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Ticket came in  SYSTEM IS FROZEN (created new ticket 1 min later) System is been very slow now for 20 min SYSTEM IS NOT WORKING ANY MORE ? FROZEN NOW(previous 2 came in while I was typing my reply)I check the system she is referring to, seems fine.. probably a network congestion issue at her location so I reply  Seems to be running normally, are you at a company location or are you remote so I can look at network issues? YES What location are you at, also it is month end and that can cause temporary performance issues with everyone running reports. NO START AGAIN. tHANKS (screen shot of a invalid password box) Working now. ThanksI don't know if this is a joke or.. wow.. I have no words.
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Feb 28, 2015 00:33
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Eldercain posted:This seems to make people happier in movies. Our previous facility manager was the chillest guy ever, but then he retired and management decided not to replace him but have the landlord call a subcontractor every time a toilet overflows or a lightbulb breaks. 
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Feb 28, 2015 00:43
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Danith posted:
"You're welcome." *close ticket, drink, try to forget*
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Feb 28, 2015 00:48
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Che Delilas posted:"You're welcome." *close ticket, drink, try to forget* I wish. I'm getting too old to drink, it gives me insomnia and makes my stomach rebel :|
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Feb 28, 2015 00:54
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Antioch posted:A ticket came in: Glue them all together, drill them out, make a book safe.
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Feb 28, 2015 05:48
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Danith posted:
Probably my biggest pet peeve, why do people do this?! Why are they so bad at communication?!
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Feb 28, 2015 10:58
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Haha holy poo poo, I owned those books. Maybe around 1999? After reading I decided to go into Linux instead.
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Feb 28, 2015 16:34
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NZAmoeba posted:Probably my biggest pet peeve, why do people do this?! Why are they so bad at communication?! I've given up asking questions that have 'or' in them for exactly this reason. I don't understand what's so confusing about it.
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Feb 28, 2015 18:53
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Bhodi posted:Haha holy poo poo, I owned those books. Maybe around 1999? I owned them, studied them, got my NT 4.0 MCSE and then promptly got a UNIX focused job.
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Feb 28, 2015 19:56
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SubjectVerbObject posted:I owned them, studied them, got my NT 4.0 MCSE and then promptly got a UNIX focused job. Haha, same (sort of), except I went the infrastructure route.
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Feb 28, 2015 20:12
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Antioch posted:A ticket came in: I recently had the chance to flip through an Oracle 6 book and a bunch of For Dummies series books on Win 98 and NT 3.5. As someone who was still in grade school when that stuff was in use, it was fascinating. Specifically, the NT 3.5 book explained a lot of questions I didn't know to ask about design choices in Win OS. It's outdated, but still useful for learners.
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Mar 1, 2015 04:45
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I have an Illustrator '88 manual around here somewhere.
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Mar 1, 2015 04:53
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Potato Salad posted:I recently had the chance to flip through an Oracle 6 book and a bunch of For Dummies series books on Win 98 and NT 3.5. As someone who was still in grade school when that stuff was in use, it was fascinating. Specifically, the NT 3.5 book explained a lot of questions I didn't know to ask about design choices in Win OS. The CDs included also tend to at least have neat things to play around with.
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Mar 1, 2015 04:57
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Inspector_666 posted:You generally don't get to collect unemployment if you quit, or even if you get fired for most reasons.  yeah, I totally spaced on the quit portion of that. But dang, where I live you can get unemployment for being fired for anything short of malicious intent, like if you got fired because you deliberately tried to kill someone or ruin the company or something. Basically, if they can't prove you knew what you were doing was bad, you could get unemployment.you ate my cat posted:I've given up asking questions that have 'or' in them for exactly this reason. I don't understand what's so confusing about it.
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Mar 1, 2015 17:55
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Nah, they just hone in on the last bit if it rings true and go YES [THATS THE ONE] but omit that last part.
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Mar 1, 2015 18:12
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Or you're dealing with programmers that are trying to be funny. Because all programmer humor is at least 20 years old.
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Mar 1, 2015 18:44
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22 Eargesplitten posted:Or you're dealing with programmers that are trying to be funny. Because all programmer humor is at least 20 years old. drat OR being inclusive by default.
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Mar 1, 2015 21:31
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old book chat> if ever I can't sleep, I have these handy:
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Mar 2, 2015 00:16
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sfwarlock posted:Glue them all together, drill them out, make a book safe. and hide a flask or two in them. Fake edit: Or a gun (You pick if it contains one or multiple rounds)
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Mar 2, 2015 14:45
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Crowley posted:and hide a flask or two in them. Why not both? And a coin with a picture of a gun on one side and a flask on the other. Then when someone e-mails you to let you know that e-mail is down you can flip the coin and decide if you are going to hunt them down like a dog, or just drink.
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Mar 2, 2015 19:13
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Rhymenoserous posted:Why not both? And a coin with a picture of a gun on one side and a flask on the other. Then when someone e-mails you to let you know that e-mail is down you can flip the coin and decide if you are going to hunt them down like a dog, or just drink. 
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Mar 2, 2015 19:20
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I got a system in from our LA office. Turned it on to get it prepped for a user here and am met with the following.  
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Mar 2, 2015 23:40
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Unused Languages. That's...amazing.
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Mar 2, 2015 23:45
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Butbutbutbut aren't macs supposed to not get those kind of things? 
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Mar 2, 2015 23:49
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Tough break, someone released an app to do your job in one click.
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Mar 2, 2015 23:51
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m.hache posted:Tough break, someone released an app to do your job in one click. I'll never get that promotion now. drat you TuneupMyMac
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Mar 3, 2015 00:12
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pr0digal posted:I'll never get that promotion now. drat you TuneupMyMac Just hit clean now and don't tell anyone. You'll be the Mac SME in no time.
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Mar 3, 2015 00:16
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Inspector_666 posted:Unused Languages. During the brief time I dual-booted an HP Mini 311 as a hackintosh, space was at a premium and I actually was one of those people who uninstalled a bunch of language packs. "English? Why would I need that? I'm never going to England." It caused fun errors where every package that tried to verify would fail because the script I used (not knowing any better) reached in and just modified everything. That said, now I have an MBA with a sane amount of storage and no need to dual-boot.
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Mar 3, 2015 02:08
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Reminds me of that time when I was 8 years old and 'cleaning up' the computer. autoexec.bat? When something needs executing, I'll do it myself! *delete*Dad wasn't too happy about that one.
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Mar 3, 2015 14:57
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Merijn posted:Reminds me of that time when I was 8 years old and 'cleaning up' the computer. When I was about the same age a friend of mine had the same thing only his mom had fired up word perfect 5.1 and went through the hard drive deleting everything that looked like "gibberish". This included everything in C:\DOS \  Luckily I knew the undelete command even at 8
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Mar 3, 2015 15:03
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Merijn posted:Reminds me of that time when I was 8 years old and 'cleaning up' the computer. I remember me being a little poo poo and making a nice selection in the autoexec.bat, something like "select me for porn" or whatever on a friends computer. That would take him directly to Format c: |y |y heh
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Mar 3, 2015 15:22
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On the other hand, when I was younger my dad kept blaiming me for Outlook Express breaking and I had to be the one to fix it. Not my fault the OST file kept corrupting.  In fact, I'm pretty sure the problem was that the system was running Windows ME.
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Mar 3, 2015 15:59
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Merijn posted:Reminds me of that time when I was 8 years old and 'cleaning up' the computer. I can beat that. "Oh, what's this FDISK thing? Hey, this primary partition thing is taking up 100% of my hard drive! That's bullshit, I'll just go ahead and remove it. Now I can reboot and finally install Strike Commander as there'll be room!" 
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Mar 3, 2015 16:24
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Uh, reminder to self: revoke admin privileges for everyone but me The network dies with me 
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Mar 3, 2015 16:30
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ElGroucho posted:Uh, reminder to self: revoke admin privileges for everyone Much better
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Mar 3, 2015 17:16
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Lightning Jim posted:On the other hand, when I was younger my dad kept blaiming me for Outlook Express breaking and I had to be the one to fix it. I'm just being pedantic, but Outlook Express used .dbx files. Regular Outlook uses .pst files, and .ost files are for local caching when connected to Exchange (and IMAP in 2013.)
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Mar 3, 2015 17:19
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The Fool posted:I'm just being pedantic, but Outlook Express used .dbx files. Regular Outlook uses .pst files, and .ost files are for local caching when connected to Exchange (and IMAP in 2013.) No worries. I was guessing when I posted that since I haven't seen that program in over 10 years.
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Mar 3, 2015 18:40
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Huh, today I learned that you can't join a domain in windows if you're not on a pro version. Went to go remotely configure someone's laptop real quick that they had, and discovered it the hard way. I feel like that's something I should have known beforehand, what with all the knowledge of gained in the past few months on a helpdesk. Maybe I did know it and just forgot; these 14 hour days where i go straight from work>school are taking their toll
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Mar 3, 2015 20:03
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chocolateTHUNDER posted:Huh, today I learned that you can't join a domain in windows if you're not on a pro version. Went to go remotely configure someone's laptop real quick that they had, and discovered it the hard way. I feel like that's something I should have known beforehand, what with all the knowledge of gained in the past few months on a helpdesk. Maybe I did know it and just forgot; these 14 hour days where i go straight from work>school are taking their toll Yeah, and you can't use Bitlocker if they aren't on on Ultimate or Enterprise. The guy who had my job before me did scattershot Win 7 deployments, and now that we're trying to full-disk encryption across the board, it's a 50/50 chance if he used our Enterprise license or just modified the Dell Win 7 Professional OEM. 
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Mar 3, 2015 20:06
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Japanese Dating Sim posted:Yeah, and you can't use Bitlocker if they aren't on on Ultimate or Enterprise. This is where Win 8 is making me like it: Bitlocker on Pro.
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Mar 3, 2015 20:07
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