we should have known they were fired, you see. Those ones are just "transfer to sales rep" to deal with, hosed if my rear end is getting chewed out for some idiots bad decision. Long story short, most employers are terrible loving people.
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Feb 1, 2015 14:45
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I only offer "Notify the user who did what" as a possibility as that's what VMware does for corporate accounts. I was notified when my supervisor added me to the account, when my role was elevated, and when we were moving stuff around, removed.  Your point isn't lost on me though; I definitely see where that can tip an employee off to being purged from a workplace.
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Feb 1, 2015 18:18
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President Ark posted:The other guys are still employed. This company used to do both residential stuff and small businesses; they're dropping the residential stuff, and since their small business stuff has been slow, they don't have enough work for 4 people. Since I was the guy who usually worked on the residential stuff, I got the axe. https://www.youtube.com/watch?v=J0-pZ62AA3A A somewhat appropriate video, would be funnier if it wasn't true. Sorry to hear about your hassles with the place. 
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Feb 1, 2015 18:22
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We have a handful of service centers and such that need to tear down machines, test parts, etc. Guy that runs that department comes up to me asking for some 'software' to put guides together, or make web pages out of 'instructions in word documents'. I showed him Dokuzi. What iFixIt runs on. 100% the perfect solution to his problems. I told him to get with our internal service department and maybe they can split the costs or something. Comes back to me today saying that it costs money and needs something free. He's just going to snail mail or email documents to service centers. Get hosed buddy.
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Feb 2, 2015 16:39
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Virtual device I'm using to migrate our IDS sensors to a new version wasn't working this morning. The script I'm trying to run keeps saying something about now having enough space on the volume to create the log directory. So I hand it over to our linux dude, and he checks the directory and finds a 206 GB log file from a hung process.
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Feb 2, 2015 16:57
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psydude posted:206 GB log file from a hung process. A very well hung process.
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Feb 2, 2015 17:21
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psydude posted:Virtual device I'm using to migrate our IDS sensors to a new version wasn't working this morning. The script I'm trying to run keeps saying something about now having enough space on the volume to create the log directory. So I hand it over to our linux dude, and he checks the directory and finds a 206 GB log file from a hung process. well, the logging works!
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Feb 2, 2015 19:18
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a ticket came in..... office internet was out till about 10am, good thing my car is buried under 18 inches of snow (actually more thanks to plows burying it further) and I had no expectations of going into work today. Shoveled my girlfriend's car out and then sat down on the couch and fired up VPN, I'll deal with my car later!
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Feb 2, 2015 19:28
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MF_James posted:a ticket came in..... office internet was out till about 10am, good thing my car is buried under 18 inches of snow (actually more thanks to plows burying it further) and I had no expectations of going into work today. Shoveled my girlfriend's car out and then sat down on the couch and fired up VPN, I'll deal with my car later! Thanks to wind both of our cars had a snow drift up to the roofline. Spent most of the morning shoveling it out only to realize that the cars could not actually drive on the street since we hadn't been plowed and the roads were ~2ft of snow. Got my boss in their 4x4 to pick me up at around Noon. If they don't plow my street it'll be the same thing tomorrow.
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Feb 2, 2015 19:48
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A power outage came in. It was my first time powering down our server room, so it was actually kinda fun. It didn't come back on for like two hours, so now I'm at home watching anime on my Chromecast and keeping an eye on my inbox.
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Feb 2, 2015 21:01
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"The VPN address pool is empty." Looks like the staff decided to peaceably protest the "All staff must report in this morning while it's blizzarding out" order.
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Feb 2, 2015 22:18
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Lord Dudeguy posted:"The VPN address pool is empty." I really wish there was some law in place where if all public services have been cancelled you shouldn't be expected to drive to work. Our bus system was still running but it had a 45 minute delay which means at any point you could be sitting outside in -20c weather for almost an hour with no shelter (most bus stations are just a sign here).
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Feb 2, 2015 22:28
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I love my local news website comments. A lot of "Small business owners" who complain every time the governor issues a driving ban, complaining about how he's stealing money out of their pockets, etc. etc. etc. I always ask them to out themselves so I can avoid doing business with them. They never bite.
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Feb 2, 2015 22:37
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Eldercain posted:A very well hung process. 
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Feb 2, 2015 22:40
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As a person living in the south, we should be telecommuting only when the weather hits anything below freezing and there is precipitation. My work is a 5 minute drive from home through lights and I can and have jogged to/from work, but as soon as a single flake of snow hits the ground it is a horrifying circus out there. And yet every time, we don't get told to go home until noon at which point it takes 2 hours by car to get back through the gridlock caused by people freaking out and having accidents. I really wish I were exaggerating about those times too. I can't imagine people who have a longer commute having to do that, and it seems kind of idiotic to endager a bunch of employees who can do the same work from a remote login.
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Feb 2, 2015 22:43
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I telecommute whenever I'm allowed to because I get 5 times as much work done.
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Feb 2, 2015 23:28
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Eldercain posted:I really wish I were exaggerating about those times too. I can't imagine people who have a longer commute having to do that, and it seems kind of idiotic to endager a bunch of employees who can do the same work from a remote login. It seems idiotic to you because you see those employees as human beings.
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Feb 3, 2015 00:10
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Eldercain posted:I really wish I were exaggerating about those times too. I can't imagine people who have a longer commute having to do that, and it seems kind of idiotic to endager a bunch of employees who can do the same work from a remote login. During Atlanta's hilarious snow mess last year, I was the only one from my team who actually read the weather report and worked from home that day, even though everyone can do it if they need to. Everyone else went in to work, tried to leave at noon along with everyone else in the entire metro area, and were all stuck in their cars or random roadside businesses for the next six to thirty-six hours. Now every time it gets chilly and cloudy, they all come to me to ask if they should come in to work tomorrow or not. 
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Feb 3, 2015 01:02
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psydude posted:I telecommute whenever I'm allowed to because I get 5 times as much work done.
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Feb 3, 2015 01:15
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Collateral Damage posted:One of my favourite Dilbert strips has Dilbert working from home and he asks Dogbert if he owes the company 8 productive hours, or if he only owes the 2 productive hours he would have had at the office. I have to go in for a couple days this week; I (and everyone else on my usually-remote team) fully expects that any day in the office will be primarily lost to people walking over to our desks and saying "Hey long time no see" and shooting the poo poo for 30-60 minutes a pop.
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Feb 3, 2015 01:32
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A ticket came in:quote:My computer is having a problem. It sounds like it's snoring really loudly. Is there anything I can do here? It took everything in me not to respond with "Wake it up" or "Try Breathe Right strips." 
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Feb 3, 2015 01:45
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Ursine Asylum posted:I have to go in for a couple days this week; I (and everyone else on my usually-remote team) fully expects that any day in the office will be primarily lost to people walking over to our desks and saying "Hey long time no see" and shooting the poo poo for 30-60 minutes a pop. That's worth more to the company than the loss of otherwise productive hours, whether they know it or not.
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Feb 3, 2015 01:46
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Mattavist posted:That's worth more to the company than the loss of otherwise productive hours, whether they know it or not. That's why it's both accepted and expected that any morning status update that starts off with "Went into the office yesterday" isn't going to have much of substance. Not going to lie, whatever faults there are, it's a pretty good company/team to work for.
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Feb 3, 2015 01:50
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Collateral Damage posted:One of my favourite Dilbert strips has Dilbert working from home and he asks Dogbert if he owes the company 8 productive hours, or if he only owes the 2 productive hours he would have had at the office. 
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Feb 3, 2015 02:42
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dennyk posted:During Atlanta's hilarious snow mess last year, I was the only one from my team who actually read the weather report and worked from home that day, even though everyone can do it if they need to. Everyone else went in to work, tried to leave at noon along with everyone else in the entire metro area, and were all stuck in their cars or random roadside businesses for the next six to thirty-six hours. I was sick during the first day of the Snowpocalypse -- which was really more of a clusterflake -- so I got to sit back and sip honeyed tea all afternoon, evening, and night while people were stuck in 16+ hour traffic jams. For my co-workers, it was the worst IT day in recent memory; everyone who had up to that point refused to take computers home and familiarize themselves with our telecommuting resources was all of a sudden in a panic about learning in one afternoon what they should have been slowly practicing over time. 80% of the office is good about keeping up to date and doing work from home either regularly or once every few weeks, but those remaining 20%... Picture 20+ people who didn't even know their laptops and docking stations were different things suddenly panicking because their boss said they are expected to work from home the next few days. We are a team of four, and I was out. Edit: Recollecting on this more, I remember a team member pointing out that the most frequent question was, "What is my home wifi?" 
Potato Salad fucked around with this message at 03:16 on Feb 3, 2015 |
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Feb 3, 2015 03:13
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Mo_Steel posted:It took everything in me not to respond with "Wake it up" or "Try Breathe Right strips." When one user at a client I was visiting mentioned that her mouse was missing, I advised her to check at home, check her bags, and bring in the cat for questioning.
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Feb 3, 2015 03:37
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psydude posted:I telecommute whenever I'm allowed to because I get 5 times as much work done. I force myself to go into work, because I get about 5 minutes of it done working from home. Working from home would be great if I could actually manage to stay on track.
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Feb 3, 2015 04:34
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Volmarias posted:I force myself to go into work, because I get about 5 minutes of it done working from home. Working from home would be great if I could actually manage to stay on track. Set this as your homepage?
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Feb 3, 2015 06:09
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A ticket came in today... Office 2013 will work after installed... Until the pc is rebooted. Then no applications will load until a re-install (or online repair, which is basically a re-install). We use office 365. The error is useless (I think it's "something went wrong" and mentioning that the requested program couldn't be started). I tried basically everything I could think of or find in a Google search. I ran windows updates, ccleaner, malware scans, the .net repair tool, sfc /scannow. I used the office uninstall tool to remove office. The event viewer won't load, some error about the snap-in not being installed (which some googling led me to believe was dotnet related, which is why I ran the repair tool). I tried running office programs in safe mode (though not windows in safe mode, I basically ran out of time). Launching the application or trying to just open a file give the error. All I can think to do now is reinstall Windows because what the hell else could fix it
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Feb 3, 2015 07:18
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myron cope posted:A ticket came in today... Office 2013 will work after installed... Until the pc is rebooted. Then no applications will load until a re-install (or online repair, which is basically a re-install). We use office 365. The error is useless (I think it's "something went wrong" and mentioning that the requested program couldn't be started). I tried basically everything I could think of or find in a Google search. I ran windows updates, ccleaner, malware scans, the .net repair tool, sfc /scannow. I used the office uninstall tool to remove office. Replace harddrive with SSD if it isn't already done, re-image the PC with the deployment tools you should already have created. Here's a hint: If event viewer won't load, that's a sign that something is very very wrong with the computer. Most likely a broken harddrive.
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Feb 3, 2015 08:25
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Mo_Steel posted:Set this as your homepage? Ha! The problem is that I immediately jump from opening a tab to typing the URL, so this wouldn't do much.
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Feb 3, 2015 13:35
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evobatman posted:Replace harddrive with SSD if it isn't already done, re-image the PC with the deployment tools you should already have created. Yeah, most likely I would've immediately gone to a re-image after the office re-install didn't work. I only have so many hours in a day to mess with one computer, so I rarely give anything more than an hour of troubleshooting before I bust out the MDT boot stick.
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Feb 3, 2015 14:06
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"I need to know how to disable spelling and autocorrect so that I can fully express myself with my linguistic style" Too good. Holy cow.
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Feb 3, 2015 16:20
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AAB posted:"I need to know how to disable spelling and autocorrect so that I can fully express myself with my linguistic style" Amazing.
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Feb 3, 2015 16:26
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AAB posted:"I need to know how to disable spelling and autocorrect so that I can fully express myself with my linguistic style" This can't be real.
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Feb 3, 2015 16:30
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Feb 3, 2015 16:37
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Do it. Then follow up with how their linguistic skills improve.
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Feb 3, 2015 16:44
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This sounds like something one of our(soon to be former) sysadmins would ask for. I have seriously had to get on him for sending out company wide emails without any capitalization and using ellipsis all over the place.
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