Dick Trauma posted:After almost a full month of phone and in-person interviews and last-minute reference madness the HR VP just called to offer me the job I've been chasing. She wound up insisting on talking to my old CEO and I decided to go with it, contacting him first to prep him. She says he gave me a fantastic, detailed recommendation which helps balance out the stupid bullshit his company put me through. YES.
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# ? Feb 26, 2015 20:06 |
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# ? Jun 13, 2024 04:15 |
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Dick Trauma posted:After almost a full month of phone and in-person interviews and last-minute reference madness the HR VP just called to offer me the job I've been chasing. She wound up insisting on talking to my old CEO and I decided to go with it, contacting him first to prep him. She says he gave me a fantastic, detailed recommendation which helps balance out the stupid bullshit his company put me through. Congratulations dude, that's awesome. You're totally fulfilling my "gently caress THIS JOB" fantasies by getting a much better job after quitting (I actually do love my current one though), and you deserve it. Fingers crossed that this one has that perfect balance of staying interesting but not stressing you out every day. The pay's definitely right! Edit: Are you still working on your Net+? Heh. Japanese Dating Sim fucked around with this message at 20:14 on Feb 26, 2015 |
# ? Feb 26, 2015 20:08 |
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Dick Trauma posted:After almost a full month of phone and in-person interviews and last-minute reference madness the HR VP just called to offer me the job I've been chasing. She wound up insisting on talking to my old CEO and I decided to go with it, contacting him first to prep him. She says he gave me a fantastic, detailed recommendation which helps balance out the stupid bullshit his company put me through.
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# ? Feb 26, 2015 20:12 |
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Dick Trauma posted:After almost a full month of phone and in-person interviews and last-minute reference madness the HR VP just called to offer me the job I've been chasing. She wound up insisting on talking to my old CEO and I decided to go with it, contacting him first to prep him. She says he gave me a fantastic, detailed recommendation which helps balance out the stupid bullshit his company put me through. I never post in this thread, hell, I'm not even in IT, I just read it for the stories but I just want to congratulate you. This is really good to read.
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# ? Feb 26, 2015 20:13 |
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Dick Trauma posted:After almost a full month of phone and in-person interviews and last-minute reference madness the HR VP just called to offer me the job I've been chasing. She wound up insisting on talking to my old CEO and I decided to go with it, contacting him first to prep him. She says he gave me a fantastic, detailed recommendation which helps balance out the stupid bullshit his company put me through. YEEEEEEEAH!
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# ? Feb 26, 2015 20:16 |
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Dick Trauma posted:After almost a full month of phone and in-person interviews and last-minute reference madness the HR VP just called to offer me the job I've been chasing. She wound up insisting on talking to my old CEO and I decided to go with it, contacting him first to prep him. She says he gave me a fantastic, detailed recommendation which helps balance out the stupid bullshit his company put me through. I still expect wild tales of IT dumb fuckery from you. Better work on your Creative Writing skills. You've set a precedent. (Congrats though)
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# ? Feb 26, 2015 20:16 |
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Dick Trauma posted:After almost a full month of phone and in-person interviews and last-minute reference madness the HR VP just called to offer me the job I've been chasing. She wound up insisting on talking to my old CEO and I decided to go with it, contacting him first to prep him. She says he gave me a fantastic, detailed recommendation which helps balance out the stupid bullshit his company put me through.
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# ? Feb 26, 2015 20:16 |
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Congratulations, DT!
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# ? Feb 26, 2015 20:18 |
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I just realized that not only do I now have the same title as my old boss they still haven't filled the VP of I.T. opening that triggered my departure.
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# ? Feb 26, 2015 20:22 |
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Dick Trauma posted:I just realized that not only do I now have the same title as my old boss they still haven't filled the VP of I.T. opening that triggered my departure. Haha! They're hosed! Congratulation from a dude in freezy Denmark
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# ? Feb 26, 2015 20:29 |
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Dick Trauma posted:After almost a full month of phone and in-person interviews and last-minute reference madness the HR VP just called to offer me the job I've been chasing. She wound up insisting on talking to my old CEO and I decided to go with it, contacting him first to prep him. She says he gave me a fantastic, detailed recommendation which helps balance out the stupid bullshit his company put me through.
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# ? Feb 26, 2015 20:44 |
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Dick Trauma posted:I just realized that not only do I now have the same title as my old boss they still haven't filled the VP of I.T. opening that triggered my departure. They get what they deserve. Huge congratulations, very happy to hear that you are doing good.
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# ? Feb 26, 2015 20:45 |
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Tired of random people just coming over to a member of my IT team and plopping down in front of their desk an explaining a problem with no regard to what they're in the middle of working on. Sent this email out:quote:All, Eerily quiet for about an hour. Someone finally put a ticket in. quote:Authorize.net amount received was $466.73 and the order 563722 amount was $467.61. There is an .88 cents difference. So the guy who got the ticket replies with an explanation, closes the ticket, then just walked over to explain it to her in person. Ugh. Baby steps. Also heard from the girl in accounting, via text. "I know she put a ticket in. I told her to. We're all mad at you even Mary (their boss)"
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# ? Feb 26, 2015 20:48 |
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Dick Trauma posted:I just realized that not only do I now have the same title as my old boss they still haven't filled the VP of I.T. opening that triggered my departure. Now instead of dumb poo poo your IT boss makes you do, it's dumb poo poo the rest of the VPs and C-suite idiots do. Entirely different brand of stupid, with different infuriating little gotchas.
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# ? Feb 26, 2015 20:55 |
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Gonna drink some scotch for DT so hard tonight.
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# ? Feb 26, 2015 20:58 |
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Dick Trauma posted:I just realized that not only do I now have the same title as my old boss they still haven't filled the VP of I.T. opening that triggered my departure. Congratulations! You're now the hero of the Phoenix Project! Go be awesome.
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# ? Feb 26, 2015 21:05 |
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Dick Trauma posted:After almost a full month of phone and in-person interviews and last-minute reference madness the HR VP just called to offer me the job I've been chasing.
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# ? Feb 26, 2015 21:20 |
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I think I prefer your old av
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# ? Feb 26, 2015 21:29 |
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Dick Trauma posted:Reminds me of the time I had to explain to the helpdesk guy what a "dongle" was. Careful, people have gotten fired for that. http://arstechnica.com/staff/2013/03/donglegate-is-classic-overreaction-and-everyone-pays/
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# ? Feb 26, 2015 21:38 |
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Thanks Ants posted:I think I prefer your old av Oh goddamn.
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# ? Feb 26, 2015 21:48 |
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Thanks Ants posted:I think I prefer your old av I don't know what's wrong with him; most people don't like the sight of blood but DT seems to be obsessed with it. Grats on your new gig, DT, you sick little monkey. (Edit: Or did someone else give that to you? Congrats on being the only person for which I've had to adblock an avatar TWICE, either way ) Bob Morales posted:So the guy who got the ticket replies with an explanation, closes the ticket, then just walked over to explain it to her in person. Ugh. Baby steps. This is 100% a success; the important thing is that the person with the problem is going through channels and not interrupting your techs, and if the tech wants to do a face-to-face explanation or a phone call or whatever, they can do that when it's convenient. Obviously if that tech wastes a ton of time doing this unnecessarily, you can work with him to correct that, but that's gotta be better than trying to herd cats from other departments.
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# ? Feb 26, 2015 21:55 |
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Gyshall posted:Kill All Sales and Marketing People With printers and faxes.
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# ? Feb 26, 2015 22:01 |
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Congratulations DT. More poo poo that pisses you off: at least sometimes we get to be smug.
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# ? Feb 26, 2015 22:06 |
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Gwaihir posted:With printers and faxes. Ballistically actuated printers, fired via trebuchet, between competing business silos.
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# ? Feb 26, 2015 23:25 |
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Dick Trauma posted:After almost a full month of phone and in-person interviews and last-minute reference madness the HR VP just called to offer me the job I've been chasing. She wound up insisting on talking to my old CEO and I decided to go with it, contacting him first to prep him. She says he gave me a fantastic, detailed recommendation which helps balance out the stupid bullshit his company put me through. Congrats! I can't imagine the awful feeling it must have been when they wanted to get the old CEO involved at the last minute, but I'm glad he came through.
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# ? Feb 26, 2015 23:48 |
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Gwaihir posted:With printers and faxes. Speaking of printers, today I found out that in the year 2015 it's possible to buy a label printer that doesn't have ZPL emulation. And we just bought 12 of them. (For those not in the know that's basically like a paint program not being able to load jpegs, or a text editor not supporting ASCII)
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# ? Feb 26, 2015 23:52 |
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The other day I got to install a bunch of extra poo poo because a Ricoh printer doesn't support PostScript unless you pay extra for a separate card, and they don't make a PCL driver for OS X.
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# ? Feb 26, 2015 23:55 |
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Inspector_666 posted:The other day I got to install a bunch of extra poo poo because a Ricoh printer doesn't support PostScript unless you pay extra for a separate card, and they don't make a PCL driver for OS X. Why would they make a free PCL driver when they have these perfectly good PostScript cards you can pay money for?
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# ? Feb 27, 2015 00:14 |
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Dispatched to a client site to move around a few workstations. Second I arrive two co-workers immediately start arguing over who gets which computer and eventually all I need to do is move Bill's profiles from A to B and re-install Windows on A. I move the profile over and I take a peak as to what's actually on A. There's a ton of documents, user data, programs and I get a feeling this is a bad idea. I bring this up with Bob and he tells me don't worry about it, there's a bunch of old programs, tons of previous employees have used it. He just wants it cleared and he'll restore the important stuff just get it up and running. I triple-check, he says go for it and I blow away the machine. The next morning I get a call, I go on-site and a user is missing data. I tell Bob he told me yesterday that he told me to delete everything and he'd complete the rest. He replies "Yea, I told you reformat it, restore the data for Tom's profile and I'd put the programs back on." Fortunately, I saw this red flag and saved everything but IT is just annoyingly stressful.
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# ? Feb 27, 2015 00:36 |
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Tab8715 posted:The next morning I get a call, I go on-site and a user is missing data. I tell Bob he told me yesterday that he told me to delete everything and he'd complete the rest. He replies "Yea, I told you reformat it, restore the data for Tom's profile and I'd put the programs back on." I got a gut feeling and stuck a USB disk in the server and made a copy of all the user data just to be sure. It's saved my (and the users') rear end four times in the past two months.
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# ? Feb 27, 2015 00:43 |
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Collateral Damage posted:Hah, I did the same when we decommissioned our previous file server. I get a "Ok to go, all user home directories have been migrated, just turn it off and toss the disks in the shredder". The potentially bad part of this is that now they're trained that when someone says "Get yo' poo poo" they don't have to worry too much because the IT guy always has a backup just in case, anyway.
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# ? Feb 27, 2015 01:02 |
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RangerAce posted:The potentially bad part of this is that now they're trained that when someone says "Get yo' poo poo" they don't have to worry too much because the IT guy always has a backup just in case, anyway. I look at it the other way around. It trains(or reinforces the idea in) the IT department/guy to always make a backup just in case, because really why the gently caress would any IT professional with more than a week's experience in the industry trust an end user with ANYTHING having to do with data management?
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# ? Feb 27, 2015 01:11 |
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Che Delilas posted:I look at it the other way around. It trains(or reinforces the idea in) the IT department/guy to always make a backup just in case, because really why the gently caress would any IT professional with more than a week's experience in the industry trust an end user with ANYTHING having to do with data management? When they get it in writing, and they can perform "Data Recovery Services" for $fuckloads after the users figure out they hosed up? It's made my buddy money more than once in the past. His contact even states he takes a one time encrypted backup for data recovery purposes, and lists the fee for such services.
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# ? Feb 27, 2015 02:11 |
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RangerAce posted:The potentially bad part of this is that now they're trained that when someone says "Get yo' poo poo" they don't have to worry too much because the IT guy always has a backup just in case, anyway. Turn it around, and use a situation like this to your advantage. Give them a suitably hard time about saying they were good, and tell them that you'll see what you can recover. Now you use this situation to manage expectations. If you "spend" the time right now trying to pull the data back, when there's real data loss later, people will (rightly) believe you did everything you could to pull off a miracle. If you just pull the data out of your rear end right now, during a real emergency people will be absolutely crawling up your rear end because you haven't gotten the critical financial data back now now now because it's month-end.
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# ? Feb 27, 2015 02:12 |
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Methylethylaldehyde posted:When they get it in writing, and they can perform "Data Recovery Services" for $fuckloads after the users figure out they hosed up? It's made my buddy money more than once in the past. His contact even states he takes a one time encrypted backup for data recovery purposes, and lists the fee for such services. But that's doing exactly what I said: not trusting the user and instead making a backup of the poo poo they say can be deleted just in case. The fact that you can make extra money off the "emergency data recovery service" is fantastic and if you're in a relationship with the user where that's appropriate, then by all means. But that still starts with not trusting the user. If I have to explain the difference between "click" and "right click," then I don't even expect the user to know what "delete" means, let alone know which files are important (or, again, even what files are).
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# ? Feb 27, 2015 02:17 |
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Wizard of the Deep posted:Turn it around, and use a situation like this to your advantage. Give them a suitably hard time about saying they were good, and tell them that you'll see what you can recover. Now you use this situation to manage expectations. If you "spend" the time right now trying to pull the data back, when there's real data loss later, people will (rightly) believe you did everything you could to pull off a miracle. If you just pull the data out of your rear end right now, during a real emergency people will be absolutely crawling up your rear end because you haven't gotten the critical financial data back now now now because it's month-end. You may be interested in such classic IT tales as "The Speed-Up Loop" if you think doing Daily WTF-worthy half-assing of your job to "manage expectations" is a valid or valuable strategy.
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# ? Feb 27, 2015 02:20 |
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RangerAce posted:The potentially bad part of this is that now they're trained that when someone says "Get yo' poo poo" they don't have to worry too much because the IT guy always has a backup just in case, anyway.
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# ? Feb 27, 2015 02:30 |
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Personal poo poo that pisses me off: OSX update process: Download, install, reboot. Linux update process: Download, install, reboot. Windows update process: Download, install, reboot, OH LOOK, MORE UPDATES! Download, install, reboot. I am on reboot 3 right now. What the gently caress Microsoft?
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# ? Feb 27, 2015 03:21 |
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ratbert90 posted:Personal poo poo that pisses me off: Stop waiting 3 years to update?
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# ? Feb 27, 2015 03:22 |
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# ? Jun 13, 2024 04:15 |
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Nintendo Kid posted:Stop waiting 3 years to update? This is a fresh install of windows 8.1 Linux was the same amount of time out of date, I ran apt-get update && apt-get upgrade -y and that was it, fully updated. I did a fresh install of OSX10.9.0 a year or so ago and updated to 10.9.5 with a single click and one reboot, no more updates. Why is windows so lovely at this?
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# ? Feb 27, 2015 03:24 |